Business Development Representative Jobs in Hunt Valley, MD

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Inside Sales Representative

Jessup, MD
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
Robert Half has a new direct-hire opportunity for an Inside Sales Representative. In this job, you will serve as a primary point of contact for customers, providing expert product knowledge, account support, and sales assistance from within the office environment. This role focuses on building strong customer relationships, understanding customer needs, and delivering accurate product information to support purchasing decisions and long-term account growth. No outside sales or field sales activities are required. Please contact Cody Marshall at Robert Half to learn more. Key ResponsibilitiesAccount Management<ul><li>Manage and maintain assigned customer accounts through phone, email, and virtual communication.</li><li>Develop strong working relationships with customers by providing responsive and professional support.</li><li>Process customer inquiries, quotations, orders, and account-related requests.</li><li>Monitor customer purchasing activity and identify opportunities to improve service and account performance.</li><li>Coordinate with internal departments to ensure timely order fulfillment and customer satisfaction.</li><li>Maintain accurate customer records and account activity within the CRM system.</li></ul>Product Knowledge & Customer Support<ul><li>Become a subject matter expert on company products, applications, features, and benefits.</li><li>Provide customers with product recommendations based on their business needs and requirements.</li><li>Educate customers on product specifications, availability, pricing, and usage.</li><li>Support customers with technical and product-related questions, escalating complex issues when necessary.</li><li>Stay current on new products, product updates, and industry trends.</li></ul>Sales Support<ul><li>Generate and follow up on quotations and proposals.</li><li>Assist customers through the purchasing process and ensure a positive buying experience.</li><li>Identify cross-selling and upselling opportunities within existing accounts.</li><li>Collaborate with internal sales and operations teams to achieve company sales objectives.</li><li>Support customer retention efforts through proactive communication and service.</li></ul>
2026-10-31T00:00:00Z

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