477 Results for Medical Customer Service Representative Jobs in Html

Add your latest resume to match with open positions.

Patient Access Representative

Lexington, KY
remote
Temporary / Contract
20.00 - 21.00 USD / Hourly
Location: Remote (Must Reside in Kentucky) Employment Type: Contract / Contract-to-permanent Schedule: permanent Monday - Friday 8:00am -5:00pm EST Robert Half is looking for experienced Patient Access Representatives for a remote healthcare support opportunity. Successful candidates will have recent experience working within Epic and a strong background in front-end revenue cycle functions, including insurance verification, authorizations, and patient scheduling. Key Responsibilities Schedule patient appointments and coordinate care services Verify insurance eligibility, benefits, and coverage details Obtain and process prior authorizations as required Accurately document patient information within Epic Provide outstanding customer service while assisting patients by phone Address patient inquiries regarding appointments, insurance, and registration Ensure compliance with HIPAA and organizational policies Maintain accuracy and productivity standards in a fast-paced environment Why Apply? 100% remote opportunity for Kentucky residents Competitive compensation Opportunity to work with a respected healthcare organization Gain experience with a leading healthcare team and advanced Epic workflowsIf you have recent Epic experience and a strong background in insurance verification, authorizations, and patient scheduling, we'd love to hear from you. Apply today!
2026-11-04T15:18:42Z

Customer Service Representative

Eagle River, Wi, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Eagle River, Wisconsin through detail-oriented and responsive customer interactions. This Long-term Contract to permanent position is ideal for someone who enjoys helping others, managing service requests efficiently, and maintaining accuracy while handling a high volume of communication. The person in this role will serve as a key point of contact for callers, provide timely assistance, and ensure orders and service details are entered correctly. Responsibilities: • Respond to incoming calls courteously, gather customer needs, and provide clear and helpful assistance. • Handle a steady volume of customer inquiries while delivering accurate information and resolving routine issues promptly. • Enter orders and service-related details into internal systems with close attention to accuracy and completeness. • Make outbound calls as needed to follow up on requests, confirm information, or provide updates to customers. • Document customer interactions thoroughly so records remain organized, current, and easy to reference. • Escalate complex concerns to the appropriate team members when an issue requires additional support or resolution. • Maintain service quality standards by communicating clearly, listening actively, and supporting a positive caller experience.
2026-11-04T17:23:46Z

Client Care Coordinator

Ridgefield, CT
onsite
Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for a Client Care Coordinator to support a non-profit organization in Ridgefield, Connecticut by delivering responsive, compassionate service to clients and their families. This contract-to-permanent opportunity is ideal for someone who excels at communication, organization, and building trust while coordinating care needs. In this role, you will help maintain accurate client records, support caregiver-client alignment, and contribute to a positive service experience from initial follow-up through ongoing care coordination. Responsibilities: • Maintain consistent communication with clients and families to confirm satisfaction, identify changing needs, and resolve concerns in a timely manner. • Collect, review, and update medical and personal details in client records while handling sensitive information with discretion and regulatory awareness. • Partner with clients and caregivers to align each family with the most appropriate caregiver based on care requirements, preferences, and availability. • Organize schedules and facilitate clear communication between clients and caregivers to promote dependable, uninterrupted service. • Work closely with internal team members to strengthen service delivery practices and improve the overall client experience. • Provide day-to-day assistance to clients and family members with empathy, professionalism, and a solutions-focused approach. • Monitor ongoing care arrangements and escalate issues when needed to help ensure quality support and continuity of care.
2026-11-06T18:58:46Z

Customer Service Representative

San Leandro, CA
remote
Temporary / Contract
25.00 - 27.00 USD / Hourly
We are hiring a Customer Service Representative to support customers by resolving inquiries and delivering exceptional service.Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Process orders and account updates</li><li>Research and resolve customer issues</li><li>Maintain accurate records in CRM systems</li><li>Collaborate with internal teams to meet customer needs</li></ul>
2026-11-06T20:44:06Z

Customer Experience Specialist

Sand Springs, OK
onsite
Temporary to Hire
24.00 - 28.00 USD / Hourly
Job Title: Customer Experience SpecialistLocation: Sand Springs (Tulsa), OKSchedule: Monday – Friday, 8:00 AM – 5:00 PM (100% Onsite)Pay: $24–$28/hour (DOE)Job Type: Temp-to-Hire Position Overview:We are seeking a knowledgeable and customer-focused Customer Experience Specialist to support a dynamic Customer Service team. This role is responsible for delivering exceptional service to both internal and external customers, resolving complex issues, and supporting key initiatives that enhance the overall customer experience. The ideal candidate brings strong product knowledge, problem-solving skills, and the ability to thrive in a fast-paced, team-oriented environment. Key Responsibilities:<ul><li>Serve as a full-time Customer Service Representative managing assigned accounts, customers, and Account Managers</li><li>Process customer orders, revisions, and returns via phone, email, and other channels in accordance with company procedures</li><li>Communicate pricing, shipping timelines, delays, and order details clearly and accurately to customers</li><li>Confirm pricing on all orders and maintain accurate order documentation</li><li>Respond to general inquiries and route calls to the appropriate departments</li><li>Resolve escalated customer issues while collaborating with internal teams including Operations, Sales, and Procurement</li><li>Support and implement customer service initiatives, process improvements, and procedural updates</li><li>Identify opportunities to enhance orders by consolidating or suggesting additional products</li><li>Maintain strong knowledge of company products, processes, and systems</li><li>Partner with the Commercial team to meet and exceed customer expectations</li><li>Participate in monthly quality and team meetings</li></ul>
2026-10-13T20:53:43Z

Customer Service Representative

Dallas, TX
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a personable Customer Service Representative to support a contract assignment. This role is ideal for someone who enjoys interacting with people, follows direction effectively, and contributes positively in a team environment. The position focuses on creating a welcoming experience for guests while maintaining dependable, detail-oriented service throughout the assignment. Responsibilities: • Welcome guests in a friendly and detail-oriented manner and provide assistance as needed • Deliver attentive customer support by answering questions and helping resolve routine concerns • Follow assigned instructions carefully to ensure service expectations are met throughout the shift • Work cooperatively with team members to maintain smooth day-to-day operations • Represent the organization positively through courteous communication and a helpful attitude • Maintain a dependable presence by arriving on time and completing assigned duties consistently
2026-11-06T20:48:47Z

Customer Service Representative

Salem, OR
remote
Temporary / Contract
18.00 - 23.00 USD / Hourly
We are seeking a professional and customer-focused Customer Service Representative to join our team. The ideal candidate will maintain a high level of customer satisfaction by resolving inquiries, concerns, and service issues efficiently and professionally.Responsibilities<ul><li>Respond promptly to customer inquiries in a courteous and professional manner.</li><li>Handle and resolve customer complaints and concerns.</li><li>Process orders, applications, forms, and requests.</li><li>Provide product and service information to customers.</li><li>Document customer interactions, inquiries, complaints, and resolutions.</li><li>Maintain customer records and update databases as needed.</li><li>Build and maintain positive customer relationships.</li><li>Perform additional duties as assigned.</li></ul>
2026-10-23T22:48:46Z

Customer Service Representative

Rochester, NY
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a busy food and food processing operation in New York. This Contract position is ideal for someone who enjoys helping customers, managing orders accurately, and providing detail-oriented support over the phone. The person in this role will serve as a key point of contact for inbound inquiries while ensuring a smooth and positive customer experience. Responsibilities: • Handle incoming customer calls with care, providing timely answers and resolving routine questions or concerns. • Enter customer orders accurately into company systems and confirm details to help prevent processing errors. • Support day-to-day call center activities by responding to service requests and maintaining a courteous, solution-focused approach. • Make outbound calls when needed to clarify order information, follow up on customer requests, or provide updates. • Document customer interactions clearly so order activity, service issues, and next steps are properly recorded. • Coordinate with internal teams to address customer needs efficiently and help keep order fulfillment on track.
2026-10-29T15:53:47Z

Customer Service / Operations Manager

North Brunswick, NJ
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul> Responsibilities<ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
2026-10-16T12:53:44Z

Customer Service Representative

Dallas, TX
remote
Temporary / Contract
22.00 - 28.00 USD / Hourly
A growing organization is hiring Customer Service Representatives to support customers and provide exceptional service.Responsibilities:<ul><li>Handle inbound customer inquiries via phone and email</li><li>Resolve customer issues and escalations</li><li>Enter and update information within CRM systems</li><li>Process orders and account updates</li><li>Collaborate with internal teams to ensure customer satisfaction</li></ul>
2026-11-04T19:13:39Z

Customer Service Representative

Fort Wayne, IN
remote
Temporary / Contract
18.00 - 20.00 USD / Hourly
About the OpportunityA growing manufacturing & distribution company is seeking a Customer Service Representative who thrives in a fast-paced environment and can provide exceptional support to customers, vendors, and internal departments.Responsibilities<ul><li>Respond to customer inquiries via phone and email</li><li>Process orders and track shipments</li><li>Resolve customer concerns and service issues</li><li>Maintain customer account information</li><li>Generate reports and correspondence</li><li>Coordinate with sales, purchasing, and operations teams</li></ul>
2026-10-22T19:43:44Z

Customer Service Representative

Sandston, VA
onsite
Permanent / Full Time
40000.00 - 42000.00 USD / Yearly
We are looking for a detail-oriented Customer Service Representative to join a manufacturing organization in Sandston, Virginia. This position supports daily order administration and customer-facing processes by coordinating information across teams, maintaining accurate records, and helping ensure timely service. The ideal candidate brings strong organizational skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment while delivering a high standard of support. Responsibilities:• Manage order entry and related administrative tasks with accuracy, ensuring customer requests are processed efficiently from initial receipt through fulfillment.• Serve as a central point of communication between customers and internal departments to keep orders moving smoothly and resolve issues promptly.• Prepare routine written communications, documentation, and updates needed to support customer accounts and internal coordination.• Work closely with sales and customer support personnel to address questions, confirm order details, and maintain a positive client experience.• Monitor order status and follow up proactively with stakeholders to reduce delays and maintain clear, consistent communication throughout the process.• Use ERP and business systems to maintain records, enter transactions, and support day-to-day customer service and order management activities.• Follow workplace safety, health, and environmental standards while completing assigned duties in accordance with company expectations.• Assist with additional operational or administrative responsibilities as needed to support the broader team.
2026-11-04T03:08:43Z

Customer Service Specialist

Eagan, MN
onsite
Temporary / Contract
20.00 - 22.00 USD / Hourly
We are looking for a Customer Service Specialist to support customers by delivering responsive service, resolving questions, and ensuring a positive experience throughout every interaction. This role combines customer support, problem-solving, and administrative responsibilities while working closely with internal teams to ensure customer needs are met efficiently and professionally. The ideal candidate is proactive, organized, and enjoys building strong relationships while providing high-quality service in a fast-paced environment. Responsibilities<ul><li>Assist customers with questions, requests, and service-related concerns through phone, email, and other communication channels.</li><li>Investigate and resolve customer issues by identifying solutions and coordinating with internal departments.</li><li>Maintain accurate records of customer interactions, updates, and follow-up activities.</li><li>Process customer requests, documentation, and account changes while ensuring accuracy and compliance with company procedures.</li><li>Track open requests and ensure timely resolution of outstanding items.</li><li>Support scheduling, coordination, and administrative processes related to customer service operations.</li><li>Contribute to a positive customer experience by demonstrating professionalism, patience, and attention to detail.</li></ul>
2026-11-05T16:23:43Z

Customer Service

Holland, OH
remote
Temporary to Hire
18.00 - 20.00 USD / Hourly
We are seeking a professional and customer-focused Customer Service Representative to join our team. This role is responsible for providing exceptional support to customers by answering inquiries, resolving issues, processing requests, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, detail-oriented, and skilled at managing multiple priorities in a fast-paced environment.
2026-10-26T14:28:46Z

Call Center/Customer Service Representative

Irwin, PA
onsite
Temporary / Contract
16.00 - 18.00 USD / Hourly
Our client is looking for a Call Center Representative to join their Support & Services team. This is a contract-to-hire opportunity offering $16-18/hour (DOE) with strong potential for long-term career growth and advancement throughout the organization. Pay: $16.00-$18.00/hourPosition Type: Contract-to-hire with long-term growth potentialCareer Growth: Strong opportunities for advancement both within the call center and in other areas of the organizationSchedule: Monday-Friday, 8:00 AM-4:00 PM, 37.5-hour work week with unpaid 30-minute lunch plus two paid 10-minute breaks dailyWork Site Requirements: Full onsite training Monday-Friday for approximately 3 months. After successful completion of training, employees can transition to a hybrid schedule with 2 days onsite and 3 days remote each week Responsibilities:<ul><li>Serve as the primary point of contact for taxpayers and business owners, providing exceptional customer service over the phone</li><li>Handle inbound calls related to account inquiries, tax collections, and general compliance questions</li><li>Respond to customer inquiries received through email and other digital channels</li><li>Conduct outbound follow-up calls for account verification and customer support</li><li>Accurately document customer interactions and update account information within internal systems</li><li>Learn and follow department procedures, security protocols, and compliance requirements</li><li>Stay informed on process updates and participate in ongoing training programs</li><li>Meet individual and team performance goals in a fast-paced call center environment</li></ul>
2026-10-13T15:18:41Z

Patient Access Specialist

Blue Ash, OH
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for a Patient Access Specialist to support a healthcare team in Ohio. This Long-term Contract position plays an important role in creating a smooth experience for patients by preparing registration and coverage details ahead of scheduled care. The ideal candidate brings strong service skills, a high level of accuracy, and the ability to work effectively with patients, clinical teams, and insurance representatives. Responsibilities: • Prepare patient accounts in advance of visits by completing registration steps before scheduled services take place. • Review and maintain demographic, insurance, and financial details to ensure patient records remain current and accurate. • Secure required prior authorizations, pre-certifications, and related approvals from insurance carriers. • Conduct coverage and eligibility checks to confirm financial clearance requirements are satisfied before appointments. • Arrange patient appointments and enter scheduling information correctly into the appropriate management system. • Explain registration needs, benefit-related information, and missing documentation requirements to patients in a clear and thorough manner. • Partner with providers, office staff, and payers to address issues that could delay treatment or access to services. • Protect confidential information and maintain complete records in alignment with healthcare privacy and organizational standards. • Provide responsive and empathetic support to patients by answering questions and helping resolve concerns efficiently.
2026-10-14T21:28:43Z

Customer Service Specialist

Fairfax, VA
onsite
Temporary / Contract
20.00 - 23.00 USD / Hourly
We are seeking a Customer Service Specialist to provide exceptional support to customers by answering inquiries, resolving issues, and ensuring a positive experience across phone, email, and chat channels. The ideal candidate is a strong communicator, problem solver, and team player who thrives in a fast-paced environment. Responsibilities:<ul><li>Provide administrative support for day-to-day business operations</li><li>Assist with the contract process, including documentation and follow-up</li><li>Handle customer service inquiries and resolve issues in a professional manner</li><li>Send follow-up emails and maintain clear communication with customers and internal teams</li><li>Enter and update data in Excel, including working with columns, rows, and spreadsheets</li><li>Navigate and use various software systems efficiently</li><li>Maintain accurate records and ensure timely completion of assigned tasks</li></ul>
2026-11-03T19:48:44Z

Patient Access Representative

Cambridge, MN
onsite
Temporary / Contract
20.00 - 22.00 USD / Hourly
We are looking for a Patient Access Representative to join a healthcare team in Cambridge, Minnesota on a Contract basis. This position plays an important role in creating a smooth arrival experience for patients while supporting accurate registration, insurance validation, and financial clearance activities. The ideal candidate will bring strong communication skills, attention to detail, and the ability to manage administrative tasks efficiently in a fast-paced clinical setting. Responsibilities: • Welcome patients and visitors professionally, creating a positive and supportive front-desk experience. • Complete patient intake by entering and updating demographic, insurance, and contact information with a high degree of accuracy. • Confirm coverage details, eligibility, and benefit information to help prevent billing issues and delays in care. • Collect copayments, deductibles, and other patient-responsible amounts in accordance with established procedures. • Guide patients through available financial assistance options and support them with required application steps. • Maintain registration records, forms, and signatures within Epic and other relevant systems to ensure complete documentation. • Investigate and correct account discrepancies or registration errors to support clean claim submission and efficient follow-up. • Coordinate appointment scheduling changes and updates when needed to support patient access operations.
2026-10-16T20:48:49Z

Customer Service Representative

Waukesha, WI
onsite
Temporary to Hire
20.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Wisconsin. This contract opportunity with the potential to become permanent is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and ensuring orders are handled accurately. In this role, you will serve as a key point of contact for incoming inquiries while delivering courteous, efficient service across each interaction. Responsibilities: • Respond to incoming customer calls promptly and provide helpful, attentive support. • Assist callers with questions, resolve routine issues, and ensure each interaction is handled with care and accuracy. • Enter customer orders and service details into internal systems while maintaining complete and accurate records. • Place outbound calls as needed to follow up on requests, clarify order information, or provide updates. • Manage a steady volume of call center activity while maintaining service quality and attention to detail. • Communicate clearly with customers and internal team members to support timely resolution of service needs.
2026-11-06T16:34:05Z

Customer Service Representative

Marinette, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Marinette, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-23T13:43:43Z

Call Center Specialist

Gurnee, IL
remote
Temporary / Contract
22.00 - 24.00 USD / Hourly
We are looking for a Remote Call Center Specialist to join a Contract position supporting national referral intake operations. In this role, you will coordinate referral activity from initial intake through resolution, helping maintain smooth communication between partner organizations, franchise locations, and internal teams. The ideal candidate brings strong organization, sound judgment, and a customer-focused approach to a fast-moving environment where accuracy and responsiveness are essential. Responsibilities:• Receive and review incoming referral details, ensuring information is complete, accurate, and ready for processing.• Coordinate referral workflows from intake to final resolution while maintaining timely updates across all involved parties.• Serve as a key point of communication for national partners, franchise locations, and internal stakeholders to support efficient case handling.• Monitor requirements and documentation to help maintain compliance with established processes and service expectations.• Support day-to-day execution of centralized intake operations, including coordination with offshore support staff for consistent workflow coverage.• Identify discrepancies, resolve routine issues independently, and escalate complex concerns when broader support is needed.• Prioritize multiple active requests in a deadline-driven setting while maintaining high service quality and attention to detail.• Use Microsoft Office tools and customer service systems to track activity, document updates, and report information accurately.
2026-11-03T23:28:43Z

Customer Service Representative

Florence, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Florence, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us? <ul><li>Opportunity to transition into a permanent position </li><li>Meaningful work supporting a mission-driven organization </li><li>Collaborative and supportive team environment </li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees </li></ul>Key Responsibilities <ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency. </li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources. </li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail. </li><li>Document customer interactions thoroughly to ensure complete and up-to-date records. </li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates. </li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals. </li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution. </li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others. </li><li>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</li></ul>
2026-10-23T13:24:06Z

Customer Service Representative

Delray Beach, FL
remote
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are seeking a detail oriented and customer-focused Bilingual Customer Service Representative to join our team. The ideal candidate will be fluent in both English and Spanish and have experience handling a high volume of inbound and outbound calls while delivering exceptional customer service. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Key Responsibilities Manage a high volume of inbound and outbound customer calls daily. Assist customers in both English and Spanish with inquiries, requests, and issue resolution. Provide accurate information regarding products, services, accounts, and company policies. Document all customer interactions and updates in the company database. Respond to customer emails and follow-up communications in a timely manner. Resolve customer concerns professionally while maintaining a positive customer experience. Work closely with other departments to address customer needs and ensure timely resolution. Maintain compliance with company procedures and service standards. Meet established productivity, quality, and customer satisfaction goals.
2026-11-04T18:43:44Z

Customer Service Representative

San Francisco, CA
onsite
Temporary / Contract
24.00 - 24.00 USD / Hourly
We are looking for a Customer Service Representative to support customers through clear, thoughtful service and accurate application guidance in San Francisco, California. This is a Contract position suited for someone who stays composed on calls, provides complete information, and helps customers move forward without feeling pressured. The ideal candidate brings a strong customer-first approach, dependable availability, and the ability to handle a steady call queue with professionalism. Responsibilities: • Assist customers by phone with questions, applications, and service-related concerns while creating a supportive and reassuring experience. • Provide accurate information and ensure forms are completed thoroughly to improve quality and reduce the need for follow-up. • Manage inbound and outbound call activity efficiently, maintaining consistent queue coverage during scheduled working hours. • Enter order and customer information carefully into internal systems, keeping records organized and up to date. • Monitor open or incomplete applications and take timely action to help prevent delays in processing. • Respond constructively to coaching and performance feedback, adjusting approach as needed to improve service outcomes.
2026-11-05T22:18:42Z

Customer Service Representative

Sharonville, OH
onsite
Temporary to Hire
23.00 - 23.00 USD / Hourly
We are looking for a Customer Service Representative to join a team in Sharonville, Ohio in a Contract to Permanent position. This role focuses on delivering responsive support for incoming customer inquiries, processing orders with precision, and helping customers navigate product-related questions. The ideal candidate brings strong communication skills, careful attention to detail, and the ability to manage multiple priorities in a fast-moving environment. Responsibilities: • Respond to a steady volume of incoming customer calls and emails while providing courteous, timely service. • Enter new orders into internal systems, review details for accuracy, and update records as customer needs change. • Assist customers with questions related to product availability, pricing, shipment timing, and order status. • Provide general product guidance and help customers identify suitable solutions based on their requirements. • Work with sales, operations, production, and shipping teams to address issues and support on-time order fulfillment. • Handle order revisions, cancellations, and follow-up communication to keep customers informed throughout the process. • Escalate more complex service or product concerns to the appropriate internal contacts and monitor progress until resolved. • Maintain complete and accurate documentation of customer interactions, order activity, and service outcomes.
2026-11-02T17:08:48Z

5 7

477 results for Medical Customer Service Representative in Html