6 results for It Support Analyst in Huntington Beach, CA

Security Analyst II

Torrance, CA
onsite
Temporary
60 - 64 USD / Hourly
Network Security AdministratorPosition SummaryThe Network Security Administrator is responsible for protecting the organization’s network infrastructure through proactive monitoring, configuration, and management of next‑generation firewalls and related security technologies. This role focuses heavily on NGFW Next-Generation Firewalls, ensuring secure and reliable connectivity across enterprise environments. The specialist will be a key contributor to incident response, threat mitigation, and continuous improvement of security controls. Key ResponsibilitiesFirewall & Network Security Administration<ul><li>Configure, manage, and maintain Next‑Generation Firewalls (NGFW), including policies, objects, NAT rules, App‑ID, User‑ID, threat prevention profiles, and Remote access VPN, ACL’s, IDS/IPS policies.</li><li>Perform regular firewall rule reviews, cleanup, and optimization to improve performance and reduce risk.</li></ul>Security Operations & Monitoring<ul><li>Monitor network security alerts, traffic anomalies, and firewall logs using vendor specific tools, SIEM platforms, and packet capture utilities.</li><li>Investigate and remediate network‑based security incidents, coordinating with SOC or incident response teams as necessary.</li><li>Perform security event correlation and escalation following established SOPs.</li></ul>Network Infrastructure Support<ul><li>Support secure network connectivity across data centers, branch sites, cloud environments, and remote access solutions.</li><li>Troubleshoot layer 2/3 issues related to routing, switching, VPN tunnels, and connectivity impacts to security appliances.</li><li>Assist in deploying secure architectures for new network builds, migrations, and cloud integrations.</li></ul>
2026-04-01T00:00:00Z

Business Analyst IT L2

Torrance, CA
onsite
Temporary
44 - 51 USD / Hourly
OverviewWe are seeking a detail‑oriented Business & Data Analyst to support business analysis and data analytics initiatives across one or more projects. This role will partner closely with business stakeholders, technical teams, and project leadership to analyze business processes, define requirements, perform data analysis, and support data‑driven decision making.The ideal candidate combines strong analytical skills with the ability to translate business needs into clear technical and data requirements. Key ResponsibilitiesBusiness Analysis<ul><li>Collaborate with stakeholders to understand business objectives, processes, and requirements</li><li>Analyze current business operations to identify gaps, inefficiencies, and opportunities for automation or enhancement</li><li>Identify operational improvement opportunities and recommend practical, data‑driven solutions</li><li>Gather, refine, validate, and document complex business requirements, dependencies, risks, and issues</li><li>Translate high‑level requirements into detailed functional requirements, technical specifications, and user stories</li><li>Ensure requirements are clear, concise, and aligned with overall business goals</li></ul>rData Analysis & Reporting<ul><li>Collect, clean, and analyze data to uncover trends, patterns, and actionable insights</li><li>Conduct data profiling on new data domains to support analytics and ETL development</li><li>Develop and maintain data models, dashboards, reports, and KPIs</li><li>Translate business reporting needs into technical requirements for dashboards and analytics solutions</li><li>Interpret and communicate insights effectively to both technical and non‑technical audiences</li></ul>dCross‑Functional Collaboration<ul><li>Partner with developers, designers, subject matter experts, and business stakeholders to ensure accurate requirement implementation</li><li>Support the team lead with business and data analysis across assigned projects</li><li>Participate in Agile ceremonies including backlog grooming, sprint planning, standups, and retrospectives</li><li>Lead System Integration Testing (SIT) activities related to data migration and validation</li><li>Assist with UAT, data quality validation, and post‑deployment verification</li><li>Present findings, insights, and project updates to stakeholders at varying technical levels</li></ul> Additional Responsibilities<ul><li>Prepare documentation including:</li><li>User stories</li><li>Acceptance criteria</li><li>Process maps</li><li>Workflow diagrams</li><li>Monitor data quality issues and support resolution of discrepancies between source systems and curated dashboards</li><li>Contribute to continuous improvement efforts by recommending tools, processes, and best practices for business analysis and data analytics</li></ul>
2026-03-27T00:00:00Z

Contact Center Operations Analyst

Irvine, CA
onsite
Contract / Temporary to Hire
21.47 - 24.86 USD / Hourly
We are looking for a skilled Contact Center Operations Analyst to join our team in Irvine, California. This Contract-to-Permanent position offers an exciting opportunity to contribute to the optimization of contact center processes and systems. In this role, you will play a critical part in ensuring seamless operations and enhancing customer engagement through effective system management and campaign configuration. Responsibilities: • Configure and manage dialing campaigns, call flows, and call routing logic to optimize contact center operations. • Oversee user account management, permissions, and system settings to ensure proper access and functionality. • Monitor system performance and address operational issues promptly to maintain efficiency. • Analyze campaign performance and escalate concerns to relevant teams as needed. • Resolve technical issues related to call flows and integrated platforms. • Perform system hygiene tasks, including cleanup and updates to configurations. • Support the setup and maintenance of AI voice agent campaigns to enhance automation capabilities. • Update and maintain agent scripting tools to ensure alignment with campaign goals and compliance standards. • Collaborate with vendors and internal teams to troubleshoot and resolve technical challenges. • Document system configurations, call flows, and campaign settings for future reference and training purposes.
2026-03-26T00:00:00Z

Compensation Analyst

Burbank, CA
onsite
Permanent
115000 - 135000 USD / Yearly
Compensation AnalystAre you a data-driven human resources professional who wants to make a real impact? Our company is seeking a talented Compensation and Benefits Analyst to join our HR team in the San Fernando Valley. In this highly analytical and strategic role, you’ll be responsible for advancing our compensation and benefits programs to attract, motivate, and retain top talent while ensuring cost efficiency and regulatory compliance. What You’ll Do:Compensation Analysis & Administration<ul><li>Analyze market salary data and conduct competitive benchmarking to ensure our total rewards stay ahead of the curve.</li><li>Develop, maintain, and communicate job descriptions, job architecture, salary grades, and compensation budgets.</li><li>Participate in compensation surveys and research internal and external pay equity.</li><li>Support annual merit reviews, bonus calculations, and incentive plan administration.</li><li>Advise managers on pay decisions to support fairness and competitiveness.</li><li>Prepare reports and dashboards for leadership review.</li></ul>Benefits Program Management<ul><li>Develop and administer benefits programs (health, retirement, ancillary), ensuring all communications and eligibility guidelines are clear for employees.</li><li>Support benefits enrollment and act as a resource for escalated employee inquiries.</li><li>Help manage vendor and broker relationships.</li><li>Analyze benefits utilization to measure program effectiveness and recommend improvements.</li><li>Research and recommend benefits best practices to optimize value.</li></ul>Compliance & Reporting<ul><li>Ensure programs comply with FLSA, ACA, ERISA, and all other relevant legal standards.</li><li>Prepare and submit government reports and filings (including 5500s).</li><li>Assist with audits and monitor legislative changes affecting compensation and benefits.</li></ul>Systems & Process Improvement<ul><li>Maintain data accuracy in HRIS systems and support system upgrades.</li><li>Continuously improve process efficiency and recommend automation opportunities.</li><li>Document policies and procedures for compensation and benefits programs.</li></ul>
2026-03-23T00:00:00Z

Service Desk Specialist

Los Angeles, CA
onsite
Temporary
35 - 40 USD / Hourly
We are looking for an experienced and dedicated Sr Service Desk specialist to join our team in Los Angeles, California. In this role, you will provide high-level remote support in a formal business environment, ensuring exceptional customer service and technical assistance to end users. This is a contract-to-permanent position, offering an excellent opportunity to showcase your skills and grow within a dynamic organization. Responsibilities:• Deliver outstanding remote technical support to end users, addressing hardware, software, and connectivity issues promptly.• Maintain clear and attentive communication while assisting executives and other users with technical challenges.• Document all support activities thoroughly to ensure accurate tracking and resolution.• Collaborate with team members to identify and implement solutions for recurring technical issues.• Provide guidance and training to users on system functionalities and best practices.• Monitor and respond to service desk tickets within established timelines, ensuring efficient resolution.• Stay updated on current technologies to better support end users and improve service delivery.• Adhere to organizational policies and procedures while maintaining a high level of integrity.• Utilize remote access tools effectively to troubleshoot and resolve issues.• Support system changes or upgrades as needed, ensuring minimal disruption to operations.
2026-03-27T00:00:00Z

Helpdesk Technician

Canoga Park, CA
onsite
Contract / Temporary to Hire
27.7115 - 32.087 USD / Hourly
**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193**** We are looking for a skilled Tier 2 Helpdesk Technician to join our team in Canoga Park, California. In this role, you will provide advanced technical support in a dynamic, managed services environment, working closely with a collaborative team to address user and infrastructure needs. This is a Contract to permanent position requiring onsite presence five days a week, offering an opportunity to grow your expertise in Microsoft technologies, networking, and system administration. Responsibilities:• Deliver Tier 2 technical support to resolve complex issues related to servers, applications, and user groups.• Manage the onboarding and offboarding process, including account provisioning and user setup.• Configure and deploy PCs, workstations, and peripheral devices for end users.• Administer Microsoft 365, including troubleshooting and providing support for QuickBooks and related applications.• Maintain and manage Azure environments, ensuring optimal performance and security.• Oversee Meraki firewall and switch configurations, addressing network infrastructure needs.• Diagnose and resolve issues with VLANs, VPNs, and DNS systems.• Document processes and solutions thoroughly to ensure consistency and quality.• Collaborate with team members to provide excellent service and proactive support.• Communicate effectively with end users and stakeholders to address technical concerns.
2026-03-09T00:00:00Z