<p>We are looking for a Carrier Account Coordinator to support carrier relationships, training initiatives, and day-to-day account coordination in Newton, North Carolina. This contract position with permanent potential is ideal for someone who combines strong communication skills with the ability to organize vendor-related activities, track reporting, and deliver effective training. The right candidate will be comfortable working across customer support, compliance, and performance-focused tasks while helping maintain smooth coordination between internal teams and external partners.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate ongoing communication with carrier and vendor partners to support account needs and maintain productive business relationships.</p><p>• Deliver training sessions and onboarding support to help team members and partners understand processes, service expectations, and compliance standards.</p><p>• Monitor vendor documentation, agreements, and contract-related records to help ensure requirements are current and properly maintained.</p><p>• Prepare and distribute business, client, and operational reports by gathering data, checking accuracy, and summarizing key findings for stakeholders.</p><p>• Use systems such as HubSpot and QuickBooks to update account information, track activities, and support daily administrative workflows.</p><p>• Respond to partner and customer inquiries with a service-focused approach, resolving issues or escalating concerns when needed.</p><p>• Assist with evaluating service outcomes and employee or partner performance metrics to support continuous improvement efforts.</p><p>• Maintain organized records and help coordinate process updates, including operational changes related to internal tools or workflows when assigned.</p>