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262 results for It Support Technician in Html

Director of Data & Analytics
  • Worcester, MA
  • onsite
  • Permanent / Full Time
  • 160000.00 - 170000.00 USD / Yearly
  • <p>We are looking for a strategic data leader to shape and advance the enterprise approach to analytics, governance, and modern data platforms in Worcester, Massachusetts. This position will guide the development of scalable capabilities that support reporting, advanced analysis, and informed decision-making across the institution. The Director will work closely with senior leaders and campus partners to strengthen data operations, expand analytical maturity, and lead teams responsible for engineering and business intelligence.</p><p><br></p><p>Responsibilities:</p><p>• Create and lead a long-term data and analytics roadmap that supports institutional priorities and measurable business outcomes.</p><p>• Direct enterprise functions across data architecture, engineering, reporting, and analytics to deliver reliable and effective information services.</p><p>• Implement standards for data governance, quality, security, and master data practices to improve trust and consistency across systems.</p><p>• Oversee the design and growth of cloud-based data environments, including warehouses, lakes, and integration frameworks that scale with organizational needs.</p><p>• Collaborate with executive and operational stakeholders to deliver dashboards, performance reporting, and self-service tools that enable better decisions.</p><p>• Advance modernization efforts by identifying and applying opportunities in AI, machine learning, and other sophisticated analytics capabilities.</p><p>• Manage platform performance, vendor partnerships, budgeting, and resource allocation to ensure sustainable operations and delivery.</p><p>• Recruit, coach, and develop data engineering, analytics, and BI professionals while fostering a collaborative and high-performing team culture.</p><p>• Champion data literacy across the organization by encouraging evidence-based practices and broader adoption of analytical tools and insights.</p>
  • 2026-10-14T17:04:16Z
IT Security Operations Manager
  • Glens Falls, NY
  • onsite
  • Permanent / Full Time
  • 90000.00 - 100000.00 USD / Yearly
  • <p>We are looking for an experienced IT security leader to oversee daily cybersecurity operations and strengthen the organization’s overall security posture in Glens Falls, New York. This role will guide security monitoring, incident response, vulnerability management, and compliance efforts while providing direction to a small team of security professionals. The ideal candidate brings both hands-on technical depth and the leadership skills needed to improve processes, manage critical tools, and support a secure technology environment.</p>
  • 2026-10-14T19:53:44Z
IT Manager/Director
  • Avenel, NJ
  • onsite
  • Temporary to Hire
  • 55.41 - 64.16 USD / Hourly
  • We are looking for an experienced IT leader to oversee business applications and core infrastructure operations for a growing organization in New Jersey. This contract opportunity with permanent potential is well suited for someone who can provide hands-on technical guidance while shaping reliable, scalable support across multiple sites. The role requires a strong background in business applications, sound operational judgment, and the flexibility to travel as needed to support additional locations.<br><br>Responsibilities:<br>• Lead daily IT operations across business applications, user support, infrastructure, and hardware environments to ensure dependable service delivery.<br>• Manage and maintain Active Directory administration, user access controls, and system configurations in alignment with security and operational needs.<br>• Oversee backup and recovery processes, monitor system resilience, and help protect critical business data through effective continuity practices.<br>• Support and optimize network and connectivity solutions, including Cisco-based technologies, to maintain stable and secure communication across locations.<br>• Direct configuration management activities for devices, systems, and applications to promote consistency, compliance, and efficient change control.<br>• Provide hands-on leadership for computer hardware deployment, troubleshooting, upgrades, and lifecycle planning across the organization.<br>• Partner with business stakeholders to support and improve enterprise applications, with particular focus on environments requiring strong business applications experience.<br>• Travel as needed to other locations to assess needs, coordinate support efforts, and ensure alignment of IT services and standards.<br>• Help prepare for leadership continuity by documenting processes, strengthening team operations, and supporting a smooth transition of responsibilities over time.
  • 2026-10-29T18:43:48Z
IT Manager/Director
  • Milwaukee, WI
  • onsite
  • Temporary to Hire
  • 71.25 - 82.50 USD / Hourly
  • We are looking for an accomplished technology leader to guide platform and infrastructure functions through a period of operational improvement and long-range transformation in Milwaukee, Wisconsin. This contract opportunity is suited for someone who can strengthen day-to-day reliability while shaping a forward-looking strategy for cloud, data center, and enterprise platform services. The role will lead a sizable technical organization, partner with senior leadership, and build a more disciplined, accountable, and scalable engineering environment.<br><br>Responsibilities:<br>• Provide strategic and operational leadership for platform engineering, infrastructure, and IT operations to improve service stability and team performance.<br>• Direct managers and technical leads across server administration, network engineering, and data center operations, overseeing an organization of approximately 40 to 50 employees and contractors.<br>• Build and execute a modernization plan for enterprise platforms, including assessment of hybrid cloud, full cloud, managed service, and other future-state architecture options.<br>• Develop roadmaps for reducing dependence on legacy mainframe systems and for advancing data center strategy, including migration planning and evaluation of an additional facility location.<br>• Establish stronger standards for infrastructure governance, lifecycle management, change control, release coordination, testing practices, and production readiness.<br>• Champion Site Reliability Engineering and observability efforts to improve system reliability, visibility, and operational response.<br>• Review availability, performance, and resilience metrics to identify technical debt, eliminate inefficiencies, and prioritize infrastructure improvements.<br>• Assess organizational capabilities, identify skill or leadership gaps, and implement changes that strengthen accountability, consistency, and execution.<br>• Collaborate with executive stakeholders to align infrastructure investments and transformation initiatives with long-term business objectives.
  • 2026-10-21T21:43:44Z
IT Manager
  • New York, NY
  • onsite
  • Temporary / Contract
  • 57.00 - 66.00 USD / Hourly
  • We are looking for an IT Manager to support a Financial Services organization in New York, New York through a Contract engagement. This position will oversee core end-user technology operations, coordinate external service providers, and strengthen access, device, and productivity systems across the environment. The role is well suited for someone who can balance day-to-day IT administration with process improvement, security-minded oversight, and planning for continued office growth.<br><br>Responsibilities:<br>• Direct the work of third-party managed service providers to ensure reliable delivery of IT support and infrastructure services.<br>• Oversee employee onboarding and offboarding by preparing equipment, assigning system access, and removing permissions in a timely manner.<br>• Administer Windows-based desktops and laptops, maintaining performance, configuration standards, and user readiness.<br>• Support a workplace where employees operate across multiple devices and endpoints, ensuring consistent access and functionality.<br>• Manage Microsoft 365 applications and related collaboration tools, including account administration and user support.<br>• Evaluate and organize administrative privileges, user roles, and security settings to improve control across systems.<br>• Contribute to governance of AI-enabled tools by managing access permissions and helping define appropriate usage controls.<br>• Lead efforts to move legacy or remotely managed environments toward cloud-based identity and access management solutions, including Microsoft Entra ID.<br>• Create and refine IT policies, documentation, and operational procedures while recommending technology improvements to support expansion.
  • 2026-10-20T18:53:49Z
IT Manager - Manufacturing
  • Missouri City, TX
  • onsite
  • Permanent / Full Time
  • 140000.00 - 160000.00 USD / Yearly
  • <p>We are looking for an experienced IT Manager to oversee technology operations for a multi-site manufacturing organization in Missouri City or Pearland, Texas area. This position blends technical leadership with day-to-day execution, supporting core business systems, Microsoft 365 services, and enterprise infrastructure for approximately 250 users. The role will work closely with operational teams to strengthen system performance, improve user adoption, and maintain a secure, reliable technology environment.</p><p><br></p><p>Responsibilities:</p><p>• Direct the administration, support, and ongoing improvement of the company’s manufacturing ERP platform and related business applications.</p><p>• Coordinate system enhancements, version updates, and implementation efforts to ensure business tools continue to meet operational needs.</p><p>• Collaborate with department leaders to refine processes, expand reporting capabilities, and increase effective use of enterprise systems.</p><p>• Oversee the Microsoft 365 environment, including collaboration tools, messaging services, file platforms, and identity management.</p><p>• Manage access controls, user accounts, endpoint policies, and hybrid infrastructure to support a secure and productive workforce.</p><p>• Provide hands-on technical support across networks, servers, endpoints, and production-facing systems while serving as the escalation point for complex issues.</p><p>• Lead cybersecurity efforts by enforcing security controls, monitoring risk, responding to incidents, and strengthening backup and recovery readiness.</p><p>• Supervise external technology partners, software vendors, and service providers while improving IT documentation, support processes, and service delivery standards.</p><p>• Shape and execute an IT roadmap that aligns infrastructure, applications, and support capabilities with business objectives.</p>
  • 2026-10-05T23:18:44Z
IT Manager/Director
  • Fort Lauderdale, FL
  • onsite
  • Permanent / Full Time
  • 125000.00 - 150000.00 USD / Yearly
  • We are looking for an experienced IT Manager/Director to serve as the central point of coordination between business teams, external technology providers, and key stakeholders in Fort Lauderdale, Florida. This role is focused on aligning business system needs with vendor-delivered services, guiding technology initiatives, and ensuring support processes run smoothly across the organization. The ideal candidate brings strong leadership in business systems, vendor oversight, and project execution, along with practical knowledge of Microsoft 365, Azure, Entra ID, Power Platform, and Microsoft Fabric.<br><br>Responsibilities:<br>• Act as the main contact for business users, third-party vendors, and technology partners to align priorities, resolve issues, and maintain effective communication.<br>• Coordinate support operations by managing service requests, access needs, escalations, and follow-through with outsourced IT providers.<br>• Oversee delivery of technology-related projects, ensuring timelines, business expectations, and vendor responsibilities remain on track.<br>• Translate operational and business needs into clearly defined system requirements and work with partners to implement appropriate solutions.<br>• Monitor vendor performance, service quality, and issue resolution to support reliable day-to-day technology operations.<br>• Facilitate administration and governance activities related to Microsoft 365, Azure, Entra ID, Power Platform, and Microsoft Fabric in partnership with technical teams.<br>• Support system updates and business-driven technology changes by coordinating stakeholders, approvals, and implementation activities.<br>• Help ensure control, access, and security considerations are addressed during project planning and service coordination.<br>• Maintain visibility into business system performance, recurring support trends, and opportunities for process improvement.
  • 2026-10-21T12:53:47Z
IT Manager/Director
  • Media, PA
  • onsite
  • Permanent / Full Time
  • 160000.00 - 170000.00 USD / Yearly
  • We are looking for an experienced IT leader to help guide technology operations and cybersecurity efforts for a growing, multi-entity organization in Media, Pennsylvania. This role partners closely with senior technology leadership to strengthen security practices, improve service delivery, and support practical business needs across multiple operating companies. The position is well suited for someone who combines technical depth with sound judgment and can grow into broader strategic responsibility over time.<br><br>Responsibilities:<br>• Partner with senior technology leadership to advance cybersecurity priorities and support the broader direction of IT across the organization.<br>• Build strong working relationships with operating company stakeholders to understand business needs and deliver effective technology solutions.<br>• Oversee the execution of security initiatives by coordinating internal teams, service providers, consultants, and external vendors.<br>• Address day-to-day infrastructure and service-delivery challenges while maintaining alignment with established cybersecurity standards.<br>• Contribute to IT planning activities, including budgeting, roadmap development, and evaluation of technology investments.<br>• Guide vendor and partner performance to ensure reliable support, appropriate controls, and strong operational outcomes.<br>• Provide leadership on cross-functional technology efforts and help align technical decisions with business objectives.<br>• Support the ongoing improvement of core IT environments, including directory services, backup systems, network technologies, hardware, and configuration management practices.
  • 2026-10-07T14:23:44Z
IT Operations Manager
  • Coldwater, MI
  • onsite
  • Permanent / Full Time
  • 95000.00 - 115000.00 USD / Yearly
  • We are looking for an experienced IT Operations Manager to lead manufacturing technology initiatives that strengthen production performance, quality outcomes, and data visibility across the business in Coldwater, Michigan. This role will guide the strategy, support, and continuous improvement of plant systems, industrial connectivity, and reporting tools while partnering closely with operations, engineering, quality, finance, and IT leaders. The ideal candidate brings a strong mix of technical leadership, operational insight, and business acumen to turn technology investments into measurable results.<br><br>Responsibilities:<br>• Shape and carry out a manufacturing technology strategy that supports efficiency, product quality, and long-term operational goals.<br>• Direct the performance, maintenance, and enhancement of plant systems, industrial data platforms, and connected manufacturing applications.<br>• Partner with cross-functional leaders to align digital tools and automation efforts with production, quality, engineering, finance, and IT priorities.<br>• Expand the use of reporting and analytics platforms, including Microsoft Fabric and Power BI, to deliver meaningful dashboards and real-time operational insights.<br>• Establish strong practices for manufacturing data collection, system integration, and information accuracy across production, maintenance, inventory, and quality functions.<br>• Lead initiatives that improve equipment performance, reduce waste and downtime, increase throughput, and support data-driven process optimization.<br>• Oversee integration between enterprise business systems and manufacturing technologies to improve traceability, reporting, labor visibility, and compliance support.<br>• Manage technology projects, vendor relationships, and budgets while ensuring implementations are completed on time and within approved spending plans.<br>• Coach and develop technical team members and promote a culture centered on innovation, accountability, and continuous improvement.
  • 2026-10-19T16:04:39Z
Fron Desk Coordinator
  • Kennesaw, GA
  • onsite
  • Temporary / Contract
  • 18.05 - 20.90 USD / Hourly
  • We are looking for a Front Desk Coordinator to serve as the first point of contact for our office. This Long-term Contract position is ideal for someone who enjoys creating a welcoming environment while keeping daily front office operations organized and efficient. The selected candidate will support visitors, manage administrative tasks, and help ensure smooth communication across the workplace.<br><br>Responsibilities:<br>• Welcome guests and staff in a courteous and attentive manner, directing visitors appropriately while maintaining accurate sign-in records and following site security procedures.<br>• Coordinate calendars by arranging appointments, scheduling meetings, and managing conference room bookings to support daily office needs.<br>• Handle incoming mail and package deliveries, ensuring items are sorted promptly and distributed to the correct recipients.<br>• Assist with office supply coordination by helping place orders, monitoring stock levels, and keeping inventory records up to date.<br>• Provide administrative support through data entry, document preparation, record organization, and routine filing activities.<br>• Keep the front desk and reception area neat, presentable, and ready to receive visitors throughout the workday.<br>• Respond to routine questions in person and over the phone, offering general information about the company in a courteous and timely way.<br>• Partner with internal teams to help organize office activities and maintain clear day-to-day communication across departments.
  • 2026-10-30T13:48:43Z
ERP/SAP Functional Manager
  • Warren, MI
  • onsite
  • Permanent / Full Time
  • 140000.00 - 160000.00 USD / Yearly
  • <p>We are looking for an experienced ERP/SAP Functional Manager to oversee functional delivery for a complex enterprise systems program in Metro-Detroit. This position will guide a team of analysts, provide senior-level direction across core business processes, and help drive execution during critical implementation and go-live activities. The ideal candidate brings strong SAP and S/4HANA expertise, hands-on implementation experience, and the leadership skills needed to support long-term platform performance and ongoing improvement.</p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor the ERP analyst team, setting priorities, resolving functional issues, and ensuring consistent support across business areas.</p><p>• Partner with internal stakeholders and external delivery teams to keep implementation activities aligned with project goals, timelines, and operational needs.</p><p>• Provide hands-on functional leadership for testing coordination, data readiness, cutover planning, and go-live execution.</p><p>• Review business needs and translate them into clear functional direction, documentation, and solution decisions for the SAP environment.</p><p>• Support application migration efforts and help manage the transition from project delivery into stable production support and future enhancements.</p><p>• Drive issue resolution and decision-making by evaluating risks, dependencies, and impacts across integrated ERP processes.</p><p>• Collaborate with technical resources on items involving ABAP development, system configuration, and cross-functional process integration.</p><p>• Establish effective change management practices to support user adoption, process consistency, and sustained system value.</p>
  • 2026-10-09T20:04:33Z
Database Technology Product Manager
  • Commerce, CA
  • onsite
  • Temporary to Hire
  • 95.00 - 110.00 USD / Hourly
  • We are looking for a Database Technology Product Manager to lead the strategy, development, and launch of advanced data-driven products within a hospitality environment in California. This contract-to-permanent opportunity is ideal for an experienced product leader who can connect executive priorities with technical execution, while shaping new capabilities that turn complex customer data into meaningful business insight. The right candidate will bring a strong command of machine learning, data science, and hospitality consumer behavior, along with the presence and judgment to communicate effectively at the board level.<br><br>Responsibilities:<br>• Lead the full product lifecycle for database and data science initiatives, from early concept development through deployment, measurement, and ongoing enhancement.<br>• Act as the central point of coordination between executive leadership, business stakeholders, and engineering teams to keep priorities aligned and delivery on track.<br>• Establish and grow a technical product management function focused on research and development initiatives within the organization.<br>• Define product strategy, investment priorities, and roadmap decisions for proprietary data products that support customer insight and business growth.<br>• Develop a data science inference capability that converts large and complex datasets into recommendations, decision support, and behavioral signals across hospitality experiences.<br>• Deliver clear updates to senior executives and board-level audiences, clearly outlining progress, risks, outcomes, and future plans.<br>• Guide prioritization and governance discussions by evaluating trade-offs, setting benchmarks, and supporting funding-related decision processes.<br>• Partner with technical teams to translate machine learning, data modeling, and analytics concepts into practical product direction and measurable value.<br>• Help bring specialized products to market responsibly while serving as a strategic interface between developers and customer-facing partners.
  • 2026-10-15T21:21:58Z
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