<p>The Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees while ensuring smooth day-to-day front office operations.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Welcome and assist visitors and guests.</li><li>Answer and direct incoming phone calls.</li><li>Schedule appointments and meetings.</li><li>Process incoming and outgoing mail and deliveries.</li><li>Maintain office supplies and reception areas.</li><li>Perform clerical and administrative duties.</li><li>Uphold confidentiality and professionalism.</li></ul><p><br></p>
We are looking for an experienced, detail-oriented tax specialist to join a legal organization in New York, New York, supporting a broad range of corporate and partnership tax activities. This position plays a key role in keeping filings accurate and timely, contributing to tax reporting and close activities, and helping the business respond effectively to changing regulations. The ideal candidate brings strong technical tax knowledge, sound judgment, and the ability to work collaboratively across finance and business teams in a deadline-driven environment.<br><br>Responsibilities:<br>• Manage the preparation and review of federal, state, and local tax returns for the firm and its related entities, ensuring complete and timely submissions.<br>• Support partnership tax compliance by preparing and reviewing Schedule K-1 reporting, partner allocation schedules, and related tax documentation for distribution.<br>• Oversee quarterly estimated tax payments and track filing deadlines across multiple jurisdictions to maintain full compliance.<br>• Assist with tax reporting activities by reconciling tax accounts, preparing journal entries, maintaining supporting schedules, and contributing to month-end and year-end close processes.<br>• Contribute to quarterly and annual tax provision work, including analysis of revenue sourcing, apportionment, composite election matters, and partner tax reserve balances.<br>• Handle indirect tax obligations such as sales and use tax, franchise tax, business license tax, and other jurisdictional filing requirements.<br>• Research tax law developments and evaluate how legislative or regulatory changes may affect the organization, its transactions, and planning strategies.<br>• Provide support during tax audits and regulatory inquiries by gathering records, preparing requested documentation, and coordinating with external advisors.<br>• Identify and implement improvements to tax workflows, documentation standards, internal controls, and tax-related finance systems and processes.
<p>We are looking for an experienced AP/AR Manager to lead core accounting operations in Palm City, Florida. This position oversees both payables and receivables activities, supports accurate financial reporting, and helps maintain strong internal controls across daily transactions. The ideal candidate brings hands-on accounting knowledge, leadership experience, and the ability to keep multiple priorities moving efficiently in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead day-to-day accounts receivable operations, providing direction, coaching, and performance oversight for team members handling customer accounts.</p><p>• Manage customer invoicing, ensure supporting documentation is properly organized, and respond promptly to requests for billing records or related paperwork.</p><p>• Oversee the receipt and application of customer payments made by cash, check, and credit card while maintaining accurate account activity.</p><p>• Review and process new customer credit applications, coordinate account setup with the sales team, and monitor ongoing account status and credit exposure.</p><p>• Supervise accounts payable workflows, including payment review, weekly disbursement activity, vendor file maintenance, and adherence to internal control standards.</p><p>• Verify invoice support through matching of purchase orders, receiving records, and vendor documentation before posting invoices and credit card transactions.</p><p>• Analyze key balance sheet and income statement accounts such as receivables, deposits, unbilled items, allowances, bad debt, intercompany balances, and payables-related expenses.</p><p>• Prepare weekly and month-end reconciliations, compare account balances to the trial balance, investigate discrepancies, and maintain summary schedules for assigned accounts.</p><p>• Partner with accounting staff, supervisors, and treasury contacts to support cash flow communication, reporting accuracy, and completion of special assignments as needed.</p>
We are looking for a Marketing Automation Manager to lead the strategy and execution of scalable, data-driven campaign programs in Alpharetta, Georgia. This role combines technical platform expertise with a strong understanding of customer journeys, lead management, and performance analysis to improve marketing effectiveness. You will work across marketing, sales operations, content, and analytics to build efficient automation processes and turn campaign data into meaningful business insights.<br><br>Responsibilities:<br>• Lead the development and ongoing refinement of automated campaigns, nurture streams, trigger programs, and lifecycle workflows within Marketo.<br>• Manage connections between Marketo, NetSuite, and other business platforms using tools such as Dell Boomi, LaunchPoint, and Zapier to support reliable data flow.<br>• Establish standards for audience segmentation, tailored messaging, dynamic content, testing approaches, email deliverability, and regulatory compliance.<br>• Track campaign and funnel performance, interpret results, and recommend improvements that strengthen engagement and conversion outcomes.<br>• Partner with content, creative, analytics, and broader marketing teams to align program execution with messaging strategy and business goals.<br>• Oversee database quality by maintaining clean records, standardizing fields, reducing duplicates, and monitoring overall system health.<br>• Create and maintain documentation, including process guides, workflow instructions, and operating procedures for marketing automation activities.<br>• Keep current with platform enhancements and emerging marketing automation practices to identify opportunities for continuous improvement.<br>• Provide direction and support to less experienced team members involved in marketing operations or campaign automation work.
<p><strong>Public Accounting Opportunity | South Bay, CA | Partnership Potential</strong></p><p>Looking for more than just your next accounting job? How about the opportunity to become a future partner?</p><p>Our client, an established and growing public accounting firm in the South Bay, is seeking an ambitious accounting professional who wants to take their career to the next level. This is an opportunity to join a firm with significant growth potential, where the right individual can grow into a leadership role and potentially earn a path to partnership.</p><p><strong>Why Consider This Opportunity?</strong></p><ul><li>Potential pathway to future partnership.</li><li>Significant professional and financial growth potential.</li><li>Opportunity to take on a leadership role and help shape the firm's future.</li><li>Work directly with a diverse portfolio of business and individual clients.</li><li>Opportunity to contribute to business development and firm expansion.</li><li>Collaborative environment where your contributions make a difference.</li></ul><p><strong>Ideal Candidate:</strong></p><ul><li>Background in public accounting and tax.</li><li>Experience with individual and business tax clients.</li><li>Strong technical, communication, and client relationship skills.</li><li>Entrepreneurial mindset with an interest in leadership and long-term growth.</li><li>CPA or CPA candidate preferred.</li></ul><p>If you're ready to move beyond the traditional public accounting career path and want an opportunity to build something long-term, we would love to connect.</p><p><strong>Apply today to explore this exciting opportunity!</strong></p><p><br></p><p>For confidential consideration, please email your Robert Half recruiter. If you're not currently working with anyone at Robert Half, please click "Apply" or call 562-800-3963 and ask for David Bizub. Please reference job order number 00460-0013539830 email resume to [email protected]</p>
<p><strong>AR Accountant in Beloit, WI. For immediate consideration, contact Jon Wright at 608-338-1052.</strong></p><p><br></p><p>Robert Half is looking for a detail-oriented Accounts Receivable Accountant to join a wholesale distribution organization in Beloit, Wisconsin. This position is responsible for maintaining accurate receivables activity, supporting steady cash flow, and resolving payment issues with customers in a timely and detail-focused manner. The ideal candidate brings strong attention to detail, sound judgment, and the ability to work cross-functionally while managing daily accounting tasks with accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Oversee outstanding customer balances by reviewing aging activity, contacting accounts with past-due invoices, and driving prompt payment resolution.</p><p>• Track promotional programs, rebates, pricing agreements, and approved customer allowances while validating deductions against supporting documentation.</p><p>• Investigate disputed charges and submit claims related to freight, payment terms, short pays, and other receivable variances to recover funds efficiently.</p><p>• Partner with internal teams, customers, and external contacts to address account questions, remove barriers to payment, and keep transactions moving smoothly.</p><p>• Set up new customer records in company accounting and tax-related systems, ensuring documentation is complete and account information is entered correctly.</p><p>• Process card payments through the authorized online platform and record transactions accurately within financial records.</p><p>• Review customer account standing and credit thresholds before order release to confirm alignment with established terms.</p><p>• Enter customer return activity and issue credits accurately, ensuring all adjustments are completed within required timelines.</p><p>• Prepare daily deposits, apply incoming payments to the correct accounts, and perform routine bank reconciliations to identify and resolve discrepancies.</p><p>• Provide additional clerical and departmental support as needed to maintain efficient accounts receivable operations.</p>
We are looking for an experienced Controller to provide hands-on financial leadership for an agriculture operation in Palm Desert, California. This Contract position will oversee core accounting activities, strengthen financial controls, and deliver accurate reporting that supports sound business decisions. The role also partners closely with cross-functional teams to improve inventory valuation, crop costing, and production-related financial visibility within the organization.<br><br>Responsibilities:<br>• Lead daily accounting operations and guide the department to ensure timely, accurate financial reporting across the business.<br>• Supervise, mentor, and develop accounting team members while establishing clear ownership, training plans, and coverage for essential tasks.<br>• Review journal entries, account reconciliations, accruals, and supporting schedules to maintain the integrity of monthly and year-end close processes.<br>• Oversee accounts payable, accounts receivable, banking activity, fixed assets, and intercompany transactions across multiple entities.<br>• Build and maintain reliable inventory and cost accounting processes that track crop value before harvest, accumulate production costs, and support accurate margins and cost of goods sold.<br>• Partner with teams across growing, production, purchasing, sales, and human resources to align financial processes with day-to-day operational activity.<br>• Support effective use of NetSuite for financial management, including inventory, work-in-process tracking, and costing analysis.<br>• Provide oversight for payroll accounting and related processes within ADP Workforce Now.<br>• Maintain current accounting policies, procedures, and role documentation while reinforcing practical internal controls throughout the department.
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Marinette, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
<p>We are seeking a motivated and professional <strong>Collections Specialist</strong> for a contract opportunity in Salt Lake City, Utah. This role is responsible for managing outstanding customer accounts, reducing delinquent balances, and maintaining positive client relationships while ensuring timely payment collection. The ideal candidate is organized, persistent, and skilled at resolving payment issues in a professional manner.</p><p>Key Responsibilities</p><ul><li>Contact customers regarding past-due invoices via phone, email, and written correspondence</li><li>Review aging reports and prioritize collection efforts</li><li>Negotiate payment arrangements and follow up on commitments</li><li>Research and resolve billing discrepancies that may delay payment</li><li>Document collection activities and customer communications accurately</li><li>Monitor accounts for payment trends and identify potential risk accounts</li><li>Collaborate with internal departments to resolve customer account concerns</li><li>Process account adjustments, credits, and dispute resolutions as needed</li><li>Prepare collection reports and provide updates on account status</li><li>Assist with month-end activities and other accounting projects</li></ul><p><br></p>
<p>Robert Half is looking for a Collections Specialist! In the Collections role you will be responsible for calling members on delinquent accounts and assisting them in restoring good standing status with the institution. If you combine dynamic communication skills with a positive attitude and a professional demeanor, then you may thrive in this position. This is a contract employment opportunity. Call today!</p><p> </p><p>Your responsibilities in this role:</p><p>- Handle inbound and outbound collections calls</p><p>- Lead all billing and reporting activities according to deadlines</p><p>- Handle all vendor inquiries</p><p>- Maintain and update customer files to ensure data integrity</p><p>- Call on all past due amounts and record all results in the system</p><p>- Record all customer payments to the correct reports</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
We are looking for an Accounts Payable Specialist to join a wholesale distribution organization in Mansfield, Texas on a contract basis with the potential for a permanent position. This role focuses on accurate invoice processing, vendor payment support, and expense review while helping maintain strong financial controls across daily accounts payable activities. The ideal candidate brings strong attention to detail, sound judgment, and the ability to manage a steady workflow in a fast-paced environment.<br><br>Responsibilities:<br>• Review completed transactions for accuracy by checking posted entries against supporting records and system-generated balances.<br>• Assign invoices to the appropriate general ledger accounts and cost centers, complete three-way matching with purchasing and receiving documentation, and prepare timely vendor payments.<br>• Investigate and resolve issues involving purchase orders, contracts, invoices, payments, and related documentation to ensure records remain accurate.<br>• Reconcile vendor statements each month and address outstanding items to maintain current and accurate account balances.<br>• Examine employee credit card submissions and reimbursement requests for policy compliance before approving them for payment processing.<br>• Process and track debit activity, recurring charges, and lease-related payments while maintaining established payment schedules.<br>• Calculate applicable sales and use tax on invoices for goods and services and ensure proper recording in the system.<br>• Produce reports, respond to internal questions related to expenses, and maintain organized filing and archiving practices in accordance with company guidelines.<br>• Handle sensitive financial information with discretion and continue developing knowledge of accounts payable procedures and best practices.
<p>An organization in Downtown Pittsburgh is in need of temporary to hire assistance in the Collections Department!</p><p> </p><p>The position is 100% onsite and located in the East of Pittsburgh.</p><p> </p><p>The Collections Specialist would be responsible for the following duties:</p><ul><li>Manage a high-volume portfolio of customer accounts, ranging from several hundred to 500+ accounts.</li><li>Conduct collection activities through phone calls and email correspondence.</li><li>Follow up on outstanding balances and work with customers to resolve payment issues.</li><li>Build and maintain positive customer relationships while ensuring timely collection of receivables.</li><li>Review and monitor aging reports to identify past-due accounts and collection priorities.</li><li>Document collection efforts and account activity accurately within company systems.</li><li>Collaborate with internal departments to resolve billing and payment discrepancies.</li></ul><p>If you are interested in being considered for this Collections Specialist position, please 1) Apply online AND 2) follow up with a phone call to 888-396-0099!</p>
We are looking for an Office Services Associate to provide dependable operational support across a busy office in Texas. This Contract position is ideal for someone who enjoys a varied workday and can deliver high-quality service across document production, mail handling, meeting support, and front-of-house office functions. The successful candidate will bring strong attention to detail, sound judgment, and a customer-focused approach while helping maintain efficient day-to-day workplace operations.<br><br>Responsibilities:<br>• Produce, scan, copy, bind, print, and distribute business documents with a high degree of accuracy while safeguarding confidential information.<br>• Support meeting and event readiness by arranging conference rooms, preparing audio/visual equipment, coordinating furniture setups, and organizing catering and kitchen areas.<br>• Monitor incoming service requests through tracking tools to help ensure assignments are completed accurately and within expected timeframes.<br>• Manage daily office services priorities by organizing workload, adjusting to changing business demands, and keeping leadership informed of operational issues.<br>• Perform basic troubleshooting on office and production equipment, inspect completed work for quality, and escalate unresolved problems when needed.<br>• Maintain stocked supplies for copiers, printers, mail, and hospitality areas to promote smooth and uninterrupted office operations.<br>• Assist with mailroom and related support tasks as needed, contributing to efficient distribution and handling of internal office materials.<br>• Deliver responsive customer service to employees, clients, and visitors while supporting a well-organized workplace environment.
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Crandon, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
We are looking for a Customer Service Representative to support a high-volume service environment. This long-term contract position is ideal for someone who communicates clearly, stays organized under pressure, and is committed to delivering a positive customer experience. The person in this role will handle incoming customer interactions, process order information accurately, and provide timely resolutions while maintaining a detail-oriented and helpful approach.<br><br>Responsibilities:<br>• Respond to a steady flow of inbound customer calls with empathy and accuracy.<br>• Enter customer orders and service details into company systems while maintaining a high level of data accuracy.<br>• Assist callers with questions, concerns, and service-related requests by providing clear and timely information.<br>• Place outbound calls as needed to follow up on customer inquiries, confirm details, or provide updates.<br>• Document customer interactions thoroughly to ensure complete records and smooth issue resolution.<br>• Resolve routine service concerns efficiently and escalate more complex matters to the appropriate team when necessary.<br>• Maintain strong service standards by balancing call quality, responsiveness, and attention to detail.
We are looking for a Customer Care Associate to support customers with responsive, thoughtful service in a high-volume environment in Derry, New Hampshire. This position is ideal for someone who enjoys solving a wide range of questions, managing administrative tasks accurately, and creating positive interactions at every stage of the customer experience. The role offers the opportunity to build strong product and process knowledge while contributing to efficient day-to-day support operations.<br><br>Responsibilities:<br>• Respond to customer questions and service requests with professionalism, urgency, and attention to detail.<br>• Create positive experiences by resolving issues clearly and following through on each interaction from start to finish.<br>• Build a strong understanding of customer workflows and service expectations to provide accurate support.<br>• Monitor shipment activity across multiple carriers and communicate status updates as needed.<br>• Maintain organized records and complete administrative tasks that support customer care operations.<br>• Apply sound judgment and problem-solving skills to handle a variety of inquiries in a fast-moving setting.<br>• Continuously expand knowledge and use new information to improve future customer interactions.
We are looking for a Customer Service Representative to support a busy service environment in Birmingham, Alabama. This Contract position is ideal for someone who communicates clearly, delivers attentive support, and handles customer interactions with professionalism. The person in this role will assist callers, process customer information accurately, and help create a positive experience across each point of contact.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism, empathy, and a solutions-focused approach.<br>• Assist customers with questions, service requests, and issue resolution while maintaining a high level of satisfaction.<br>• Enter orders and update customer information accurately within internal systems.<br>• Manage a steady volume of interactions in a call center setting while meeting service expectations.<br>• Place outbound calls as needed to follow up on requests, confirm details, or provide updates.<br>• Document customer conversations, actions taken, and outcomes clearly for ongoing service continuity.
We are seeking a detail oriented and customer-focused Bilingual Customer Service Representative to join our team. The ideal candidate will be fluent in both English and Spanish and have experience handling a high volume of inbound and outbound calls while delivering exceptional customer service. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. <br> Key Responsibilities Manage a high volume of inbound and outbound customer calls daily. Assist customers in both English and Spanish with inquiries, requests, and issue resolution. Provide accurate information regarding products, services, accounts, and company policies. Document all customer interactions and updates in the company database. Respond to customer emails and follow-up communications in a timely manner. Resolve customer concerns professionally while maintaining a positive customer experience. Work closely with other departments to address customer needs and ensure timely resolution. Maintain compliance with company procedures and service standards. Meet established productivity, quality, and customer satisfaction goals.
We are looking for a Customer Service Representative to support customers through clear, thoughtful service and accurate application guidance in San Francisco, California. This is a Contract position suited for someone who stays composed on calls, provides complete information, and helps customers move forward without feeling pressured. The ideal candidate brings a strong customer-first approach, dependable availability, and the ability to handle a steady call queue with professionalism.<br><br>Responsibilities:<br>• Assist customers by phone with questions, applications, and service-related concerns while creating a supportive and reassuring experience.<br>• Provide accurate information and ensure forms are completed thoroughly to improve quality and reduce the need for follow-up.<br>• Manage inbound and outbound call activity efficiently, maintaining consistent queue coverage during scheduled working hours.<br>• Enter order and customer information carefully into internal systems, keeping records organized and up to date.<br>• Monitor open or incomplete applications and take timely action to help prevent delays in processing.<br>• Respond constructively to coaching and performance feedback, adjusting approach as needed to improve service outcomes.
We are looking for a customer-focused Logistics Coordinator to join our team in Parsippany, New Jersey. This contract opportunity with potential for a permanent position is ideal for someone who can balance responsive service with strong execution across transportation, distribution, and shipment support. The person in this role will help keep orders moving efficiently while working closely with internal teams, carriers, and customers to maintain smooth logistics operations.<br><br>Responsibilities:<br>• Manage day-to-day shipment activity by organizing transportation, tracking order movement, and helping ensure timely delivery.<br>• Serve as a primary point of contact for customer service inquiries related to shipping status, delivery updates, and logistics support.<br>• Coordinate distribution activities with carriers, warehouses, and internal partners to keep materials and products flowing accurately.<br>• Prepare and review shipping documentation to support compliant and efficient domestic or international movement of goods.<br>• Assist with customs-related coordination by gathering required paperwork and helping address shipment exceptions when needed.<br>• Monitor logistics performance, identify service issues, and take action to resolve delays, discrepancies, or delivery concerns.<br>• Maintain accurate shipment records, order details, and communication logs within company systems.<br>• Support ongoing shipping functions by collaborating across departments to improve consistency, responsiveness, and overall service quality.
We are looking for a Customer Success Specialist to support clients from our Draper, Utah location in a fast-paced Contract role. This position focuses on delivering responsive service, resolving customer concerns efficiently, and creating positive experiences across phone and email channels. The ideal candidate is comfortable managing several browser-based tools at once while helping customers troubleshoot service-related issues with professionalism and care.<br><br>Responsibilities:<br>• Respond to customer inquiries through inbound calls and email while providing timely, solution-focused support.<br>• Guide customers through account or service concerns and deliver clear updates to ensure a positive overall experience.<br>• Investigate connectivity-related problems and help users resolve issues by walking them through practical troubleshooting steps.<br>• Navigate multiple browser windows and internal systems efficiently to document interactions and access the information needed to assist customers.<br>• Maintain accurate records of customer communications, follow-up actions, and case details within support platforms.<br>• Work collaboratively with internal teams when issues require additional review or escalation to achieve prompt resolution.<br>• Promote strong customer relationships by communicating clearly, setting expectations, and following through on commitments.
<p>We are looking for a Customer Service Representative to support members and other callers with timely, accurate assistance in a high-volume healthcare environment in Middletown, New York. This is a Contract position that requires strong communication skills, sound judgment, and the ability to manage inquiries with professionalism and empathy. The Customer Service Representative role includes on-site training followed by a flexible schedule posted in advance, with shifts spread across weekdays and weekends based on business needs.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound customer inquiries by asking thoughtful follow-up questions, listening carefully, and identifying the core issue before determining next steps.</p><p>• Review available information, complete initial research, and evaluate the scope of each request to support efficient and accurate problem solving.</p><p>• Partner with internal teams across departments to secure answers, coordinate support, and route complex concerns to the appropriate resource when needed.</p><p>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to clarify details and move cases toward resolution.</p><p>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and a positive customer experience.</p><p>• Record all interactions thoroughly, including the reason for the contact, research performed, actions taken, and final outcome.</p><p>• Guide conversations with confidence and professionalism, using de-escalation techniques when necessary to help calm difficult situations.</p><p>• Keep callers informed throughout the resolution process by sharing clear status updates and setting appropriate expectations.</p><p>• Maintain strong attention during customer interactions while navigating systems and on-screen information without losing focus.</p><p>• Respond to sensitive situations with empathy and respect, especially when callers are dealing with significant personal or health-related events.</p>
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Oshkosh, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p>
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Florence, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. </p><p><br></p><p><strong> Why Join Us? </strong></p><ul><li>Opportunity to transition into a permanent position </li><li>Meaningful work supporting a mission-driven organization </li><li>Collaborative and supportive team environment </li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees </li></ul><p><strong>Key Responsibilities </strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency. </li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources. </li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail. </li><li>Document customer interactions thoroughly to ensure complete and up-to-date records. </li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates. </li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals. </li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution. </li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others. </li><li>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</li></ul>
We are looking for a Customer Experience Specialist to support customers during a busy holiday season in Seattle, Washington. This is a Contract position for someone who thrives in a fast-paced service environment and can handle a large volume of interactions with professionalism and care. The ideal candidate will provide timely assistance across multiple channels, resolve routine issues efficiently, and help create a positive experience for every customer.<br><br>Responsibilities:<br>• Manage a steady flow of customer inquiries each day while delivering attentive, courteous, and solutions-focused service.<br>• Assist customers with purchases, product changes, and return requests in accordance with established policies and service expectations.<br>• Document customer concerns and feedback accurately, and route more complex situations to the appropriate support team when necessary.<br>• Communicate clearly through phone and email to ensure customers receive helpful, respectful, and easy-to-understand guidance.<br>• Work closely with team members to support a collaborative atmosphere centered on responsiveness and problem-solving.<br>• Use multiple browser-based tools and customer service systems to research issues, update records, and complete service tasks efficiently.<br>• Maintain accuracy and attention to detail while adapting to changing customer needs during peak seasonal demand.