548 Results for Customer Success Specialist Jobs in Html

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Customer Service Representative

New Holland, PA
onsite
Temporary to Hire
19.00 - 20.00 USD / Hourly
We are looking for a Customer Service Representative to support customers and vendors with timely and attentive service in New Holland, Pennsylvania. This Contract to Permanent opportunity is well suited for someone who enjoys resolving questions, handling a high volume of inbound interactions, and ensuring each inquiry is routed or completed accurately. The role focuses on delivering responsive assistance across several service areas while maintaining clear documentation and a positive customer experience. Responsibilities:• Respond to customer inquiries by phone and other communication channels, gathering details to understand the nature of each request and determine the best path to resolution.• Address service-related matters within assigned authority, including questions connected to underwriting, claims, billing, and marketing support.• Escalate concerns that fall outside established guidelines to the appropriate internal department and follow through to help ensure timely handling.• Document customer interactions thoroughly and maintain accurate records of requests, actions taken, and outcomes.• Track recurring service concerns and share patterns with leadership to support issue identification and process improvement.• Welcome guests in a courteous manner when assigned to front desk coverage and help manage visitor entry into the facility.• Provide administrative support in the office, including assistance with preparing and assembling renewal mailing materials when needed.• Contribute to daily operations by taking on additional tasks or special assignments as directed by the supervisor.
2026-10-22T17:28:46Z

Front Desk Administrative Specialist

Tulalip, WA
onsite
Permanent / Full Time
19.00 - 21.00 USD / Hourly
We are looking for a Front Desk Administrative Specialist to support daily office operations and provide responsive service to members in Tulalip, Washington. This position plays an important role in handling front desk activity, organizing records, and assisting with membership-related documentation. The ideal candidate is detail-oriented, communicates clearly, and is comfortable managing administrative tasks in a fast-paced office setting. Responsibilities:• Receive and post customer payments accurately each day while maintaining organized financial records.• Prepare and process permits, membership forms, and related administrative documents in a timely manner.• Contact members regarding outstanding balances and follow up on collection-related matters effectively.• Keep member files current by updating records, scanning documentation, and ensuring information is properly stored.• Distribute decals and gate cards while confirming eligibility and maintaining issuance records.• Serve as the first point of contact at the front desk by answering questions, addressing concerns, and directing inquiries appropriately.• Review and apply park rules, by-laws, and tribal agreement requirements when assisting members and processing documentation.• Support general office operations by handling inbound calls, performing data entry, and completing additional administrative duties as needed. The pay range for this position is $19.00 to $21.00 per hour. Benefits:<ul><li>Medical, Dental, Vision and Life Insurance after successful completion of probationary period.</li><li>40 hours vacation granted after successful completion of probationary period.</li><li>1 hour of paid sick leave for every 40 hours worked.</li><li>401(k) retirement plan with 3% company match</li><li>Six paid holidays</li><li>Four personal days</li></ul>
2026-10-30T23:08:42Z

Customer Service Representative

Minneapolis, MN
remote
Temporary / Contract
17.00 - 22.00 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-10-30T20:58:47Z

Tax Manager

Marlboro, NJ
onsite
Permanent / Full Time
150000.00 - 225000.00 USD / Yearly
We are looking for an experienced Tax Manager to join a public accounting team serving clients in New Jersey. This role focuses on overseeing complex multistate tax engagements, delivering practical planning guidance, and supporting businesses and individuals with evolving tax needs. The ideal candidate brings strong technical judgment, a client-focused approach, and the ability to lead staff while managing multiple priorities in a fast-paced environment. Benefits: Medical, Dental, Vision Responsibilities:• Oversee the preparation and final review of multistate tax filings for partnerships, corporations, S corporations, single-member LLCs, and individual taxpayers.• Direct state and local tax matters, including apportionment analysis, nexus considerations, composite filings, and nonresident withholding requirements.• Advise clients on tax planning strategies designed to improve outcomes, address upcoming obligations, and support informed business and personal financial decisions.• Lead advisory engagements related to entity formation, structural changes, and expansion into additional states or jurisdictions.• Supervise tax staff by providing guidance, reviewing deliverables, and supporting ongoing development through coaching and feedback.• Manage multiple client engagements simultaneously, monitor progress against deadlines, and resolve technical or procedural issues as they arise.• Communicate engagement updates, planning considerations, and areas of concern to leadership in a clear and timely manner.• Utilize tax and accounting software, including CCH ProSystem Fx, CCH Sales Tax, and QuickBooks, to support accurate reporting and efficient workflow execution.
2026-10-27T12:43:43Z

Credit & Collections Specialist

West Conshohocken, PA
onsite
Permanent / Full Time
- USD / Yearly
Robert Half has partnered with a thriving manufacturer on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, applying daily payments, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed. How you will make an impact· Review and assess customer credit applications, financial statements, and payment history to establish appropriate credit limits · Monitor accounts receivable aging and proactively follow up on past-due balances · Perform collections activities via phone, email, and written correspondence · Investigate and resolve billing discrepancies, short payments, and disputes · Maintain accurate and up-to-date customer credit files and account records · Collaborate with sales, customer service, and accounting teams to address account issues · Recommend accounts for credit holds or escalation based on risk assessment · Prepare and analyze reports related to credit exposure, delinquency trends, and collections performance · Support month-end close activities, including reconciliation of A/R accounts · Ensure compliance with company policies and applicable regulations
2026-10-14T15:33:42Z

Tax Manager - Public

Cleveland, OH
onsite
Permanent / Full Time
90000.00 - 120000.00 USD / Yearly
We are looking for a skilled Tax Manager - Public to join a client-focused accounting team in Cleveland, Ohio. This role leads tax compliance engagements across business, trust, and individual returns while ensuring work is accurate, timely, and aligned with high-quality standards. The position also partners closely with clients and internal staff to address tax matters, improve outcomes, and support ongoing growth. Success in this role requires strong technical judgment, effective project leadership, and the ability to manage multiple priorities with confidence. Responsibilities: • Review business, trust, and individual income tax returns for accuracy, completeness, and compliance before final delivery. • Oversee tax engagements from initial planning through completion, ensuring deadlines, quality expectations, and client needs are met. • Research tax matters, resolve filing issues, and recommend practical strategies that support stronger client results. • Lead multiple assignments at the same time while maintaining organized workflows and consistent communication on progress. • Act as the primary manager on designated client accounts, guiding engagement execution and coordinating final deliverables. • Build and maintain strong client relationships by developing an understanding of each organization’s operations and tax environment. • Assign work to team members effectively, monitor performance, and provide direction throughout the compliance process. • Coach and develop staff by strengthening technical knowledge, industry understanding, and career growth. • Stay current on tax regulations, emerging guidance, and relevant authorities, and apply that knowledge to moderately complex situations.
2026-11-09T15:38:44Z

Collections Specialist

Houston, TX
onsite
Temporary / Contract
26.60 - 30.80 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support receivables activities for a growing team in Houston, Texas. This Long-term Contract position is ideal for someone who can manage a large volume of accounts while maintaining accuracy and strong customer communication. The role follows a hybrid schedule with time split between the office and remote work, and it offers the opportunity to contribute to timely cash flow and account resolution. Responsibilities: • Manage outreach and follow-up activities for a high volume of customer accounts to secure timely payment and reduce outstanding balances. • Review account status, billing details, and payment history to identify discrepancies and determine the best collection approach. • Communicate with customers by phone and in writing to resolve past-due balances while maintaining a detail-oriented and service-focused approach. • Use Excel tools such as formulas, pivot tables, and lookup functions to track collection activity, analyze aging trends, and prepare status reports. • Partner with internal teams including billing, customer service, and accounts receivable to investigate issues and support account resolution. • Document collection efforts, customer responses, and payment commitments accurately within accounting and CRM systems. • Apply sound judgment and negotiation skills to address disputes, establish payment arrangements, and escalate complex cases when needed. • Support ongoing process updates and system-related changes as needed while maintaining continuity in daily collections operations.
2026-10-23T22:13:45Z

Client Services Representative

Boston, MA
onsite
Temporary to Hire
35.00 - 48.00 USD / Hourly
We are seeking a professional and client-focused Client Services Representative to join our growing Financial Services team. This individual will serve as a primary point of contact for clients, providing exceptional service and support related to investment accounts, financial products, account maintenance, and operational inquiries. The ideal candidate is detail-oriented, organized, and committed to delivering a high-quality client experience while working collaboratively with advisors, portfolio managers, and internal operations teams. Key Responsibilities<ul><li>Serve as a primary contact for clients via phone, email, and in-person meetings.</li><li>Respond to client inquiries regarding account activity, investment statements, transactions, and service requests.</li><li>Assist with account opening, onboarding, transfers, and maintenance activities.</li><li>Process and monitor client paperwork, ensuring accuracy and completeness.</li><li>Coordinate client requests with advisors, investment professionals, custodians, and operations teams.</li><li>Maintain detailed and accurate client records within CRM and portfolio management systems.</li><li>Prepare client meeting materials, reports, presentations, and account documentation.</li><li>Support the collection and review of compliance and regulatory documentation.</li><li>Assist with money movement requests, account updates, beneficiary changes, and other service-related transactions.</li><li>Track outstanding client requests and ensure timely resolution.</li><li>Help identify opportunities to improve service processes and enhance the overall client experience.</li><li>Maintain confidentiality and safeguard sensitive client and financial information.</li><li>Stay informed on firm policies, procedures, and industry regulations.</li></ul>Qualifications<ul><li>Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field preferred.</li><li>3+ years of experience in financial services, investment management, asset management, corporate trust, loan administration, or client relationship management.</li><li>Strong understanding of capital markets, investment products, and financial services operations.</li><li>Knowledge of corporate trust, fund administration, loan servicing, syndicated loans, or related financial products.</li><li>Experience supporting institutional clients, asset managers, investment firms, banks, or alternative investment funds.</li></ul>
2026-10-23T20:43:44Z

Collections Specialist

Pawtucket, RI
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a Collections Specialist to join our team in Rhode Island on a contract basis. This role focuses on connecting with customers regarding past-due commercial accounts, identifying the reasons for delayed payment, and helping move balances toward resolution through a thoughtful and service-oriented approach. The ideal candidate can balance persistence with empathy, investigate account issues carefully, and support timely payment outcomes while maintaining positive business relationships. Responsibilities: • Contact customers with overdue commercial balances through phone and email outreach to encourage prompt payment. • Review account histories and billing details to determine the cause of unpaid invoices and clarify outstanding issues. • Work with customers to resolve disputes, payment concerns, and account discrepancies that may be delaying collection. • Maintain accurate records of collection activity, customer conversations, commitments, and follow-up actions. • Partner with internal teams to research billing questions and support effective resolution of open account items. • Use Sage 300 and related systems to track account status, document updates, and monitor collection progress. • Prioritize high-value or aging accounts to maximize cash recovery within established timelines. • Provide courteous, solution-focused service that supports payment resolution without using an aggressive collection style.
2026-10-29T15:24:06Z

Digital Marketing Manager

Eagan, MN
onsite
Permanent / Full Time
90000.00 - 115000.00 USD / Yearly
We are looking for a strategic Digital Marketing Manager to guide brand growth and customer engagement for a manufacturing organization in Eagan, Minnesota. This position will shape integrated marketing programs that connect retail, ecommerce, and direct-to-consumer audiences while strengthening overall market presence. The ideal candidate brings strong leadership in brand development, campaign execution, and performance-driven digital marketing, along with the ability to collaborate across teams and translate business goals into effective marketing initiatives. Responsibilities: • Direct brand planning and market positioning across product categories and customer touchpoints to ensure a consistent and compelling presence. • Build and execute multi-channel marketing programs that support awareness, engagement, and revenue objectives across online and offline environments. • Lead launch planning for new products, coordinating messaging, channel strategy, and execution for retail, ecommerce, and direct sales pathways. • Manage campaigns across paid, owned, earned, and social channels, refining tactics to improve reach, response, and conversion. • Partner with sales and internal stakeholders to create shopper-focused initiatives that strengthen customer relationships and support business growth. • Oversee digital efforts such as email campaigns, paid social, Google Ads, website promotion, and customer acquisition programs to expand demand and online sales. • Guide content development across formats including web copy, social posts, visual assets, product education materials, and campaign storytelling. • Supervise external partners and internal marketing resources while keeping projects aligned with timelines, budgets, and brand standards. • Analyze campaign performance, engagement trends, and key marketing metrics using tools such as Google Analytics to inform optimization and investment decisions.
2026-10-09T21:13:45Z

Collections Specialist

Tonawanda, NY
remote
Temporary to Hire
22.80 - 26.40 USD / Hourly
We are looking for a Collections Specialist to join a Financial Services organization in Tonawanda, New York in a Contract to Permanent capacity. This position focuses on commercial account recovery and client communication, supporting a high-volume portfolio in a fast-paced environment. The ideal candidate brings strong B2B collections experience, sound judgment, and a detail-oriented approach to relationship management with both clients and internal teams. Responsibilities: • Oversee a portfolio of commercial accounts, managing collection activity across a high-volume desk while keeping records current and organized. • Communicate directly with clients through written updates and conversations to provide clear status reports on assigned accounts. • Drive recovery efforts on placed accounts by following up consistently, negotiating appropriately, and escalating matters when needed. • Conduct skip tracing and related research to locate businesses or responsible parties and support next-step collection activity. • Coordinate referrals to legal counsel for accounts that require formal action, ensuring documentation is complete and timely. • Contribute to department meetings and team initiatives, including sharing updates, presenting information, and supporting office projects as needed. • Participate in training, seminars, and career development activities to strengthen collections knowledge and performance. • Build strong working relationships across the department while supporting process improvements that enhance results for clients and the business. • Foster long-term client partnerships through responsive service, attention to detail, and ongoing account oversight.
2026-11-03T13:34:02Z

Social Media Specialist

West View, PA
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a creative Social Media Specialist to support mission-focused organizations through strategic digital storytelling and audience engagement in West View, Pennsylvania. This contract opportunity begins as a 4-6 month contract and offers the potential to transition into a long-term role. The person in this position will shape social content that strengthens visibility, encourages community participation, and helps drive outcomes such as donations, event involvement, and volunteer interest. Working in a hybrid environment, this individual will partner with internal teams to deliver thoughtful, results-oriented social media initiatives. Responsibilities: • Plan, build, and publish social media content across key platforms such as Facebook, Instagram, and LinkedIn while maintaining a consistent brand voice. • Design campaign strategies that help nonprofit and purpose-driven clients increase donor engagement, event participation, and volunteer response. • Produce short-form social video by coordinating filming, editing footage, and tailoring creative assets for platform-specific performance. • Write persuasive captions and calls to action that motivate audiences to contribute, register, participate, or engage with campaigns. • Oversee paid social advertising efforts on Meta channels and LinkedIn, adjusting targeting, messaging, and budget use to improve results. • Evaluate audience activity, platform changes, and emerging trends to recommend fresh content ideas and updated social strategies. • Measure campaign effectiveness through reporting on reach, engagement, conversions, and other performance indicators tied to client goals. • Collaborate with marketing, design, and client-facing stakeholders to execute coordinated social initiatives on schedule. • Maintain organized content calendars and ensure posts, promotions, and campaign deliverables are completed on time.
2026-10-20T20:58:47Z

Collections Specialist

Oak Brook, IL
onsite
Permanent / Full Time
60000.00 - 65000.00 USD / Yearly
Collections Specialist - B2BGreat culture and work / life balanceCompany in growth mode Base salary plus OT This is a soft collections role seeking individuals who are aware of the importance of customers and value that relationship with the client We are looking for a Collections Specialist to join our team in Oak Brook, Illinois. This position focuses on managing commercial accounts receivable, partnering with internal teams and customers to resolve payment delays, and ensuring timely follow-up on outstanding balances. The ideal candidate brings strong customer service skills, sound judgment, and the ability to balance collection efforts with effective issue resolution in a fast-paced environment. Responsibilities:• Review aging reports each day, prioritize delinquent accounts, and take timely action to reduce outstanding receivables while maintaining accurate account notes.• Build productive relationships with customers across an assigned accounts receivable portfolio to encourage prompt payment and support ongoing account health.• Investigate overdue balances by reconciling account activity and coordinating with customers, sales partners, and internal stakeholders to resolve discrepancies.• Address disputed charges, unapplied cash, and other account issues to clear open items and improve payment flow.• Partner with internal departments and external contacts to remove obstacles affecting collections and keep workflows aligned with service expectations.• Evaluate customer situations and provide recommendations regarding payment arrangements, credit holds, third-party collection placement, or bad debt treatment when appropriate.• Review credit hold status and support order release decisions in accordance with company policies and established guidelines.• Organize account data, communicate findings clearly, and contribute to special projects or additional collections-related assignments as needed. Benefits include insurance, 401K, vacation, holiday pay and more
2026-11-09T14:43:43Z

Finance & Accounting Business Development & Recruiting Man.

Woodbridge, NJ
remote
Permanent / Full Time
100000.00 - 200000.00 USD / Yearly
Benefits:<ul><li>paid time off</li><li>401k</li><li>medical</li><li>dental</li><li>vision</li></ul>Position OverviewAs a Finance & Accounting Business Development & Recruiting Manager, you will play a dual role focused on driving new business growth while identifying and placing top accounting and finance talent with organizations throughout the market. This position combines consultative sales, relationship management, and recruiting expertise to deliver talent solutions that help clients achieve their business objectives.Key responsibilities include developing new client relationships, expanding business with existing accounts, conducting virtual and in-person meetings to understand hiring needs, and serving as a trusted advisor on talent market trends. You will also recruit, assess, and match accounting and finance professionals with full-time career opportunities while providing an exceptional experience for both clients and candidates.In this role, you will actively build your professional network, participate in industry associations, leverage market intelligence, and create long-term partnerships within the local finance and accounting community.Key Responsibilities<ul><li>Develop and grow a portfolio of new and existing client relationships through proactive business development activities.</li><li>Conduct virtual, telephone, and in-person meetings to identify hiring challenges and deliver tailored talent solutions.</li><li>Serve as a trusted advisor to clients by providing insights on workforce trends, compensation, and hiring strategies.</li><li>Recruit, evaluate, and place accounting and finance professionals in permanent positions.</li><li>Build and maintain strong candidate pipelines through networking, referrals, and market engagement.</li><li>Deliver exceptional customer service and consistent communication throughout the hiring process.</li><li>Guide candidates through career opportunities and provide consultative career advice.</li><li>Participate in professional organizations, networking events, and industry associations to expand market presence and generate business opportunities.</li><li>Collaborate across teams to maximize client relationships and drive revenue growth.</li></ul>
2026-11-04T13:28:43Z

Customer Service Representative

Brookville, OH
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing operation in Brookville, Ohio on a Contract basis. This role will serve as a key point of coordination for customer-related activity, helping manage order information, production timing, and communication across internal teams. The ideal candidate brings strong customer service skills, works comfortably with data and systems, and can keep priorities organized in a fast-paced environment. Responsibilities:• Coordinate production-related scheduling activities to help keep customer orders on track and aligned with operational timelines.• Enter and maintain order and scheduling information accurately within company systems, including ERP tools as needed.• Partner closely with purchasing to confirm required materials and components are available to support planned production.• Handle inbound and outbound communication with professionalism, providing timely updates and responding to customer or internal inquiries.• Review order details for accuracy and follow up on missing or incomplete information to reduce delays.• Support daily administrative and customer service tasks using tools such as Excel, Outlook, and related business software. For immediate consideration, call 937.224.8326.
2026-11-06T21:53:45Z

Collections Specialist

Brookfield, WI
onsite
Permanent / Full Time
55000.00 - 60000.00 USD / Yearly
We are looking for a detail-oriented Collections Specialist to support accounts receivable operations for an organization in Brookfield, WI. This role centers on maintaining strong customer relationships while helping reduce outstanding balances through timely follow-up and clear communication. The ideal candidate is organized, responsive, and comfortable assisting with related payment processing tasks when needed. Responsibilities:• Monitor overdue customer balances and contact clients by phone or email to secure payment and resolve outstanding invoices.• Provide courteous and effective customer support by responding to account-related questions and helping customers understand billing details.• Maintain accurate records of collection activity, payment commitments, and account status updates within internal systems.• Work closely with the accounting team to support accounts receivable efforts and help keep aging reports current.• Assist with cash application activities as needed by posting payments and helping reconcile customer accounts.• Handle inbound calls related to billing, payment status, and past-due balances in a courteous and service-focused manner.
2026-10-21T13:28:45Z

Customer Service Representative

Dallas, TX
remote
Temporary / Contract
22.00 - 28.00 USD / Hourly
A growing organization is hiring Customer Service Representatives to support customers and provide exceptional service.Responsibilities:<ul><li>Handle inbound customer inquiries via phone and email</li><li>Resolve customer issues and escalations</li><li>Enter and update information within CRM systems</li><li>Process orders and account updates</li><li>Collaborate with internal teams to ensure customer satisfaction</li></ul>
2026-11-04T19:13:39Z

Customer Service Representative

Jacksonville, FL
onsite
Temporary / Contract
16.15 - 18.70 USD / Hourly
We are looking for a fully-on-site bilingual Spanish-speaking Customer Service Representative to support customer interactions in our Jacksonville, Florida offices. This Contract position is ideal for someone who communicates clearly, handles a high volume of calls effectively, and delivers dependable service across each customer touchpoint. The role focuses on assisting customers by phone, processing requests accurately, and helping maintain a smooth and responsive service experience. Responsibilities:• Ability to work Monday- Friday in our Jacksonville, Florida offices • Handle incoming customer calls in both English and Spanish, providing courteous and efficient support.• Make outbound calls as needed to follow up on customer questions, service needs, or order-related matters.• Enter orders and update customer information with accuracy while maintaining detailed records.• Resolve routine service issues by identifying customer needs and offering appropriate solutions.• Respond to inquiries about products, services, account details, and order status in a timely manner.• Maintain a detail-oriented and customer-focused approach while managing multiple interactions throughout the day.• Support call center operations by documenting conversations clearly and escalating complex concerns when necessary.
2026-11-09T18:38:41Z

Salesforce Engineering Manager

Washington, DC
remote
Permanent / Full Time
170000.00 - 200000.00 USD / Yearly
We are looking for a Salesforce Engineering Manager to lead the evolution of customer-facing digital platforms in Washington, District of Columbia. This role blends technical leadership with active engineering involvement, guiding both the delivery of new portal capabilities and the reliable operation of existing front-office solutions. The ideal candidate brings deep Salesforce experience, a strong background in large-scale B2B portal environments, and the ability to navigate changing priorities while partnering across business and technology teams. Responsibilities: • Lead the strategy, delivery, and ongoing support of front-office technology solutions, with a strong focus on customer and partner portals. • Split time between hands-on technical contribution and team leadership, providing direction while remaining closely involved in architecture and implementation decisions. • Drive modernization of portal platforms by shaping scalable solutions that improve digital experience, performance, and operational stability. • Partner with business stakeholders, product leaders, internal engineering teams, and external vendors to prioritize enhancements and deliver high-impact outcomes. • Oversee the full lifecycle of front-office systems, from roadmap planning and solution design through deployment, support, and continuous improvement. • Ensure platforms align with enterprise expectations for architecture, security, integration, and data management. • Promote effective engineering practices across Agile delivery, DevOps processes, and service reliability for customer-facing applications. • Contribute to the adoption of technologies such as Azure, Power Platform, Dynamics 365, and emerging AI capabilities where they support business goals.
2026-11-03T13:43:39Z

Customer Service Representative

Atlanta, GA
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support customers in the medical devices industry in Atlanta, Georgia. This contract opportunity with permanent potential is ideal for someone who combines strong customer care skills with technical troubleshooting ability and can thrive in a fast-moving, performance-focused environment. In this role, you will handle customer inquiries, resolve product and service concerns, and provide clear guidance that builds confidence and loyalty. The position requires professionalism, accuracy in documentation, and a proactive approach to solving problems. Responsibilities:• Assist customers by phone and other support channels, addressing service questions and resolving technical issues with professionalism and urgency.• Investigate reported problems thoroughly, identify practical solutions, and close cases within established quality and productivity expectations.• Record customer conversations, case details, and follow-up actions accurately in internal platforms such as Salesforce and related support systems.• Route complex or unresolved matters to the appropriate internal teams to ensure timely and effective resolution.• Explain product features, service options, and troubleshooting steps in a clear manner that helps customers use solutions successfully.• Deliver a positive support experience that strengthens customer satisfaction, retention, and ongoing engagement.• Manage multiple customer interactions at once while maintaining attention to detail in a high-volume contact center setting.
2026-10-15T18:18:41Z

Collections Specialist

Pittsburgh Area, PA
onsite
Permanent / Full Time
50000.00 - 58000.00 USD / Yearly
We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a client in the Pittsburgh Area, Pennsylvania. This position focuses on reducing overdue balances, reviewing customer credit exposure, and keeping account records accurate through consistent follow-up and documentation. The role partners with internal teams and customers to address payment concerns, resolve billing discrepancies, and promote timely cash flow. Responsibilities:• Review customer account activity, aging trends, and available credit to identify overdue balances and potential risk.• Communicate with customers in a clear and courteous manner to secure payment, confirm commitments, and maintain productive business relationships.• Investigate payment discrepancies such as deductions, short remittances, billing questions, and unapplied funds, and coordinate resolution with the appropriate teams.• Record collection efforts, customer disputes, payment arrangements, and account updates with complete and accurate documentation.• Reconcile receivable balances and maintain account records to ensure invoicing and payment information is current and correct.• Assess customer credit details and provide informed recommendations on payment terms, credit exposure, and potential account restrictions.• Partner with Sales, Customer Service, Billing, and Accounting to remove issues that could interfere with payment collection.• Prepare aging summaries, collection status reports, and supporting account documentation for regular review.• Elevate severely past-due or higher-risk accounts to management when additional action is needed.• Support month-end and year-end accounts receivable tasks while following company policies and financial confidentiality standards.
2026-10-09T09:23:41Z

Customer Service Lead

Coxsackie, NY
onsite
Temporary to Hire
22.00 - 30.00 USD / Hourly
Customer Service LeadCoxsackie, NY | Contract Opportunity Are you a customer service professional who loves creating order, improving processes, and leading by example? We're partnering with a growing manufacturing organization in Coxsackie, NY seeking a Customer Service Lead who can elevate the customer experience while helping shape the future of the department. This is more than a traditional customer service role. You'll serve as a key resource for customers, collaborate across multiple departments, streamline processes, develop standard operating procedures, and help build a customer service function that is efficient, responsive, and best-in-class. If you're someone who thrives in a fast-paced environment, enjoys solving problems, and is excited by the opportunity to make a lasting impact, we'd love to hear from you. What You'll Be DoingLead Process Improvement & Team Development<ul><li>Develop and maintain Standard Operating Procedures (SOPs) to create consistency, efficiency, and scalability.</li><li>Evaluate and modernize current customer service processes, workflows, and strategies.</li><li>Identify opportunities for continuous improvement and implement solutions that enhance service quality and operational performance.</li><li>Help establish best practices and support the ongoing growth of the customer service function.</li></ul>Deliver an Exceptional Customer Experience<ul><li>Become a trusted product resource and assist customers with product applications, order quantities, and related inquiries.</li><li>Respond promptly and professionally to customer requests while ensuring a high level of service and satisfaction.</li><li>Manage customer orders from entry through fulfillment, verifying pricing, shipping instructions, warehouse selection, and delivery requirements.</li><li>Prepare quotations, samples, and other customer requests accurately and efficiently.</li></ul>Drive Operational Excellence<ul><li>Partner closely with sales, operations, production, shipping, and warehouse teams to ensure customer expectations are met.</li><li>Monitor daily customer service and shipping activity, proactively identifying and resolving issues.</li><li>Track customer concerns, order discrepancies, and service trends while maintaining detailed documentation.</li><li>Ensure accuracy, accountability, and responsiveness across all customer-facing processes.</li></ul>
2026-10-27T13:58:42Z

Regional Business Development Manager

Slc, UT
onsite
Permanent / Full Time
90000.00 - 110000.00 USD / Yearly
We are looking for a Regional Business Development Manager in SLC or Detroit. This role is centered on creating new commercial opportunities, strengthening strategic customer relationships, and advancing enterprise-level sales efforts that support revenue and margin goals. You will partner with technical, geoscience, and operations teams to shape solutions that are both commercially effective and technically credible. Responsibilities:• Create and execute a regional business development strategy that supports growth objectives, market penetration, and annual commercial targets.• Build and manage a healthy sales pipeline by prospecting new clients, qualifying opportunities, and guiding deals through the full enterprise sales cycle.• Develop strong relationships with mining and drilling stakeholders, positioning the company as a trusted partner for long-term collaboration.• Analyze market activity, customer needs, and competitive trends to refine account strategies and improve solution positioning.• Lead commercial discussions, presentations, and negotiations to secure profitable agreements and expand regional market share.• Work closely with geoscience, technical, and operations teams to ensure proposed solutions align with client requirements and delivery capabilities.• Track sales performance through defined metrics, providing accurate forecasts and updates on pipeline health, revenue outlook, and key opportunities.• Represent the business in the region by promoting service offerings, identifying partnership opportunities, and increasing visibility within the industry.
2026-10-23T15:54:06Z

Customer Service Representative

Doral, FL
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Customer Service Representative to support daily front-office operations in Doral, Florida. Must be able to work 7am-4pm Responsibilities:• Welcome visitors and customers professionally at the reception area and direct them to the appropriate resource or department.• Prepare accurate customer pricing information and deliver quotes in a timely and courteous manner.• Respond to inbound inquiries by phone and assist customers with service-related questions, requests, and updates.• Place outbound calls as needed to follow up on customer needs, confirm details, or provide additional support.• Enter customer and order information carefully into internal records to help maintain accurate documentation.• Perform day-to-day administrative duties that support smooth customer service operations and front-office efficiency.• Coordinate routine office support tasks, including handling general inquiries and maintaining an orderly customer-facing area.
2026-11-07T16:18:40Z

Customer Service Representative

Davenport, IA
onsite
Temporary to Hire
19.00 - 24.00 USD / Hourly
We're seeking a Customer Service Representative for our manufacturing client who will serve as the primary point of contact for customers, managing orders, resolving issues, and ensuring a positive customer experience. This is a great opportunity for someone who enjoys building relationships, solving problems, and collaborating with multiple departments in a fast-paced environment. You'll join a welcoming, team-oriented culture that values collaboration and offers a consistent first-shift schedule. What You'll Do<ul><li>Process and manage customer orders through an ERP system</li><li>Review purchase orders for accuracy and coordinate order updates as needed</li><li>Communicate with customers regarding order status, shipments, pricing, and invoicing questions</li><li>Partner internally with Operations, Inventory, Sales, and Accounting to ensure customer needs are met</li><li>Maintain customer portals and web-based ordering systems</li><li>Research and resolve order discrepancies, shipment issues, and customer concerns</li><li>Provide shipment documentation and related order information</li><li>Assist with returns, credits, and other account-related requests</li><li>Support customers with system and portal-related questions</li></ul>If you're a customer service professional with manufacturing or order management experience and enjoy being the hub between customers and internal teams, we'd love to hear from you.
2026-11-06T21:28:43Z

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