1,052 Results for Service Coordinator Jobs in Html

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Bilingual Call Center Agent

San Diego, CA
remote
Temporary to Hire
23.00 - 25.00 USD / Hourly
We are seeking a professional and customer-focused Bilingual Spanish Call Center Agent to support inbound and outbound communications with English- and Spanish-speaking customers. The ideal candidate will have strong communication skills, a helpful attitude and the ability to resolve questions efficiently while delivering excellent service. Key Responsibilities:<ul><li>Handle inbound and outbound calls in both English and Spanish</li><li>Assist customers with questions related to products, services, accounts, appointments or orders</li><li>Provide accurate information and resolve routine issues in a timely and professional manner</li><li>Document customer interactions, concerns and resolutions in the system</li><li>Escalate complex issues to the appropriate department or supervisor</li><li>Meet call quality, productivity and attendance expectations</li><li>Maintain a positive and professional tone with all customers</li><li>Support additional customer service or administrative tasks as assigned</li></ul>
2026-11-07T00:18:50Z

Case Manager BFH

El Segundo, CA
onsite
Temporary / Contract
21.85 - 25.30 USD / Hourly
We are looking for a Case Manager BFH to support families through enrollment, resource coordination, and employment-focused guidance in El Segundo, California. This Contract position is ideal for someone who can build trust quickly, assess household needs, and help clients move toward greater stability through practical service planning. The role is permanent, onsite, and centers on connecting individuals and families with community programs, financial education, and workforce development support. Responsibilities: • Evaluate client circumstances and develop tailored action plans that promote family stability and long-term self-sufficiency. • Guide participants to relevant education, training, and job placement resources based on their goals and barriers to employment. • Provide hands-on employment support such as resume development, interview preparation, and one-on-one coaching. • Lead or support financial capability sessions covering budgeting, money management, and access to public assistance programs. • Maintain timely, accurate case records and update client milestones within agency databases and tracking systems. • Coordinate services with internal staff and community partners to ensure clients receive consistent and effective support. • Monitor participant progress, follow up on service plans, and adjust recommendations as needs change. • Deliver attentive, compassionate service to families experiencing housing instability or economic hardship.
2026-11-04T23:43:49Z

Procurement Manager

Aberdeen, NC
onsite
Permanent / Full Time
80000.00 - 90000.00 USD / Yearly
We are looking for a Procurement Manager to lead purchasing operations for a manufacturing site in Aberdeen, North Carolina. This position oversees a team structure that includes approximately 12 employees through team leads, while partnering closely with local plant leadership and a remote senior leader. The ideal candidate brings strong procurement expertise, confidence in a hands-on environment, and the ability to strengthen team performance within a smaller facility of roughly 90 employees. Responsibilities: • Direct daily procurement activities for the site, ensuring materials and supplies are sourced efficiently to support production and operational goals. • Lead, coach, and develop a team of approximately 12 employees by providing guidance through team leads and reinforcing accountability across the function. • Build strong working relationships with plant leadership to align purchasing priorities with business needs, inventory demands, and site performance objectives. • Manage the full purchasing cycle, including supplier selection, purchase order oversight, and coordination of buying activities for the facility. • Negotiate supplier agreements and commercial terms to improve cost effectiveness, service levels, and overall procurement value. • Monitor procurement performance and address issues related to delivery, quality, pricing, or vendor responsiveness in a timely manner. • Establish clear expectations for the team’s daily execution, supporting an operation that begins early and requires dependable coordination across shifts. • Drive process consistency and continuous improvement within procurement operations to enhance efficiency and support site growth.
2026-10-20T17:48:46Z

Customer Accounts Specialist

Oxford, MA
onsite
Permanent / Full Time
50000.00 - 55000.00 USD / Yearly
We are looking for a Customer Accounts Specialist to support business customers by managing orders with accuracy, urgency, and a high level of service in Oxford area. This position plays a key role in keeping account activity organized from order receipt through final delivery while maintaining clear communication with customers and internal teams. The ideal candidate brings strong spreadsheet skills, sound judgment, and the ability to balance multiple priorities in a fast-moving environment. Responsibilities:• Oversee assigned customer accounts throughout the full order lifecycle, from order entry and confirmation to shipment coordination and completion.• Enter, update, and maintain order information across ERP tools, customer-facing portals, and related account management systems.• Track inventory levels, open orders, and delivery schedules to spot potential issues early and help prevent service disruptions.• Resolve account concerns such as shipment exceptions, product returns, credit requests, claims, and order discrepancies in a timely manner.• Work closely with carriers and internal partners to arrange shipments, replacements, return activity, and required transportation documents.• Keep customers informed about product availability, expected turnaround times, and any changes that may affect delivery commitments.• Maintain accurate account records, including shipping preferences, routing details, and customer-specific instructions.• Build and analyze Excel reports, including pivot table summaries, to monitor orders, inventory activity, backorders, and shipment performance.• Partner with Sales, Operations, Production, Logistics, Accounting, and IT to support efficient and accurate fulfillment.• Recommend practical process improvements while maintaining strong attention to detail and accountability across assigned accounts.
2026-10-14T21:04:00Z

HR Generalist

Davie, FL
onsite
Permanent / Full Time
70000.00 - 75000.00 USD / Yearly
We are looking for an HR Generalist to support core human resources activities in Davie, Florida while helping create a smooth and positive employee experience. This role combines hands-on HR administration with payroll support, benefits coordination, and onboarding for new team members. The ideal candidate is comfortable using HR technology, communicates effectively with employees at all levels, and can manage competing priorities with minimal supervision. Responsibilities: • Oversee payroll preparation for final approval by reviewing employee data, time records, and required deduction entries for accuracy. • Administer benefit programs by supporting enrollments, updates, and employee questions related to available plans. • Lead the onboarding process for new hires, ensuring paperwork, system access, and orientation steps are completed efficiently. • Maintain organized and accurate employee files, HR records, and supporting documentation in accordance with company standards. • Provide first-level assistance with routine technology issues and work with the external IT provider when additional support is needed. • Respond to day-to-day employee questions regarding HR processes, policies, and general workplace matters. • Support ongoing HR operations by tracking administrative tasks, monitoring deadlines, and helping improve internal workflows. • Use HR systems, virtual meeting platforms, and AI-based tools to complete administrative work and enhance efficiency where appropriate.
2026-10-21T22:28:46Z

Executive Assistant

Hayward, CA
onsite
Temporary / Contract
28.50 - 33.00 USD / Hourly
We are looking for an experienced Executive Assistant to provide high-level support to senior leadership within a healthcare organization in Hayward, California. This Long-term Contract position calls for a highly experienced, detail-oriented individual who can manage complex scheduling, executive communications, meeting coordination, and board-related activities with discretion and accuracy. The ideal candidate will help keep leadership operations organized, support strategic initiatives, and ensure important priorities move forward efficiently. Responsibilities: • Provide dedicated administrative support to executive leadership, managing daily priorities and ensuring smooth coordination of leadership activities. • Oversee complex calendars, arrange travel, process expense documentation, and handle executive correspondence with care and attention to detail. • Prepare meeting agendas, presentation materials, reports, and follow-up notes to support informed decision-making and effective leadership communication. • Coordinate internal meetings, external engagements, retreats, and leadership events while managing logistics and schedule changes efficiently. • Maintain organized executive records, contracts, governance files, and key organizational documents in accordance with internal standards. • Track action items, deadlines, project milestones, and leadership commitments, escalating concerns when timelines or deliverables are at risk. • Support cross-functional initiatives by coordinating meetings, gathering information, and assisting with reports and materials tied to strategic priorities. • Serve as a key point of contact for board-related administration, including scheduling meetings, preparing board packets, recording minutes, and maintaining governance documentation. • Facilitate communication with board members, executives, community partners, and external stakeholders while upholding a high degree of confidentiality. • Contribute to board onboarding, annual governance processes, committee administration, and special planning sessions as needed.
2026-11-06T18:43:44Z

Customer Service Representative

New Holland, PA
onsite
Temporary to Hire
19.00 - 20.00 USD / Hourly
We are looking for a Customer Service Representative to support customers and vendors with timely and attentive service in New Holland, Pennsylvania. This Contract to Permanent opportunity is well suited for someone who enjoys resolving questions, handling a high volume of inbound interactions, and ensuring each inquiry is routed or completed accurately. The role focuses on delivering responsive assistance across several service areas while maintaining clear documentation and a positive customer experience. Responsibilities:• Respond to customer inquiries by phone and other communication channels, gathering details to understand the nature of each request and determine the best path to resolution.• Address service-related matters within assigned authority, including questions connected to underwriting, claims, billing, and marketing support.• Escalate concerns that fall outside established guidelines to the appropriate internal department and follow through to help ensure timely handling.• Document customer interactions thoroughly and maintain accurate records of requests, actions taken, and outcomes.• Track recurring service concerns and share patterns with leadership to support issue identification and process improvement.• Welcome guests in a courteous manner when assigned to front desk coverage and help manage visitor entry into the facility.• Provide administrative support in the office, including assistance with preparing and assembling renewal mailing materials when needed.• Contribute to daily operations by taking on additional tasks or special assignments as directed by the supervisor.
2026-10-22T17:28:46Z

Administrative Assistant

Port Washington, NY
onsite
Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for an Administrative Assistant to support daily operations and help keep our office running smoothly in Port Washington, New York. This Contract to Permanent position is ideal for someone who enjoys balancing administrative coordination, employee onboarding support, record maintenance, and event assistance in a mission-driven environment. The person in this role will work closely with managers and senior leaders, manage a wide range of office tasks, and contribute to a positive and organized workplace experience. Responsibilities: • Welcome on-site interview guests and lead informative facility tours for prospective candidates. • Provide day-to-day administrative support by coordinating schedules, preparing documents, maintaining shared files, and assisting with routine office operations. • Support onboarding activities, including reference checks, background screening coordination, fingerprint appointment scheduling, I-9 document collection, and distribution of new employee paperwork through electronic signature tools. • Maintain accurate employee and office records by organizing personnel files, tracking attendance information, and processing required paperwork in a timely manner. • Assist with special events and staff engagement initiatives by managing responses, coordinating logistics, preparing materials, and supporting recognition activities. • Handle purchasing-related tasks such as ordering office supplies, processing purchase requests, tracking spending, and filing invoices for proper documentation. • Support admissions coordination by reviewing incoming applications, maintaining participant waitlists, and arranging assessments and trial visits. • Prepare recurring reports, update internal procedures, and respond to requests from executive and senior leadership with care and attention to detail. • Conduct online research, manage calendars and forms, and help communicate organizational policies, mission, and values across daily interactions. • Take on additional administrative duties as needed, including support for participant celebrations, weather-related coordination, and career development participation.
2026-10-21T19:14:07Z

Staff Accountant

Frisco, TX
onsite
Temporary / Contract
28.50 - 33.00 USD / Hourly
We are looking for a Staff Accountant to join a team in Frisco, Texas on a Contract basis. This role supports core accounting operations by helping maintain accurate financial records, preparing reporting for business use, and contributing to timely close activities. The position is well suited for an accounting specialist who brings strong reconciliation experience, attention to detail, and the ability to work effectively across departments while supporting internal and external stakeholders. Responsibilities: • Support monthly and period-end close activities by preparing journal entries, entering financial data, and assisting with related usage and accounting reports. • Review account activity, reconcile balances, maintain organized records, and produce recurring and ad hoc reports to support financial visibility and decision-making. • Perform a broad range of day-to-day accounting tasks across general ledger and other core accounting functions while ensuring accuracy and completeness. • Respond to customer account questions, provide status updates, and follow through on outstanding items to promote strong service and timely resolution. • Assist with physical inventory activities, including count support and related documentation to help maintain accurate records. • Contribute to budgeting and operating plan preparation by gathering financial information and supporting analysis as needed. • Help identify discrepancies, research irregularities, and escalate or resolve issues in a timely manner to protect reporting integrity. • Provide coordination or guidance for clerical and support work when needed and complete additional accounting-related duties assigned by the team.
2026-11-03T12:34:02Z

International Logistics & Supply Chain Director

Plano, TX
onsite
Permanent / Full Time
- USD / Yearly
We are looking for an experienced International Logistics & Supply Chain Director to lead global inbound logistics operations from manufacturing sites in Asia to customers across North America. This role will oversee transportation planning, carrier coordination, customs-related activity, and delivery performance while helping scale operations to support significant volume growth. Based in Plano, Texas, this leader will also partner closely with sales, finance, and operations to strengthen service levels, improve visibility, and drive process automation. Responsibilities: • Direct end-to-end international inbound logistics, coordinating the movement of goods from overseas production facilities through final customer delivery in North America. • Manage ocean freight activity by working with carriers and freight partners on bookings, scheduling, shipment tracking, and issue resolution. • Oversee customs, tariffs, duties, and related import requirements to support compliant and efficient cross-border operations. • Lead efforts to enhance logistics systems, connect new technologies, and automate manual workflows that affect reporting, invoicing, and shipment visibility. • Partner with finance to confirm freight-related charges are recorded accurately, ensure duty and fee obligations are addressed, and communicate delivery milestones that trigger customer invoicing. • Serve as a key point of contact for internal sales teams and customers by providing shipment updates, addressing service concerns, and helping resolve delivery exceptions. • Supervise and develop a small team, including two direct reports, while fostering an accountable, positive, and improvement-focused work environment. • Monitor logistics performance through reporting and analysis, using strong Excel and business intelligence tools to support decision-making and operational planning. • Build scalable processes and carrier strategies to support rapid shipment growth as annual container volume increases significantly. • Evaluate current third-party logistics support and strengthen internal oversight to improve consistency, service quality, and operational control.
2026-10-15T15:08:49Z

Collections Specialist

Madison, CT
onsite
Temporary / Contract
23.00 - 28.00 USD / Hourly
About the RoleRobert Half is seeking a professional and detail-oriented Collections Specialist for a contract opportunity with a nonprofit organization in Madison, Connecticut. This position is ideal for an individual with strong customer service, accounts receivable, and collections experience who enjoys working in a mission-driven environment.The Collections Specialist will be responsible for managing outstanding balances, communicating with clients and funding sources, resolving billing discrepancies, and supporting the organization's revenue cycle and cash flow operations.Responsibilities<ul><li>Monitor accounts receivable aging reports and identify outstanding balances</li><li>Contact clients, funding sources, and third-party payers regarding overdue accounts through phone, email, and written correspondence</li><li>Investigate and resolve billing discrepancies, payment issues, and account disputes</li><li>Maintain detailed collection notes and account records within the billing system</li><li>Process account adjustments, payment arrangements, and account reconciliations as appropriate</li><li>Collaborate with accounting and program staff to resolve outstanding receivables</li><li>Track collection activities and prepare aging and collections reports for management</li><li>Research unapplied payments and resolve outstanding account issues</li><li>Assist with month-end accounts receivable reconciliations</li><li>Ensure collection efforts comply with organizational policies and applicable regulations</li><li>Support special projects and administrative functions as needed</li></ul>
2026-10-08T15:04:22Z

Call Center Representative

Middle River, MD
remote
Temporary / Contract
18.00 - 23.00 USD / Hourly
We are looking for a service-focused Call Center Representative to support customers from our Maryland location within the Energy/Natural Resources industry. This role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and enjoys helping customers resolve questions efficiently. In this role, you will manage a steady flow of inbound calls, research account details across multiple systems, and create positive experiences through accurate and empathetic support. Responsibilities:<ul><li>Respond to a large volume of incoming customer calls with professionalism, patience, and a solutions-oriented approach.</li><li>Guide customers through questions related to services, account details, and general support needs while providing clear and accurate information.</li><li>Use several computer programs at once to locate records, review relevant details, and complete tasks efficiently during live calls.</li><li>Address customer concerns with empathy and sound judgment to help achieve timely and satisfactory resolutions.</li><li>Record call details thoroughly and maintain up-to-date customer information within internal systems.</li><li>Partner with coworkers and cross-functional teams when issues require additional research or escalation.</li><li>Consistently work toward service goals and quality expectations established for the call center team.</li><li>Keep current on company guidelines, service updates, and industry-related information to support accurate customer communication.</li></ul>
2026-11-02T19:44:00Z

Receptionist

Miami, FL
onsite
Temporary / Contract
22.00 - 22.00 USD / Hourly
We are looking for an experienced and dependable Receptionist to support daily front desk operations for a Contract position based in Miami, Florida. This role serves as the first point of contact for guests, clients, and employees, helping create a welcoming and well-organized office experience. The ideal candidate is organized, service-driven, and comfortable managing multiple priorities in a fast-paced corporate environment. Responsibilities: • Welcome guests and visitors in a courteous manner, provide direction upon arrival, and alert internal staff when their guests have checked in. • Manage incoming calls and communications, routing inquiries to the appropriate team members, departments, or contacts as needed. • Coordinate reservations for conference rooms, visitor offices, and related meeting needs through scheduling tools and office calendars. • Support meeting logistics by arranging catering, confirming order accuracy, and ensuring deliveries arrive on schedule. • Help visitors and internal teams identify suitable meeting spaces or alternative arrangements when scheduling conflicts arise. • Perform administrative support tasks such as processing expense-related documentation, maintaining records, and assisting with special assignments. • Issue and track visitor access cards and parking validations while keeping accurate usage logs and related documentation. • Handle confidential information with discretion and follow office procedures to maintain accuracy and compliance.
2026-11-05T23:08:41Z

Customer Relations Representative

San Diego, CA
onsite
Temporary / Contract
23.00 - 25.00 USD / Hourly
We are looking for a Customer Relations Representative to support an insurance agency in San Diego, California location through a Long-term Contract assignment. In this role, you will serve as a key point of contact for inbound inquiries, gather and document important claim details with precision, and help ensure each customer receives timely assistance. This opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and takes a thoughtful approach to resolving service-related concerns. Responsibilities:• Respond to incoming calls related to first reports of injury and capture claim information accurately in company systems.• Use attentive listening and well-structured follow-up questions to understand customer needs and provide appropriate support.• Route inquiries to the correct teams when needed and work across departments to help bring issues to resolution.• Maintain complete and accurate records through consistent data entry and careful documentation practices.• Build a strong understanding of service procedures, policy guidelines, and operational workflows to deliver dependable customer assistance.• Identify potential service interruptions or process concerns early and communicate them to Customer Care leadership.• Follow established company standards, training expectations, supervisory guidance, and applicable regulations in daily work.
2026-11-07T00:13:44Z

Customer Service Representative

Overland Park, KS
onsite
Temporary to Hire
16.63 - 19.25 USD / Hourly
We are looking for a Customer Service Representative to join a team in Overland Park, Kansas in a Contract to permanent capacity. This role centers on delivering thoughtful, detail-oriented support to customers, agents, and external partners by phone and through routine service interactions. The ideal candidate brings strong communication skills, sound judgment, and a service-first mindset while working closely with colleagues across departments to resolve questions and provide accurate information. Responsibilities: • Respond to inbound customer and partner inquiries with empathy and clear communication. • Place outbound calls as needed to follow up on requests, clarify details, and ensure issues are fully resolved. • Enter and update orders, service records, and related information accurately within company systems. • Provide guidance on products, documentation, and service processes so customers receive complete and useful information. • Collaborate with teammates and internal departments to address more complex questions and coordinate timely solutions. • Review customer needs carefully and go beyond basic answers to create a helpful, person-focused service experience. • Maintain a consistent standard of courtesy and accuracy while managing multiple service requests in a fast-paced environment.
2026-10-20T20:58:47Z

Customer Service Representative

Middletown, NY
onsite
Temporary / Contract
18.00 - 18.33 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to permanent basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends. Responsibilities: • Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request. • Review available information, conduct initial research, and assess the nature and urgency of each customer concern. • Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed. • Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution. • Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality. • Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome. • Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations. • Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps. • Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
2026-10-29T19:24:08Z

Medical Receptionist

Greenwich, CT
onsite
Temporary to Hire
20.00 - 22.00 USD / Hourly
We are looking for a welcoming and organized Medical Receptionist to support daily front office operations for a non-profit healthcare organization in Connecticut. This contract opportunity is well suited for someone beginning their administrative career and interested in building experience in a patient-focused medical setting. In this role, you will help create an organized, positive experience for patients while assisting with scheduling, records management, and essential office coordination. Responsibilities: • Coordinate patient visits by arranging appointments, updating provider schedules, and helping maintain an efficient daily calendar. • Greet patients upon arrival, guide them through check-in procedures, and support a smooth check-out experience at the end of each visit. • Enter and update patient demographics, insurance details, billing information, and other required records with accuracy. • Maintain electronic medical documentation within the organization’s records platform while ensuring information remains current and complete. • Support day-to-day administrative workflows by communicating with staff, organizing front desk activities, and assisting with office coordination needs. • Help process insurance-related information and related data entry tasks in accordance with office procedures. • Contribute to an efficient and patient-centered environment by responding to routine questions in a thoughtful and compassionate manner.
2026-11-06T18:54:08Z

Supply Planning Manager

Bedminster, NJ
onsite
Temporary / Contract
60.00 - 70.00 USD / Hourly
We are looking for a Supply Planning Manager to oversee product supply planning for a growing portfolio within the consumer health sector in Bedminster, New Jersey. This Long-term Contract position will balance day-to-day execution with forward-looking planning to help maintain strong product availability, support commercial growth, and keep inventory at appropriate levels. The role will work across global and domestic partners to coordinate supply, manage risk, and contribute to sales and operations planning activities. Responsibilities: • Direct supply planning activities for the U.S. market to maintain service levels, improve stock positioning, and support expansion across the product portfolio. • Coordinate closely with international supply partners and internal stakeholders to align manufacturing schedules, replenishment timing, and inventory objectives with business demand. • Monitor potential disruptions such as capacity limitations, launch timing issues, and excess inventory exposure, then develop practical actions to reduce risk. • Create and deliver leadership-ready updates covering supply performance, inventory health, financial impact, emerging issues, and recommended actions. • Partner with teams across sales, marketing, finance, customer service, quality, and external suppliers to drive supply chain priorities and resolve operational challenges. • Manage procurement and inbound planning for finished goods sourced through global manufacturing relationships, ensuring timely and accurate supply execution. • Oversee repacking and co-packing plans within the domestic market, coordinating packaging needs, supply availability, quality expectations, and customer commitments. • Support new product introductions, packaging updates, and artwork changes by building supply readiness plans that protect continuity and enable smooth execution. • Maintain inventory control processes through regular review of stock accuracy, segmentation, and excess or obsolete product, while leading mitigation efforts as needed.
2026-11-06T14:08:48Z

Medical Billing/Claims/Collections

Tucson, AZ
onsite
Temporary to Hire
21.00 - 25.00 USD / Hourly
We are looking for a detail-oriented Medical Billing/Claims/Collections specialist to support a behavioral health organization in Tucson, Arizona. This contract opportunity with potential for a long-term role is ideal for someone who can manage claim activity, follow up on outstanding balances, and help improve reimbursement outcomes in a fast-paced healthcare setting. The right candidate will bring hands-on experience in medical billing and collections while working effectively with electronic health record and practice management systems. Responsibilities:• Process medical claims accurately and submit billing information in a timely manner to support prompt reimbursement.• Review unpaid or denied claims, investigate issues, and take corrective action to resolve billing discrepancies.• Follow up with insurance carriers and other payers regarding claim status, appeals, authorizations, and outstanding payments.• Manage accounts receivable activity by tracking aging balances and pursuing appropriate collection efforts.• Verify benefits and confirm coverage details to reduce billing errors and support clean claim submission.• Maintain complete and accurate documentation within billing and EHR platforms, including systems such as NextGen or Netsmart when applicable.• Coordinate with internal teams to address claim issues, payment questions, and account updates related to behavioral health services.
2026-11-02T23:48:44Z

Customer Service Representative

Middletown, NY
remote
Temporary / Contract
17.00 - 19.00 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends. Responsibilities: • Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request. • Review available information, conduct initial research, and assess the nature and urgency of each customer concern. • Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed. • Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution. • Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality. • Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome. • Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations. • Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps. • Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
2026-10-19T16:58:46Z

Administrative Assistant

Laurel, MD
onsite
Temporary to Hire
21.38 - 24.75 USD / Hourly
We are looking for an Administrative Assistant to support daily office operations. This contract opportunity is ideal for someone who enjoys keeping administrative processes organized, providing attentive front-desk support, and ensuring smooth communication across the office. The person in this role will manage a variety of clerical and coordination tasks while helping maintain an efficient and welcoming work environment. Responsibilities: • Manage day-to-day administrative activities to keep office operations running efficiently and accurately. • Respond to incoming calls in a courteous manner, direct inquiries appropriately, and relay messages promptly. • Welcome visitors and provide front-desk support while maintaining a courteous and organized reception area. • Perform data entry tasks with a strong focus on accuracy, completeness, and timely record updates. • Coordinate schedules, arrange meetings, and maintain calendars for staff as needed. • Prepare, organize, and file documents to support smooth administrative workflow and record management. • Assist with general office support duties, including handling correspondence and routine clerical requests.
2026-11-03T20:38:42Z

Benefits Specialist

Seattle, WA
remote
Temporary / Contract
25.34 - 29.34 USD / Hourly
We are looking for a Benefits Specialist to support the administration and coordination of employee benefits programs in Seattle, Washington. This Long-term Contract position is ideal for someone who can combine strong analytical skills with hands-on benefits knowledge to help ensure accurate processing, compliance, and employee support. The role will work across benefit operations, leave administration, and compensation-related activities while maintaining a high standard of service and attention to detail. Responsibilities: • Administer day-to-day benefits activities, ensuring enrollments, updates, and records are processed accurately and on schedule. • Coordinate with employees, vendors, and internal stakeholders to resolve benefit-related questions and support smooth program delivery. • Review benefits data and reports to identify discrepancies, monitor trends, and improve accuracy in plan administration. • Support compensation and benefits processes by maintaining documentation, tracking changes, and assisting with program communication. • Manage aspects of leave administration, including FMLA-related coordination, documentation follow-up, and status tracking. • Help ensure benefits practices align with company policies and applicable regulations through careful review and record maintenance. • Prepare and maintain benefit summaries, audit files, and operational reports for leadership and compliance purposes.
2026-10-27T17:04:05Z

IT Change Manager – Tax Modernization Project

Baltimore, MD
onsite
Temporary / Contract
55.41 - 75.05 USD / Hourly
We are looking for an experienced IT Change Manager to support a high-visibility tax modernization initiative. This long-term contract opportunity is suited for a detail-oriented individual who can guide organizational adoption, strengthen stakeholder engagement, and help teams navigate change within a complex public-sector environment. The role blends change leadership, communication planning, and business partnership to improve operational effectiveness and service outcomes for residents and businesses. Responsibilities: • Lead change management activities that support the successful adoption of technology and process improvements tied to the tax modernization program. • Develop and carry out communication, stakeholder engagement, and readiness strategies that help employees and business partners understand upcoming changes. • Partner with cross-functional teams to gather business needs, translate impacts, and align change plans with project goals and operational priorities. • Create and maintain business requirement documentation, training support materials, and adoption plans for affected departments and users. • Assess organizational impacts, identify resistance risks, and recommend practical actions that improve user readiness and participation. • Collaborate with technical and functional teams working across ERP and business application platforms, including Epicor and Oracle NetSuite-related environments. • Track change adoption metrics, collect feedback from stakeholders, and adjust engagement approaches to improve outcomes throughout the project lifecycle. • Support implementation coordination where system updates, integrations, or application enhancements require structured communication and end-user preparation.
2026-10-30T07:04:06Z

Exception Information Technology

Kansas City, KS
remote
Temporary / Contract
- USD / Hourly
We are looking for an experienced IT leader to oversee the user technical experience across Digital Workplace services in Kansas City, Kansas. This Long-term Contract position focuses on strengthening service readiness, improving end-user adoption, and ensuring support teams are prepared for successful production deployments. The role works closely with business leaders, project stakeholders, and technical teams to promote effective change management, high-quality documentation, and a consistently positive user experience. Responsibilities: • Lead the IT user technical experience function, guiding daily operations and setting priorities that support dependable service delivery and strong end-user outcomes. • Direct team scheduling, coverage planning, and on-call readiness while coaching staff through regular check-ins, performance discussions, and development planning. • Partner with Digital Workplace teams and business stakeholders to identify service improvement opportunities and enhance the quality of deliverables. • Create and maintain user-centered planning materials such as journey maps, personas, and design frameworks that align solutions with business goals and product direction. • Oversee knowledge base content, ensuring support documentation remains accurate, current, and useful for both technical teams and end users. • Coordinate training initiatives, awareness sessions, and product adoption activities that help business units understand and effectively use new tools and services. • Collect and evaluate user feedback through surveys, research activities, and usability reviews to drive continuous improvement and customer satisfaction. • Support deployments by organizing testing groups, tracking risks and issues, and working with project leaders to resolve concerns before and after production release. • Manage smaller initiatives independently, maintaining timelines, communication, and execution standards when formal project office support is not required. • Guide the development of wireframes, prototypes, and interaction concepts to ensure technology solutions remain consistent, intuitive, and aligned with user needs.
2026-11-03T14:28:40Z

Change Management Lead – Salesforce 311 Modernization

Baltimore, MD
onsite
Temporary / Contract
55.41 - 75.05 USD / Hourly
We are looking for an experienced Change Management Lead to support a major modernization initiative for a Salesforce-based 311 platform in Baltimore, Maryland. This Long-term Contract opportunity is suited for a detail-oriented individual who can unite business stakeholders, technical teams, and end users around a shared transformation strategy while promoting strong adoption and measurable outcomes. The role will guide communications, training, and process alignment to help deliver a more effective service experience for residents and a more efficient operating environment for city teams. Responsibilities: • Lead organizational change activities for the Salesforce 311 modernization program, aligning people, processes, and project goals across multiple departments. • Build and execute stakeholder engagement plans that encourage collaboration, address concerns early, and strengthen readiness for new ways of working. • Oversee communication strategies and project messaging to keep leadership, business users, and partner teams informed throughout the initiative. • Design and coordinate training materials, user support resources, and enablement sessions to improve user confidence and adoption. • Partner with project managers, business analysts, and technical leads to translate business requirement documents into practical change and readiness plans. • Monitor adoption progress, gather feedback from users and stakeholders, and recommend process improvements that increase long-term effectiveness. • Identify change-related risks, develop mitigation strategies, and help reduce operational disruption during implementation activities. • Support governance and reporting efforts by tracking milestones, readiness indicators, and change management deliverables for program leadership.
2026-10-30T07:04:06Z

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