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914 results for Customer Service Specialist in Html

Customer Service Representative

Long Beach, CA
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in Long Beach, California on a Contract to Permanent basis. In this role, you will support customer communication, review shipping and order documentation for accuracy, and help ensure billing records are completed correctly. This position blends customer service, administrative coordination, and document verification in a fast-paced environment where attention to detail is essential. Responsibilities:• Communicate with customers to obtain required signatures, supporting documents, and other missing information needed to complete order processing.<ul><li>Take and create customer orders in Cyclelution</li><li>Update customer master file with current contact information </li><li>Collect client work orders and additional services documentation to bill client</li><li>Work directly with Operations to get information for billing clients, including monitoring the open orders</li><li>Gather and review all bill of landing, receiving reports and other internal documents form operations to complete load</li><li>Work with customers to get proper documentation for claimable material</li><li>Invoice and settle both inbound and outbound orders</li><li>Reconciles customer orders and other purchases to ensure billable items have been invoiced.</li></ul> • Review operational paperwork after truck receipts are logged and confirm that shipment details are accurate and complete.• Coordinate closely with dispatch and operations teams to clarify discrepancies and keep customer-related records up to date.• Prepare invoices and assist with billing activities by confirming order information before final submission.• Assemble and organize shipment and order documentation to support accurate recordkeeping and timely processing.• Enter order details into internal systems and verify that all entries align with supporting paperwork.• Respond to customer questions regarding documentation, order status, and service-related issues in a thorough and attentive manner.
2026-04-20T17:23:44Z

Customer Service Representative

Indianapolis, IN
onsite
Permanent / Full Time
45000.00 - 48000.00 USD / Yearly
We are looking for a detail-oriented Customer Service Specialist to join our Client's team in Indianapolis, Indiana. This role involves managing schedules, processing purchase orders, and maintaining clear communication with clients in a fast-paced environment. If you thrive under deadlines and enjoy multitasking while ensuring accuracy, this position offers a great opportunity to grow your skills. Responsibilities:• Answer and route incoming calls as part of a two-person team, ensuring prompt and attentive communication.• Collaborate with production builders weekly to review schedules, update timelines, and confirm accuracy.• Process and print new purchase orders, ensuring all information is accurately entered into internal systems.• Maintain and regularly update builder schedules to meet all weekly deadlines.• Perform data entry and documentation tasks efficiently in a fast-paced setting.• Participate in training to gain a comprehensive understanding of the company's products and services.
2026-04-06T18:53:44Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
17.00 - 22.00 USD / Hourly
We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!Schedule/Hours• Monday thru Friday 7:45AM-9PM• Saturdays and Sundays 7:45AM -5PM• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only) Primary Responsibilities:Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:High School Diploma or GEDCollege a plus
2026-04-20T15:23:52Z

Customer Service Representative

Conshohocken, PA
onsite
Temporary to Hire
22.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Pennsylvania. This onsite opportunity is a contract position with the potential to become permanent, suited for someone who enjoys helping customers, managing account-related requests, and working closely with internal partners to resolve service issues. The ideal candidate brings strong call center experience, sound judgment, and the ability to handle both routine inquiries and more sensitive concerns with professionalism. Responsibilities: • Handle incoming customer interactions and provide timely support for account-related questions, service needs, and general issue resolution. • Update customer account details, including payment information and billing arrangements, while ensuring accuracy in all records. • Work with merchants and cross-functional teams to address product, service, or installation concerns and move issues toward resolution. • Document customer conversations, service actions, and follow-up steps within internal systems and related tools. • Place outbound calls when needed to gather information, provide updates, or complete service requests efficiently. • Recognize situations involving legal, regulatory, or highly sensitive matters and route them to the appropriate internal contacts. • Support order entry and related administrative tasks to help maintain smooth day-to-day customer service operations.
2026-04-21T17:48:46Z

Sr. Customer Service Representative

Lexington-fayette, KY
onsite
Temporary to Hire
13.30 - 14.00 USD / Hourly
As a Reservation Specialist, you will be expected to work in an office environment. <ul><li>Assigned workspace in Lexington, KY (ONSITE)</li><li>Formal, hands-on training </li><li>Hourly Pay $14</li><li>This is a second shift position: M-F 2p-11p or Thurs-Mon 2p-11p</li></ul>Role ResponsibilitiesThe responsibilities of the role will include:<ul><li>Managing the completion of reservation requests that are generally 1-10 room nights to fulfill customer needs and ensure satisfaction</li><li>Reserving rooms that are consistent with the client guidelines in relationship to per diem, amenities, mileage parameters, authorized requestor parameters, hotel preferences, etc.</li><li>Responding to and completing requests for clients before established due times</li><li>Utilizing decision-making skills to find hotel options that meet business financial goals</li><li>Entering requests and reservations accurately into the system</li><li>Exhibiting and utilizing knowledge of the hotel industry and regional markets associated with clients</li><li>Meeting all client deadlines</li><li>Responding to clients by communicating quickly and accurately</li><li>Calling and following up with clients on outstanding requests before arrival to complete requests</li><li>Resolving all client and hotel issues regarding extensions, early departures, or other changes to a reservation daily</li><li>Collaborating and communicating with Account Management teams and Hotel Network Management to identify hotels frequented by clients and identify opportunities to provide clients with “in-network” hotel options</li><li>Effectively communicating with clients and hotels via phone and email ensuring consistency with the CLC mission and delivering service so “every interaction adds value.”</li><li>Consistently providing an unexpected level of service where even unspoken needs are met for our clients and guests.</li><li>Communicating issues effectively and professionally with all CLC Clients and Departments</li><li>Attending all scheduled training, meetings, or other events as assigned by the supervisor</li><li>Requesting night may flex up or down depending on business needs</li><li>Other duties assigned as needed</li></ul>
2026-04-14T21:24:06Z

Customer Service Representative

Sand Springs, OK
onsite
Temporary to Hire
24.00 - 28.00 USD / Hourly
Job Title: Customer Service RepresentativeLocation: Sand Springs (Tulsa), OKSchedule: Monday – Friday, 8:00 AM – 5:00 PM (100% Onsite)Pay: $24–$28/hour (DOE)Job Type: Temp-to-Hire Position Overview:We are seeking a customer-focused and detail-oriented Customer Service Representative to join a growing team in Sand Springs. This role is responsible for delivering a positive customer experience through timely communication, accurate order processing, and full lifecycle order management. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and values teamwork and customer satisfaction. Key Responsibilities:Process and manage customer orders from entry through fulfillment, including order changes and updatesConfirm orders via phone, email, or EDI and communicate any changes promptlyVerify shipping, billing, pricing, and purchase order details for accuracyMaintain and update customer records, including pricing, product details, and delivery instructionsCollaborate with internal teams and support sales staff to ensure smooth order fulfillmentCommunicate effectively with customers regarding order status, issues, and resolutionsAudit purchase orders for accuracy, including pricing, quantities, and termsHandle customer inquiries, complaints, and product returns in a timely and professional mannerEnsure compliance with company policies, safety standards, and regulatory requirementsSupport team members with order intake and data entry as needed
2026-03-31T14:04:26Z

Customer Service Representative

Crandon, WI
onsite
Temporary / Contract
18.00 - 19.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Crandon, Wisconsin on a contract basis. In this role, you will provide outstanding service to clients and ensure smooth application processing. This position offers an opportunity to work in the non-profit sector while utilizing your customer service and administrative skills. Responsibilities:• Process applications efficiently and accurately, ensuring all required information is complete.• Respond to inquiries and provide detailed assistance to clients over phone and email.• Manage inbound and outbound calls, addressing client needs and concerns promptly.• Maintain organized records and documentation for all processed applications.• Collaborate with team members to ensure smooth workflows and consistent service delivery.• Navigate computer systems to input, update, and retrieve data as required.• Deliver attentive and empathetic customer service tailored to each client’s situation.• Support administrative tasks such as data entry and order processing.• Monitor and prioritize tasks to meet deadlines and maintain high-quality standards.• Uphold confidentiality and compliance with organizational policies and procedures.
2026-04-15T17:18:45Z

Customer Service Representative

Fairfax, VA
onsite
Temporary to Hire
18.05 - 19.50 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join our team in Fairfax, Virginia in a Contract to Permanent position. The Customer Service Representativ is ideal for someone who thrives in a fast-paced customer service environment and can confidently handle a large volume of inbound calls while supporting payment-related activities. The position also includes administrative support duties that help keep daily operations organized and efficient. Responsibilities:• Manage a steady flow of incoming calls and provide courteous assistance to customers.• Record and update payment information accurately while supporting routine payment posting activities.• Enter customer and transaction data into internal systems with a high level of accuracy.• Respond to email inquiries and follow up as needed to ensure timely resolution of customer questions.• Assist with outbound communication when additional information or clarification is required.• Support daily office operations by handling scanning, mailing, and other administrative tasks for multiple departments.• Maintain organized records and documentation to support efficient processing and service delivery.
2026-04-22T19:38:49Z

Customer Service Representative

Syracuse, NY
remote
Temporary / Contract
18.00 - 20.00 USD / Hourly
We are seeking a reliable and customer‑focused Customer Service Representative to support daily customer interactions and ensure a positive experience. This role requires strong communication skills, problem‑solving abilities, and a commitment to delivering excellent service. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and/or chat in a professional manner</li><li>Resolve customer issues, concerns, and questions efficiently and accurately</li><li>Document customer interactions and maintain detailed records in internal systems</li><li>Process orders, service requests, returns, or account updates as needed</li><li>Escalate complex issues to appropriate departments or supervisors</li><li>Follow company policies, procedures, and service standards</li><li>Maintain a positive, helpful, and solution‑oriented attitude</li></ul>
2026-04-23T14:18:44Z

Customer Service Representative

Anderson, IN
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team onsite in Anderson, Indiana. In this long-term contract position, you will play a key role in delivering exceptional support to ministers, churches, and constituents, while ensuring smooth administrative and technical operations. This is an excellent opportunity to make a meaningful impact by contributing to the success of our faith organization and fostering strong communication within our community. Responsibilities:• Provide outstanding customer service and pastoral care to individuals via phone and other communication channels.• Maintain and update minister and church data, ensuring accuracy and reliability of records.• Support administrative operations by assisting with front desk duties and covering for the Executive Assistant when needed.• Develop and document processes, and cross-train team members on Engagement Team responsibilities.• Manage technical support tickets, ensuring proper documentation and resolution in a timely manner.• Continuously improve technical knowledge and system proficiency to better assist constituents.• Share accurate and timely information with constituents to address their inquiries effectively.• Collaborate with team members to adapt to changing priorities and organizational needs.
2026-04-13T15:48:43Z

Customer Service Representative

West Covina, CA
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support member and customer inquiries in West Covina, California. This contract opportunity with potential for a permanent role is ideal for someone who is patient, attentive to detail, and comfortable handling a high volume of service-related interactions. The role focuses primarily on assisting members by phone, documenting information accurately, and providing dependable support in both busy and steady periods. Training is available, making this a strong fit for someone ready to grow in a service-oriented environment. Responsibilities: • Respond to incoming member and customer calls with professionalism, empathy, and clear communication. • Place outbound calls as needed to follow up on service questions, confirm information, or provide updates. • Enter and maintain accurate records in internal systems while ensuring details are complete and up to date. • Support member service activities for the majority of the workday, delivering timely and courteous assistance. • Explain available services, address concerns, and guide customers toward appropriate resolutions. • Manage workload effectively during high-demand periods such as open enrollment while maintaining service quality. • Use Microsoft Word and Outlook to handle documentation, communication, and daily administrative tasks. • Contribute to a positive team environment by staying dependable, adaptable, and focused in a fast-moving setting.
2026-04-22T17:08:42Z

Customer Service Representative

Tempe, AZ
onsite
Temporary to Hire
20.00 - 20.00 USD / Hourly
Customer Care Representative – Mortgage Services Dept. Location: Tempe, AZ (100% On-Site | Rio Salado Pkwy & Loop 101 freeway Pay: $20/hour Employment Type: Full-Time Industry: Mortgage & Financial Services About the Role Robert Half is partnering with a rapidly growing national mortgage and financial services company in Tempe to hire a Customer Care Representative. This is a stable, entry-level opportunity with paid training, consistent full-time hours, and clear growth paths—ideal for candidates who enjoy helping people, learning new skills, and building a long-term career in financial services. The role is based in a modern, high-volume call center environment and is 100% on-site. Why You’ll Love This Job • Paid training—no mortgage experience required • Consistent, full-time schedule • Supportive team environment with coaching and development • Entry-level role with long-term career growth in financial services • Stable company in a growing industry with excellent company benefits! Position Overview As a Universal Customer Care Agent, you will support mortgage customers through a mix of inbound and outbound calls. You’ll assist customers with questions related to payments, escrow, and general account inquiries, while also reaching out to customers who may be past due to understand their situation and discuss next steps or available options. Key Responsibilities • Handle inbound calls related to mortgage payments, escrow questions, and general loan support • Conduct outbound calls to customers regarding missed or past-due payments in a professional, customer-focused manner • Provide clear, accurate, and empathetic assistance on all customer inquiries • Document customer interactions accurately in internal systems • Follow all compliance, quality, and customer care standards • Participate in ongoing training, coaching, and performance development Schedule Full-Time – 40 hours per week Monday–Friday Schedules: • Spring/Summer: 9:00 AM – 6:00 PM • Fall/Winter: 10:00 AM – 7:00 PM Monthly Saturday Rotation (1 Saturday per month): • Spring/Summer: 7:00 AM – 11:00 AM Fall/Winter: 8:00 AM – 12:00 PM Qualifications • Prior customer service experience required (call center, retail, administrative, receptionist, or similar) • Strong communication and problem-solving skills • Ability to manage a high call volume while remaining professional and detail-oriented • Comfortable working on-site Monday–Friday with availability for one half day Saturday per month • Interest in learning the mortgage industry and growing within a structured environment Why This Opportunity? • Entry point into a stable and growing mortgage and financial services industry • Paid training and ongoing development • Consistent full-time hours • Clear opportunities for advancement into various mortgage operations roles
2026-04-03T22:43:46Z

Customer Service Representative

Tempe, AZ
onsite
Temporary to Hire
20.00 - 20.00 USD / Hourly
We are looking for a motivated Customer Service Representative to join a dynamic team in Tempe, Arizona. This Contract to permanent position offers an excellent opportunity to build a career in the mortgage and financial services industry. The role involves working on-site in a fast-paced call center environment, providing exceptional support to customers with mortgage-related inquiries. Responsibilities: • Respond to inbound customer calls regarding mortgage payments, escrow queries, and general loan account issues. • Initiate outbound calls to assist customers with overdue or missed mortgage payments. • Deliver accurate and detail-oriented customer service while addressing a variety of inquiries. • Maintain detailed and precise documentation of all customer interactions in the internal system. • Ensure compliance with company policies and industry regulations during all customer interactions. • Participate in training and development sessions to enhance job performance and knowledge. • Collaborate with team members to meet service quality goals and provide seamless support. • Handle high call volumes with efficiency and attention to quality. • Adapt to changes in processes or systems to continuously improve service delivery.
2026-04-20T21:24:06Z

Customer Service Representative

Elgin, IL
onsite
Temporary / Contract
25.00 - 30.00 USD / Hourly
We are looking for a dedicated and proactive Customer Service Representative to join our team in Elgin, Illinois. This is a long-term contract position that requires working on-site five days a week. The ideal candidate will have prior experience in a manufacturing environment and a track record of supporting major retail accounts such as Walmart, etc. Responsibilities:• Provide exceptional customer support by handling inquiries and resolving issues efficiently.• Manage order entry processes with accuracy and attention to detail.• Communicate effectively with clients and internal teams to ensure smooth operations.• Handle both inbound and outbound calls with professionalism and a customer-focused approach.• Maintain a positive and resourceful attitude while juggling multiple tasks and priorities.• Act as a reliable point of contact for customers, keeping them informed throughout the process.• Take ownership of responsibilities and demonstrate accountability in all aspects of the role.• Identify and implement solutions proactively, navigating challenges independently when needed.• Collaborate with team members to support the needs of large retail clients effectively.• Stay organized and adaptable in a fast-paced environment.
2026-04-10T22:33:45Z

Customer Service Representative

Rosemont, IL
onsite
Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for a Customer Service Representative to join our team in Rosemont, Illinois in a Contract to Permanent role. This position is ideal for someone who enjoys helping customers, managing order details with accuracy, and keeping communication clear from initial request through final resolution. The person in this role will support a high-quality customer experience by coordinating with internal teams, responding promptly to questions, and ensuring orders move smoothly through the process. Responsibilities: • Respond to incoming customer calls and messages, routing requests appropriately and providing timely support. • Enter customer orders accurately and confirm all information is complete before submission. • Review order details carefully, including product information, quantities, and pricing, to ensure accuracy. • Track orders throughout fulfillment and keep customers informed of progress, changes, or delays. • Resolve customer questions and concerns related to order status, processing, and delivery expectations. • Partner with internal operations and fulfillment teams to address order issues and remove processing obstacles. • Research mismatches, missing details, or other order discrepancies and take corrective action as needed. • Maintain clear records of customer interactions and recurring issues to support service improvements. • Deliver courteous, attentive assistance throughout the full order lifecycle, from entry to resolution.
2026-04-22T19:53:42Z

Customer Service Representative

El Dorado Hills, CA
remote
Temporary / Contract
20.00 - 30.00 USD / Hourly
Location: El Dorado Hills, CAWork Setting: OnsiteEmployment Type: Contract Overview:We are seeking a reliable and customer‑focused Customer Service Representative to support day‑to‑day customer interactions on an onsite, contract basis. This role is responsible for providing timely assistance, resolving inquiries, and delivering a positive experience to customers while supporting internal teams.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, or in person in a professional and timely manner</li><li>Address questions, concerns, and service requests while ensuring positive resolution</li><li>Enter and update customer information accurately in internal systems</li><li>Process orders, returns, or service requests as needed</li><li>Escalate complex issues to appropriate teams when necessary</li><li>Maintain thorough documentation of customer interactions</li><li>Follow company policies, procedures, and service standards</li><li>Support additional administrative or customer service tasks as assigned</li></ul>
2026-04-08T20:44:07Z

Customer Service Representative

Mount Pleasant, SC
onsite
Temporary to Hire
19.00 - 21.00 USD / Hourly
We are looking for a highly dependable Customer Service Representative to join our team in Mount Pleasant, South Carolina. This contract to permanent position requires a detail-oriented individual who thrives in fast-paced environments and is committed to delivering excellent service. The role includes weekend and holiday shifts, offering an opportunity to develop your skills in customer interaction and data management. Responsibilities:• Handle a high volume of inbound and outbound calls with professionalism and efficiency.• Accurately process and input customer orders into the system, ensuring all data is error-free.• Provide exceptional service by addressing customer inquiries, concerns, and requests in a timely manner.• Maintain a detailed and organized record of customer interactions and transactions.• Collaborate with team members to resolve issues and improve overall customer experience.• Uphold company standards by adhering to established procedures and guidelines.• Monitor and manage multiple tasks simultaneously while maintaining a high level of accuracy.• Participate in team meetings and contribute to process improvement discussions.
2026-04-16T16:33:43Z

Medical Customer Service Representative

Baltimore, MD
remote
Temporary / Contract
17.00 - 22.00 USD / Hourly
A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service, with the potential for extension based on organizational needs. Responsibilities:• Manage high volumes of inbound calls from the public, providing accurate information and support.• Follow established scripts and protocols to ensure consistent communication.• Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.• Ask clarifying questions to understand caller needs and minimize errors.• Direct callers to the appropriate departments or resources based on their concerns.• Accurately document call details and interactions in the system.• Protect caller confidentiality and adhere to organizational policies.• Escalate complex or urgent issues in accordance with provided guidelines.• Work collaboratively with team members to ensure smooth operations.
2026-04-10T13:04:02Z

Client Services Specialist

Santa Barbara, CA
onsite
Temporary / Contract
19.79 - 22.91 USD / Hourly
We are looking for a dedicated Client Services Specialist to join our team in Santa Barbara, California. In this role, you will be responsible for ensuring exceptional customer experiences through effective communication and problem-solving. This is a long-term contract position that offers the opportunity to make a meaningful impact by assisting clients with their needs and concerns. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels. • Troubleshoot connectivity issues and provide clear solutions to clients. • Assist customers in navigating multiple browsers and platforms to resolve technical challenges. • Ensure customer success by addressing concerns and resolving issues efficiently. • Maintain detailed records of customer interactions and follow-ups to ensure resolution. • Collaborate with internal teams to improve service delivery and customer satisfaction. • Handle high-volume call center interactions while maintaining a positive and helpful demeanor. • Provide guidance and support to customers regarding company products and services. • Continuously update knowledge of company offerings to deliver accurate information to clients.
2026-04-20T22:13:41Z

Customer Service Representative

Bloomfield, NJ
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Customer Service Representative to support consumer inquiries and product-related concerns for a growing organization in Bloomfield, New Jersey. This Long-term Contract opportunity combines onsite collaboration two days per week with remote work three days per week and is ideal for someone who enjoys delivering thoughtful service across phone, email, and digital channels. The person in this role will help ensure customer issues are documented accurately, resolved efficiently, and handled with professionalism. Responsibilities: • Oversee incoming service requests through the ticketing system and keep each case updated from intake through resolution. • Address customer questions, product-related concerns, and general support needs across phone, email, and online channels. • Record complaint details carefully and maintain complete, accurate documentation for tracking and follow-up purposes. • Support e-commerce customers by resolving order-related issues, website concerns, and sales inquiries in a timely manner. • Assist with seasonal demand related to Advent Calendar sales activities during the second half of the year. • Work closely with the Consumer Relations Lead to escalate complex issues and ensure consistent service standards are met. • Enter and manage customer information, case notes, and order details within internal platforms and reporting tools.
2026-04-21T20:13:48Z

Customer Service Representative

Plano, TX
onsite
Temporary to Hire
23.00 - 25.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Plano, Texas. This is a Contract to permanent opportunity, offering the potential for long-term growth and career advancement. The ideal candidate will play a critical role in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining a high standard of attention to detail. Responsibilities:• Respond promptly to customer inquiries through various communication channels, ensuring clarity and accuracy in all interactions.• Collaborate with internal teams to address and resolve customer concerns or grievances in a timely manner.• Maintain up-to-date knowledge of company processes, products, and services to provide accurate information to customers.• Escalate complex issues to appropriate leadership or departments while ensuring follow-up for resolution.• Document customer interactions and feedback accurately in the system for future reference and quality assurance.• Adhere to company policies, procedures, and legal requirements while delivering exceptional service.• Identify opportunities to improve customer service processes and share suggestions with leadership.• Remain composed and attentive to detail when managing challenging customer situations or high volumes of inquiries.• Assist other departments with customer-related tasks as needed to support overall business objectives.
2026-04-02T22:48:48Z

Customer Service Representative

St. Paul, MN
onsite
Temporary / Contract
18.00 - 25.00 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-04-03T18:43:57Z

On Call Customer Service Representative

Mclean, VA
onsite
Temporary / Contract
18.00 - 19.00 USD / Hourly
We are seeking motivated and reliable On-Call Customer Service Representatives to support our clients during peak business hours, special projects, and temporary staffing needs. In this role, you will provide exceptional customer support via phone, email, and chat, ensuring a positive customer experience across all interactions. Responsibilities:<ul><li>Answer inbound customer inquiries in a professional and timely manner.</li><li>Provide product, service, or account information and resolve any emerging issues.</li><li>Document all customer interactions and follow up on outstanding requests.</li><li>Escalate complex or unresolved issues to the appropriate department or supervisor.</li><li>Remain knowledgeable about assigned client policies, procedures, and systems.</li><li>Maintain a high level of professionalism, empathy, and accuracy in every interaction.</li><li>Support special projects, coverage for absences, or higher-than-normal call volumes as needed.</li></ul>
2026-04-22T19:38:49Z

Customer Service Representative

Blaine, MN
onsite
Temporary to Hire
20.00 - 25.00 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in Minnesota. This contract opportunity is ideal for someone who enjoys helping customers, resolving issues, and coordinating with internal teams to keep orders and service requests moving efficiently. The person in this role will support a wide range of customer needs while maintaining accurate records and delivering clear communication across multiple channels. Responsibilities: • Respond to customer questions regarding orders, product details, service requests, and account-related concerns through phone and email communication. • Resolve complaints and dispute situations with sound judgment and a strong focus on customer satisfaction. • Work closely with departments such as sales, production, quality, engineering, procurement, and shipping to support timely and accurate fulfillment. • Provide frontline assistance for basic product or service issues and connect customers with the appropriate internal resources when advanced support is needed. • Review and confirm order details, pricing information, delivery methods, and other transaction-related updates through timely follow-up. • Maintain organized and accurate documentation for customer interactions, orders, and service activity. • Use Microsoft Office applications, including Word, Excel, and Outlook, to manage correspondence, tracking, and daily administrative tasks. • Balance multiple priorities in a fast-paced environment while maintaining attention to detail and consistent service quality.
2026-04-21T19:03:44Z

Bilingual Spanish Customer Service Representative

Tempe, AZ
onsite
Temporary to Hire
20.00 - 21.00 USD / Hourly
We are looking for motivated Bilingual Spanish Speaking Customer Service Representatives to join our team in Tempe, Arizona. This contract-to-permanent position offers an excellent opportunity to build a career in the mortgage and financial services industry, working in a dynamic and fast-paced call center environment. As the first point of contact for customers, you will play a key role in delivering exceptional service and ensuring customer satisfaction. Responsibilities:• Respond to inbound calls from customers with inquiries about mortgage payments, escrow accounts, and loan information.• Make outbound calls to customers to address missed or overdue payments and provide guidance on account resolution.• Deliver accurate and customer-focused assistance, ensuring all questions are addressed promptly and professionally.• Maintain detailed and precise records of all customer interactions in the internal system.• Adhere to company policies and compliance standards while providing consistent and reliable service.• Participate in training sessions and ongoing coaching to enhance skills and stay updated on industry practices.• Collaborate with team members to ensure a seamless and efficient customer service experience.
2026-04-20T21:24:06Z

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