<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewes, Delaware. This role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts.</p><p><br></p><p>Responsibilities:</p><p>• Answer and manage a multi-line phone system, ensuring the smooth flow of communication</p><p>• Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally</p><p>• Execute data entry tasks, keeping patient records up-to-date and accurate</p><p>• Correspond via email, providing clear and concise information to patients and team members</p><p>• Utilize strong interpersonal skills to build rapport with patients and enhance their experience</p><p>• Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files</p><p>• Schedule appointments, ensuring a well-coordinated flow of patients</p><p>• Adapt to varied shifts, demonstrating flexibility and commitment</p><p>• Use your experience in customer-facing roles such as cashiers, bartenders, waiters, waitresses, etc., to enhance patient pacing and overall satisfaction.</p>
<p>The Marketing Specialist supports the development and execution of marketing campaigns designed to increase brand awareness, generate leads, and support business growth. This role works across digital and traditional channels, helps create content, monitors campaign performance, and collaborates with internal teams and external partners.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Plan, execute, and optimize marketing campaigns across email, web, social media, paid advertising, and events.</li><li>Create and coordinate marketing content, including blog posts, email copy, social media posts, presentations, and promotional materials.</li><li>Track, analyze, and report on campaign performance using marketing and web analytics tools.</li><li>Support brand management efforts and ensure consistency across all marketing materials.</li><li>Conduct market research to identify customer trends, competitor activity, and growth opportunities.</li><li>Partner with sales and other departments to align marketing initiatives with business goals.</li><li>Help manage the content calendar and campaign timelines.</li><li>Coordinate with designers, vendors, agencies, and other stakeholders as needed.</li><li>Assist with lead generation and nurturing activities.</li><li>Maintain marketing databases, contact lists, and campaign records.</li></ul><p><br></p>
We are looking for a Customer Service Representative to join a team in Kansas City, Missouri in a contract-to-permanent capacity. This role focuses on delivering responsive support to policyholders, resolving service concerns with professionalism, and guiding customers through policy-related requests. The ideal candidate brings strong communication skills, confidence working with financial retirement products, and the ability to navigate web-based service tools in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to policyholder inquiries and concerns by phone and provide clear, timely follow-up on next steps and resolutions.<br>• Review and complete policy-related transactions, including value calculations, premium refunds, loan balances, loan interest refunds, and benefit-related requests.<br>• Assist customers with updates and modifications to existing policies while ensuring accuracy and compliance with company guidelines.<br>• Investigate service issues thoroughly and take ownership of resolving problems to achieve a positive customer experience.<br>• Interpret policy details and explain coverage provisions, account activity, and available options in a way customers can understand.<br>• Use web-based customer service platforms to document interactions, manage requests, and maintain accurate service records.<br>• Support inbound and outbound customer communication as needed to address pending items and confirm request completion.<br>• Carry out additional service and administrative tasks that contribute to smooth daily operations.
We are looking for a Customer Service Representative to support a high-volume service environment. This long-term contract position is ideal for someone who communicates clearly, stays organized under pressure, and is committed to delivering a positive customer experience. The person in this role will handle incoming customer interactions, process order information accurately, and provide timely resolutions while maintaining a detail-oriented and helpful approach.<br><br>Responsibilities:<br>• Respond to a steady flow of inbound customer calls with empathy and accuracy.<br>• Enter customer orders and service details into company systems while maintaining a high level of data accuracy.<br>• Assist callers with questions, concerns, and service-related requests by providing clear and timely information.<br>• Place outbound calls as needed to follow up on customer inquiries, confirm details, or provide updates.<br>• Document customer interactions thoroughly to ensure complete records and smooth issue resolution.<br>• Resolve routine service concerns efficiently and escalate more complex matters to the appropriate team when necessary.<br>• Maintain strong service standards by balancing call quality, responsiveness, and attention to detail.
<p>We are looking for a Cash Applications Specialist to support a chemicals manufacturing organization in Glen Allen, Virginia. This Long-term Contract opportunity is suited for an Accounts Receivable Specialist who can independently investigate account discrepancies, strengthen collections efforts, and work across teams to resolve billing and payment issues. The ideal candidate brings strong reconciliation experience, sound accounting knowledge, and the ability to communicate effectively with both customers and internal stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Investigate complex customer account balances by reviewing transaction records, supporting documents, and data from multiple systems to identify discrepancies.</p><p>• Partner with customers and internal departments to resolve outstanding account issues, clear reconciling items, and restore accurate account status.</p><p>• Manage collection activity for overdue receivables by building productive customer relationships and following through on payment commitments.</p><p>• Address billing disputes, invoice questions, proof of delivery requests, and statement inquiries while documenting findings and resolution details.</p><p>• Examine purchase orders, contracts, and related agreements to confirm correct billing setup and account configuration.</p><p>• Evaluate escalated account situations, provide input on collectability, and support recommendations involving write-offs or further recovery action when appropriate.</p><p>• Contribute to ongoing account cleanup initiatives and help maintain accurate, balanced customer accounts over time.</p><p>• Identify recurring causes of account imbalance and suggest practical improvements that reduce future exceptions and reconciliation issues.</p><p>• Participate actively in a collaborative team environment, sharing updates and assisting with knowledge transfer when needed.</p>
<p><strong>Robert Half Permanent Placement</strong> is excited to partner with an aerospace industry manufacturer in <strong>the Buffalo, NY area </strong>on their search for a skilled <strong>Quality Assurance Associate. </strong>This role has a starting wage of <strong>$32 - $38 per hour depending on experience</strong> and includes a comprehensive benefits package. Our great client is going through a growth stage and needs to add a Quality Assurance professional with direct experience with First Article Inspection Reports that can step right in a be a part of a highly functioning Quality team.</p><p><br></p><p><strong>Responsibilities include but not limited to:</strong></p><p><br></p><ul><li>Support the aerospace quality management system through inspections, audits, data analysis, and continuous improvement activities</li><li>Perform AS9102 First Article Inspections (FAIs) to verify product compliance and documentation accuracy</li><li>Conduct incoming inspection of machined parts and purchased components, including review of certifications and test reports</li><li>Document nonconformances and assist with product failure investigations and corrective action efforts</li><li>Ensure compliance with customer-specific, aerospace, and AS9100 quality requirements</li><li>Maintain calibration and inspection records and help support overall AS9100 quality system requirements</li><li>Use mechanical, optical, electrical, and pressure measuring equipment to inspect components, soldered assemblies, and welds to applicable standards</li><li>Provide technical guidance to the inspection team as needed and leverage strong drawing interpretation, inspection, and Microsoft Office/Excel skills</li></ul><p><br></p>
<p>We are looking for an experienced Payroll Specialist to oversee accurate, timely payroll operations for a large and complex employee population in New Orleans, Louisiana. This contract opportunity with potential for a permanent role is ideal for a payroll specialist who combines strong technical knowledge with a service-focused approach and sound judgment in resolving sensitive pay issues. The role serves as a senior-level resource for payroll administration, compliance, and process improvement while helping maintain reliable payroll practices across bi-weekly and monthly cycles.</p><p><br></p><p>Responsibilities:</p><p>• Lead end-to-end processing for bi-weekly and monthly payrolls, ensuring employees are paid accurately and on schedule.</p><p>• Administer payroll activities for a workforce exceeding 500 employees, including validations, adjustments, and exception handling.</p><p>• Maintain payroll records and system data within ADP Workforce Now to support efficient and accurate payroll operations.</p><p>• Interpret and apply federal, state, and local payroll regulations to keep payroll practices compliant with current requirements.</p><p>• Investigate complex payroll discrepancies, identify root causes, and implement effective resolutions in a timely manner.</p><p>• Serve as a senior point of contact for employee payroll questions, delivering clear guidance and high-quality customer support.</p><p>• Review payroll procedures and recommend process enhancements that strengthen accuracy, consistency, and internal controls.</p><p>• Provide day-to-day direction and subject matter support to less experienced payroll team members when needed.</p>
<p><strong>Commercial Real Estate Title Specialist</strong></p><p><em>Seattle, WA (Hybrid) | Oregon (Remote)</em></p><p><strong>Salary: $100,000 - $125,000 DOE + Discretionary Bonus</strong></p><p>A highly respected Pacific Northwest law firm is seeking an experienced <strong>Real Estate Title Specialist </strong>to join its growing practice. This firm represents developers, owners, lenders, investors, and nonprofit organizations in sophisticated real estate development and finance matters, with a notable focus on affordable housing, community development, and complex commercial real estate transactions. The firm regularly advises clients on site acquisition, due diligence, project financing, entity formation, and operational matters related to real estate assets.</p><p><br></p><p>Candidates based in the Seattle area may work in a hybrid arrangement, while qualified candidates residing in Oregon will be considered for a fully remote work arrangement. To be confidentially considered please send a resume to Sam(dot)Sheehan(at)RobertHalf(dot)(com)</p><p><br></p><p>Responsibilities:</p><ul><li>Assist attorneys with commercial real estate acquisitions, sales, financing, and development transactions.</li><li>Conduct title and survey review and summarize findings for attorneys and clients.</li><li>Coordinate and manage due diligence materials, including organizational documents, leases, contracts, permits, and property records.</li><li>Prepare, organize, and maintain transaction closing checklists and closing binders.</li><li>Draft and revise transactional documents, correspondence, and ancillary closing documents.</li><li>Coordinate with title companies, lenders, opposing counsel, government agencies, and third parties throughout transactions.</li><li>Maintain transaction databases, filing systems, and document management processes.</li><li>Support attorneys with affordable housing, economic development, and commercial real estate projects.</li></ul><p>Compensation & Benefits:</p><ul><li><strong>$100,000 - $125,000 annual salary DOE</strong></li><li><strong>Discretionary bonus potential</strong></li><li>Medical, dental, vision, and disability insurance with <strong>100% employee premium paid by the firm</strong></li><li>401(k) plan subject to plan eligibility and participation requirements</li><li>Three (3) weeks of paid time off</li><li>Hybrid work arrangement for Seattle-area employees</li><li>Fully remote opportunity for qualified Oregon-based employees</li></ul><p><br></p>
<p>We are looking for a detail-oriented Customer Service Representative to join a manufacturing organization in Sandston, Virginia. This position supports daily order administration and customer-facing processes by coordinating information across teams, maintaining accurate records, and helping ensure timely service. The ideal candidate brings strong organizational skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment while delivering a high standard of support.</p><p><br></p><p>Responsibilities:</p><p>• Manage order entry and related administrative tasks with accuracy, ensuring customer requests are processed efficiently from initial receipt through fulfillment.</p><p>• Serve as a central point of communication between customers and internal departments to keep orders moving smoothly and resolve issues promptly.</p><p>• Prepare routine written communications, documentation, and updates needed to support customer accounts and internal coordination.</p><p>• Work closely with sales and customer support personnel to address questions, confirm order details, and maintain a positive client experience.</p><p>• Monitor order status and follow up proactively with stakeholders to reduce delays and maintain clear, consistent communication throughout the process.</p><p>• Use ERP and business systems to maintain records, enter transactions, and support day-to-day customer service and order management activities.</p><p>• Follow workplace safety, health, and environmental standards while completing assigned duties in accordance with company expectations.</p><p>• Assist with additional operational or administrative responsibilities as needed to support the broader team.</p>
We are looking for an experienced administrative specialist to support senior leadership and the Cyber Services function in Sun Prairie, Wisconsin. This Long-term Contract position focuses on coordinating day-to-day operations, streamlining communication, and helping customer-facing initiatives run efficiently across a global team. The ideal candidate will bring strong organizational judgment, responsiveness, and the ability to manage multiple priorities while maintaining accurate records and effective stakeholder interactions.<br><br>Responsibilities:<br>• Coordinate administrative activities for senior leadership and the Cyber Services team, helping keep operational priorities organized and moving forward.<br>• Partner with operations stakeholders to track deadlines, monitor progress, and support execution of key initiatives and deliverables.<br>• Manage incoming requests and correspondence by reviewing, routing, and following up on inquiries from internal and external contacts in a timely manner.<br>• Oversee shared mailbox activity by categorizing messages, maintaining documentation, assigning ownership, and ensuring issues are closed with a clear audit trail.<br>• Support client onboarding activities, including appointment scheduling, eligibility confirmation, meeting updates, and communication with customers and internal teams.<br>• Administer webinar and education-related support tasks such as registration coordination, mailing list updates, and response handling for participant inquiries.<br>• Prepare reports, maintain records, and assist with operational documentation to support visibility, compliance, and informed decision-making.<br>• Help balance calendars, meeting logistics, and shifting business priorities for leadership and team members while maintaining strong service levels.
We are looking for a Customer Service Representative to join a growing team in Minnesota in a Contract to permanent capacity. This position supports business customers by managing day-to-day order activity, coordinating shipment updates, and helping resolve returns with accuracy and care. The role is well suited for someone who enjoys working in a fast-paced B2B environment, communicates clearly across multiple channels, and takes pride in delivering dependable service.<br><br>Responsibilities:<br>• Process incoming customer and sales orders accurately and ensure requests are routed and completed in a timely manner.<br>• Communicate shipment status, delivery timing, and tracking details to customers to keep them informed throughout the order lifecycle.<br>• Handle return authorization requests and coordinate the necessary steps to support efficient issue resolution.<br>• Respond to inbound inquiries from customers, distributors, and internal partners through phone and email with a thorough and helpful approach.<br>• Maintain organized order records and update customer information within the company’s ERP and related systems.<br>• Support shared customer accounts as part of the general service team, assisting with a broad range of account needs rather than assigned territories.<br>• Use Microsoft Office tools and internal platforms to manage correspondence, documentation, and routine service tasks.<br>• Contribute to a collaborative department by helping balance daily workflow volumes and meeting service expectations in a dynamic setting.
<p>We are looking for an experienced<strong> Tax Manager</strong> to join our team in Richfield, Ohio. This role is suited for a tax specialist who can oversee sophisticated tax engagements, advise clients with confidence, and contribute to a high-performing practice. The position offers the opportunity to manage both compliance and planning work. We are a casual workplace, but we are seeking individuals who enjoy fast paced environments.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review complex business and individual tax filings to ensure accuracy, completeness, and timely submission.</p><p>• Serve as a primary point of contact for clients, providing clear guidance on tax matters and responding to questions throughout the engagement process.</p><p>• Lead seasonal tax planning activities and help implement strategies designed to support client objectives effectively.</p><p>• Mentor, train, and support entry-level staff, strengthening technical capabilities and encouraging career growth across the team.</p><p>• Manage special projects and address emerging client needs with a flexible, solutions-oriented approach.</p><p>• Gather, organize, and maintain financial and tax-related information with a high level of accuracy, discretion, and attention to detail.</p><p>• Apply current tax regulations and industry standards when handling compliance, planning, and advisory work.</p><p>• Use tax and accounting applications, including QuickBooks and ProSystem fx, to complete returns, analyze data, and support reporting requirements.</p>
We are looking for an Accounts Receivable Specialist to join a Contract assignment supporting the accounting function in Glendale, California. This role is ideal for someone who brings accuracy, strong follow-through, and the ability to keep receivables activity organized in a fast-moving environment. The position focuses on invoicing, payment posting, account maintenance, and customer communication while helping ensure timely and accurate cash flow reporting.<br><br>Responsibilities:<br>• Create and distribute customer invoices with a high level of accuracy and within established timelines.<br>• Record and apply incoming payments from multiple sources, including checks, wire transfers, and credit card transactions.<br>• Review receivables aging and take timely action to follow up on overdue balances and open items.<br>• Respond to customer billing inquiries and work to resolve payment or account issues efficiently.<br>• Reconcile account balances, research variances, and correct discrepancies in receivables records.<br>• Maintain organized customer account files and ensure payment activity is documented completely and accurately.<br>• Assist with month-end accounts receivable tasks and prepare reporting requested by leadership.<br>• Provide additional accounting and administrative support as needed during the Contract assignment.
<p>We are looking for a Customer Service Representative to support members and other callers with timely, accurate assistance in a high-volume healthcare environment in Middletown, New York. This is a Contract position that requires strong communication skills, sound judgment, and the ability to manage inquiries with professionalism and empathy. The Customer Service Representative role includes on-site training followed by a flexible schedule posted in advance, with shifts spread across weekdays and weekends based on business needs.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound customer inquiries by asking thoughtful follow-up questions, listening carefully, and identifying the core issue before determining next steps.</p><p>• Review available information, complete initial research, and evaluate the scope of each request to support efficient and accurate problem solving.</p><p>• Partner with internal teams across departments to secure answers, coordinate support, and route complex concerns to the appropriate resource when needed.</p><p>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to clarify details and move cases toward resolution.</p><p>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and a positive customer experience.</p><p>• Record all interactions thoroughly, including the reason for the contact, research performed, actions taken, and final outcome.</p><p>• Guide conversations with confidence and professionalism, using de-escalation techniques when necessary to help calm difficult situations.</p><p>• Keep callers informed throughout the resolution process by sharing clear status updates and setting appropriate expectations.</p><p>• Maintain strong attention during customer interactions while navigating systems and on-screen information without losing focus.</p><p>• Respond to sensitive situations with empathy and respect, especially when callers are dealing with significant personal or health-related events.</p>
<p>We are looking for a skilled Claims Supervisor to oversee daily claims operations and support efficient office management activities. This Long-term Contract position is ideal for a detail-oriented individual who can guide hiring-related processes, maintain strong claim administration standards, and help keep workflows organized and responsive. The successful candidate will play a key role in coordinating team performance, improving service delivery, and ensuring claims are handled accurately and on schedule.</p><p><br></p><p>Responsibilities:</p><p>• Lead day-to-day oversight of claims activities, ensuring work is completed accurately, efficiently, and in alignment with established procedures.</p><p>• Support recruitment and onboarding efforts by coordinating hiring activities, tracking candidate progress, and assisting with staffing needs.</p><p>• Review claim files for completeness, follow up on outstanding items, and help resolve processing issues in a timely manner.</p><p>• Monitor team workload and performance to maintain service levels and promote consistent operational results.</p><p>• Partner with internal stakeholders to address claim-related concerns, clarify requirements, and improve communication across functions.</p><p>• Maintain organized records, prepare operational updates, and assist with reporting related to claims and staffing activity.We are looking for a fully remote Senior Workers’ Compensation Claims Specialist to assist our client with a long-term project. <u>Candidates must hold a valid California adjuster's license and live in California.</u> This person will be responsible for managing a complex caseload of workers’ compensation claims from inception through resolution. This role ensures compliance with applicable laws and regulations, delivers excellent customer service, and works closely with internal stakeholders, injured employees, medical providers, and legal counsel to facilitate timely and cost-effective claim outcomes.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a portfolio of high-exposure and complex workers’ compensation claims, including litigated cases.</li><li>Investigate claims by reviewing reports, medical records, and conducting interviews to determine compensability.</li><li>Ensure timely and accurate claim adjudication in accordance with state laws and company guidelines.</li><li>Develop and execute claim strategies, including reserve setting and ongoing reserve adjustments.</li><li>Coordinate with medical providers, rehabilitation specialists, and case managers to support return-to-work initiatives.</li><li>Monitor and manage litigation, working closely with defense attorneys and attending hearings, mediations, and depositions as needed.</li><li>Communicate regularly with injured employees, employers, brokers, and other stakeholders regarding claim status.</li></ul><p><br></p>
We are looking for an experienced eCommerce Specialist to support and strengthen a Shopify Plus environment for a services organization in Owatonna, Minnesota. This Long-term Contract opportunity is ideal for someone who can combine strategic direction with hands-on execution to help the business expand its Shopify capabilities and improve overall digital commerce performance. The right candidate will bring strong leadership, practical platform knowledge, and the ability to keep initiatives organized from launch planning through ongoing optimization.<br><br>Responsibilities:<br>• Lead day-to-day Shopify Plus development and enhancement efforts, balancing strategic priorities with direct platform execution.<br>• Provide guidance to internal stakeholders on best practices for building, managing, and scaling a high-performing Shopify ecosystem.<br>• Coordinate launch readiness activities and support post-launch improvements to strengthen site functionality, user experience, and business results.<br>• Translate business goals into effective eCommerce solutions by configuring, customizing, and optimizing Shopify features and workflows.<br>• Manage project timelines, priorities, and cross-functional communication to ensure deliverables stay on track and aligned with expectations.<br>• Support the team as they continue building expertise in Shopify following the move from Magento, offering structure, recommendations, and practical direction.<br>• Identify opportunities to improve online merchandising, site performance, and operational efficiency across the digital storefront.<br>• Collaborate with technical and business partners to troubleshoot issues, implement updates, and maintain a reliable customer-facing commerce experience.
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Oshkosh, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p>
We are looking for a Customer Service Representative to support customers with professionalism, accuracy, and a helpful approach in San Francisco, California. This is a Contract position for someone who can create a positive experience on every interaction while managing inquiries efficiently and thoroughly. The ideal candidate is dependable during scheduled hours, communicates clearly, and takes feedback well to continuously improve performance.<br><br>Responsibilities:<br>• Respond to incoming customer calls and messages with patience, clarity, and a service-focused attitude.<br>• Guide customers through questions, applications, or order-related needs to help them complete the correct forms accurately the first time.<br>• Record customer details and enter information carefully to maintain complete and accurate documentation.<br>• Follow up on outstanding items to reduce delays and keep customer requests moving toward resolution.<br>• Handle both inbound and outbound communication as needed to provide updates, gather missing information, and resolve issues.<br>• Remain available and engaged during assigned queue hours, maintaining consistent attendance and dependable coverage.<br>• Apply coaching and feedback to improve call quality, accuracy, and overall customer satisfaction.
<p>We are seeking a professional and customer-focused <strong>Bilingual Spanish Call Center Agent</strong> to support inbound and outbound communications with English- and Spanish-speaking customers. The ideal candidate will have strong communication skills, a helpful attitude and the ability to resolve questions efficiently while delivering excellent service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound calls in both English and Spanish</li><li>Assist customers with questions related to products, services, accounts, appointments or orders</li><li>Provide accurate information and resolve routine issues in a timely and professional manner</li><li>Document customer interactions, concerns and resolutions in the system</li><li>Escalate complex issues to the appropriate department or supervisor</li><li>Meet call quality, productivity and attendance expectations</li><li>Maintain a positive and professional tone with all customers</li><li>Support additional customer service or administrative tasks as assigned</li></ul><p><br></p>
We are looking for an Accounts Receivable Specialist to support day-to-day receivables operations for a Contract position based in Greensboro, North Carolina. This role focuses on maintaining accurate customer account records, applying incoming payments, and driving timely collection of outstanding balances. The ideal candidate brings strong attention to detail, sound judgment in resolving payment issues, and hands-on experience working with billing and cash activity in a fast-paced environment.<br><br>Responsibilities:<br>• Manage accounts receivable activities by monitoring open balances, updating customer records, and maintaining accurate aging information.<br>• Post and reconcile incoming payments, ensuring cash applications are recorded correctly and unapplied items are researched promptly.<br>• Conduct commercial collections outreach through attentive follow-up with customers to secure payment and resolve outstanding invoices.<br>• Prepare and review billing transactions to confirm invoice accuracy, completeness, and alignment with customer agreements.<br>• Track daily cash activity and investigate discrepancies between remittances, account balances, and system records.<br>• Use SAP to enter, review, and maintain receivables data while supporting accurate financial reporting and account reconciliation.
<p>We are looking for a service-focused Call Center Representative to support customers from our Maryland location within the Energy/Natural Resources industry. This role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and enjoys helping customers resolve questions efficiently. In this role, you will manage a steady flow of inbound calls, research account details across multiple systems, and create positive experiences through accurate and empathetic support.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to a large volume of incoming customer calls with professionalism, patience, and a solutions-oriented approach.</li><li>Guide customers through questions related to services, account details, and general support needs while providing clear and accurate information.</li><li>Use several computer programs at once to locate records, review relevant details, and complete tasks efficiently during live calls.</li><li>Address customer concerns with empathy and sound judgment to help achieve timely and satisfactory resolutions.</li><li>Record call details thoroughly and maintain up-to-date customer information within internal systems.</li><li>Partner with coworkers and cross-functional teams when issues require additional research or escalation.</li><li>Consistently work toward service goals and quality expectations established for the call center team.</li><li>Keep current on company guidelines, service updates, and industry-related information to support accurate customer communication.</li></ul>
<p>We are seeking a professional and customer-focused <strong>Receptionist</strong> to join a growing organization in Layton. This role serves as the first point of contact for visitors, clients, and callers, providing exceptional customer service while supporting daily office operations.</p><ul><li>Greet visitors and clients in a friendly and professional manner</li><li>Answer, screen, and direct incoming phone calls</li><li>Manage front desk operations and maintain a welcoming office environment</li><li>Schedule appointments, meetings, and conference rooms</li><li>Receive, sort, and distribute mail and deliveries</li><li>Assist with data entry, filing, and document management</li></ul>
We are looking for a Customer Service Representative to support a fast-paced organization in the gaming industry based in Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high call volumes, and providing accurate support with care and attention to detail. The person in this role will serve as a key point of contact for inbound inquiries while also assisting with outbound communication and precise order-related updates.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide clear, courteous assistance for a wide range of service-related questions.<br>• Make outbound calls as needed to follow up on requests, confirm details, and help resolve open customer issues.<br>• Enter and update customer orders with a high level of accuracy while ensuring records remain complete and current.<br>• Address customer concerns efficiently by identifying needs, explaining available solutions, and guiding each interaction toward resolution.<br>• Maintain detailed documentation of conversations, actions taken, and next steps to support service continuity.<br>• Handle call center interactions in a detail-oriented manner while meeting expected service levels and quality standards.<br>• Coordinate with internal teams when necessary to escalate issues and ensure timely customer support.<br>• Contribute to a positive customer experience by communicating clearly, managing multiple requests, and staying organized throughout the workday.
We are looking for a detail-oriented Customer Service Representative to join a food and food processing organization in Houston, Texas. This contract opportunity with permanent potential is ideal for someone who excels at managing customer orders, coordinating shipments, and keeping information accurate across the order lifecycle. The person in this role will work closely with customers and internal partners to support timely delivery, resolve service issues, and maintain a high standard of account support.<br><br>Responsibilities:<br>• Review incoming customer orders to confirm correct pricing, promotional terms, requested timing, and shipping details before processing.<br>• Work directly with customers, brokers, and cross-functional teams to investigate and resolve order issues, shortages, and other service concerns.<br>• Coordinate outbound delivery creation and support shipment release activities to help ensure orders move efficiently.<br>• Verify billing records and shipping paperwork to maintain accuracy and reduce processing errors.<br>• Track open orders and delivery timelines, escalating delays or product shortages and helping drive timely resolution.<br>• Communicate inventory constraints and product availability updates to customers and internal stakeholders so expectations remain clear.<br>• Collaborate with operations planning partners to address supply challenges and align support for promotional demand forecasts.<br>• Provide backup support to team members during busy periods, seasonal spikes, and other high-volume service windows.<br>• Assist with customer account setup, updates, and routine maintenance while handling additional assigned tasks as needed.
We are looking for a Sales Support Coordinator to join our team and help keep daily sales activities running smoothly. This opportunity is well suited for someone early in their career who enjoys organization, customer interaction, and learning how a growing technology business operates. In this role, you will support both the sales team and existing customers by coordinating orders, answering questions, and helping create a reliable, positive service experience.<br><br>Responsibilities:<br>• Coordinate routine sales support activities, including creating customer quotes, entering orders, and monitoring shipment progress<br>• Review order details for accuracy and follow each transaction through completion to help ensure timely service<br>• Respond to customer inquiries by providing order updates, account assistance, and general support with careful attention to detail<br>• Strengthen customer relationships through attentive communication and consistent follow-through<br>• Develop working knowledge of the company’s products and services to better assist customers and internal teams<br>• Partner with sales, operations, and other departments to resolve issues and keep orders on schedule<br>• Maintain clear, organized records related to customer accounts, transactions, and supporting documentation