We are looking for an Administrative Assistant/Receptionist to support daily office operations in Allston, Massachusetts. This role serves as the first point of contact for visitors while also handling a wide range of clerical and organizational tasks that keep the workplace running efficiently. The ideal candidate is detail-oriented, organized, and comfortable managing routine responsibilities alongside time-sensitive requests.<br><br>Responsibilities:<br>• Welcome visitors, create a positive first impression, and guide guests to the appropriate staff or department.<br>• Manage incoming calls, respond to general inquiries, and record accurate messages for follow-up.<br>• Support front desk security procedures by monitoring visitor sign-ins and distributing guest identification as needed.<br>• Coordinate outgoing and incoming deliveries, including arranging courier pickups and handling package receipt and distribution.<br>• Keep the reception area, lobby, and shared front office spaces organized, presentable, and ready for daily use.<br>• Collect mail, process and sort correspondence, and distribute letters and packages to the appropriate recipients.<br>• Prepare, edit, and proofread business documents such as letters, memos, and reports for office personnel.<br>• Maintain both electronic and physical filing systems to ensure records are accurate, accessible, and well organized.<br>• Monitor inventory levels and replenish office and kitchen supplies to support uninterrupted daily operations.<br>• Assist with additional administrative assignments, including special projects, check mailings, and creation of office signage when needed.
<p>Our client, a growing company in the technology industry, is seeking an Collections Specialist to join their team in an on-site capacity. This role is ideal for a detail-oriented finance professional who excels at managing accounts receivable, following up on outstanding balances, and maintaining strong client relationships. The Collections Specialist will play an important role in supporting cash flow, reducing aged receivables, and ensuring timely resolution of account issues.</p><p><br></p><p>Key Responsibilities</p><ul><li>Monitor accounts receivable aging reports and identify past-due accounts.</li><li>Contact customers by phone and email to collect outstanding balances in a professional manner.</li><li>Investigate and resolve billing discrepancies, payment issues, and account disputes.</li><li>Maintain accurate records of collection activities and customer communications.</li><li>Collaborate with internal teams, including accounting, billing, and customer service, to resolve issues affecting payment.</li><li>Reconcile customer accounts and ensure payments are properly applied.</li><li>Prepare reports on collection status, aging trends, and account activity.</li><li>Support month-end close activities related to accounts receivable and collections.</li><li>Follow company policies and procedures while maintaining positive customer relationships.</li></ul><p><br></p>
<p>Job Summary</p><p>Robert Half is seeking a professional Front Desk Coordinator to serve as the first point of contact for visitors, clients, and employees. The ideal candidate will have strong reception skills, experience managing phone lines, and a commitment to excellent customer service. Hawaii residents are preferred due to onsite work requirements. Apply today by calling 808-531-0800.</p><p><br></p><p>Responsibilities</p><ul><li>Greet and assist visitors in a professional and welcoming manner</li><li>Answer and route incoming phone calls using a multi-line phone system</li><li>Manage conference room scheduling and office calendars</li><li>Handle incoming and outgoing mail and deliveries</li><li>Maintain visitor logs and office records</li><li>Support administrative projects and office operations</li><li>Keep reception and common areas organized and presentable</li></ul>
<p><strong>Customer Service Lead</strong></p><p><em>Coxsackie, NY | Contract Opportunity</em></p><p><br></p><p>Are you a customer service professional who loves creating order, improving processes, and leading by example? We're partnering with a growing manufacturing organization in <strong>Coxsackie, NY </strong>seeking a <strong>Customer Service Lead </strong>who can elevate the customer experience while helping shape the future of the department.</p><p><br></p><p>This is more than a traditional customer service role. You'll serve as a key resource for customers, collaborate across multiple departments, streamline processes, develop standard operating procedures, and help build a customer service function that is efficient, responsive, and best-in-class. If you're someone who thrives in a fast-paced environment, enjoys solving problems, and is excited by the opportunity to make a lasting impact, we'd love to hear from you.</p><p><br></p><p><strong>What You'll Be Doing</strong></p><p><strong>Lead Process Improvement & Team Development</strong></p><ul><li>Develop and maintain Standard Operating Procedures (SOPs) to create consistency, efficiency, and scalability.</li><li>Evaluate and modernize current customer service processes, workflows, and strategies.</li><li>Identify opportunities for continuous improvement and implement solutions that enhance service quality and operational performance.</li><li>Help establish best practices and support the ongoing growth of the customer service function.</li></ul><p><strong>Deliver an Exceptional Customer Experience</strong></p><ul><li>Become a trusted product resource and assist customers with product applications, order quantities, and related inquiries.</li><li>Respond promptly and professionally to customer requests while ensuring a high level of service and satisfaction.</li><li>Manage customer orders from entry through fulfillment, verifying pricing, shipping instructions, warehouse selection, and delivery requirements.</li><li>Prepare quotations, samples, and other customer requests accurately and efficiently.</li></ul><p><strong>Drive Operational Excellence</strong></p><ul><li>Partner closely with sales, operations, production, shipping, and warehouse teams to ensure customer expectations are met.</li><li>Monitor daily customer service and shipping activity, proactively identifying and resolving issues.</li><li>Track customer concerns, order discrepancies, and service trends while maintaining detailed documentation.</li><li>Ensure accuracy, accountability, and responsiveness across all customer-facing processes.</li></ul>
We are looking for an Office Services Associate (Repro) to support daily back-office operations for a client site. This is a Contract position focused on document production, mail handling, and related office services in a fast-paced, detail-focused environment. The ideal candidate brings strong customer service, sound judgment, and the ability to manage time-sensitive requests with accuracy and discretion.<br><br>Responsibilities:<br>• Maintain accurate service records and confirm all required job details are complete before starting assignments.<br>• Handle day-to-day reprographics, document intake, scanning, copying, and mailroom activities in line with established service standards.<br>• Sequence and prioritize incoming work to ensure deadlines are met for receipt, production, and delivery.<br>• Communicate proactively with clients and leadership regarding turnaround times, workload changes, or issues affecting completion.<br>• Resolve routine copier, scanner, and mail equipment issues and escalate more complex problems when necessary.<br>• Check completed work for quality, accuracy, and presentation, including reviewing output produced by team members when needed.<br>• Replenish paper, toner, and other production materials while using supplies carefully and efficiently.<br>• Follow client-site and company policies, including confidentiality, safety, and workplace expectations.
<p><strong>Be the person who keeps everything moving.</strong></p><p><br></p><p>If you're the type of person who thrives on organization, loves bringing order to chaos, and takes pride in being the go-to resource for a busy team, this could be the opportunity for you.</p><p>We're looking for an Administrative Coordinator who enjoys wearing multiple hats, solving problems, and making a meaningful impact behind the scenes. In this role, you'll play a key part in supporting daily operations, managing important documents and data, coordinating projects, and helping ensure everything runs smoothly.</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Maintain and organize files, records, and critical business documentation</li><li>Track data, update spreadsheets, and generate reports</li><li>Assist with project coordination and follow up on key deliverables</li><li>Serve as a point of contact for employees, vendors, and customers</li></ul><p><br></p><p><br></p>
<p>A San Francisco–based law firm is seeking a professional and client-focused Legal Receptionist to serve as the first point of contact for attorneys, clients, and visitors. This is a contract-to-hire opportunity for someone who excels in a fast-paced, detail-oriented legal environment and takes pride in providing exceptional front-desk and administrative support. The Legal Receptionist will manage daily reception operations, maintain a welcoming office atmosphere, and support attorneys and legal staff with light administrative tasks to ensure smooth day-to-day operations.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and assist clients, visitors, and vendors in a professional and courteous manner</li><li>Answer and route incoming phone calls, take accurate messages, and manage voicemail systems</li><li>Maintain lobby, conference rooms, and reception areas to ensure a polished and organized office environment</li><li>Coordinate conference room scheduling and assist with meeting setup as needed</li><li>Receive, sort, and distribute mail and courier deliveries</li><li>Assist with basic administrative tasks such as data entry, filing, scanning, and document preparation</li><li>Support attorneys, paralegals, and legal assistants with ad hoc administrative requests</li><li>Monitor office supplies and coordinate restocking as needed</li><li>Ensure compliance with firm confidentiality and professionalism standards</li></ul>
<p>Robert Half has partnered with a thriving manufacturer on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, applying daily payments, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>How you will make an impact</p><p>· Review and assess customer credit applications, financial statements, and payment history to establish appropriate credit limits </p><p>· Monitor accounts receivable aging and proactively follow up on past-due balances </p><p>· Perform collections activities via phone, email, and written correspondence </p><p>· Investigate and resolve billing discrepancies, short payments, and disputes </p><p>· Maintain accurate and up-to-date customer credit files and account records </p><p>· Collaborate with sales, customer service, and accounting teams to address account issues </p><p>· Recommend accounts for credit holds or escalation based on risk assessment </p><p>· Prepare and analyze reports related to credit exposure, delinquency trends, and collections performance </p><p>· Support month-end close activities, including reconciliation of A/R accounts </p><p>· Ensure compliance with company policies and applicable regulations</p>
<p>We are looking for an organized and bilingual Front Desk Coordinator to support daily office operations in Inglewood, California 90301. This Temp to Hire position is ideal for someone who can manage incoming calls, assist customers and employees, coordinate communications with field technicians, and handle a variety of administrative responsibilities. The role requires strong communication skills in both English and Spanish, attention to detail, and the ability to balance multiple priorities in a fast-paced office environment. The ideal candidate will be comfortable communicating in Spanish.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Answer and manage incoming phone calls, messages, and customer inquiries, ensuring requests are directed to the appropriate team members.</p><p>• Handle general administrative and clerical duties, including completing paperwork, data entry, and maintaining accurate records.</p><p>• Contact customers and stores regarding service needs, scheduling, and general inquiries.</p><p>• Provide administrative support to field technicians by assisting with scheduling, coordination, and daily communications.</p><p>• Communicate with clients regarding technician delays, schedule changes, or the need to reschedule appointments.</p><p>• Assist with daily office operations and help ensure administrative activities run smoothly.</p><p>• Coordinate communications with employees and assist with general office and customer service needs.</p><p>• Maintain organized files and ensure all paperwork and documentation are completed accurately and in a timely manner.</p>
<p>Robert Half is seeking an experienced <strong>Hospital Collections Representative</strong> for a long-term contract opportunity supporting a high-profile healthcare client. This <strong>Hospital Collections Representative</strong> role offers the opportunity to work with a large hospital revenue cycle team focused on reducing AR, resolving claim issues, and driving cash collections. The ideal <strong>Hospital Collections Representative</strong> will have prior hospital collections experience, strong knowledge of payer reimbursement guidelines, and the ability to navigate denials, underpayments, and complex accounts. High-performing consultants may have the opportunity for long-term engagement and potential conversion based on business needs and performance.</p><ul><li>Work and prioritize aging AR accounts.</li><li>Follow up on outstanding hospital claims.</li><li>Research denials, underpayments, and payment delays.</li><li>Contact payers to resolve reimbursement issues.</li><li>Submit appeals and corrected claims.</li><li>Review EOBs and remittance advice.</li><li>Document account activity and follow-up efforts.</li><li>Meet productivity, quality, AR, and cash goals.</li><li>Support collection and revenue cycle initiatives.</li></ul>
<p>Robert Half is seeking an experienced <strong>Hospital Collections Representative</strong> for a long-term contract opportunity supporting a high-profile healthcare client. This <strong>Hospital Collections Representative</strong> role offers the opportunity to work with a large hospital revenue cycle team focused on reducing AR, resolving claim issues, and driving cash collections. The ideal <strong>Hospital Collections Representative</strong> will have prior hospital collections experience, strong knowledge of payer reimbursement guidelines, and the ability to navigate denials, underpayments, and complex accounts. High-performing consultants may have the opportunity for long-term engagement and potential conversion based on business needs and performance.</p><ul><li>Work and prioritize aging AR accounts.</li><li>Follow up on outstanding hospital claims.</li><li>Research denials, underpayments, and payment delays.</li><li>Contact payers to resolve reimbursement issues.</li><li>Submit appeals and corrected claims.</li><li>Review EOBs and remittance advice.</li><li>Document account activity and follow-up efforts.</li><li>Meet productivity, quality, AR, and cash goals.</li><li>Support collection and revenue cycle initiatives.</li></ul>
<p>Our client, a highly visible non-profit organization with national operations and a meaningful and enduring mission, is searching for their new CFO. Reporting to their President, the CFO will be a key member of the Executive Team. The CFO will lead and manage financial strategy as well as all day-to-day finance and accounting operations. This critical CFO position will also work with the executive team to execute the organization’s strategic planning processes and lead the evolution of finance and accounting and related systems to support organizational growth and mitigate risk. The core duties for this fulfilling and challenging CFO role will include:</p><p> </p><p>• Partner closely with the President and executive team regarding financial strategy</p><p>• Responsibility for the day-to-day finance and accounting functions as well as leadership of their large finance and accounting team</p><p>• Collaborate with executive officers and senior staff to plan the overall financial strategy of the organization.</p><p>• Responsible for the financial planning for all finances and assets, including developing investment strategies, budgeting, risk management, and financial analysis.</p><p>• Managing cash forecasting and management as well as oversee the annual budgeting process and annual audit</p><p>• Leading the strategic financial planning and analysis effort as well as provide analysis and guidance to the executive team</p><p>• Working closely with the executive team on tracking organizational performance against strategic goals</p><p>• Oversee the organization's financial regulatory compliance with agencies such as the Department of Labor and the Internal Revenue Service</p><p>• Managing the preparation and presentation of financial reports, projections and analyses to the executive team, Board and other pertinent audiences</p><p>• Leading the financial evaluation and due diligence of potential growth opportunities in consultation with the executive team and the Board</p><p>• Managing the relationships with financial institutions, investment advisors and other outside consultants</p><p>• Serving as liaison for financial issues to the executive team and participating in regular Board and committee meetings</p><p>• Overseeing compliance in all aspects of the organization – including contract review, reporting requirements, business licenses and audits</p><p>• Providing financial oversight and perspective on contracts which the organization may enter</p><p><br></p><p>Your base pay will depend on your skills, experience and training, knowledge, licensure and certifications, and other business and organizational needs. </p><p>Our client offers medical benefits as part of their overall compensation package in addition to other robust benefits.</p><p> </p><p>Please respond in confidence to Raj Khanna, Senior Vice President at Robert Half for immediate consideration for this fast-moving opportunity or one of our other leadership</p><p>openings in the Washington, DC Metro area.</p><p> </p>
<p>We are seeking a highly organized Receptionist<strong> </strong>to serve as the first point of contact for visitors, clients, and internal teams. This individual will manage front desk operations while providing administrative support to leadership and department staff. The ideal candidate thrives in a fast-paced environment, demonstrates excellent judgment, and brings strong communication, multitasking, and customer service skills.</p><p><br></p><ul><li>Greet and assist visitors, clients, and vendors in a detail-oriented and welcoming manner</li><li>Answer and route incoming calls with accuracy and discretion</li><li>Manage front desk operations, including mail distribution, office supplies, and meeting room coordination</li><li>Provide administrative support such as calendar management, scheduling meetings, preparing correspondence, and maintaining files</li><li>Coordinate travel arrangements, expense reports, and internal event logistics as needed</li><li>Support executives and team members with presentations, reports, and other administrative projects</li><li>Maintain office organization and help ensure smooth day-to-day operations</li><li>Handle confidential information with professionalism and discretion</li><li>Assist with onboarding paperwork, document preparation, and other clerical tasks</li><li>Serve as a liaison between departments and help facilitate efficient communication across the office</li></ul>
<p>We are seeking a professional and customer-focused <strong>Bilingual Spanish Call Center Agent</strong> to support inbound and outbound communications with English- and Spanish-speaking customers. The ideal candidate will have strong communication skills, a helpful attitude and the ability to resolve questions efficiently while delivering excellent service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound calls in both English and Spanish</li><li>Assist customers with questions related to products, services, accounts, appointments or orders</li><li>Provide accurate information and resolve routine issues in a timely and professional manner</li><li>Document customer interactions, concerns and resolutions in the system</li><li>Escalate complex issues to the appropriate department or supervisor</li><li>Meet call quality, productivity and attendance expectations</li><li>Maintain a positive and professional tone with all customers</li><li>Support additional customer service or administrative tasks as assigned</li></ul><p><br></p>
<p>We are looking for a Business Development Officer to expand maintenance service business across the Fife, Washington market. This role is ideal for a relationship-driven sales specialist who understands mechanical and plumbing service environments and can quickly build credibility with commercial clients. The position is primarily remote, with regular local travel to client locations and occasional visits to the office, and offers strong quarterly commission potential for consistent performance.</p><p><br></p><p>Responsibilities:</p><p>• Create and carry out a territory growth strategy focused on securing recurring maintenance agreement business.</p><p>• Generate new leads through outreach efforts, referrals, networking, and ongoing market analysis to uncover strong opportunities.</p><p>• Maintain accurate records of prospect interactions, next steps, pipeline activity, and revenue projections.</p><p>• Build a healthy book of business by developing and advancing a sales pipeline valued at or above established targets.</p><p>• Connect with key stakeholders such as facility leaders, property managers, engineers, business owners, and operations teams to understand service needs.</p><p>• Arrange and lead introductory discussions and on-site facility reviews to identify maintenance opportunities.</p><p>• Develop and deliver tailored service agreement proposals for mechanical and plumbing maintenance programs.</p><p>• Advise customers on maintenance solutions that strengthen equipment performance, minimize operational interruptions, and support cost control.</p><p>• Negotiate contract terms in a way that supports customer value while protecting pricing standards and profitability goals.</p><p><br></p><p>The salary range for this position is $90k to $130k. Benefits available with this position include medical, dental and vision; life and disability insurances; participation in the company’s 401(k) plan with a match and 15 days of paid vacation, 5 days of paid sick leave and 9 paid holidays per calendar year.</p>
<p>Seeking a professional and service-oriented <strong>Back-Up Receptionist / Facilities Coordinator</strong> to help ensure a seamless office experience for clients, employees, and visitors. This role serves as a key point of contact when the Receptionist or Facilities Coordinator are unavailable and plays an important role in maintaining a welcoming, organized, and professional office environment.</p><p>The ideal candidate enjoys interacting with people, takes pride in creating a positive first impression, and can confidently handle administrative and facilities-related responsibilities in a fast-paced corporate setting.</p>
We are looking for a Customer Care Associate to support customers with responsive, thoughtful service in a high-volume environment in Derry, New Hampshire. This position is ideal for someone who enjoys solving a wide range of questions, managing administrative tasks accurately, and creating positive interactions at every stage of the customer experience. The role offers the opportunity to build strong product and process knowledge while contributing to efficient day-to-day support operations.<br><br>Responsibilities:<br>• Respond to customer questions and service requests with professionalism, urgency, and attention to detail.<br>• Create positive experiences by resolving issues clearly and following through on each interaction from start to finish.<br>• Build a strong understanding of customer workflows and service expectations to provide accurate support.<br>• Monitor shipment activity across multiple carriers and communicate status updates as needed.<br>• Maintain organized records and complete administrative tasks that support customer care operations.<br>• Apply sound judgment and problem-solving skills to handle a variety of inquiries in a fast-moving setting.<br>• Continuously expand knowledge and use new information to improve future customer interactions.
<p>We are seeking a <strong>Collections Specialist</strong> with strong collections experience for a client in Rosemont, IL. Ideal candidates will have a background in collections, accounts receivable, cash applications, customer account reconciliation, and following up on outstanding balances. Experience generating reports, analyzing aging, and working extensively in Excel is highly preferred.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage a portfolio of customer accounts and follow up on past-due invoices</li><li>Contact customers via phone and email to secure payment and resolve outstanding balances</li><li>Review and maintain aging reports, prioritizing collection activities accordingly</li><li>Research and resolve billing discrepancies, short payments, and unapplied cash</li><li>Reconcile customer accounts and document collection efforts</li><li>Partner with internal teams including AR, Customer Service, and Sales to resolve payment issues</li><li>Generate and analyze collection and aging reports in Excel</li><li>Assist with cash applications and other Accounts Receivable-related activities as needed</li><li>Maintain accurate notes and records within the ERP/accounting system</li></ul><p><br></p>
<p>Robert Half's client is seeking an Inside Sales Representative for a hybrid position in Concord, CA. Are you someone who enjoys helping people, building relationships, and guiding customers toward the right solution? In this role, you'll connect with prospective customers and their families, understand their unique needs, and help them make informed decisions with confidence. If you're energized by meaningful conversations, sales goals, and helping others navigate important choices, we'd love to hear from you! This is a hybrid work arrangement after training is complete.</p><p><br></p><p>What you'll do as an Inside Sales Representative:</p><ul><li>Connect with inbound and marketing-generated leads to understand customer needs and recommend appropriate products and services.</li><li>Build trust with customers, caregivers, and family members through empathetic, consultative conversations.</li><li>Guide sales opportunities through the decision-making process and help customers take the next step when the timing is right.</li><li>Maintain detailed and accurate records of customer interactions, lead activity, and sales progress within company systems.</li><li>Conduct timely follow-up with prospective customers to nurture relationships and improve conversion outcomes.</li><li>Meet daily activity metrics, sales goals, and revenue objectives in a fast-paced environment.</li><li>Partner with team members and leadership to identify customer trends, common objections, and opportunities for improvement.</li></ul><p>What We're Looking For</p><ul><li>Previous experience in sales, customer service, call center, inside sales, admissions, or a customer-facing role.</li><li>Strong communication skills with the ability to build rapport quickly and effectively.</li><li>A consultative sales approach focused on understanding customer needs and creating positive experiences.</li><li>Comfort working in a goal-driven environment with performance metrics and sales targets.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to multitask, prioritize, and manage a high volume of customer interactions.</li><li>Proficiency with CRM systems, sales software, and Microsoft Office applications.</li><li>Reliable attendance and flexibility to work various shifts between <strong>6:00 AM and 5:00 PM</strong>.</li><li>High school diploma or equivalent required; additional education is a plus.</li></ul><p>Why Join Us?</p><ul><li>Competitive compensation with performance incentives.</li><li>Comprehensive training and ongoing support.</li><li>Collaborative team environment with opportunities for growth.</li><li>Meaningful work helping customers make important decisions.</li><li>Stable schedule options within daytime operating hours.</li></ul><p>If you're interested in this Inside Sales Representative role, please apply today.</p>
<p>Seeking a detail-oriented Sales Support professional to assist with order processing, sales documentation, and general administrative support. This role will work closely with internal sales and accounting teams to ensure accurate order entry, maintain organized records, and support day-to-day sales operations.</p><p><br></p><p>Primary Job Responsibilities</p><ul><li>Process, review, and enter customer orders, ensuring accuracy and completeness.</li><li>Maintain and update order information as changes arise.</li><li>Review order documentation, identify discrepancies, and coordinate necessary corrections.</li><li>Assist with sales quoting and related documentation.</li><li>Maintain organized customer, contact, and sales records to support business development activities.</li><li>Provide administrative support to internal sales and accounting teams as needed.</li></ul>
We are looking for an Office Services Associate (Repro) to support daily document production and office service operations for a client site. This is a Contract position suited for someone who enjoys working in a fast-paced, detail-focused setting while delivering accurate copy, scanning, and mailroom support. The role also partners with internal team members and client contacts to keep requests organized, completed on time, and handled with a high level of service.<br><br>Responsibilities:<br>• Manage incoming office service requests by reviewing instructions, confirming job details, and recording work through required tracking methods before production begins.<br>• Produce and finish copy, print, scan, and intake assignments in alignment with site procedures, quality expectations, and agreed turnaround times.<br>• Coordinate the sequence of active projects so urgent and deadline-driven work is completed efficiently and delivered as scheduled.<br>• Communicate promptly with supervisors or client contacts when priorities shift, requirements are unclear, or timing issues may affect completion.<br>• Resolve routine copier, scanner, and related equipment issues, and escalate more complex problems when additional support is needed.<br>• Replenish paper, toner, and other production materials while maintaining equipment readiness and an organized work area.<br>• Review completed output for accuracy and presentation, and contribute to quality checks on team deliverables when needed.<br>• Support additional back-office functions such as mail handling, hospitality, reception, or audio/visual assistance based on business demands at the site.<br>• Follow client location standards and company policies while using supplies responsibly and maintaining confidentiality for sensitive documents.
<p>We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. This role delivers responsive customer service while resolving inquiries and documenting interactions accurately.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone, email, and chat</p><p>• Resolve issues and document outcomes in CRM systems</p><p>• Escalate complex issues to internal teams</p><p>• Identify service trends and improvement opportunities</p><p><br></p>
<p>Robert Half is partnering with a rapidly growing national mortgage and financial services company in Tempe they are currently looking for Mortgage Collections Representative – Loss Mitigation. This is an excellent opportunity for candidates looking to build a long-term career in financial services. Our client offers paid training, consistent permanent hours, and clear opportunities for career growth. The position is based in a modern, high-volume call center environment and is 100% on-site. </p><p><br></p><p> Position Overview As a Loss Mitigation Collections Representative, you will handle incoming and outgoing calls with mortgage customers who are more than 60 days past due on their payments. In this role, you will communicate professionally and empathetically with customers to gather detailed financial information, accurately document account details, and identify potential financial solutions based on each customer's individual circumstances and eligibility. </p><p><br></p><p> Key Responsibilities Handle a combination of inbound and outbound calls regarding delinquent mortgage accounts and outstanding payments. Assist customers with questions, account concerns, and available payment or loss mitigation solutions. Gather and accurately enter detailed customer financial information into internal systems. Provide clear, detail oriented, and empathetic customer service. Maintain accurate documentation of all customer interactions. Follow established compliance, quality assurance, and customer care standards. Participate in ongoing training, coaching, and performance development. </p><p><br></p><p>Schedule | 40 Hours Per Week Monday–Friday schedules vary seasonally: Fall/Winter: 10:00 AM – 7:00 PM Spring/Summer: 9:00 AM – 6:00 PM Mandatory Monthly Saturday Rotation: One Saturday per month, working a half-day shift. Hours typically fall within one of the following schedules, depending on the time of year: 7:00 AM – 11:00 AM 8:00 AM – 12:00 PM Candidates must be comfortable working the required monthly Saturday rotation.</p>
<p><strong>Job Responsibilities:</strong></p><p>· Help customers with all financial servicing needs through both inbound and outbound contact. </p><p>· Contact customers to help them to fulfill their financial obligations by arranging for repayment or settlement of account balances offering other borrower’s assistance options. </p><p>· Collection efforts on all denied short paid or unpaid hospital claims</p><p>· Knowledge of laws and regulations as it relates to collection efforts</p><p>· Knowledge of contracts terminology and rates</p>
<p>Robert Half is seeking a Receptionist to support daily office operations in Honolulu. This role requires strong phone skills, a professional demeanor, and the ability to provide outstanding service to both internal and external customers. Due to onsite requirements, preference will be given to Hawaii residents. Interested applicants are encouraged to apply by calling us at 808-531-0800.</p><p><br></p><p>Responsibilities</p><ul><li>Answer, screen, and transfer incoming phone calls</li><li>Welcome visitors and maintain a positive first impression of the office</li><li>Schedule appointments and manage calendars</li><li>Perform data entry, filing, and general administrative duties</li><li>Process incoming mail and deliveries</li><li>Maintain office supplies and assist with office organization</li><li>Support staff with clerical and administrative projects</li></ul><p><br></p>