975 Results for Help Desk Jobs in Html

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IT Support Specialist (macOS)

Harrisburg, PA
onsite
Temporary to Hire
28.00 - 32.00 USD / Hourly
We are looking for a hands-on IT Support Specialist (macOS) to deliver dependable technical assistance for staff in Harrisburg, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day user issues, supporting Apple-focused environments, and keeping endpoint and account services running smoothly. The role centers on Tier 1 and Tier 2 support, Microsoft 365 administration, device management, and clear communication with end users. You will also partner with vendors and elevate more advanced infrastructure or security matters to IT leadership when needed. Responsibilities: • Deliver first- and second-level support for employee technology requests, ensuring issues are logged accurately, prioritized appropriately, and carried through to completion. • Provide day-to-day support for macOS systems, Apple hardware, mobile devices, and key workplace applications such as Microsoft 365, Teams, SharePoint, Outlook, OneDrive, Zoom, and Zoho One. • Prepare, configure, enroll, and deploy devices while maintaining asset records, software distribution, compliance checks, and lifecycle updates for endpoints. • Handle user account tasks including onboarding, offboarding, access adjustments, license administration, and other identity-related support activities. • Diagnose and resolve common problems involving connectivity, authentication, conferencing tools, printers, copiers, peripherals, and general office technology. • Create and maintain support documentation, end-user instructions, knowledge articles, and operational runbooks to improve consistency and service quality. • Work with external vendors for troubleshooting, service coordination, and issue follow-up when third-party assistance is required. • Escalate advanced technical, cybersecurity, or infrastructure concerns to IT leadership with clear documentation and context.
2026-10-27T15:18:45Z

Software Support Analyst

Independence, OH
onsite
Temporary / Contract
18.21 - 21.09 USD / Hourly
We are looking for a Software Support Analyst to provide responsive assistance to users and help deliver a smooth experience across software platforms in Independence, Ohio. This Long-term Contract position is well suited for someone who brings strong troubleshooting skills, communicates clearly with end users, and enjoys solving application-related issues in a fast-paced support environment. The ideal candidate will be comfortable working within a SaaS setting, documenting solutions thoroughly, and building toward a future path in customer-facing success roles. Responsibilities: • Deliver timely support to end users by diagnosing software issues, answering questions, and resolving incidents through remote and direct assistance. • Investigate application-related problems, identify root causes, and provide clear guidance that helps users return to productivity quickly. • Support increased service demand tied to the rollout of new software platforms and assist users as they adapt to updated tools and workflows. • Create and maintain accurate support records, knowledge articles, and troubleshooting documentation to improve consistency and future resolution times. • Work closely with internal support team members to escalate complex issues appropriately and ensure effective follow-through on open cases. • Provide attentive customer support that balances technical problem solving with patience, clarity, and a positive user experience. • Monitor recurring issues and share observations that may help improve application performance, user adoption, and support processes.
2026-11-02T19:44:00Z

Desktop Support/Audio-Visual Analyst

Oakland, CA
onsite
Temporary to Hire
38.00 - 44.00 USD / Hourly
We are looking for a Desktop Support/Audio-Visual Analyst to join our team on a contract-to-permanent basis. This Desktop Support/Audio-Visual Analyst position is ideal for an experienced IT specialist who can deliver high-touch technical support to end users, including executive stakeholders, while maintaining a service-focused approach. The Desktop Support/Audio-Visual Analyst role blends hands-on desktop support with systems administration duties and requires confidence supporting Apple environments as well as audio-visual technology. This Desktop Support/Audio-Visual Analyst role is an onsite position out of Oakland, Ca. Responsibilities:<ul><li>Provide responsive technical assistance for hardware, software, and workplace technology issues across the office environment.</li><li>Deliver white-glove support to executive users, ensuring timely resolution and a high standard of customer service.</li><li>Administer and troubleshoot Mac OS devices, including setup, maintenance, and end-user support activities.</li><li>Use Jamf Pro to manage Apple endpoints, enforce configurations, and assist with device lifecycle tasks.</li><li>Support conference room and media technology, including AV equipment used for meetings and presentations.</li><li>Handle user onboarding, device provisioning, account support, and general workstation readiness.</li><li>Assist with system administration responsibilities by helping maintain reliable day-to-day IT operations.</li><li>Document issues, resolutions, and recurring support needs to improve service quality and team efficiency.</li><li>AV responsibilities are not highly technical, but the person must be comfortable serving as the primary point of contact for AV-related support.</li><li>Every two weeks, the company hosts a town hall, and this person will be responsible for running the presentation.</li><li>Responsibilities include loading presentation decks, sharing screens, advancing slides, and ensuring a seamless presentation experience.</li><li>Presentations may come from multiple teams and be built in various platforms, including Canva, PowerPoint, Google Slides, and Keynote.</li><li>Must be comfortable switching between platforms and managing last-minute presentation updates.</li><li>No mixing board, sound engineering, or external camera experience is required.</li><li>Executives present from their own laptops and built-in cameras. This person is responsible for ensuring everything functions properly and troubleshooting issues as needed.</li><li>For podcast recordings, production teams typically bring their own equipment. This role serves as the primary IT/AV contact if support is needed.</li></ul>
2026-10-28T22:58:44Z

Desktop Support Technician

Dallas, TX
onsite
Temporary / Contract
25.00 - 29.00 USD / Hourly
We are seeking a skilled Desktop Support Technician to provide technical support and troubleshooting for end users in a hybrid work environment. This position is based in Dallas, TX and requires three days onsite and two days remote each week. POSITION: IT SERVICE DESKLOCATION: DALLAS (HYBRID)DURATION: 3 MONTH CONTRACT RATE: $25-29/HR DEPENDING ON EXPERIENCE End User Support<ul><li>Provide desktop and end-user support for both Windows and macOS devices, including laptops, peripherals, printers, docking stations, and mobile accessories.</li><li>Troubleshoot hardware, software, networking, VPN, connectivity, and application issues.</li><li>Support employees both remotely and onsite while delivering a positive customer experience.</li><li>Assist users with login issues, password resets, account lockouts, software requests, and access-related questions.</li><li>Diagnose and resolve endpoint issues efficiently to minimize user downtime.</li></ul>
2026-10-20T15:34:07Z

ERP Manager (Banner)

Clinton, SC
onsite
Temporary / Contract
42.00 - 50.00 USD / Hourly
We are looking for an experienced ERP Manager to provide leadership for a broad range of technology services in Clinton, South Carolina for an IT consulting need. This Contract position will guide daily IT operations while supporting a complex Ellucian Banner environment and ensuring reliable service across infrastructure, applications, and end-user support. The role combines team leadership with practical technical involvement, making it well suited for someone who can direct priorities, resolve escalations, and partner with organizational leadership to strengthen technology delivery. Responsibilities:• Direct a multidisciplinary IT team of 8 covering support services, software development, systems administration, and network operations.• Set daily priorities for the department, assign work effectively, and maintain accountability for service quality and operational performance.• Administer and support the Ellucian Banner environment, serving as the primary escalation resource for complex system-related issues.• Work closely with internal Banner-focused team members to maintain application reliability, troubleshoot problems, and improve support outcomes.• Oversee core IT functions, including help desk activities, infrastructure maintenance, network availability, and business application support.• Provide coaching, feedback, and performance management for IT staff while fostering a productive and service-oriented team culture.• Partner with institutional leadership to align technology initiatives and support services with broader organizational objectives.• Contribute hands-on technical assistance when necessary to address urgent issues, stabilize systems, or support critical projects.• Support Banner-connected business processes, including selected general ledger functions and related operational needs.
2026-11-02T21:54:06Z

Receptionist

Groton, CT
remote
Temporary / Contract
18.00 - 20.00 USD / Hourly
We are seeking a dependable and customer-focused Receptionist for a long-term contract opportunity in Groton, Connecticut. This role is a great fit for someone who enjoys helping people, thrives in a busy clinical setting, and takes pride in creating a welcoming and organized front-desk experience. You will play an important role in supporting patients, coordinating appointments, and keeping daily administrative operations running smoothly. Based on general knowledge. What You’ll Do<ul><li>Greet patients and visitors warmly and create a positive first impression at the front desk. Based on general knowledge.</li><li>Answer incoming calls, respond to routine questions, and direct messages or urgent concerns to the appropriate team members. Based on general knowledge.</li><li>Schedule appointments, maintain provider calendars, and help support an efficient daily patient flow. Based on general knowledge.</li><li>Complete patient check-in tasks, confirm demographic information, and collect required forms or documentation. Based on general knowledge.</li><li>Verify insurance information and help confirm coverage details before or during patient visits. Based on general knowledge.</li><li>Use Epic to update patient records, review appointment details, and support accurate documentation. (Source: Q1 2026_The Demand for Skilled Talent.pdf)</li><li>Provide administrative support in a fast-paced medical office while managing multiple priorities with professionalism and attention to detail. Based on general knowledge.</li></ul> What We’re Looking For<ul><li>Previous receptionist, front-desk, or medical office support experience. Based on general knowledge.</li><li>Strong communication and customer service skills with a friendly, patient-focused approach. Based on general knowledge.</li><li>Experience working in a fast-paced environment and staying organized throughout the day. Based on general knowledge.</li><li>Familiarity with appointment scheduling, patient intake, and general administrative support. Based on general knowledge.</li><li>Hands-on experience with Epic is strongly preferred. (Source: Q1 2026_The Demand for Skilled Talent.pdf)</li></ul>
2026-10-27T19:08:42Z

Security Systems / IT Support Technician

Union, NJ
onsite
Temporary / Contract
21.38 - 24.75 USD / Hourly
We are looking for a Security Systems / IT Support Technician to provide on-site support for a university environment in Union, New Jersey. This Long-term Contract position focuses on maintaining electronic security and access control systems while also assisting with day-to-day technical support needs across campus. The ideal candidate brings strong communication skills, a service-oriented approach, and the ability to work effectively with students, faculty, and staff in a hands-on setting. Responsibilities: • Diagnose and resolve issues involving electronic security equipment and door access systems to help maintain a secure campus environment. • Provide front-line technical assistance for help desk requests, supporting end users with hardware, software, and access-related concerns. • Travel between university campus locations as needed to respond to service requests, perform troubleshooting, and coordinate issue resolution. • Communicate clearly with campus users and internal teams to gather details, explain solutions, and ensure timely follow-up on support needs. • Perform on-site support five days per week, delivering dependable technical assistance in a fast-paced academic setting. • Assist with system configuration, maintenance activities, and operational support related to security infrastructure and connected technologies.
2026-10-08T19:43:42Z

Systems Engineer

Arlington, VA
onsite
Temporary to Hire
59.38 - 68.75 USD / Hourly
We are seeking a Systems Engineer to join our professional services team located in Arlington, Virginia, 22201, United States. In this role, you will be involved in a variety of tasks including independent projects to enhance or rectify issues within our IT infrastructure, daily management of servers and networks, and collaboration with the IT Help Desk to ensure superior customer service. Responsibilities: • Execute independent projects to augment functionality or resolve problems within the IT infrastructure • Participate in the daily management, monitoring, and maintenance of servers, networks, and other infrastructure technology • Collaborate with the IT Help Desk and its team members to ensure the highest degree of customer service • Regularly report to IT Management on network performance, incident trends, projects, problems, and activities • Act as the Problem Owner for IT system faults, including issue identification, coordination of staff, and vendors to assist in problem resolution • Create departmental and team procedures, installation documentation, and work instructions as needed • Perform monthly patching of Windows servers and laptops • Assist other technicians and IT team members with installation, configuration, maintenance, and troubleshooting problems • Monitor and report on daily system backups • Assist in managing the user environment, actively monitoring corporate servers and applications • Work as needed on IT projects to ensure customer needs are met in a courteous and professional manner. This role offers a contract to hire employment opportunity.
2026-10-01T13:23:48Z

Front Desk Coordinator

Carmel, IN
onsite
Temporary / Contract
20.00 - 22.00 USD / Hourly
We are looking for a Front Desk Coordinator to support daily front office activities and create a welcoming experience for visitors and staff in Indianapolis. This Contract position is ideal for someone who enjoys balancing customer-facing responsibilities with workplace coordination and administrative support. The role will help keep the reception area organized, ensure smooth day-to-day desk operations, and assist with meeting and event logistics. Responsibilities:• Welcome guests, employees, and vendors in a courteous and detail-oriented manner and serve as the first point of contact at the front desk.• Oversee daily reception activities, including answering inquiries, directing visitors, and maintaining an orderly check-in experience.• Coordinate facility-related service requests and communicate with building support teams to help resolve workplace needs.• Keep common areas, reception spaces, and shared rooms neat, organized, and ready for daily use.• Arrange meeting spaces by preparing rooms, confirming schedules, and supporting onsite event coordination as needed.• Manage front desk administrative tasks such as handling incoming communications, tracking visitors, and supporting general office operations.
2026-10-23T19:18:43Z

Systems Engineer

Newport Beach, CA
onsite
Permanent / Full Time
100000.00 - 120000.00 USD / Yearly
We are looking for a Systems Engineer to support and strengthen the technology environment for a dynamic school community in Newport Beach, California. This role focuses on keeping core infrastructure stable, secure, and well maintained while also delivering responsive technical support for users and classrooms. The ideal candidate brings strong hands-on networking experience, a service-oriented mindset, and the ability to manage both daily operations and longer-term improvement initiatives. Responsibilities: • Oversee the performance and upkeep of wired and wireless infrastructure by deploying, configuring, validating, and documenting network equipment in alignment with established technical designs. • Support daily network operations to promote dependable connectivity and minimize service interruptions across campus systems. • Review system activity, alerts, and performance data to identify issues early and maintain overall network health. • Administer access controls, security configurations, and user account setup across systems to protect resources and ensure appropriate permissions. • Use security and vulnerability management tools to evaluate risk, monitor exposure, and help maintain a secure technology environment. • Execute infrastructure and systems projects involving hardware installation, software deployment, testing, and integration while coordinating work to avoid disruption to existing services. • Maintain clear technical records covering system setups, network layouts, and troubleshooting procedures in collaboration with technology leadership. • Provide hands-on support to faculty, staff, and students for technology-related needs, including event support, help desk requests, and resolution of hardware or software issues. • Partner with the broader Technology Team on data stewardship, continuous improvements, and other assigned initiatives that enhance school operations. • Assist with desktop, printer, and mobile device support across Windows, Mac, iOS, and Android environments as needed.
2026-10-22T15:33:48Z

IT Support/Inventory Technician

Smyrna, GA
remote
Temporary to Hire
25.00 - 27.00 USD / Hourly
OverviewWe are seeking a Support Desk & Inventory Technician to support end-user technology, device deployment, and IT asset management. This role is responsible for the full lifecycle of company hardware, including ordering, inventory tracking, deployment, refreshes, returns, and shipping coordination. The position also provides Tier 1/Tier 2 support for Windows devices and Microsoft 365 applications while assisting with onboarding, offboarding, and basic Microsoft 365 and Entra ID administration. This is an excellent opportunity for an IT professional who enjoys a mix of hands-on hardware support, help desk troubleshooting, inventory management, and user administration. Responsibilities<ul><li>Configure, deploy, refresh, and support laptops and other end-user devices using Microsoft Autopilot.</li><li>Manage the full lifecycle of IT assets, including inventory tracking, equipment preparation, shipping, receiving, and redeployment.</li><li>Maintain accurate asset records, including device ownership, status, and lifecycle information.</li><li>Provide Tier 1 and Tier 2 support for Windows devices, Microsoft 365 applications, and common end-user technology issues.</li><li>Troubleshoot hardware, software, access, and connectivity problems, escalating complex issues when appropriate.</li><li>Support employee onboarding and offboarding, including device provisioning, account setup, equipment recovery, and device reimaging.</li><li>Perform routine Microsoft 365 and Entra ID administration, including user provisioning, password resets, license assignments, and group management.</li><li>Assist with Microsoft 365 security and access management activities, including group policies and conditional access controls.</li><li>Document support procedures and technical solutions to improve operational efficiency and knowledge sharing.</li><li>Leverage AI and emerging technologies to streamline workflows, improve operational processes, and support continuous improvement initiatives.</li></ul>
2026-10-28T13:33:42Z

Desktop Support Analyst

Anderson, SC
onsite
Temporary to Hire
25.00 - 28.00 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Anderson, South Carolina. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving hardware and software issues, preparing devices for employees, and keeping desktop operations running smoothly in an onsite environment. The role supports daily IT service needs through device setup, troubleshooting, ticket coordination, and asset tracking while delivering responsive service to internal users. Responsibilities:• Prepare, configure, and deploy desktops, laptops, and related equipment for new employees and current employees needing replacements or upgrades.• Image and set up company laptops and workstations to ensure devices are ready for user productivity and aligned with internal standards.• Troubleshoot technical issues involving end-user hardware, operating systems, and installed applications, resolving problems in a timely manner.• Install, update, and maintain desktop software and Windows-based systems across the supported user environment.• Administer support requests through ServiceNow by monitoring the incident queue, resolving tickets directly, or routing them appropriately.• Communicate progress clearly by documenting troubleshooting steps, status updates, and final resolutions within support tasks and tickets.• Issue encryption-related access information to authorized users when needed and assist with related support questions.• Track technology assets, maintain inventory records, and monitor stock levels for computer supplies and support equipment.• Provide input on hardware needs by identifying when replacement devices or additional equipment should be purchased.• Assist with general desktop support duties as assigned, including break/fix support and equipment transport when required.• Preferred skills: Intune MDM, Duo MFA, Microsoft 365, Active Directory/Entra ID
2026-10-05T16:13:37Z

Front Desk Receptionist

Shrewsbury, MA
onsite
Permanent / Full Time
42000.00 - 46000.00 USD / Yearly
We are looking for a Front Desk Receptionist to serve as the first point of contact for our office while helping maintain efficient day-to-day operations. This role combines front desk coverage with administrative support, making it ideal for someone who is organized, dependable, and comfortable handling multiple tasks in a detail-focused setting. The successful candidate will create a positive experience for visitors, manage routine office activities, and assist internal teams with essential clerical work. Responsibilities:• Welcome guests promptly, answer questions, and direct them to the appropriate staff or meeting areas.• Manage incoming phone calls effectively, routing inquiries accurately and taking messages when needed.• Sort, distribute, and prepare outgoing mail, packages, and deliveries to support smooth office operations.• Keep the reception space tidy, presentable, and ready to receive visitors throughout the day.• Perform administrative tasks such as entering information, organizing files, and preparing routine documents.• Track office supply levels and help coordinate reordering to ensure the workplace remains stocked.• Provide day-to-day support to departments by assisting with miscellaneous clerical and operational requests.• Take on additional assigned duties that contribute to efficient office administration. **This is an immediate need here! For Quick turn around call me and be prepared to share your resume Immediately 508-205-2127. It is 100% in office, 8-4:30. ** ERIC LEBOW
2026-10-15T11:43:44Z

Network Security Administrator

Boca Raton, FL
onsite
Temporary / Contract
42.75 - 49.50 USD / Hourly
We are looking for a Network Security Administrator to support and strengthen a company’s infrastructure, cybersecurity practices, and secure use of emerging AI technologies in Boca Raton, Florida. This Long-term Contract position is ideal for someone who can take ownership of network and security operations, work effectively in a small IT environment, and contribute practical guidance with minimal oversight. The role also includes partnering with internal IT staff to improve system reliability, protect business data, and provide occasional end-user technical support when needed. Responsibilities: • Manage and troubleshoot core network operations, including administration of Ubiquiti-based infrastructure to maintain performance, availability, and security. • Improve protection across network environments, user endpoints, hosted systems, and Microsoft 365 by identifying vulnerabilities and applying appropriate security measures. • Review business use of AI platforms such as Claude, ChatGPT, and Microsoft Copilot, then help define secure settings, access practices, and usage guardrails. • Provide focused oversight for the secure rollout and ongoing administration of Claude, with attention to data exposure risks and operational controls. • Support Microsoft 365 administration in coordination with other IT team members, including identity, access, and security-related functions. • Maintain and support two remotely hosted servers along with the applications they run, ensuring stability and timely issue resolution. • Analyze the current technology landscape, identify operational or security gaps, and present actionable improvement recommendations to leadership. • Assist with initiatives involving movement from hosted applications to cloud-based services while helping reduce risk during implementation. • Work closely with help desk and Intune support personnel to resolve technical issues and deliver reliable service to internal users. • Create and update technical documentation covering configurations, procedures, support processes, and infrastructure changes.
2026-10-16T17:08:42Z

Front Desk Coordinator

Inglewood, CA
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for an organized and bilingual Front Desk Coordinator to support daily office operations in Inglewood, California 90301. This Temp to Hire position is ideal for someone who can manage incoming calls, assist customers and employees, coordinate communications with field technicians, and handle a variety of administrative responsibilities. The role requires strong communication skills in both English and Spanish, attention to detail, and the ability to balance multiple priorities in a fast-paced office environment. The ideal candidate will be comfortable communicating in Spanish. Responsibilities:• Answer and manage incoming phone calls, messages, and customer inquiries, ensuring requests are directed to the appropriate team members.• Handle general administrative and clerical duties, including completing paperwork, data entry, and maintaining accurate records.• Contact customers and stores regarding service needs, scheduling, and general inquiries.• Provide administrative support to field technicians by assisting with scheduling, coordination, and daily communications.• Communicate with clients regarding technician delays, schedule changes, or the need to reschedule appointments.• Assist with daily office operations and help ensure administrative activities run smoothly.• Coordinate communications with employees and assist with general office and customer service needs.• Maintain organized files and ensure all paperwork and documentation are completed accurately and in a timely manner.
2026-10-30T22:28:43Z

Product Manager

Schenectady, NY
remote
Permanent / Full Time
90000.00 - 115000.00 USD / Yearly
We are looking for a Product Manager to guide product priorities and help deliver software solutions that support education-focused users. This role works closely with engineering, customers, and internal partners to translate business needs into clear development direction while balancing timelines, value, and stakeholder expectations. The ideal candidate brings hands-on experience in Agile product delivery, strong communication skills, and the ability to shape releases and roadmap decisions in a customer-driven environment. Responsibilities:• Manage and continuously refine the product backlog, ensuring work is prioritized according to customer impact, business goals, and delivery readiness.• Turn product needs into well-defined user stories, functional requirements, and measurable acceptance criteria for development teams.• Partner with engineering leadership to prepare for sprint activities, contribute to reviews and retrospectives, and help keep delivery aligned with product objectives.• Support release planning and roadmap development by organizing upcoming priorities, identifying dependencies, and communicating changes to stakeholders.• Engage directly with customers and internal teams to gather feedback, clarify needs, and balance competing requests across multiple stakeholder groups.• Monitor issues, enhancement requests, and support trends through ticketing and tracking systems to inform prioritization and product decisions.• Contribute to modernization initiatives by helping plan feature delivery for customers moving from legacy applications to newer cloud-based platforms.• Work within Agile development tools and processes to maintain visibility into progress, risks, and upcoming work across the product lifecycle.
2026-10-26T12:43:44Z

Technical Support Specialist

San Francisco, CA
remote
Temporary / Contract
40.00 - 40.00 USD / Hourly
We are looking for a Technical Support Analyst to provide advanced technical assistance for connected healthcare technology used in hospitals and care environments in San Francisco, California. This contract position focuses on supporting wireless and embedded devices, resolving user issues across hardware, software, and network layers, and helping maintain reliable operation of critical safety and location-based systems. The role is well suited for someone who combines strong customer support instincts with hands-on troubleshooting experience in Windows-based and device-driven environments. This is a remote, contract opportunity! Responsibilities:• Deliver front-line and intermediate technical support for healthcare clients using connected safety, tracking, and device-based solutions• Diagnose and resolve issues involving Windows systems, embedded devices, wireless connectivity, software behavior, and peripheral hardware• Manage incoming service desk requests, prioritize incidents appropriately, and follow cases through to completion• Support remote troubleshooting sessions with end users by guiding configuration changes, diagnostics, and corrective actions• Monitor reported performance concerns and investigate system reliability issues across deployed customer environments• Record support activity thoroughly, including problem details, steps taken, outcomes, and recommended follow-up actions• Partner with internal technical teams to escalate complex incidents and help drive timely resolution• Contribute to product learning, support readiness, and knowledge-sharing efforts for specialized healthcare and IoT platforms
2026-10-23T22:13:45Z

Front Desk Support - Start-up Company

Mountain View, CA
onsite
Temporary / Contract
23.00 - 27.00 USD / Hourly
What You'll Do<ul><li>Greet and assist visitors, clients, and employees</li><li>Manage incoming calls, emails, and front desk inquiries</li><li>Coordinate conference rooms, meetings, and office logistics</li><li>Handle mail, packages, and office supplies</li><li>Support workplace events and day-to-day office operations</li><li>Maintain a polished, organized, and guest-ready office</li></ul>
2026-10-30T21:13:44Z

Application Support Analyst

Tallahassee, FL
remote
Temporary / Contract
35.00 - 40.00 USD / Hourly
We are looking for an experienced Application Support Analyst to support a high-visibility production environment in Tallahassee, Florida. This Long-term Contract opportunity is ideal for someone who can balance technical troubleshooting with responsive customer service while helping users navigate issues efficiently. In this role, you will partner with internal teams and external vendors to investigate incidents, maintain accurate support records, and contribute to stable system performance across a large user community. Responsibilities:• Manage incoming support requests by evaluating reported issues, organizing ticket queues, and directing incidents to the appropriate resources.• Work closely with end users to collect complete issue details, confirm business impact, and ensure problem reports are clearly documented.• Perform Tier 1 and Tier 2 troubleshooting for application, software, and basic hardware-related concerns using established support practices.• Address routine incidents through documented resolutions and escalate more complex defects to vendors or specialized technical teams as needed.• Oversee ticket progress from initial intake through closure, following service level expectations and keeping stakeholders informed of status updates.• Maintain thorough records within the incident management system to support traceability, audit readiness, and knowledge sharing.• Create and refine knowledge articles, support documentation, and standard operating procedures to improve consistency in issue resolution.• Identify recurring support patterns, prepare trend reports, and recommend process improvements that reduce repeat incidents and improve production stability.• Assist with release support activities, including validation efforts, production readiness checks, and post-implementation follow-up after deployments.
2026-10-02T19:33:47Z

Front Desk Coordinator

San Diego, CA
remote
Temporary / Contract
20.00 - 23.00 USD / Hourly
We are seeking a friendly, organized, and patient-focused Front Desk Coordinator to support daily operations in a medical office. This individual will serve as the first point of contact for patients, helping create a welcoming and professional environment while ensuring appointments, patient records, and front office workflows are managed efficiently.The ideal candidate has strong customer service skills, excellent attention to detail, and the ability to multitask in a fast-paced healthcare setting while maintaining patient confidentiality. Key Responsibilities<ul><li>Greet patients and visitors, assist with check-in and check-out, and provide a welcoming front desk experience.</li><li>Answer incoming phone calls, respond to patient inquiries, and direct calls to the appropriate staff members.</li><li>Schedule, confirm, and reschedule patient appointments while maintaining accurate provider calendars.</li><li>Verify patient demographic information, insurance details, and eligibility as needed.</li><li>Collect copayments, process patient payments, and maintain accurate transaction records.</li><li>Maintain and update electronic health records (EHR) and patient information in accordance with office procedures.</li><li>Obtain, organize, and process patient forms, referrals, authorizations, and other documentation.</li><li>Coordinate communication between patients, providers, clinical staff, and external offices.</li><li>Respond to patient questions professionally and assist with resolving scheduling or administrative concerns.</li><li>Maintain organized patient files and ensure all documentation is accurate and complete.</li><li>Follow HIPAA regulations and organizational policies to protect confidential patient information.</li><li>Monitor office supplies, maintain a clean and organized reception area, and assist with general administrative tasks.</li><li>Support the medical team with additional clerical and operational responsibilities as needed.</li></ul>
2026-10-16T17:03:59Z

Front Desk Coordinator

Bonita Springs, FL
onsite
Temporary / Contract
17.00 - 17.00 USD / Hourly
We are looking for a Front Desk Coordinator to support daily front office operations for a contract position in Bonita Springs, Florida. This role is ideal for someone who enjoys creating a welcoming experience, handling administrative tasks with accuracy, and keeping shared spaces organized throughout the day. The position plays an important part in assisting visitors, managing communications, and helping maintain a clean and well-organized environment. The schedule would be Tuesday, Wednesday, Thursday 12pm-8pm, Friday 9am-5pm, and Saturday 8am-4pm. Responsibilities:• Welcome guests and members, provide front desk assistance, and guide individuals through membership and class registration processes.• Respond to incoming calls on a multi-line phone system, direct inquiries appropriately, and share clear information about services and schedules.• Maintain a tidy and presentable reception and office area by performing routine cleaning of high-touch surfaces and fitness equipment throughout the day.• Enter and update information accurately in office records and digital systems to support smooth daily operations.• Coordinate basic concierge-style support by answering questions, assisting with requests, and helping visitors navigate available resources.• Organize and manage files, documents, and front desk materials so information remains accessible and up to date.• Use Microsoft Outlook, Word, and Excel to handle communications, prepare documents, and track routine administrative information.
2026-10-20T18:28:44Z

Desktop Support Technician

Fort Lauderdale, FL
onsite
Temporary / Contract
20.00 - 24.00 USD / Hourly
We are seeking a Desktop Support Technician to support workstation imaging, new hire setup, and Windows 11 deployment activities. This role will be responsible for preparing and configuring desktop and laptop systems, performing device imaging, setting up user workstations, and providing hands-on technical support to ensure a smooth end-user experience.Key Responsibilities<ul><li>Perform desktop and laptop imaging, configuration, and deployment for new and existing users</li><li>Set up workstations, including hardware installation, peripheral connections, and basic network connectivity</li><li>Support Windows 11 installation, upgrades, configuration, and troubleshooting</li><li>Install and configure standard business applications, security tools, and system updates</li><li>Troubleshoot hardware, software, and operating system issues for desktops, laptops, printers, and related devices</li><li>Provide onsite and remote support for end users with a strong customer service focus</li><li>Maintain asset tracking, deployment records, and technical documentation</li><li>Assist with moves, adds, changes, and workstation refresh projects</li><li>Escalate complex technical issues as needed and collaborate with other IT team members to resolve incidents efficiently</li></ul>
2026-10-16T20:48:49Z

Chief Information Security Officer

Boston, MA
onsite
Temporary / Contract
79.16 - 91.66 USD / Hourly
We are looking for an experienced Chief Information Security Officer to provide strategic technology and security leadership for a mission-driven nonprofit in Boston, Massachusetts. This Long-term Contract opportunity is ideal for a senior leader who can evaluate current risk exposure, strengthen protection of sensitive donor and client information, and shape a practical roadmap for cybersecurity, data governance, and resilience. The position combines executive-level advisory work with hands-on involvement in infrastructure, disaster recovery planning, and security operations in a Microsoft 365 and Azure-based environment. Responsibilities: • Develop a comprehensive security and IT risk strategy aligned with the organization’s mission, operational needs, and compliance expectations. • Assess the current technology landscape and produce a prioritized roadmap covering cybersecurity improvements, data governance, business continuity, and disaster recovery readiness. • Lead gap analyses focused on data protection, incident response, network security, backup practices, and overall resilience against breaches or service disruptions. • Establish and refine policies for information handling, document classification, retention, and archiving to better safeguard confidential legal, community, and donor records. • Partner with leadership, the internal IT manager, and external service providers to strengthen day-to-day security operations and improve oversight of help desk and technology vendors. • Provide senior guidance on protecting cloud and on-premises systems, including Microsoft 365, Azure services, shared file environments, servers, and network infrastructure. • Support planning and execution for critical technology upgrades and security enhancements while minimizing operational risk to the organization. • Advise on incident preparedness by defining response procedures, escalation paths, and recovery approaches for cyber threats, system outages, and data integrity events. • Deliver practical recommendations to executive stakeholders on technology priorities, risk posture, and investments needed to support long-term organizational stability.
2026-10-30T17:33:45Z

Front Desk Coordinator

N. Charleston, SC
onsite
Temporary / Contract
21.85 - 25.30 USD / Hourly
We are looking for a Front Desk Coordinator to provide dependable on-site support for daily office activities in Charleston, South Carolina. This contract position is ideal for someone who is highly organized, service-minded, and comfortable managing front-desk interactions while assisting with administrative coordination. The role will help maintain an efficient workplace by overseeing visitor communication, supporting meeting logistics, and handling routine office tasks with accuracy and care. Responsibilities: • Welcome visitors and serve as the first point of contact for the office, creating a helpful and attentive experience. • Manage incoming calls through a multi-line phone system, direct inquiries appropriately, and take accurate messages when needed. • Coordinate deliveries and distribute incoming packages or mail to the correct recipients in a timely manner. • Prepare meeting rooms before scheduled use by arranging materials, confirming readiness, and maintaining orderly shared spaces. • Provide day-to-day administrative support such as filing, document handling, and general office coordination. • Update and maintain basic spreadsheets to track information and support routine reporting needs. • Monitor front desk activity and respond promptly to general office requests to help daily operations run smoothly.
2026-10-28T12:38:46Z

Front Desk Coordinator

Portland, OR
onsite
Temporary / Contract
24.00 - 25.00 USD / Hourly
We are looking for a detail-oriented Front Desk Coordinator to support daily front office operations for our client in Portland, Oregon. This Contract position is ideal for someone who enjoys creating a welcoming experience, managing administrative tasks efficiently, and serving as a reliable first point of contact for visitors and staff. The right candidate will bring strong communication skills, sound judgment, and the ability to stay organized while handling multiple priorities throughout the day. Responsibilities:• Welcome visitors, provide direction, and ensure a positive and welcoming front desk experience.• Manage a multi-line phone system by answering calls promptly, transferring inquiries, and relaying accurate messages.• Coordinate front office activities such as visitor check-in, appointment support, and general reception coverage.• Perform data entry and maintain organized digital and physical records to support administrative operations.• Prepare, update, and format routine documents, spreadsheets, and correspondence using Microsoft Word and Excel.• Monitor shared inboxes and calendars in Microsoft Outlook to help keep communication and scheduling on track.• Provide concierge-style assistance by responding to general questions and directing individuals to the appropriate resources.• Maintain orderly filing systems and support day-to-day administrative tasks that contribute to efficient office operations.
2026-10-29T23:58:43Z

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