288 Results for Help Desk Analyst Ii Jobs in Html

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Technical Support Rep

Sarasota, FL
onsite
Temporary to Hire
- USD / Hourly
We are looking for a Product Support Specialist to join a water industry organization in Sarasota, Florida. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues, guiding customers through product use, and working cross-functionally to deliver a strong service experience. In this onsite role, you will support customers after the sale, help resolve instrument-related concerns, and contribute to accurate reporting and continuous improvement efforts across the support function. Responsibilities:• Investigate and resolve customer issues involving instruments, including hardware, electronics, software behavior, data output, and chemistry-related performance questions.• Lead post-implementation and post-sale training sessions to help customers use products effectively and confidently.• Guide users to the appropriate manuals, reference materials, and support resources so they can quickly find needed information.• Record service requests, warranty matters, product feedback, and quality-related concerns in internal systems with clear and complete details.• Prepare quotations for repairs and follow-up service work while coordinating return authorizations and tracking products sent in for service.• Maintain detailed case documentation that captures the reported issue, troubleshooting process, and final resolution for each interaction.• Work with quality and internal partner teams to escalate non-conformance concerns, monitor progress, and communicate updates back to customers.• Analyze recurring support trends, warranty activity, and ticket volume data, then prepare reports and dashboards for management review.• Create and refine customer-facing documentation and internal records, including product registrations, activity logs, and data cleanup efforts to improve accuracy.• Share customer insights with sales, engineering, product management, and other stakeholders to support product enhancements and process improvements.
2026-10-28T13:28:44Z

IT Support Specialist

Utica, NY
onsite
Temporary / Contract
19.79 - 22.91 USD / Hourly
We are looking for an IT Support Specialist to deliver responsive technical assistance and outstanding customer service to students, faculty, and staff in Utica, New York. This Long-term Contract position supports a diverse computing environment that includes Windows and Mac systems, core productivity tools, account administration, and end-user issue resolution. The role also includes a meaningful audio/visual component, assisting with meeting technology, web conferencing, and event support while contributing to reliable day-to-day IT operations. Responsibilities: • Resolve support requests for hardware, software, account access, and general desktop issues while documenting troubleshooting steps and outcomes in the ticketing system. • Provide hands-on support for both Windows and Apple devices, including setup, diagnosis, repair coordination, and user assistance across a mixed-device environment. • Administer user access and related tasks in Active Directory, Microsoft 365, and Exchange to help maintain secure and efficient account management. • Assist with conferencing and AV needs by preparing rooms, launching meetings, supporting live events, and troubleshooting platforms such as Microsoft Teams, Zoom, and Webex. • Maintain accurate asset records by helping track equipment through purchasing, deployment, relocation, and retirement processes. • Support telecom and local network issue resolution, collaborating with specialized infrastructure teams when deeper technical escalation is required. • Create and update knowledge articles, standard procedures, and support documentation to improve consistency and self-service resources. • Participate in rotating escalation coverage and respond to urgent incidents, including occasional after-hours or off-site support when operational needs require it. • Follow information security standards in daily work, safeguard sensitive data, and report potential security concerns promptly. • Contribute to team meetings and cross-functional support efforts, including assisting service desk, network, or server teams as priorities shift.
2026-10-27T20:04:11Z

Help Desk Technician

Jacksonville, FL
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Help Desk Technician to provide front-line technical support for end users. This contract position focuses on resolving everyday desktop and account-related issues, supporting user onboarding activities, and helping maintain a reliable technology environment. The ideal candidate is comfortable working with Windows-based systems, managing user access, and delivering responsive service with a detail-oriented approach. Responsibilities:• Provide first-level technical assistance for hardware, software, and access-related issues reported by employees• Set up new user accounts, configure system access, and prepare workstations for incoming staff• Support and troubleshoot devices running Microsoft Windows 11 to ensure smooth day-to-day operation• Maintain and update user profiles, permissions, and group access within Active Directory• Respond to service requests in a timely manner and document incidents, actions taken, and resolutions• Guide users through basic troubleshooting steps and escalate more complex issues when needed• Assist with workstation deployment, configuration changes, and general desktop support tasks
2026-10-09T14:43:45Z

L1 Help Desk Technician

Fort Washington, PA
onsite
Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for an L1 Help Desk Technician to provide dependable front-line technical support for both onsite employees and a large remote workforce in Pennsylvania. This contract position is ideal for someone who enjoys resolving everyday IT issues, supporting end users directly, and working in a Microsoft-centered environment. The role combines hands-on desktop support with remote assistance, ticket management, and routine device setup while helping maintain a smooth day-to-day technology experience across the organization. Responsibilities: • Deliver first-level technical assistance to employees working in the office as well as staff connecting remotely from other locations. • Manage incoming support requests through the ticketing queue, document issues accurately, and move cases forward to resolution in a timely manner. • Troubleshoot Windows-based hardware and software problems, including common break/fix incidents affecting desktops, laptops, and user accounts. • Provide direct one-on-one support through chat, remote access tools, and occasional phone interaction to address user concerns efficiently. • Prepare and configure end-user devices for deployment, ensuring systems are ready for business use. • Perform routine checks on key office technology and infrastructure at the beginning and end of the workday to help identify issues early. • Support a Dell-based workstation environment and assist users with Microsoft platform-related questions and technical problems. • Collaborate closely with the onsite team to extend coverage and reduce support delays for employees needing immediate assistance.
2026-10-15T14:28:42Z

IT Support Technician

Gary, IN
onsite
Temporary to Hire
21.85 - 25.30 USD / Hourly
We are looking for an IT Support Technician to provide day-to-day technical support for a manufacturing facility in Indiana. This contract opportunity with potential for a permanent role is ideal for someone who enjoys being the go-to onsite IT resource, helping employees stay productive while keeping local systems and devices running smoothly. The role will work closely with plant personnel and leadership to resolve technical issues, support core business technology, and promote reliable IT operations in an industrial environment. Responsibilities: • Deliver frontline technical assistance for employees by diagnosing and resolving hardware, software, and access-related issues across the site. • Support desktop and laptop computers, printers, scanners, mobile devices, and other end-user equipment to maintain daily operations. • Manage and update service desk requests, ensuring issues are documented clearly and addressed in a timely manner. • Troubleshoot Windows 10 and Windows 11 environments, including user accounts, device performance, and standard application problems. • Provide support for Microsoft 365 tools and assist with routine administrative tasks tied to user productivity services. • Help maintain local infrastructure by identifying and addressing basic network connectivity issues involving TCP/IP, DNS, DHCP, and wireless access. • Keep hardware inventory records and technical documentation organized, accurate, and up to date. • Partner with site leadership and other IT contacts to support stable technology operations within the manufacturing plant.
2026-10-30T20:23:47Z

IT Support Specialist

Austin, TX
onsite
Temporary / Contract
28.00 - 32.00 USD / Hourly
Robert Half is actively partnering with an Austin-based client to identify an IT Support Specialist (contract). In this role, you are responsible for providing advanced technical support, systems administration, infrastructure maintenance, and project coordination for a multi-site organization. This role serves as an escalation point for complex technology issues while ensuring the stability, security, and performance of systems that support both clinical and business operations. This role is onsite in Austin, Tx. Key Responsibilities<ul><li>Provide Tier 2 support for escalated hardware, software, network, and system issues</li><li>Troubleshoot and support desktops, laptops, mobile devices, printers, VoIP systems, and other peripherals</li><li>Administer user accounts, permissions, group policies, and multi-factor authentication solutions</li><li>Support Microsoft 365, Active Directory, server environments, and endpoint management platforms</li><li>Assist with network administration, connectivity issues, wireless infrastructure, and firewall troubleshooting</li><li>Monitor system performance, availability, and security to ensure reliable operations</li><li>Support business-critical applications and coordinate issue resolution with vendors and internal stakeholders</li><li>Maintain technical documentation, knowledge base articles, and standard operating procedures</li><li>Participate in technology deployments, upgrades, hardware refreshes, and infrastructure projects</li><li>Identify and recommend process and technology improvements that enhance operational efficiency</li><li>Provide guidance and knowledge sharing to junior team members and end users</li><li>Ensure adherence to organizational security standards, compliance requirements, and IT best practices</li></ul>
2026-10-26T13:28:44Z

IT Technician

Watchung, NJ
remote
Temporary / Contract
21.85 - 25.30 USD / Hourly
We are looking for an IT Technician to provide reliable front-line desktop support for end users in Watchung, New Jersey. This Long-term Contract opportunity is ideal for someone with hands-on Level 1 support experience who communicates clearly, resolves routine technical issues efficiently, and delivers strong in-person service. The role offers the chance to support daily IT operations while learning client-specific tools and processes through on-the-job training. Responsibilities: • Deliver first-line desktop and help desk support for hardware, software, and basic system issues affecting end users. • Respond to service requests and incidents by documenting, tracking, and updating tickets through resolution. • Troubleshoot Windows-based workstation problems, including login access, device setup, and common application errors. • Provide hands-on assistance to employees with workstation, peripheral, and connectivity-related concerns. • Support user account activities in Active Directory such as basic access updates and account-related assistance. • Escalate more complex technical problems when needed while maintaining clear communication with users and internal teams. • Assist with device deployment, workstation preparation, and general desktop maintenance as part of ongoing IT support operations.
2026-10-29T18:43:48Z

IT Help Desk Support Specialist

Century City, CA
remote
Temporary / Contract
25.00 - 35.00 USD / Hourly
Position Summary We are seeking a skilled and customer-focused Desktop Support Technician to provide advanced technical support for end users across the organization. This role serves as a primary escalation point for Tier I support issues and is responsible for troubleshooting hardware, software, network connectivity, and endpoint-related issues. The ideal candidate will possess strong technical expertise, excellent customer service skills, and the ability to work independently in a fast-paced environment. Key Responsibilities<ul><li>Provide Tier II support for desktops, laptops, mobile devices, printers, and related peripherals.</li><li>Diagnose and resolve complex hardware, software, operating system, and application issues.</li><li>Install, configure, maintain, and upgrade workstations, software, and equipment.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Manage user accounts, permissions, and access within Active Directory and Azure Active Directory (Entra ID).</li><li>Assist with onboarding and offboarding activities, including equipment deployment and account provisioning.</li><li>Troubleshoot network connectivity issues, including VPN, Wi-Fi, and basic LAN/WAN problems.</li><li>Document incidents, resolutions, and procedures within the IT ticketing system.</li><li>Escalate issues to appropriate teams when necessary and track resolution through completion.</li><li>Maintain inventory of IT assets and assist with technology refresh initiatives.</li><li>Support conference room technology, audio/video equipment, and meeting room setups.</li><li>Participate in after-hours support, maintenance activities, and on-call rotations as required.</li><li>Follow company security policies and assist with endpoint compliance initiatives.</li></ul>
2026-10-26T17:58:43Z

Maritime: Charter Desk Analyst

New York, NY
onsite
Permanent / Full Time
75000.00 - 95000.00 USD / Yearly
Maritime: Charter Desk Analyst Our client, a global leader in the maritime industry, is expanding its New York City team. This Analyst will support the commercial and freight trading desks through analysis of vessel availability, freight rates, bunker fuel costs, and charter party agreements. Key Responsibilities:<ul><li>Market Analysis: Track and analyze shipping freight rates, spot/time charter markets, and rival fixture data (e.g., dry bulk, tanker, or container sectors).</li><li>Commercial Support: Assist senior charterers and brokers in evaluating freight calculations, voyage estimates, and laytime/demurrage calculations.</li><li>Data Management: Maintain internal databases, tracking sheets, and market intelligence reports regarding fleet movements and port congestions.</li><li>Liaison: Coordinate with operations, marine, and trade teams to ensure smooth post-fixture execution.</li></ul>
2026-11-03T19:08:46Z

Accounting Analyst II

North Richland Hills, TX
onsite
Permanent / Full Time
70000.00 - 80000.00 USD / Yearly
We are looking for an Accounting Analyst I or II to join our team. This permanent, on-site position supports the financial administration of specialized districts through accurate reporting, organized recordkeeping, and responsive coordination with clients and stakeholders. The role is well suited for a detail-focused individual who enjoys balancing accounting tasks, project support, and communication in a deadline-driven environment. This opportunity offers meaningful exposure to public finance operations while contributing to projects that serve local communities. Responsibilities:• Prepare recurring financial and administrative deliverables, including planning updates, disclosure materials, funding requests, transfer activity, and bond-related reporting.• Examine source documents and account information to confirm accuracy, completeness, and alignment with applicable requirements.• Maintain orderly financial files, project records, and supporting documentation so information is easy to retrieve and audit.• Respond to questions from clients, residents, and other stakeholders with clarity and appropriate follow-through.• Coordinate requests for information across internal teams and provide timely updates on account and project status.• Follow established procedures, templates, and documentation standards while helping keep work on schedule.• Identify opportunities to improve efficiency and support process enhancements that strengthen reporting and record management.• Participate in team meetings, training activities, and shared initiatives while tracking time and supporting overall group objectives.
2026-10-26T13:38:43Z

Service Desk Specialist

Century City, CA
remote
Temporary / Contract
34.00 - 36.00 USD / Hourly
Email: valerie.montoya@rht.(com) for immediate consideration! Robert Half is seeking a highly motivated and driven Service Desk Specialist that will be responsible for supporting, imaging, and troubleshooting O365, MAC equipment along with Windows equipment and more. Hours: 10am -7pm (PST) Top Skills:<ul><li>Enterprise and/or Entertainment Exp.</li><li>5+ Years of Exp. in Escalated Service Desk</li><li>White-Glove/VP/Exec Support</li><li>M365, AD/Entra ID</li><li>Windows/Mac OS Exp. (Blended Userbase)</li><li>iOS/Android</li><li>ITSM (ServiceNow)</li><li>JAMF / MDM endpoint management </li><li>L3 Ticketing</li><li>Audio/Visual Set up/Troubleshooting</li><li>MFA</li></ul>
2026-11-07T00:43:43Z

Senior IT Support Specialist

Mount Vernon, NY
onsite
Temporary to Hire
31.66 - 36.66 USD / Hourly
We are looking for a Senior IT Support Specialist to provide hands-on technical support for end users and office technology in New York. This contract opportunity with permanent potential is ideal for someone who enjoys resolving complex support issues, maintaining reliable workstation performance, and assisting with a wide range of hardware, software, and connectivity needs. The role will support daily operations across desktops, mobile devices, collaboration tools, and core business applications while contributing to broader IT improvement efforts. Responsibilities: • Oversee incoming support requests, prioritize open incidents, and drive issues through to completion within expected service levels. • Set up, maintain, and troubleshoot desktops, laptops, monitors, mobile devices, and other end-user equipment to ensure dependable day-to-day performance. • Provide assistance with collaboration platforms, communication tools, and workplace technology used across the organization. • Diagnose and resolve problems affecting essential business applications and internal technology systems. • Contribute to device rollouts, workstation deployments, hardware refreshes, and other IT-led implementation projects. • Maintain accurate records for technology assets, equipment assignments, and support documentation. • Investigate network and connectivity problems involving local infrastructure, wireless access, and related hardware components. • Support the installation, replacement, and upgrade of network equipment and assist with cabling or physical connectivity tasks as needed. • Work with outside technology vendors to coordinate issue resolution, infrastructure support, and hardware-related project activity.
2026-10-12T20:08:44Z

IT Technician

Dallas, TX
onsite
Temporary / Contract
34.00 - 39.00 USD / Hourly
We are looking for an IT Technician to provide dependable desktop support and Microsoft 365 administration for a team based in Dallas, Texas. This Long-term Contract position focuses on delivering responsive end-user assistance, maintaining secure and reliable technology operations, and keeping systems, devices, and documentation well organized. The role is ideal for a hands-on IT specialist who can balance daily support needs with asset management, account administration, and collaboration with external service providers. POSITION: IT TECHNICIANLOCATION: DALLAS, TXDURATION: 3 MONTH CONTRACT, WITH POSSIBILITY TO CONVERTRATE: $35-$38 (DEPENDING ON EXPERIENCE) RESPONSIBILITIES<ul><li>Provide onsite and remote technical support for hardware, software, and end-user issues.</li><li>Troubleshoot desktops, laptops, printers, scanners, mobile devices, and conference room technology.</li><li>Configure, deploy, maintain, and retire workstations and laptops.</li><li>Support employee onboarding/offboarding, account provisioning, and equipment management.</li><li>Administer Microsoft 365, Exchange Online, Entra ID, Azure, Intune, user accounts, licenses, and mailboxes.</li><li>Manage VPN access, mobile devices, and endpoint security tools.</li><li>Apply patches, monitor backups, and support business continuity processes.</li><li>Coordinate with the MSP and technology vendors on support requests, escalations, and maintenance activities.</li><li>Assist with security monitoring, MFA, access reviews, phishing awareness, and incident response.</li><li>Maintain IT documentation, asset inventories, and operational procedures.</li></ul>
2026-10-29T15:53:47Z

IT Support Specialist

Lenexa, KS
onsite
Temporary to Hire
- USD / Hourly
We are looking for an IT Site Support Specialist to provide hands-on technical assistance and dependable day-to-day support for end users in Lenexa, Kansas. This contract opportunity with permanent potential is ideal for someone who enjoys resolving hardware, software, and connectivity issues while helping maintain a stable and efficient technology environment. The role will work closely with employees and internal teams to troubleshoot incidents, support infrastructure needs, and deliver responsive service across the site. Responsibilities: • Provide frontline technical support for desktop, laptop, printer, and mobile device issues, ensuring timely resolution for end users. • Diagnose and address problems related to operating systems, standard business applications, and basic network connectivity. • Manage and document support requests through the ticketing system, keeping records accurate and users informed throughout the process. • Install, configure, and maintain workstation hardware, peripherals, and approved software in alignment with company standards. • Support onsite technology infrastructure by assisting with device setup, connectivity troubleshooting, and routine maintenance tasks. • Escalate complex incidents to appropriate teams when needed and collaborate to drive issues through to completion. • Assist with user account support, access-related requests, and general technology onboarding activities for employees. • Contribute to a positive support experience by communicating clearly, prioritizing service requests, and following established processes.
2026-10-13T12:58:41Z

IT Support Specialist

Lenexa, KS
onsite
Temporary to Hire
- USD / Hourly
We are looking for an IT Site Support Specialist to provide hands-on technical support for end users and maintain reliable workplace technology in Lenexa, Kansas. This contract opportunity is ideal for someone who enjoys resolving hardware, software, and connectivity issues while delivering a strong customer support experience. The person in this role will help keep day-to-day IT operations running smoothly by supporting desktop environments, infrastructure components, and service management processes. Responsibilities: • Deliver onsite technical assistance for desktops, laptops, peripherals, and mobile devices to minimize employee downtime. • Diagnose and resolve incidents involving operating systems, basic network connectivity, user accounts, and standard business applications. • Manage support requests through the ServiceNow platform, ensuring accurate documentation, timely updates, and proper ticket resolution. • Install, configure, and replace end-user hardware and software in accordance with internal IT standards. • Support local technology infrastructure by identifying issues, escalating complex problems when needed, and coordinating with broader IT teams. • Perform routine workstation setup, imaging, and deployment for new employees, role changes, and equipment refreshes. • Maintain inventory records for devices and accessories while helping ensure equipment is tracked and available for business needs.
2026-10-13T12:58:41Z

IT Support Specialist (macOS)

Harrisburg, PA
onsite
Temporary to Hire
28.00 - 32.00 USD / Hourly
We are looking for a hands-on IT Support Specialist (macOS) to deliver dependable technical assistance for staff in Harrisburg, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day user issues, supporting Apple-focused environments, and keeping endpoint and account services running smoothly. The role centers on Tier 1 and Tier 2 support, Microsoft 365 administration, device management, and clear communication with end users. You will also partner with vendors and elevate more advanced infrastructure or security matters to IT leadership when needed. Responsibilities: • Deliver first- and second-level support for employee technology requests, ensuring issues are logged accurately, prioritized appropriately, and carried through to completion. • Provide day-to-day support for macOS systems, Apple hardware, mobile devices, and key workplace applications such as Microsoft 365, Teams, SharePoint, Outlook, OneDrive, Zoom, and Zoho One. • Prepare, configure, enroll, and deploy devices while maintaining asset records, software distribution, compliance checks, and lifecycle updates for endpoints. • Handle user account tasks including onboarding, offboarding, access adjustments, license administration, and other identity-related support activities. • Diagnose and resolve common problems involving connectivity, authentication, conferencing tools, printers, copiers, peripherals, and general office technology. • Create and maintain support documentation, end-user instructions, knowledge articles, and operational runbooks to improve consistency and service quality. • Work with external vendors for troubleshooting, service coordination, and issue follow-up when third-party assistance is required. • Escalate advanced technical, cybersecurity, or infrastructure concerns to IT leadership with clear documentation and context.
2026-10-27T15:18:45Z

Financial Analyst

New Orleans, LA
onsite
Permanent / Full Time
70000.00 - 80000.00 USD / Yearly
We are looking for a Financial Analyst to join our client's team. This is a mostly remote role with 2 weeks of onsite training and quarterly meetings in New Orleans, Louisiana. In this role, you will help evaluate financial and operational performance by gathering data, conducting research, and supporting the development of analytical reports for healthcare-related engagements. The position offers the opportunity to contribute to client-facing projects while collaborating with experienced professionals and managing multiple priorities in a deadline-driven environment. Responsibilities:• Enter, organize, and validate financial and productivity information used for modeling, benchmarking, and performance analysis.• Gather and synthesize both numerical and narrative healthcare financial and operational data to support consulting engagements.• Perform targeted market research on physician specialties, medical services, procedures, and reimbursement trends to inform analysis.• Partner with valuation professionals to prepare financial analyses and contribute written content for valuation and consulting reports.• Manage several assignments at once by balancing deadlines and adjusting to priorities established by senior team members.• Assist with special projects and ad hoc analyses as business and client needs arise.• Maintain accurate project documentation and update records within the project management system.• Support strong client service by delivering dependable, timely work and communicating professionally throughout each engagement.• Work independently with a high degree of accuracy, confidentiality, and accountability while contributing to continuous quality improvement.
2026-11-06T18:54:08Z

Desktop Support Analyst

Cambridge, MA
onsite
Temporary / Contract
39.59 - 45.84 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical assistance for a dynamic health pharm/biotech environment in Cambridge, Massachusetts. This Long-term Contract position will support both on-site and remote employees, helping keep end-user technology reliable, secure, and productive across multiple locations. The role is ideal for someone who enjoys direct user interaction, practical troubleshooting, and delivering responsive support across a broad range of desktop and collaboration tools. Responsibilities: • Deliver front-line and intermediate technical support for desktops, laptops, mobile devices, and related hardware for employees working on-site and remotely. • Diagnose and resolve operating system, application, and device issues across Windows environments, with occasional support for Mac systems. • Manage user access tasks such as password resets, account unlocks, and directory-based support within Active Directory, Entra ID, and Okta. • Provide walk-up assistance through an IT kiosk model, offering timely help for day-to-day technical questions and urgent user issues. • Support Microsoft 365 applications and collaboration platforms, including Outlook, Teams, and Zoom, to maintain effective end-user communication. • Track, update, and resolve incidents and service requests through ServiceNow while maintaining accurate documentation and status visibility. • Handle a mix of Level 1 through Level 2.5 support requests, escalating complex issues appropriately and following through to resolution. • Contribute to endpoint management initiatives, including Windows 11 rollout activities, Intune adoption, and patch management improvements using ManageEngine. • Assist a large user population spread across multiple Cambridge buildings as well as remote staff in other locations. • Work closely with service desk peers and local team leads to maintain consistent support coverage and a strong customer service experience.
2026-11-03T16:33:43Z

Leave of Absence Specialist- hybrid

Minnetonka, MN
remote
Temporary / Contract
40.00 - 45.00 USD / Hourly
We are looking for a Leave of Absence Analyst II to support leave administration for a health insurance organization in Minnetonka, Minnesota. This Long-term Contract opportunity is ideal for someone who is detail oriented and can interpret leave policies, apply federal and state regulations, and guide employees and leaders through complex absence-related matters. The person in this role will work closely with HR, management, legal partners, and an external leave administrator while delivering responsive, accurate service in a fast-paced environment. Responsibilities: • Oversee employee leave cases from initial request through resolution, confirming eligibility, certifications, and required actions in accordance with company guidelines and applicable laws. • Maintain accurate case records by organizing and uploading documentation to the appropriate employee files and ensuring information is current and complete. • Act as the primary contact between employees, HR teams, managers, and the external leave vendor to resolve issues efficiently and support a smooth leave experience. • Monitor leave activity related to disability, family and medical leave, statutory leave, and workers’ compensation, escalating complex situations to leadership when needed. • Explain leave policies and return-to-work expectations to employees and supervisors, including participation in interactive discussions when accommodations or case-specific guidance are required. • Partner with payroll, benefits, employee relations, management, and legal stakeholders to address case impacts and maintain compliant administration practices. • Identify opportunities to strengthen leave processes and collaborate with the third-party administrator on improvements and implementation efforts. • Use reporting tools, Excel, and ticketing systems to track cases, review trends, and support daily operational needs, project work, and other assigned responsibilities.
2026-11-02T15:04:06Z

Technical Customer Support Lead

Auburn, NH
onsite
Temporary to Hire
- USD / Hourly
We are looking for an experienced Technical Customer Support Lead to oversee daily support operations and help maintain a high standard of service for customers in Auburn, New Hampshire. This contract position is ideal for someone who can guide a technical support team, manage escalations with confidence, and keep service delivery aligned with business expectations. The role combines hands-on operational coordination with team mentorship, cross-functional collaboration, and a strong focus on timely, consistent customer communication. Responsibilities: • Direct day-to-day support activities by overseeing ticket queues, monitoring tasks, and incident handling to keep work moving efficiently. • Act as the main point of escalation for urgent or high-impact issues, ensuring customers receive prompt updates and effective resolution paths. • Organize team workload and coverage throughout business hours and during critical situations to maintain service continuity. • Coach and support team members by providing guidance, sharing best practices, and reinforcing consistent support standards. • Review response performance, service levels, and support quality to identify gaps and improve operational execution. • Partner with internal groups such as Development, DevOps, and Quality Assurance to speed up issue resolution and remove blockers. • Own follow-through on major customer concerns from initial escalation through final resolution, including communication and documentation. • Help strengthen support procedures, workflows, and operating guidelines to improve consistency across service operations. • Contribute to reporting on incident patterns, service performance, recurring problems, and operational risks, while supporting post-incident reviews and corrective actions. • Handle customer information responsibly and follow appropriate security practices while supporting time-sensitive events that may require additional hours.
2026-11-06T19:03:43Z

Desktop Support Analyst

Greenville, SC
onsite
Temporary / Contract
22.00 - 25.00 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Greenville, South Carolina. This Contract position is ideal for someone who enjoys resolving hardware and software issues, maintaining reliable workstation performance, and delivering responsive service to users. The role will focus on desktop support, user account assistance, imaging, and day-to-day troubleshooting across Windows-based systems. Responsibilities:• Provide direct support for desktop and workstation issues, diagnosing and resolving technical problems affecting end users.• Install, configure, and maintain Windows 10 devices to ensure stable and secure daily operations.• Set up, replace, and troubleshoot desktop hardware components, peripherals, and related equipment as needed.• Perform desktop imaging and device preparation for new deployments, upgrades, and refresh activities.• Support user account administration tasks within Active Directory, including access updates and basic account maintenance.• Respond to service requests in a timely manner, document resolutions, and escalate complex issues when appropriate.• Assist with workstation standardization efforts and support technical changes as assigned within the desktop environment.
2026-10-26T16:28:45Z

Financial Analyst

Arlington, TX
onsite
Permanent / Full Time
- USD / Yearly
Robert Half Finance & Accounting and Kevin Sweet have partnering with a large organization making a significant investment in its Finance function as it evolves its strategy, structure, and operations. As part of this transformation, the company is building a brand-new Corporate Financial Planning & Analysis (FP& A) and Strategy Group and is seeking a Financial Analyst to join this newly created team. This is much more than a traditional Financial Analyst role. You’ll be joining at a pivotal point in the organization’s evolution, with the opportunity to help develop processes, enhance reporting, strengthen forecasting, analyze business performance, and provide financial insights that support important business decisions. My client offers a hybrid work schedule, beautiful new offices, a competitive annual salary, an annual bonus, and comprehensive benefits. For confidential consideration and further details about this unique and ground floor opportunity, contact Kevin Sweet directly at 682-499-1182 or via email at [email protected] Responsibilities:• Contribute to company-wide budgeting, rolling forecasts, and long-term financial planning activities across multiple business locations.• Build, update, and refine financial models, planning tools, and analytical reports that support operational and strategic decision-making.• Evaluate financial and operating results to uncover trends, explain performance gaps, and highlight risks and growth opportunities.• Partner with accounting, operations, and business leaders to interpret results and turn data into practical recommendations.• Prepare recurring and ad hoc reporting packages, summaries, and presentations for finance leadership and other stakeholders.• Create and maintain dashboards, key performance indicators, and management reporting that increase visibility into business performance.• Support monthly and quarterly close-related analysis by comparing actual results against plans and explaining primary performance drivers.• Recommend ways to improve margins, spending discipline, and operating efficiency through targeted financial analysis.• Assist in strengthening FP& A processes, reporting capabilities, analytical tools, and scalable workflows as the function continues to develop.• Provide financial support for business cases, capital planning efforts, strategic initiatives, and other special projects. Why This Opportunity Stands OutIf you’re looking for a Financial Analyst opportunity where your work goes beyond producing spreadsheets and routine reports, this is an opportunity to make an impact from the ground up.You’ll gain exposure to corporate FP& A and strategic initiatives, collaborate with cross-functional business partners, contribute to the development of new reporting and forecasting processes, and grow alongside a newly established finance team.
2026-10-14T18:48:45Z

IT Support

Albuquerque, NM
onsite
Temporary / Contract
- USD / Hourly
Our client is seeking an IT Support Technician to support workstation deployment, device imaging, asset management, and end-user technology readiness. This role is ideal for an IT professional with hands-on experience supporting desktops, laptops, and device deployments, or a highly motivated IT support professional looking to grow their skills in Microsoft Intune and endpoint management.The primary focus of this role is staging, imaging, configuring, and deploying end-user devices while maintaining accurate asset records and ensuring a smooth technology deployment experience. The individual may also assist with service desk activities, including hardware troubleshooting, printer support, equipment upgrades, and workstation replacements.Key Responsibilities• Configure, image, stage, and deploy desktops, laptops, and mobile devices for end users.• Support workstation lifecycle management, including new deployments, upgrades, refreshes, and replacements.• Utilize Microsoft Intune to deploy operating system images, applications, updates, and configurations.• Assist with endpoint and workstation management within an Intune-managed environment.• Maintain accurate asset inventory and device tracking records.• Support software deployment and installation activities.• Perform testing and quality assurance checks prior to device deployment.• Document deployment activities, configurations, and inventory updates.• Assist with routine service desk requests, including: o PC and laptop troubleshootingo Printer setup and supporto Peripheral installation and configurationo Hardware upgrades and replacementso Basic software support• Track and manage work requests through ticketing and asset management systems.• Follow established IT security, compliance, and operational procedures.Other duties as needed
2026-10-13T16:43:47Z

Technical Support Specialist

San Francisco, CA
remote
Temporary / Contract
40.00 - 40.00 USD / Hourly
We are looking for a Technical Support Analyst to provide advanced technical assistance for connected healthcare technology used in hospitals and care environments in San Francisco, California. This contract position focuses on supporting wireless and embedded devices, resolving user issues across hardware, software, and network layers, and helping maintain reliable operation of critical safety and location-based systems. The role is well suited for someone who combines strong customer support instincts with hands-on troubleshooting experience in Windows-based and device-driven environments. This is a remote, contract opportunity! Responsibilities:• Deliver front-line and intermediate technical support for healthcare clients using connected safety, tracking, and device-based solutions• Diagnose and resolve issues involving Windows systems, embedded devices, wireless connectivity, software behavior, and peripheral hardware• Manage incoming service desk requests, prioritize incidents appropriately, and follow cases through to completion• Support remote troubleshooting sessions with end users by guiding configuration changes, diagnostics, and corrective actions• Monitor reported performance concerns and investigate system reliability issues across deployed customer environments• Record support activity thoroughly, including problem details, steps taken, outcomes, and recommended follow-up actions• Partner with internal technical teams to escalate complex incidents and help drive timely resolution• Contribute to product learning, support readiness, and knowledge-sharing efforts for specialized healthcare and IoT platforms
2026-10-23T22:13:45Z

Desktop Support Analyst

Madison, WI
onsite
Temporary / Contract
25.00 - 30.00 USD / Hourly
We are seeking a customer-focused Desktop Support Technician to join a collaborative IT team supporting a mid-to-large-sized enterprise environment. This individual will provide hands-on technical support to approximately 1,000 end users, troubleshoot desktop and hardware issues, manage service requests, and assist with ongoing technology initiatives.The ideal candidate has at least 3 years of desktop support experience in a mid-to-large environment, strong documentation skills, and a genuine passion for helping end users. This role is well suited for someone who is team-oriented, adaptable, and comfortable balancing daily ticket volume with project-based work.Responsibilities<ul><li>Provide Tier 1/2 desktop and end-user support across a diverse enterprise environment.</li><li>Troubleshoot hardware, software, Windows operating system, printer, and connectivity issues.</li><li>Manage and resolve incidents and service requests through a ticketing system, including ServiceNow.</li><li>Maintain accurate ticket documentation and contribute to knowledge sharing and support procedures.</li><li>Support Microsoft Intune or SCCM for device management, deployments, group assignments, and testing.</li><li>Assist with Windows 11 upgrades for manufacturing workstations and end-user computers.</li><li>Support printer replacements and other hardware refresh initiatives throughout the manufacturing environment.</li><li>Participate in the daily ticket and phone support queues, collaborating with team members to meet service expectations.</li><li>Provide hands-on support across the campus, building relationships with end users and understanding the business environment.</li><li>Assist with additional IT projects and operational needs as they arise.</li></ul>
2026-11-03T20:23:48Z

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