We are looking for a Customer Care Associate to support customers with responsive, thoughtful service in a high-volume environment in Derry, New Hampshire. This position is ideal for someone who enjoys solving a wide range of questions, managing administrative tasks accurately, and creating positive interactions at every stage of the customer experience. The role offers the opportunity to build strong product and process knowledge while contributing to efficient day-to-day support operations.<br><br>Responsibilities:<br>• Respond to customer questions and service requests with professionalism, urgency, and attention to detail.<br>• Create positive experiences by resolving issues clearly and following through on each interaction from start to finish.<br>• Build a strong understanding of customer workflows and service expectations to provide accurate support.<br>• Monitor shipment activity across multiple carriers and communicate status updates as needed.<br>• Maintain organized records and complete administrative tasks that support customer care operations.<br>• Apply sound judgment and problem-solving skills to handle a variety of inquiries in a fast-moving setting.<br>• Continuously expand knowledge and use new information to improve future customer interactions.
We are looking for an Associate Global Forwarding Agent to support international shipment coordination and customer service activities. This is a Contract position offering the opportunity to work closely with customers, internal teams, agents, and vendors to keep freight moving accurately and on schedule. The ideal candidate is organized, responsive, and comfortable managing documentation, shipment updates, and service-related inquiries in a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate day-to-day activities for international shipments, from purchase order receipt through final cargo delivery, while keeping milestones on track.<br>• Review shipping instructions, routing details, Incoterms, documents, and key dates to maintain accurate and complete shipment records.<br>• Respond to customer questions with timely, attentive communication and provide support using foundational knowledge of global forwarding processes.<br>• Prepare and manage shipment-related documentation to help ensure compliance with customer procedures and operational standards.<br>• Assist with pricing activities by developing straightforward customer quotations and supporting rate-related inquiries.<br>• Work collaboratively with branch teams, overseas offices, external agents, and service providers to resolve issues and support shipment execution.<br>• Follow established standard operating procedures and customer-specific instructions to maintain consistent service quality.<br>• Monitor data accuracy across shipment files and update information promptly to support operational integrity.<br>• Contribute to a positive team environment and take on additional logistics or administrative tasks based on business needs.
<p>We are looking for a Customer Services Specialist to deliver responsive, high-quality support for attendees and exhibitors connected to events in Las Vegas, Nevada. This contract position serves as a key point of contact for questions, registrations, and service-related concerns while helping maintain strong customer relationships. The role requires clear communication, sound judgment, and close coordination with internal teams to ensure timely and accurate resolutions.</p><p><br></p><p>Responsibilities:</p><p>• Respond to attendee and exhibitor inquiries by phone, email, or other channels, providing accurate guidance on event offerings, policies, and available services.</p><p>• Investigate customer concerns, determine appropriate solutions, and follow through to ensure issues are resolved in a thorough and timely manner.</p><p>• Conduct outbound outreach to collect qualifying information, encourage event participation, support registrations, and identify opportunities for additional product or service purchases.</p><p>• Maintain complete and accurate customer records by entering, updating, and tracking information within event-related databases and support systems.</p><p>• Assist customers with registration questions and technical difficulties by walking them through processes and next steps in a clear, supportive manner.</p><p>• Partner with cross-functional teams to address more complex service issues and ensure customers receive consistent, well-coordinated support.</p><p>• Monitor recurring questions and customer feedback, then share insights with internal stakeholders to help improve service delivery and the overall event experience.</p><p>• Build working knowledge of brands, event details, and service policies so information provided to customers remains current and reliable.</p>
<p>Are you an experienced Collections Representative looking to take the next step in your career? We are seeking motivated, detail-oriented professionals to join a <strong>leading Fortune 500 healthcare organization</strong> in a fully remote role! This is an exciting opportunity to work with a nationally recognized healthcare company while gaining valuable experience in medical billing, insurance collections, and revenue cycle operations.</p><p><br></p><p>What You'll Do:</p><ul><li>Manage and follow up on outstanding healthcare accounts receivable balances to ensure timely payment and resolution.</li><li>Contact insurance companies, payers, and other responsible parties to investigate unpaid or underpaid claims.</li><li>Research and resolve billing discrepancies, denied claims, and payment issues.</li><li>Review account histories, insurance information, and payment records to determine appropriate next steps.</li><li>Utilize billing systems, payer portals, and internal resources to track collection activity and document account updates.</li><li>Meet productivity, quality, and collection goals while maintaining accuracy and professionalism.</li><li>Collaborate with internal teams to resolve complex billing and reimbursement issues.</li></ul>
We are looking for a Client Services Specialist to support event operations and deliver a high-quality experience for attendees, exhibitors, and internal teams in Irving, Texas. This is a Contract position with an initial 12-week term and the potential to transition into a longer-term opportunity. The person in this role will serve as a key point of contact, helping coordinate event-related services, resolve questions efficiently, and improve communication across multiple programs and live events.<br><br>Responsibilities:<br>• Manage incoming questions from attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion.<br>• Review event-related web content regularly to confirm information is accurate, easy to navigate, and aligned with program needs.<br>• Troubleshoot registration and service-related concerns by identifying root causes and applying practical solutions.<br>• Work closely with internal departments and external partners to introduce service improvements that strengthen the overall event experience.<br>• Process and update registrations across multiple platforms with a high level of accuracy and attention to detail.<br>• Track exhibitor timelines, service needs, and communications to keep deliverables organized and stakeholders informed.<br>• Coordinate with operations teams to prepare exhibitor pricing materials and support rate structure planning.<br>• Create and maintain exhibitor service documentation, including vendor details, service options, and booth compliance guidelines for assigned events.<br>• Travel as needed to conferences, trade shows, client locations, and vendor meetings to support event execution.<br>• Contribute to additional event and client service activities as business needs evolve.
<p>We are looking for a Senior Client Services Specialist to join our team in Las Vegas, Nevada. for a Contract assignment with the potential to extend into a longer-term opportunity. This position supports commercial event portfolios by delivering high-quality client service, coordinating exhibitor needs, and helping create smooth event experiences from planning through on-site execution. The role is ideal for someone who thrives in a fast-paced environment, communicates confidently with clients and internal teams, and brings a practical approach to solving operational challenges.</p><p><br></p><p>Responsibilities:</p><p>• Act as the main point of contact for assigned commercial clients, guiding them through event-related services and ensuring their questions and needs are addressed promptly.</p><p>• Build strong client relationships through proactive communication, sharing important event information and helping participants prepare effectively for upcoming programs.</p><p>• Gather feedback from exhibitors and internal stakeholders, review service workflows, and identify opportunities to improve efficiency and the overall customer experience.</p><p>• Partner with cross-functional teams to coordinate logistics, resolve service issues, and maintain consistent support across multiple event activities.</p><p>• Travel to event locations as needed to provide on-site leadership, support front-line operations, and help ensure a well-organized attendee and exhibitor experience.</p><p>• Work closely with external vendors and service partners to support event readiness, maintain service standards, and align execution with event requirements.</p><p>• Assist with the preparation and review of exhibitor support materials, including service documentation and compliance-related guidance for event participation.</p><p>• Monitor operational details throughout the event cycle and respond quickly to changing priorities to keep deliverables on track.</p>
We are looking for a Senior Client Services Specialist to join our team in a Contract role. This 12-week opportunity is ideal for a client-focused specialist who can manage commercial portfolio support, strengthen exhibitor and stakeholder relationships, and help deliver high-quality event experiences. The position combines day-to-day service coordination with process improvement, cross-functional collaboration, and occasional travel to support on-site event operations.<br><br>Responsibilities:<br>• Act as the main point of contact for assigned commercial accounts, delivering responsive support and building strong client relationships throughout the event lifecycle.<br>• Create and carry out outreach efforts that keep clients informed, address questions early, and encourage greater participation and satisfaction.<br>• Gather input from exhibitors and internal partners, review service workflows, and recommend practical changes that improve the overall customer experience.<br>• Work closely with cross-functional teams to coordinate service delivery, resolve issues efficiently, and maintain smooth operational execution.<br>• Travel to event sites as needed to oversee service areas, support floor operations, and help ensure a well-organized experience for clients and attendees.<br>• Partner with contractors and external vendors to align service expectations, support event execution, and maintain productive working relationships.<br>• Contribute to the preparation and review of exhibitor service materials, ensuring information is clear, accurate, and aligned with event policies and safety requirements.<br>• Assist with financial and account-related activities such as billing coordination, reconciliations, and other support tied to client service operations when needed.
<p>Reach out to <strong><u>Michelle Espejo</u></strong><u> via </u><strong><u>email or LinkedIn</u></strong> for additional information or questions regarding this listing.</p><p> </p><p><strong>Client Service Associate | Wealth Management Firm </strong></p><p> </p><p>Join a <strong>growing, independent wealth management firm</strong> with a loyal client base, strong reputation, and long track record of success. This is an excellent opportunity for someone who enjoys the <strong>client service and operational side of wealth management</strong> and wants to build a long-term career without pursuing the traditional advisor or sales path.</p><p> </p><p>The role offers <strong>strong work-life balance</strong>, meaningful client interaction, and the opportunity to work closely with experienced advisors. You'll join a stable, collaborative team where you can make an immediate impact while continuing to grow your wealth management expertise.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Manage <strong>new account openings</strong>, account maintenance, and client paperwork</li><li>Process money movements, beneficiary changes, and other account transactions</li><li>Communicate directly with clients to gather information and resolve requests</li><li>Coordinate with custodians and internal teams to ensure timely processing</li><li>Support insurance paperwork and client documentation</li><li>Partner with advisors on day-to-day <strong>client service and operations </strong></li><li>Maintain accurate client records and support special projects</li></ul><p><strong>For fastest consideration, reach out to <u>Michelle Espejo via email or LinkedIn</u>.</strong></p>
<p>We are looking for an Inside Sales Representative to join a fully onsite team. This contract opportunity is ideal for a sales representative who can strengthen relationships with existing accounts while uncovering new business within an assigned territory. The role focuses on driving profitable growth, preparing accurate quotes, and partnering with internal teams to deliver responsive service and dependable order execution.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain strong relationships with established customers to support repeat business and long-term account growth.</p><p>• Identify, research, and engage prospective clients and key decision-makers to create new sales opportunities within the territory.</p><p>• Prepare estimates and pricing proposals, present product recommendations, and guide customers through the sales cycle to close business.</p><p>• Manage inbound and outbound account activity, including order follow-up, status updates, and coordination of expedited requests when needed.</p><p>• Process order revisions, cancellations, and related updates while communicating changes clearly to the appropriate internal departments.</p><p>• Work closely with outside sales, purchasing, quality, production, and customer support teams to ensure accurate information and timely service.</p><p>• Track market activity, competitor movement, and industry developments to support effective territory planning and account strategy.</p><p>• Review sales performance data and share relevant insights that help align customer demand with production and delivery schedules.</p><p>• Resolve customer concerns promptly and effectively while maintaining a high standard of service throughout the relationship.</p><p>• Develop a strong command of company products, capabilities, and operational processes in order to represent the business effectively.</p>
We are looking for a Customer Support Account Specialist to support key customer accounts in Rockleigh, New Jersey within the high-tech electronics industry. This Long-term Contract position focuses on delivering responsive account support across the full sales cycle, helping customers and internal teams navigate order activity, service needs, and issue resolution. The ideal candidate is comfortable managing complex account requests, communicating across departments, and ensuring a consistent customer experience from inquiry through fulfillment.<br><br>Responsibilities:<br>• Build and sustain strong working relationships with major customer accounts while serving as a reliable point of contact for sales and support needs.<br>• Manage escalated account concerns and coordinate timely resolutions related to orders, returns, shipment status, and logistics matters.<br>• Provide day-to-day support before and after the sale by partnering with customers and sales teams to keep account activity moving efficiently.<br>• Investigate order delays, rush requests, tracking questions, and shipping updates, and adjust order details when business needs change.<br>• Review and maintain account information in company databases, monitor key data points, and prepare reports for customers and internal stakeholders.<br>• Identify practical solutions to moderately complex service challenges to help maintain smooth account operations and customer satisfaction.<br>• Communicate with cross-functional teams including fulfillment, production, shipping, finance, technical support, and client-facing groups to resolve issues effectively.<br>• Represent the organization at trade shows and industry events as needed to support customer engagement and business objectives.
<p>We are looking for a Client Services Specialist to support event participants, exhibitors, and internal teams by delivering responsive, high-quality service throughout the event lifecycle. This is a Contract position based in Irving, Texas offering an initial 12-week assignment with potential for longer-term opportunity. The person in this role will help ensure registration, exhibitor services, and event communications run smoothly while contributing ideas that strengthen the overall customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion.</p><p>• Review event-related web pages and online resources to confirm content is accurate, functional, and easy for users to navigate.</p><p>• Resolve customer concerns by assessing problems carefully, identifying practical solutions, and communicating next steps clearly.</p><p>• Work closely with internal departments and external partners to improve service delivery and introduce more effective support processes.</p><p>• Manage registration activity across multiple platforms, entering and updating information with strong attention to accuracy.</p><p>• Track exhibitor timelines, requests, and communications to keep key stakeholders informed and aligned.</p><p>• Coordinate with operations partners to prepare pricing materials and support the development of competitive service offerings.</p><p>• Create and maintain exhibitor service documentation for assigned events, including vendor details, service information, and booth participation guidelines.</p><p>• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution.</p><p>• Take on additional assignments that support team objectives and evolving business needs.</p>
<p>We are looking for a <strong>Customer Success Specialist/Claims Processor</strong> to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.</p><p>• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.</p><p>• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.</p><p>• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.</p><p>• Enter, review, and validate claim data according to established procedures and quality expectations.</p><p>• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.</p><p>• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.</p><p>• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.</p><p>• Support additional administrative assignments and special projects as business needs require.</p>
We are looking for a Logistics Customer Service Specialist for a Contract to Permanent position based in Columbia City, Indiana. This role is essential in ensuring smooth warehouse operations by managing supply chain procedures, coordinating deliveries, and handling shipping documentation. The ideal candidate is highly organized, detail-oriented, and capable of maintaining accurate records while ensuring timely order fulfillment.<br><br>Responsibilities:<br>• Coordinate shipments based on product availability and customer requests, ensuring timely and accurate delivery.<br>• Monitor and track orders, booking freight appointments to meet delivery deadlines.<br>• Prepare and process both physical and electronic shipping documents, including purchase orders, sales orders, and bills of lading.<br>• Optimize supply chain procedures to improve delivery quality and efficiency.<br>• Maintain accurate records of orders, inventory levels, suppliers, and customer information.<br>• Oversee warehouse stock levels and generate reports, such as cut reports, as required.<br>• Communicate with customers to provide updates on the status of their orders and address inquiries.<br>• Collaborate with team members to streamline logistics operations and resolve any issues promptly.
We are looking for a detail-oriented Customer Account Specialist to support order administration and customer account activity in Phoenix, Arizona. This is a Long-term Contract position that begins with onsite training and is expected to move to a hybrid schedule with at least two onsite days per week based on business needs. The ideal candidate brings strong analytical judgment, a service-focused mindset, and the ability to manage a high volume of transactions while maintaining accuracy. This role works closely with internal teams and external customers to keep orders moving efficiently, address issues proactively, and uphold compliance requirements.<br><br>Responsibilities:<br>• Manage a large portfolio of active customer orders each day, ensuring records are updated accurately and transactions are completed in a timely manner.<br>• Serve as a primary point of contact for internal partners and external customers by responding to account questions, providing order updates, and resolving service-related concerns.<br>• Oversee repair order activities from initial receipt through final billing, including order acknowledgment, pricing support, exchanges, and invoice processing.<br>• Review customer agreements and apply contract terms correctly when entering, processing, and fulfilling account requests.<br>• Monitor order flow and delivery commitments to identify potential delays early and take action to reduce service risks and possible financial exposure.<br>• Evaluate warranty requests to confirm eligibility and determine the appropriate next steps for disposition and resolution.<br>• Maintain compliance with applicable trade and regulatory requirements throughout order handling and customer account administration.<br>• Support operational processes tied to contract administration, quality expectations, and related account documentation as required.
<p>Our client is seeking a driven and highly motivated <strong>Sales Representative</strong> to join their growing team. This role is responsible for generating new business, managing existing customer relationships, and driving revenue growth throughout an assigned territory. The ideal candidate will have experience selling <strong>capital equipment</strong>, preferably within the <strong>waste, recycling, scrap, or environmental services industry</strong>.</p><p>This is an excellent opportunity for a sales professional who enjoys building relationships, developing new business, and contributing directly to company growth.</p><p>Sales & Business Development</p><ul><li>Develop and execute a regional sales strategy to increase revenue and market share.</li><li>Manage and grow existing customer accounts while identifying and securing new business opportunities.</li><li>Promote products and equipment within the waste, recycling, scrap, and related industrial markets.</li><li>Generate new leads through cold calling, networking, referrals, and social selling.</li><li>Conduct market research to identify prospective customers, industry trends, and growth opportunities.</li><li>Consistently meet or exceed sales and revenue targets.</li></ul><p>Customer Relationship Management</p><ul><li>Serve as the primary point of contact for assigned regional customers.</li><li>Build and maintain strong, long-term customer relationships through exceptional service and support.</li><li>Present and demonstrate products to prospective and existing customers.</li><li>Provide accurate information regarding product specifications, pricing, availability, and delivery schedules.</li><li>Negotiate contracts and sales agreements to successfully close business opportunities.</li><li>Deliver outstanding post-sale support in partnership with operations and logistics teams.</li></ul><p>Territory & Market Analysis</p><ul><li>Monitor regional market trends, competitor activity, and pricing strategies.</li><li>Identify emerging opportunities and communicate key market intelligence to leadership.</li><li>Utilize customer feedback to recommend product improvements and enhancements.</li></ul><p>CRM & Reporting</p><ul><li>Maintain accurate sales activity, pipeline, and customer records within the CRM system.</li><li>Leverage CRM analytics to support territory planning and sales strategy.</li><li>Prepare regular sales forecasts, reports, and account updates.</li><li>Salesforce experience is preferred.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Work closely with engineering, manufacturing, production, and logistics teams to ensure customer expectations are met.</li><li>Coordinate delivery schedules and project timelines with internal teams and customers.</li><li>Ensure alignment between customer requirements and operational capabilities.</li></ul><p><br></p><p><br></p>
<p><strong>Anisa is a Direct-Hire</strong> Recruiter with Robert Half <strong>Financial Services, </strong>specializing in roles within<strong> Finance & Accounting </strong>across the<strong> Bay Area. </strong>Happy to connect with professionals in the space, even if you’re just curious about the market.</p><p> </p><p>✨ Private Client Service Associate</p><p>📍 San Francisco, CA (Hybrid, 3 days/week in office)</p><p>🏢 Respected Investment Management Firm</p><p>💰 Competitive Base + Bonus + Profit Sharing</p><p><br></p><p>Are you looking for more than a traditional client service role?</p><p><br></p><p>I'm partnering with a well-established and highly regarded investment management firm is seeking a <strong>Private Client Service Associate</strong> to join its growing private client team. This is an excellent opportunity for a motivated financial services professional who enjoys delivering exceptional client experiences, collaborating across departments, and gaining exposure to a broad range of wealth management and investment operations functions.</p><p><br></p><p>You'll serve as a key point of contact for clients while partnering closely with advisors, operations professionals, and firm leadership to help support and strengthen the overall client experience.</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Deliver exceptional service to existing and prospective clients</li><li>Support account administration and client onboarding activities</li><li>Partner with internal teams to coordinate client requests and deliver solutions</li><li>Assist with wealth management and investment operations processes</li><li>Maintain accurate records and documentation while handling sensitive information with discretion</li><li>Build trusted relationships with clients and colleagues alike</li><li>Contribute to process improvements and operational efficiency initiatives</li><li>Help ensure a seamless, high-quality client experience at every touchpoint</li></ul><p><strong>Why This Opportunity Stands Out</strong></p><p>✅ Competitive compensation package with bonus opportunity & Profit-sharing program</p><p>✅ Exceptional retirement benefits, including a generous employer contribution</p><p>✅ Comprehensive medical, dental, and vision coverage</p><p>✅ Exposure to a broad range of wealth management, client service, and investment operations responsibilities</p><p>✅ Opportunity to support sophisticated, high-net-worth client relationships</p><p>✅ Collaborative, team-oriented culture with outstanding employee tenure</p><p>✅ Strong leadership team committed to employee development and long-term career growth</p><p>✅ Engaging and supportive workplace culture that values both professional success and team camaraderie</p><p><br></p><p>Reach out to <strong><u>Anisa Henry</u></strong><u> via </u><strong><u>email or LinkedIn</u></strong> for additional information or questions regarding this listing. </p>
<p>We are seeking a customer-focused and detail-oriented <strong>Retail Banking Clerk</strong> to support daily branch operations at a financial institution in Cincinnati, Ohio. This contract-to-hire opportunity is ideal for someone who enjoys working directly with customers, handling financial transactions, and providing exceptional service in a fast-paced banking environment. The successful candidate will demonstrate strong attention to detail, professionalism, and the ability to maintain accuracy while assisting customers with their banking needs.</p><p><br></p><p>Responsibilities</p><ul><li>Assist customers with routine banking transactions, including deposits, withdrawals, payments, transfers, and account inquiries.</li><li>Provide friendly and professional customer service while responding to questions regarding accounts, products, and banking services.</li><li>Accurately process financial transactions and maintain balanced cash drawers.</li><li>Verify customer information and documentation in accordance with bank policies and regulatory requirements.</li><li>Assist with opening, updating, and servicing customer accounts.</li><li>Support loan and credit administration activities by collecting and reviewing required documentation.</li><li>Maintain accurate records and ensure proper documentation of transactions and account activity.</li><li>Assist with resolving customer concerns and escalating issues when appropriate.</li><li>Support branch operations through data entry, filing, administrative tasks, and record maintenance.</li><li>Safeguard confidential customer information and comply with all banking regulations and internal procedure</li></ul><p><br></p>
We are looking for a detail-oriented customer service specialist to support order management and transactional activities for a long-term contract position based in Everett, Washington. This role works closely with customers and internal teams to coordinate sales orders, service-related requests, credits, and purchasing needs while maintaining accurate documentation and timely follow-through. The ideal candidate is organized, responsive, and comfortable managing multiple priorities in a fast-paced environment while ensuring compliance with established trade and company policies.<br><br>Responsibilities:<br>• Manage the full lifecycle of sales orders by reviewing requirements, entering transactions accurately, and tracking progress through completion.<br>• Coordinate warranty exchanges, credit activity, monitor replacement requests, and purchase-related transactions to support customer and business needs.<br>• Perform administrative support tasks connected to material sales and credit processing, ensuring records are complete and up to date.<br>• Partner with teams across sales, product lines, repairs, finance, global trade, and purchasing to resolve issues and keep orders moving efficiently.<br>• Communicate with internal and external customers to clarify requests, provide status updates, and drive timely transactional resolution.<br>• Follow global trade guidelines and export-related requirements to ensure all applicable policies are met.<br>• Support adherence to company licensing and compliance standards associated with international shipments and export activity.<br>• Contribute to the development and rollout of departmental procedures and process improvements across cross-functional groups.
We are looking for a Customer Experience Specialist to support customers during a busy holiday season in Seattle, Washington. This is a Contract position for someone who thrives in a fast-paced service environment and can handle a large volume of interactions with professionalism and care. The ideal candidate will provide timely assistance across multiple channels, resolve routine issues efficiently, and help create a positive experience for every customer.<br><br>Responsibilities:<br>• Manage a steady flow of customer inquiries each day while delivering attentive, courteous, and solutions-focused service.<br>• Assist customers with purchases, product changes, and return requests in accordance with established policies and service expectations.<br>• Document customer concerns and feedback accurately, and route more complex situations to the appropriate support team when necessary.<br>• Communicate clearly through phone and email to ensure customers receive helpful, respectful, and easy-to-understand guidance.<br>• Work closely with team members to support a collaborative atmosphere centered on responsiveness and problem-solving.<br>• Use multiple browser-based tools and customer service systems to research issues, update records, and complete service tasks efficiently.<br>• Maintain accuracy and attention to detail while adapting to changing customer needs during peak seasonal demand.
<p>We are looking for a Client Service Specialist II to support commercial and corporate banking clients from our St. Petersburg, FL location. This Long-term Contract position focuses on delivering responsive, accurate service across deposit account onboarding, treasury-related support, and client issue resolution. The ideal candidate brings strong banking knowledge, excellent communication skills, and the ability to coordinate effectively with internal partners to ensure a seamless client experience.</p><p><br></p><p>Responsibilities:</p><p>• Guide clients through onboarding activities for deposit accounts and treasury services, helping ensure timely completion and a smooth service experience.</p><p>• Respond to client inquiries with urgency and accuracy, assessing needs carefully and taking appropriate action to resolve concerns.</p><p>• Coordinate with internal teams to maintain clear communication, align on next steps, and support consistent service delivery.</p><p>• Serve as a client advocate by connecting customers with specialized internal resources when more advanced support is required.</p><p>• Investigate service-related questions and follow through on research requests until a clear resolution is provided.</p><p>• Recognize opportunities to introduce relevant banking solutions and refer clients to appropriate business line partners.</p><p>• Maintain detailed records and correspondence using banking platforms, email, and CRM tools such as Salesforce.</p><p>• Support day-to-day banking operations while managing multiple priorities in a fast-paced service environment.</p>
We are looking for a Customer Experience Specialist to support customers from our location through timely, detail-focused service across phone and email channels. This Long-term Contract position is ideal for someone who enjoys resolving service issues, guiding customers through order-related questions, and creating a positive experience with every interaction. The role requires strong attention to detail, comfort working across multiple browser-based systems, and the ability to troubleshoot connectivity concerns while maintaining accurate records.<br><br>Responsibilities:<br>• Respond to customer inquiries by phone and email with a courteous, solutions-focused approach.<br>• Assist customers with order entry, updates, and follow-up communication to ensure requests are handled accurately.<br>• Investigate and resolve connectivity-related issues by gathering details and guiding customers through appropriate next steps.<br>• Navigate multiple browser-based tools and internal systems to access information and document interactions efficiently.<br>• Maintain clear and complete records of customer contacts, issues, and resolutions for ongoing service continuity.<br>• Support customer success by identifying needs, answering product or service questions, and helping drive positive outcomes.
We are looking for a detail-oriented Administrative Assistant to support daily office operations for a healthcare-focused team in Wausau, Wisconsin. This Long-term Contract position is fully in office and offers the opportunity to collaborate closely with a small on-site group while also coordinating with a large remote workforce. The ideal candidate will bring strong communication, organizational, and customer service abilities to help manage administrative tasks, support benefit-related activities, and maintain efficient workflow throughout the workday.<br><br>Responsibilities:<br>• Provide day-to-day administrative support for the office, ensuring tasks are completed accurately and on schedule.<br>• Respond to inbound calls and assist internal or external contacts with professionalism, clarity, and timely follow-up.<br>• Enter, update, and maintain records in internal systems with a high level of accuracy and attention to detail.<br>• Support benefit-related processes, including renewals, COBRA administration, and other enrollment-focused activities as needed.<br>• Coordinate effectively with in-office colleagues and remote team members to keep work moving smoothly across departments.<br>• Assist with clerical functions such as document handling, tracking information, and organizing operational materials.<br>• Help monitor inventories, maintain office resources, and support routine reporting or tracking activities.<br>• Contribute to hiring-related administrative tasks, including scheduling and phone interview coordination when required.
We are looking for a Customer Success Specialist to support clients from our Draper, Utah location in a fast-paced Contract role. This position focuses on delivering responsive service, resolving customer concerns efficiently, and creating positive experiences across phone and email channels. The ideal candidate is comfortable managing several browser-based tools at once while helping customers troubleshoot service-related issues with professionalism and care.<br><br>Responsibilities:<br>• Respond to customer inquiries through inbound calls and email while providing timely, solution-focused support.<br>• Guide customers through account or service concerns and deliver clear updates to ensure a positive overall experience.<br>• Investigate connectivity-related problems and help users resolve issues by walking them through practical troubleshooting steps.<br>• Navigate multiple browser windows and internal systems efficiently to document interactions and access the information needed to assist customers.<br>• Maintain accurate records of customer communications, follow-up actions, and case details within support platforms.<br>• Work collaboratively with internal teams when issues require additional review or escalation to achieve prompt resolution.<br>• Promote strong customer relationships by communicating clearly, setting expectations, and following through on commitments.
We are looking for an experienced customer contact center specialist to support clients with a wide range of banking service needs. This position focuses on delivering responsive, accurate assistance across digital and traditional service channels while maintaining a high standard of service. The ideal candidate brings strong financial services experience, sound operational judgment, and a commitment to creating positive customer experiences.<br><br>Responsibilities:<br>• Guide customers in using digital banking resources, including online and mobile platforms, to help them complete everyday banking activities confidently.<br>• Respond to client questions promptly and handle account-related requests with accuracy, discretion, and attention to detail.<br>• Process routine banking transactions while ensuring service quality, compliance, and a positive customer experience.<br>• Support customer interactions across both face-to-face and remote channels, adapting communication style to meet individual needs.<br>• Maintain strict adherence to security protocols, internal policies, and regulatory standards during every customer interaction.<br>• Collaborate with team members to resolve service issues efficiently and contribute to smooth day-to-day contact center operations.<br>• Represent the organization in customer- and community-facing activities that strengthen client relationships and brand presence.
<p>We are looking for a Client Services Specialist to support event operations and deliver a high-quality experience for attendees, exhibitors, and internal teams in Las Vegas, Nevada. This Contract position offers the opportunity to coordinate service activities across multiple events, handle inquiries with professionalism, and help improve how information and support are delivered. The ideal candidate brings a strong customer-focused mindset, excellent communication skills, and the ability to manage event-related details in both office and onsite environments.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for attendee, exhibitor, and staff questions, providing timely follow-up and seeing issues through to completion.</p><p>• Review event websites and registration-related content to confirm accuracy, usability, and alignment with event needs for both internal and external users.</p><p>• Investigate service concerns, identify root causes, and implement practical solutions that improve the overall customer experience.</p><p>• Work closely with internal departments and external partners to introduce service improvements and strengthen event support processes.</p><p>• Manage registrations across multiple platforms with precision, ensuring records are complete and information is entered correctly.</p><p>• Track exhibitor timelines, deliver status updates through appropriate communication channels, and keep stakeholders informed of important milestones.</p><p>• Coordinate with operations teams to prepare pricing materials and support the development of competitive event-related service packages.</p><p>• Create and maintain exhibitor service documentation for assigned events, including vendor details, service information, and booth participation guidelines.</p><p>• Travel to conferences, trade shows, vendor meetings, and client locations as needed to provide onsite support for event activities.</p>