<p>We are looking for a dependable Help Desk/Desktop Support Analyst to deliver timely technical support for employees in Irving, Texas. This 3-month contract position is ideal for someone who enjoys solving end-user technology issues, setting up devices, and keeping day-to-day operations running smoothly. The role focuses on hands-on support across hardware, software, and user access needs while providing a strong customer service experience.</p><p><br></p><p><strong>POSITION: Help Desk/Desktop Support</strong></p><p><strong>LOCATION: Irving, TX (Hybrid)</strong></p><p><strong>DURATION: 3 Month Contract (Potential to convert)</strong></p><p><strong>RATE: $25-$29/HR</strong></p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Provide first-line technical assistance for laptops, desktop computers, mobile devices, printers, monitors, docking stations, and related equipment.</p><p>• Investigate and resolve common software and operating system issues, with primary support for Windows environments and some mobile platforms.</p><p>• Handle user account tasks such as onboarding, updates, deactivations, mailbox access changes, and basic security group administration.</p><p>• Prepare and deploy workstations by imaging, configuring, and setting up equipment according to established standards.</p><p>• Record support activity thoroughly in the ticketing platform and ensure service requests are tracked to completion.</p><p>• Maintain accurate asset information and contribute to organized inventory records for end-user technology.</p><p><br></p>
We are looking for a Help Desk Analyst to support end users in Syracuse, New York through responsive technical assistance and dependable issue resolution. This Long-term Contract position is ideal for someone with at least 1 year of experience assisting users with Windows environments, account access, and everyday desktop support needs. The role focuses on delivering timely service, documenting incidents accurately, and helping maintain a smooth and productive user experience.<br><br>Responsibilities:<br>• Provide first-line technical support for hardware, software, and access-related issues submitted by end users.<br>• Investigate and resolve desktop problems involving Microsoft Windows 10 and Windows 11 systems.<br>• Manage service desk requests by logging, updating, and closing tickets with clear and thorough documentation.<br>• Support user account maintenance tasks, including password resets and directory-related assistance within Active Directory.<br>• Troubleshoot common workstation issues by identifying root causes and applying practical fixes or escalation when needed.<br>• Communicate with users in a clear and attentive manner to gather issue details, explain solutions, and set expectations on resolution timelines.<br>• Escalate more complex incidents to the appropriate support teams while ensuring continuity and follow-up.<br>• Contribute to a reliable support operation by tracking recurring issues and sharing observations that may improve service performance.
We are looking for an entry-level Help Desk/Desktop Support Analyst to join an onsite team for a contract assignment in the apparel manufacturing industry. This role offers a strong opportunity to build practical IT experience by supporting device rollouts, assisting end users, and learning established support processes in a hands-on environment. The selected candidate will contribute to daily desktop support activities, maintain accurate records, and deliver dependable service throughout the assignment.<br><br>Responsibilities:<br>• Support onsite setup and distribution of computers, mobile devices, and related equipment for employees<br>• Provide first-level technical assistance by diagnosing common hardware, software, and access issues<br>• Prepare and configure workstations, peripherals, and standard applications according to documented procedures<br>• Follow written workflows and operational checklists to complete deployment and support tasks accurately<br>• Record completed work, user issues, and status updates within tracking tools or service desk systems<br>• Assist with device assignment coordination to help ensure equipment is delivered to the appropriate users<br>• Troubleshoot basic desktop and network connectivity problems and escalate more complex matters when needed<br>• Maintain a courteous, detail-focused approach while assisting users and responding to support requests
We are looking for a Tier I Help Desk specialist to deliver frontline technical support for employees in both office and manufacturing settings. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving everyday technology issues, assisting users with a wide range of devices and applications, and keeping support operations organized. The person in this role will handle incoming service requests, prepare equipment for new employees, and contribute to the reliability of core workplace systems.<br><br>Responsibilities:<br>• Respond to day-to-day support requests for desktops, laptops, mobile devices, printers, and standard business software used across the organization.<br>• Diagnose and resolve user issues involving Windows 11 and Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.<br>• Monitor, update, and close service tickets in a help desk platform such as NinjaOne or a comparable system while maintaining clear support documentation.<br>• Prepare and deploy workstations, user profiles, and related equipment for new employees to ensure a smooth onboarding experience.<br>• Administer user access through Active Directory and Microsoft 365 by creating accounts, adjusting permissions, and supporting access needs.<br>• Investigate and correct basic connectivity problems involving Wi-Fi, printers, and other general network-related issues.<br>• Provide support for iOS and Android devices, including setup, troubleshooting, and user guidance.<br>• Assist employees with business and manufacturing applications, including tools such as Epicor Kinetic and FactoryLogix when needed.<br>• Help maintain endpoint protection, track IT assets, support software installations and hardware refresh efforts, and contribute to broader IT initiatives.
<p><strong>Technical Project Coordinator/Admin</strong></p><p><strong>Onsite in West Chester, OH</strong></p><p><strong>Contract through 12/31/26 with potential extensions</strong></p><p><br></p><p>Support the coordination and execution of business service installations, upgrades, remediation efforts, and services engagements. This role serves as the central point of communication between field technicians, operations teams, vendors, project stakeholders, and customers to ensure successful day-of-service delivery. The position requires strong organizational skills, real-time issue resolution, and the ability to manage multiple installation activities simultaneously in a fast-paced operational environment. Standard hours are 9:30 AM to 6:00 PM EST.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Coordinate day-of-service activities for installation, upgrade, remediation, and services engagements.</li><li>Conduct pre-dispatch readiness reviews with field technicians to confirm schedules, scope, access requirements, materials, and technical preparedness.</li><li>Provide real-time operational support to field technicians throughout service events.</li><li>Monitor installation progress and track milestone completion against established implementation timelines.</li><li>Maintain accurate project status updates and provide hourly progress reporting within designated project tracking systems.</li><li>Serve as the primary point of contact for communications between field personnel, project teams, management, vendors, and customers.</li><li>Ensure required documentation, test results, photographs, and project records are completed, approved, and uploaded within established timelines.</li><li>Validate completion of deliverables and confirm work orders are properly closed before technician release.</li><li>Escalate risks, delays, and operational issues as needed to support successful project execution.</li></ul>
We are looking for a Help Desk specialist to provide day-to-day technical support in a Windows-based environment for a small user group in Illinois. This contract-to-permanent opportunity is ideal for someone who enjoys hands-on desktop support, laptop setup, and resolving everyday IT issues with a responsive, customer-focused approach. The role supports approximately 12 end users and requires someone who can keep systems running smoothly while delivering dependable assistance across common hardware and software needs.<br><br>Responsibilities:<br>• Provide front-line technical assistance for end users by diagnosing and resolving routine hardware, software, and system issues in a Windows environment.<br>• Prepare, configure, and deploy laptops so employees have properly functioning equipment for daily use.<br>• Manage and respond to service desk requests, ensuring support tickets are tracked, updated, and completed in a timely manner.<br>• Support Microsoft Windows 10 systems by addressing performance concerns, user access issues, and general desktop problems.<br>• Assist with basic Active Directory tasks such as user account support, password resets, and access-related troubleshooting.<br>• Deliver well-rounded desktop support for a small group of approximately 12 users, offering both remote and hands-on assistance as needed.<br>• Troubleshoot common technical problems methodically and escalate more complex issues when necessary.<br>• Maintain a reliable support experience by communicating clearly with users and documenting issue resolution steps.
We are looking for a Help Desk Analyst to support end users with day-to-day technical issues in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving problems, delivering responsive customer support, and maintaining reliable desktop performance across a Microsoft Windows environment. The person in this role will handle incoming service requests, troubleshoot system and access issues, and help ensure users can work efficiently with minimal disruption.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and Windows-related issues reported by end users.<br>• Manage and resolve service desk tickets in a timely manner, documenting steps taken and outcomes clearly.<br>• Troubleshoot desktop and account-access problems, identifying root causes and escalating more complex issues when needed.<br>• Support user administration tasks within Active Directory, including account updates and access-related assistance.<br>• Assist team members with Windows 10 functionality, system settings, and common workstation problems.<br>• Communicate with users throughout the support process to set expectations and confirm issue resolution.<br>• Maintain accurate records of incidents, requests, and recurring technical concerns to support service improvement.
We are looking for a dependable Help Desk/Desktop Support Analyst to join a manufacturing organization in Saint Louis, Missouri. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues, supporting end users, and delivering a high level of customer service in a hands-on environment. The person in this role will assist with day-to-day desktop support, device setup, account access, and user onboarding while helping employees stay productive across common business technologies.<br><br>Responsibilities:<br>• Deliver technical assistance to employees through both desk-side and remote support for a wide range of hardware, software, and access-related issues.<br>• Investigate and resolve incidents involving desktops, laptops, mobile devices, printers, and other workplace technology equipment.<br>• Set up, configure, and maintain Windows and macOS systems along with essential business applications such as Microsoft 365.<br>• Support users with connectivity challenges, including wireless access and basic network-related troubleshooting.<br>• Prepare and deploy new computers by imaging devices, installing required software, and confirming proper system configuration.<br>• Administer user accounts and access permissions in directory services and other internal platforms as needed.<br>• Record support requests, troubleshooting steps, and final resolutions accurately within the service desk ticketing system.<br>• Keep the technical support area organized and monitor equipment inventory to help ensure devices and accessories are properly tracked.<br>• Guide employees on everyday technology best practices, including safe computing habits and general security awareness.<br>• Assist with new employee technology setup and orientation, including workstation readiness and initial IT support needs.
<p>A growing SaaS software company is seeking a senior-level Technical Content Developer to create self-directed eLearning and implementation-focused training for partner deployment teams. This individual will develop practical, scenario-based content that enables consultants, solution architects, and deployment engineers to successfully implement enterprise software solutions in customer environments.</p><p><br></p><p><strong>POSITION TITLE: Principal Technical Content Developer (Contract)</strong></p><p><strong>LOCATION: Remote</strong></p><p><strong>DURATION: 12-Month Contract</strong></p><p><strong>RATE</strong>: <strong>$60 - $70/HOUR</strong></p><p><br></p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Develop technical eLearning courses, learning paths, and training materials for software deployment and implementation teams.</li><li>Convert complex configuration processes, integration workflows, troubleshooting procedures, and deployment activities into easy-to-follow training content.</li><li>Create scenario-based learning experiences, hands-on exercises, and real-world implementation simulations.</li><li>Partner with technical subject matter experts to gather requirements and ensure training content aligns with product capabilities and deployment best practices.</li><li>Maintain and update existing course content in support of product releases and ongoing enhancement initiatives.</li><li>Design microlearning content and task-based training that addresses common implementation challenges and learner needs.</li><li>Utilize AI tools and existing feedback data to accelerate content creation, outline development, and scenario generation.</li><li>Support LMS course publishing, testing, and launch activities while ensuring adherence to accessibility and content standards.</li></ul><p><br></p>
We are looking for a Tech Recruiter to lead hiring efforts for technical talent in Oakland Park, Florida. This role is ideal for someone who can engage effectively with engineering candidates and collaborate closely with hiring managers to attract strong talent across a range of technology disciplines. You will help shape recruiting plans, maintain a positive candidate journey, and support thoughtful hiring decisions in a fast-moving environment.<br><br>Responsibilities:<br>• Lead end-to-end recruitment activities, including talent sourcing, outreach, screening, interview coordination, and offer support for technical positions.<br>• Work closely with hiring managers to clarify role expectations, define candidate profiles, and build targeted hiring approaches for open positions.<br>• Identify and attract professionals across software engineering, development, architecture, DevOps, cloud, and related technical specialties.<br>• Draft engaging job advertisements and expand visibility for openings through job boards, industry communities, and digital channels.<br>• Proactively connect with passive talent using LinkedIn, networking platforms, referral channels, and recruiting tools.<br>• Conduct initial candidate conversations to assess technical background, qualifications, and overall alignment with role requirements.<br>• Organize interview logistics and guide candidates through each stage to ensure a smooth and positive experience.<br>• Maintain ongoing relationships with prospective candidates to support both immediate openings and future workforce needs.<br>• Monitor recruiting pipelines, activity levels, and hiring data to measure progress and improve search effectiveness.<br>• Represent candidate interests while providing hiring teams with clear, balanced insights to support sound selection decisions.
<p>We are looking for an IT Field Technician to support device rollout across multiple locations in the Greater Philadelphia Region. This role focuses on preparing, configuring, and distributing a range of hardware while helping maintain a smooth deployment experience across the organization. The ideal candidate is comfortable working with multiple operating environments, providing clear progress updates, and resolving technical issues tied to network devices and PCs. </p><p>Responsibilities:</p><p>• Configure, stage, and deploy security systems, network devices and laptops</p><p>• Perform device imaging, software installation, and account setup to ensure equipment is ready for immediate business use.</p><p>• Coordinate with internal teams to manage user provisioning and access through Active Directory.</p><p>• Install and validate required business and medical software on assigned devices, confirming proper functionality before release.</p><p>• Track deployment progress and communicate timely status updates to stakeholders, team members, and project leads.</p><p>• Use established deployment tools to streamline setup, configuration, and asset readiness processes.</p><p>• Document deployment activities, issue resolutions, and inventory details to maintain accurate project records.</p>
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for a Non-Profit organization in Greenwood, South Carolina. This Contract position will focus on desktop setup, workstation connectivity, and day-to-day user support in a fast-paced environment. The ideal candidate is comfortable with physical workstation installations, troubleshooting Windows-based systems, and responding to service requests with professionalism and efficiency.<br><br>Responsibilities:<br>• Install and connect desktop equipment, including monitors, cables, and peripheral devices at employee workstations.<br>• Provide on-site technical assistance for Windows 10 systems, resolving common hardware and software issues.<br>• Respond to service desk tickets and document support activities in a clear and timely manner.<br>• Troubleshoot connectivity, device configuration, and user access issues to restore productivity quickly.<br>• Support basic Active Directory tasks such as account assistance, password resets, and access verification.<br>• Organize and maintain workstation setups under desks and at desk level, ensuring equipment is properly connected and functional.<br>• Collaborate with internal staff to address technical needs and escalate more complex issues when necessary.
We are looking for a Help Desk/Desktop Support Analyst to join a construction-focused organization in Appleton, Wisconsin on a contract-to-permanent basis. This position will support end users in a newly established office environment, combining hands-on desktop support with audio-visual assistance and strong customer interaction. The ideal candidate brings a proactive mindset, communicates well with employees at all levels including leadership, and is comfortable assisting a technically sophisticated engineering user base.<br><br>Responsibilities:<br>• Provide day-to-day desktop and service desk support for employees by resolving hardware, software, and operating system issues in a timely manner.<br>• Manage and update support tickets, document troubleshooting steps, and ensure incidents are tracked through to completion.<br>• Set up, install, and maintain workstations, peripherals, and related equipment for new and existing users.<br>• Support conference rooms and on-site audio-visual technology, including diagnosing issues and helping meetings run smoothly.<br>• Assist with basic network-related tasks such as equipment installation, device setup, and physical racking and stacking activities.<br>• Deliver clear technical guidance to end users and offer training that improves user confidence with workplace technology.<br>• Support user account access and directory-related tasks within Active Directory and Windows-based environments.<br>• Provide attentive, high-touch support to a workforce that includes executives and engineering teams using specialized design applications.<br>• Assist with troubleshooting and user support for engineering software such as Revit, Inventor, Vault, and AutoCAD Electrical when needed.
We are looking for a Help Desk Analyst to support daily technical operations for a plastics manufacturing organization in Greenville, South Carolina. This Contract position focuses on delivering responsive first-line assistance, resolving common hardware, software, and connectivity issues, and ensuring employees receive timely support. The ideal candidate brings strong troubleshooting ability, clear communication skills, and a customer-focused approach in a fast-paced environment.<br><br>Responsibilities:<br>• Serve as the first point of contact for incoming support requests by phone or ticketing system, assessing issues and providing prompt technical assistance.<br>• Troubleshoot routine user problems involving Microsoft Windows, password access, printers, network connectivity, point-of-sale devices, and other fixed or mobile equipment.<br>• Guide employees on the effective use of new or revised technologies through clear instruction and practical user support.<br>• Research technical questions by consulting company documentation, vendor resources, and knowledge base articles to identify effective solutions.<br>• Escalate incidents that require advanced diagnosis to the appropriate support tier while ensuring all relevant details are communicated clearly.<br>• Maintain accurate service records by documenting symptoms, actions taken, troubleshooting results, and final outcomes within the ticketing system.<br>• Monitor open cases and follow through to closure while working within established service level expectations.<br>• Contribute to consistent service desk operations by applying help desk procedures and adapting priorities as business needs change.
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance to employees across sites in Winters, California. This Long-term Contract position is ideal for someone who enjoys solving desktop and workstation issues, supporting end users with professionalism, and keeping service requests moving efficiently from intake through resolution. The role offers the opportunity to build experience across hardware, software, device setup, and day-to-day IT operations while working closely with the broader technology team.<br><br>Responsibilities:<br>• Serve as the first point of contact for incoming technical support requests and deliver timely assistance for computer and workstation issues.<br>• Record, track, and update service desk tickets with clear notes, resolution details, and status changes until completion.<br>• Escalate more complex incidents to senior IT staff when appropriate while contributing support on advanced cases to expand technical knowledge.<br>• Install, configure, and maintain desktops, laptops, handheld devices, and Windows-based operating systems for end users.<br>• Transfer user files and settings securely from existing equipment to replacement devices during refreshes and deployments.<br>• Communicate directly with employees to explain solutions, provide updates, and confirm that issues have been resolved satisfactorily.<br>• Support assigned IT initiatives and travel to multiple facilities or plant locations as needed to complete onsite work.<br>• Perform routine equipment and infrastructure upkeep, including inspecting and replacing filters or components associated with designated network or computer hardware.<br>• Troubleshoot hardware and software problems independently, verify completed work for accuracy, and assist with additional technology-related duties as assigned.
We are looking for a Help Desk/Desktop Support Analyst to provide high-quality technical support for employees in Boston, Massachusetts. This Long-term Contract position is ideal for someone who enjoys solving end-user issues, improving workplace technology, and delivering dependable service in both onsite and remote environments. The role will focus on desktop support, ticket ownership, endpoint administration, and continuous improvements that strengthen performance and user productivity.<br><br>Responsibilities:<br>• Resolve hardware, software, and access-related issues for internal users through timely and detail-focused service desk support.<br>• Manage incidents and service requests from initial intake to final resolution, while keeping users informed with clear status updates and expected timelines.<br>• Drive initiatives that enhance the employee technology experience by minimizing interruptions, improving system performance, and identifying opportunities to streamline recurring tasks.<br>• Maintain accurate technical records by documenting troubleshooting steps, solutions provided, and detailed case closure notes for future reference.<br>• Coordinate with specialized internal teams when advanced support is required, while retaining accountability for progress and communication until the issue is fully resolved.<br>• Support and optimize desktop environments, endpoint management platforms, collaboration tools, and business applications through configuration, maintenance, upgrades, and ongoing troubleshooting.<br>• Provide user guidance and informal training to help employees better utilize supported technologies and reduce repeat issues.<br>• Contribute to service management and change control practices by following established standards and participating in process improvement efforts.
We are looking for a Customer Support Account Specialist to support key customer accounts in Rockleigh, New Jersey within the high-tech electronics industry. This Long-term Contract position focuses on delivering responsive account support across the full sales cycle, helping customers and internal teams navigate order activity, service needs, and issue resolution. The ideal candidate is comfortable managing complex account requests, communicating across departments, and ensuring a consistent customer experience from inquiry through fulfillment.<br><br>Responsibilities:<br>• Build and sustain strong working relationships with major customer accounts while serving as a reliable point of contact for sales and support needs.<br>• Manage escalated account concerns and coordinate timely resolutions related to orders, returns, shipment status, and logistics matters.<br>• Provide day-to-day support before and after the sale by partnering with customers and sales teams to keep account activity moving efficiently.<br>• Investigate order delays, rush requests, tracking questions, and shipping updates, and adjust order details when business needs change.<br>• Review and maintain account information in company databases, monitor key data points, and prepare reports for customers and internal stakeholders.<br>• Identify practical solutions to moderately complex service challenges to help maintain smooth account operations and customer satisfaction.<br>• Communicate with cross-functional teams including fulfillment, production, shipping, finance, technical support, and client-facing groups to resolve issues effectively.<br>• Represent the organization at trade shows and industry events as needed to support customer engagement and business objectives.
<p><strong>Overview</strong></p><p>Our tech client in Brookhaven is looking to add a Service Desk Analyst with 2-4 years of experience for a 3-6 months contract-to-hire role. 4 days onsite/week with conversion salary up to $55k. </p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Provide technical support for Windows Desktop Operating Systems, including troubleshooting issues and assisting users.</li><li>Join Windows workstations to the domain and resolve connectivity problems.</li><li>Support the O365 Suite of applications</li><li>Configure and troubleshoot printers, ensuring reliable functionality for end-users.</li><li>Respond to service desk tickets promptly and maintain detailed documentation of solutions.</li><li>Collaborate with team members to improve IT processes and procedures.</li><li>Deliver high-quality customer service to clients and internal users.</li></ul>
<p>We are looking for a Desktop Support Analyst to provide reliable technical assistance and keep end-user systems operating smoothly in San Antonio, Texas. This position is ideal for someone who enjoys solving day-to-day technology issues, supporting employees with practical guidance, and contributing to a stable IT environment. The role will involve hands-on desktop support, clear documentation, and participation in technical initiatives that improve system performance and user experience.</p><p><br></p><p>Responsibilities:</p><p>• Resolve hardware, software, and workstation issues by identifying root causes and restoring functionality in a timely manner.</p><p>• Guide employees on the effective use of business applications, devices, and standard technology tools, including support for onboarding activities.</p><p>• Maintain accurate service records by documenting incidents, resolutions, access updates, and recurring issues in ticketing systems and knowledge resources.</p><p>• Contribute to IT initiatives such as device rollouts, software validation, data recovery efforts, and product migration activities.</p><p>• Prepare, configure, back up, and update computer systems to support business operations and user readiness.</p><p>• Apply established IT policies and procedures when making changes to systems, ensuring compliance with operational and regulatory standards.</p><p>• Support account and access-related tasks within Active Directory and related enterprise environments.</p><p>• Monitor and respond to service desk tickets while communicating progress and next steps clearly to users.</p>
<p>We are seeking is seeking an experienced Facilities Manager to oversee facilities operations across multiple locations. This role is ideal for a highly organized professional who excels at vendor management, process improvement, and cross-functional coordination. The Facilities Manager will partner closely with department leaders and external service providers to ensure facility issues are addressed efficiently while maintaining a proactive approach to preventative maintenance and operational excellence.</p><p>The successful candidate will bring strong program and process management experience, exceptional communication skills, and the ability to manage multiple priorities in a fast-paced environment.</p><ul><li> Manage day-to-day facilities operations for one or more locations.</li><li>Serve as the primary point of contact for facility-related issues, maintenance activities, and vendor coordination.</li><li>Develop, implement, and improve facilities processes, procedures, and tracking systems.</li><li>Coordinate with department leaders to identify facility needs, prioritize projects, and ensure timely resolution of issues.</li><li>Source and obtain vendor proposals, bids, and service quotes.</li><li>Evaluate vendor performance and ensure service-level expectations are met.</li><li>Manage maintenance schedules, repairs, preventative maintenance programs, and facility improvement projects.</li><li>Track project timelines, budgets, approvals, and vendor deliverables.</li><li>Maintain relationships with HVAC, electrical, plumbing, janitorial, landscaping, and other service providers.</li><li>Ensure compliance with company policies, safety standards, and facility regulations.</li><li>Provide regular updates to leadership regarding facility projects, issues, and operational improvements.</li></ul><p><br></p>
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical assistance and keep end-user systems running smoothly for a Long-term Contract position in Grand Rapids, Michigan. This role supports employees by resolving technology issues, improving the user experience, and helping maintain reliable desktop and device operations. The ideal candidate brings strong troubleshooting ability, clear communication skills, and a practical understanding of common business applications and support processes.<br><br>Responsibilities:<br>• Investigate and resolve user issues involving desktops, laptops, tablets, operating systems, software applications, and related peripheral equipment.<br>• Deliver technical guidance to employees on the effective use of hardware and software, including support for onboarding activities and new user setup.<br>• Maintain accurate service records by documenting incidents, resolutions, access requests, and knowledge resources within ticketing and support logs.<br>• Contribute to IT initiatives by assisting with equipment rollouts, software testing, data recovery efforts, and technology migration activities.<br>• Configure, install, update, back up, and maintain workstation environments to support dependable daily operations.<br>• Apply established policies and procedures to system changes and support tasks while helping uphold regulatory and organizational compliance standards.<br>• Manage and respond to service desk tickets in a timely manner, escalating issues when needed to ensure efficient resolution.<br>• Support user account and access-related tasks, including basic administration within tools such as Active Directory.<br>• Assist with Windows-based desktop support needs, including troubleshooting within Microsoft Windows 10 environments.
<p>Business Development Manager (Legal AI/Technology) | 100% Remote</p><p>An innovative, high-growth legal technology company is hiring a Business Development Manager to expand its presence in the Plaintiff Personal Injury space.</p><p><br></p><p>This is an excellent opportunity for a Plaintiff Personal Injury Paralegal, Case Manager, or Attorney who wants to transition into a client-facing, consultative sales role while leveraging their legal industry expertise.</p><p><br></p><p>The company has seen strong success with practitioner-led sales and is looking for someone who can build credibility quickly with attorneys, partners, and legal staff by speaking directly to the workflows, challenges, and demands of the personal injury market.</p><p><br></p><p>Location</p><ul><li>Can be based anywhere with a strong Plaintiff Personal Injury presence including Chicago, California (if in CA, LA preferred), Washington, Oregon, Texas, Florida, Arizona, and similar markets.</li></ul><p><br></p><p>Why consider this opportunity?</p><ul><li>100% remote work environment</li><li>Uncapped earning potential with quarterly commission</li><li>Equity participation opportunity</li><li>Opportunity to work at the intersection of AI, legal technology, and personal injury law</li><li>Join a high-growth organization backed by leading investors</li><li>Make a direct impact on product adoption and company growth</li></ul><p><br></p><p>Key responsibilities</p><ul><li>Manage the full sales cycle from prospecting through close</li><li>Build relationships with personal injury law firms and legal service providers</li><li>Lead product demonstrations and consultative presentations</li><li>Identify client pain points and position technology solutions effectively</li><li>Maintain and grow a healthy sales pipeline through CRM management</li><li>Partner with internal teams to enhance customer experience and market strategy</li><li>Generate new business while identifying expansion opportunities within existing accounts</li><li>Stay current on legal technology trends, AI applications, and developments in the personal injury space</li></ul>
We are looking for a Help Desk/Desktop Support Analyst to join a team in Pennsylvania in a contract-to-permanent capacity. This position focuses on delivering hands-on technical support for end-user devices, business applications, and workplace technology across an active operational environment. The ideal candidate is comfortable resolving desktop and laptop issues, supporting Microsoft tools and mobile devices, and providing responsive service to employees while maintaining accurate support records.<br><br>Responsibilities:<br>• Provide day-to-day technical support for desktops, laptops, printers, projectors, and other end-user hardware across the site.<br>• Set up, update, and maintain workstation configurations so systems remain aligned with approved software versions and operational standards.<br>• Record, manage, and close support incidents through ServiceNow while keeping detailed notes on troubleshooting steps and outcomes.<br>• Assist employees with Microsoft 365 tools, including Outlook, Office applications, and OneDrive, as well as Android and Apple mobile devices.<br>• Track equipment inventory and document device changes such as installations, relocations, and removals using established change management practices.<br>• Guide users on effective use of workstations, software applications, and the local network environment through informal training and support.<br>• Troubleshoot issues affecting shop floor machines and related systems, with role-specific training provided as needed.<br>• Support additional business applications and software platforms as operational needs evolve.<br>• Move throughout office and production areas regularly, including climbing stairs and walking the shop floor multiple times during the day to deliver on-site assistance.
We are looking for a Help Desk/Desktop Support Analyst to support a growing team in New York, New York through a mix of remote assistance and occasional onsite visits. This Long-term Contract opportunity is ideal for someone who enjoys hands-on technical support, user onboarding, and day-to-day desktop troubleshooting in a small team environment. The role will work closely with a broader IT function to keep systems accessible, employees supported, and technical issues resolved efficiently.<br><br>Responsibilities:<br>• Deliver remote support and provide onsite assistance in New York, New York when in-person troubleshooting or setup is needed.<br>• Prepare equipment, user accounts, system access, and required applications for new hires, and ensure departures are handled with proper access removal.<br>• Resolve everyday Windows desktop issues by diagnosing technical problems, guiding users, and restoring functionality quickly.<br>• Administer user permissions and assist with software installation, updates, and deployment activities across supported devices.<br>• Support basic network-related tasks and contribute to IT initiatives that improve local technology operations.<br>• Track, prioritize, and respond to service desk requests while maintaining clear communication with end users and internal IT partners.<br>• Collaborate regularly with the broader IT team to align support activities, escalate issues when necessary, and maintain consistent service levels.
<p><strong>Job Summary:</strong></p><p>We are seeking a detail-oriented and dependable Entry-Level Data Entry Clerk to support our technology team by entering, updating, and maintaining accurate information across internal databases, business systems, and digital records. This role is ideal for someone beginning a career in administrative support or operations within a fast-paced tech environment. The ideal candidate is highly organized, comfortable working with digital tools, and able to manage high volumes of information with accuracy and efficiency. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately enter, update, and maintain data in internal systems, databases, spreadsheets, and cloud-based platforms. </li><li>Review digital and source documents for completeness and accuracy before entering information. </li><li>Validate and correct data discrepancies to help maintain clean, reliable system records. </li><li>Organize, prepare, and sort files and records for data entry and electronic storage. </li><li>Perform routine quality checks to ensure data integrity across platforms and systems. </li><li>Support data migration, record cleanup, and system updates as needed. </li><li>Maintain confidentiality when handling sensitive company, client, or operational information. </li><li>Assist team members with retrieving records, generating basic reports, and responding to internal data requests.</li><li>Provide general administrative support, including document management, scanning, filing, and record tracking. </li></ul>