We are looking for a Customer Service Representative to join a growing team in Arkansas. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, thrives in a fast-paced call center setting, and wants to build a long-term career with advancement potential. In this permanent, entry-level role, you will support clients by handling inquiries, documenting interactions accurately, and contributing to a structured onsite service environment.<br><br>Responsibilities:<br>• Respond to inbound customer calls and provide timely, courteous assistance for a wide range of client questions and concerns.<br>• Record customer interactions thoroughly in the case management system to ensure accurate tracking and follow-up.<br>• Maintain daily activity records that support productivity monitoring and highlight performance trends.<br>• Place outbound calls when additional contact is needed to investigate issues and bring complex situations to resolution.<br>• Support team-led initiatives such as testing activities and customer support projects as assigned by leadership.<br>• Adjust quickly to updated procedures, service expectations, and operational guidelines while maintaining quality standards.<br>• Manage multiple tasks efficiently in a high-volume environment while protecting confidential customer information.<br>• Contribute to a dependable and focused workplace through consistent attendance, punctuality, and strong work habits.
We are looking for a Customer Service Representative to support an upcoming event through a Contract assignment. This role is ideal for someone who enjoys engaging with people, representing a brand effectively, and delivering a positive customer experience in a fast-paced setting. The selected candidate will help create a welcoming booth environment, respond to attendee questions, and capture customer interest with accuracy and care.<br><br>Responsibilities:<br>• Prepare the event booth before opening by organizing materials, arranging displays, and ensuring the space is ready for visitors.<br>• Represent the company at the trade event by welcoming attendees and creating a friendly, positive first impression.<br>• Share clear and accurate information about the company’s products, service locations, and general offerings.<br>• Respond to customer questions about item availability and help guide visitors to appropriate solutions.<br>• Gather attendee details, requests, and follow-up needs with careful attention to accuracy and completeness.<br>• Coordinate product sample requests with the appropriate teams and keep supporting records well organized.<br>• Support event operations throughout the assignment, including booth coverage during event hours and breakdown at the close of the event.<br>• Build positive connections with customers and prospective clients by providing attentive, high-quality service at every interaction.
We are looking for a Customer Service Representative to support high-volume outreach and account support activities for vendors and clients. This is a contract position focused on delivering detail-oriented service, confirming payment and account details, and helping customers complete enrollment and setup requirements. The ideal candidate is comfortable managing frequent phone interaction, maintaining accurate records, and coordinating with internal teams to resolve account-related questions efficiently.<br><br>Responsibilities:<br>• Place a large number of outbound calls each day to connect with vendors and clients and confirm key account and payment details.<br>• Guide customers through payment methods, registration steps, and account expectations with clear and courteous communication.<br>• Enter new information and update existing records in internal databases while maintaining a high level of accuracy.<br>• Record conversations, status changes, and next steps so account activity is fully documented and easy to track.<br>• Reconnect with customers when registrations are unfinished or required details are still missing.<br>• Review account information for inconsistencies, investigate issues, and work directly with customers to correct discrepancies.<br>• Partner with cross-functional teams to help move account requests forward and support timely issue resolution.<br>• Consistently achieve performance expectations related to call volume, service quality, productivity, and customer experience.
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Fond du Lac, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Stevens Point, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
We are looking for a Customer Service Representative to support daily customer interactions and administrative tasks for a busy team. This contract opportunity has the potential to become permanent and is ideal for someone who communicates clearly, stays organized under pressure, and enjoys providing responsive service in a fast-moving environment. The role centers on handling customer inquiries, processing information accurately, and helping ensure smooth day-to-day operations.<br><br>Responsibilities:<br>• Respond to incoming customer calls and messages with professionalism, accuracy, and a helpful approach.<br>• Enter orders and update customer information in internal systems while maintaining a high level of attention to detail.<br>• Provide timely follow-up on customer questions, requests, and routine service needs.<br>• Support administrative workflows that keep customer service operations organized and efficient.<br>• Manage a steady volume of interactions in a fast-paced setting while maintaining composure and service quality.<br>• Make outbound calls as needed to confirm details, share updates, or resolve open items.<br>• Coordinate with internal team members to address issues and ensure customer requests are completed properly.
We are looking for an Office Services Associate (Repro) to support day-to-day back-office operations for a client site. This is a Contract position focused on reprographics, mail handling, and document intake, while also providing assistance across additional office support functions as needed. The ideal candidate brings strong customer service, sound judgment, and the ability to manage multiple requests in a fast-paced environment.<br><br>Responsibilities:<br>• Maintain accurate service logs and confirm all work requests are fully documented before production begins.<br>• Complete copy, print, scanning, mail, and intake assignments in accordance with site procedures and client expectations.<br>• Organize incoming work by urgency and required turnaround times to ensure deadlines are consistently achieved.<br>• Communicate promptly with clients or leadership regarding project status, scheduling concerns, or issues that may affect delivery.<br>• Perform basic troubleshooting on office equipment and escalate more complex technical problems when necessary.<br>• Conduct quality checks on completed work to ensure accuracy, presentation, and adherence to instructions.<br>• Replenish paper, toner, and other production supplies to keep equipment ready for continuous operation.<br>• Handle confidential materials with discretion and follow company and client policies for secure document processing.<br>• Support related office services functions such as hospitality, reception, facilities, or audio/visual assistance when business needs require it.
We are looking for a dependable Office Services Associate to support daily administrative and office operations for a Contract position based in Boston, Massachusetts. This role is ideal for someone who takes pride in delivering responsive service, maintaining organized workplace resources, and helping teams stay productive. The successful candidate will contribute across mail handling, copy and scanning support, supply coordination, and general office upkeep while maintaining a detail-oriented approach throughout the day.<br><br>Responsibilities:<br>• Manage incoming, outgoing, and internal mail by sorting deliveries accurately and ensuring timely distribution throughout the office.<br>• Complete copying, scanning, and document support requests within established deadlines, and help resolve routine equipment issues involving office machines.<br>• Prepare postage and process packages for shipment to external carriers, postal locations, or designated pickup points.<br>• Respond to supply needs by fulfilling requests and keeping shared inventory areas properly replenished and orderly.<br>• Maintain pantry, storage, and supply spaces by organizing materials, restocking items, and ensuring these areas remain clean and presentable.<br>• Support meeting logistics by preparing conference rooms in advance, resetting spaces afterward, and helping oversee room usage schedules.<br>• Conduct regular walkthroughs of the office to identify appearance, cleanliness, or maintenance concerns and coordinate service requests with building contacts or vendors as needed.<br>• Provide additional clerical and administrative assistance to support evolving team and office priorities.
<p>Our client is seeking a professional and customer-focused Bilingual Spanish Customer Service Representative to support customers by phone, email, and other communication channels. This role is ideal for someone who is fluent in both English and Spanish, enjoys helping people, and can resolve inquiries efficiently while providing a positive customer experience. The ideal candidate will have strong communication skills, patience, attention to detail, and the ability to work effectively in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide customer service support in both English and Spanish</li><li>Answer inbound calls, emails, and messages from customers in a professional and timely manner</li><li>Assist customers with questions related to products, services, orders, billing, or account information</li><li>Resolve customer issues and escalate more complex concerns when needed</li><li>Document customer interactions accurately in internal systems</li><li>Maintain a high level of professionalism, empathy, and service quality</li><li>Follow company policies, procedures, and service standards</li><li>Collaborate with internal teams to ensure timely issue resolution</li><li>Support additional administrative or customer support tasks as assigned</li></ul><p><br></p>
We are looking for a Customer Service Representative to support key client accounts in Rockleigh, New Jersey within the high-tech electronics industry. This Long-term Contract position focuses on delivering responsive account support, coordinating with sales and internal teams, and helping customers navigate order, shipping, and service-related needs. The ideal candidate is comfortable managing complex requests, communicating clearly across departments, and maintaining a high level of service in a fast-paced environment.<br><br>Responsibilities:<br>• Build and sustain strong working relationships with major customer accounts while partnering closely with the sales organization to support ongoing business needs.<br>• Address complex customer concerns and ownership of escalated issues, ensuring timely follow-through and clear communication through resolution.<br>• Provide account support throughout both pre-sale and post-sale activities, helping customers and sales teams with order-related questions, service requests, and account coordination.<br>• Investigate and resolve issues involving orders, returns, delivery timelines, and logistics to maintain a smooth customer experience.<br>• Monitor account activity, research relevant information in company databases, and prepare updates or reports for customers and internal stakeholders.<br>• Coordinate urgent requests such as rush orders, shipment changes, and sales order adjustments while maintaining accuracy and responsiveness.<br>• Work cross-functionally with fulfillment, production, shipping, finance, technical support, and other internal teams to remove obstacles and keep transactions on track.<br>• Contribute at trade shows and industry events as needed to support customer engagement and broader sales efforts.
We are looking for a Customer Service Representative to support customer interactions and daily operational activities in Los Angeles, California. This Long-term Contract position is well suited for someone who enjoys helping customers, staying organized, and contributing to a busy onsite environment. The role combines front-line service with coordination of repair requests, order support, and inventory-related tasks to help keep operations running smoothly.<br><br>Responsibilities:<br>• Deliver prompt, courteous assistance to customers by phone, message, and other communication channels while addressing questions, concerns, and order-related needs.<br>• Guide customers through product inquiries, order updates, and issue resolution with a focus on accuracy and a positive service experience.<br>• Oversee repair and service requests from intake through completion, ensuring customers receive clear updates on progress and expected timing.<br>• Create service-related invoices, secure customer approvals, and coordinate communication between clients and the service team.<br>• Arrange the shipment of parts or materials when needed and monitor service activity to support timely follow-up.<br>• Assist with order entry, fulfillment preparation, and shipping tasks to maintain efficient daily operations.<br>• Support stock organization, product handling, and inventory tracking to help preserve accurate records.<br>• Contribute to general warehouse and operational duties as needed in a hands-on, fast-paced setting.
We are looking for a Customer Service Representative to join a team in Tonawanda, New York for a Long-term Contract opportunity. This position is best suited for someone who enjoys helping customers, managing order-related inquiries, and providing dependable support in a fast-paced office setting. The ideal candidate brings strong communication skills, a service-focused mindset, and the ability to handle both phone-based and administrative tasks with professionalism.<br><br>Responsibilities:<br>• Respond to incoming customer calls and messages with timely, courteous, and accurate support.<br>• Enter and update customer orders, account details, and service information in internal systems.<br>• Assist customers with product, order, and general service questions while ensuring a positive experience.<br>• Make outbound calls when follow-up is needed to confirm information, resolve issues, or provide status updates.<br>• Coordinate with internal teams to address customer concerns and help move requests through to completion.<br>• Use Microsoft Office and customer service platforms such as HubSpot to document activity and maintain organized records.<br>• Support day-to-day office-based service operations while maintaining professionalism and attention to detail.<br>• Perform occasional physical tasks, including lifting materials weighing up to 50 pounds when required.
We are looking for a Customer Service Representative to support customer accounts and help coordinate order activity for a Long-term Contract position in Tracy, California. In this role, you will serve as a key point of contact for clients, manage order-related communication, and work closely with sales, production, and shipping teams to keep commitments on track. This position is well suited for someone who is comfortable in a manufacturing setting and can balance accuracy, responsiveness, and strong customer care.<br><br>Responsibilities:<br>• Receive and enter customer orders submitted by clients or internal account representatives, ensuring complete and accurate information.<br>• Communicate with customers about pricing requests, order updates, revisions, confirmations, and service concerns in a careful and timely manner.<br>• Create and process purchase orders for materials and supplies needed to support production schedules.<br>• Maintain customer account records, update key data in internal systems, and assist with credit-related transactions when needed.<br>• Partner with manufacturing and shipping teams to help coordinate production timing and support on-time delivery performance.<br>• Monitor multiple small- to mid-sized customer accounts with varying levels of complexity while maintaining service quality.<br>• Respond to questions and resolve issues by coordinating with internal departments to keep customers informed and supported.
<p><strong>Customer Success Associate</strong></p><p><br></p><p><strong>Company Overview</strong></p><p>A software company based in Los Angeles, California is building enterprise solutions that help organizations integrate AI-powered agents into everyday business workflows. The company develops technology that connects AI with existing business systems to automate work, surface insights, and improve operational efficiency. This is an opportunity to join an emerging technology organization and work closely with customers adopting next-generation AI capabilities.</p><p><br></p><p><strong>Role Summary</strong></p><p>The Customer Success Associate will help customers successfully onboard, adopt, and realize value from an enterprise AI platform. This role will serve as a primary day-to-day contact for a portfolio of customers while partnering closely with Product and Engineering teams to address technical questions, capture feedback, and improve the customer experience. The ideal candidate combines strong relationship management skills with technical curiosity and a practical understanding of how AI and automation can improve business workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage day-to-day relationships with a portfolio of customer accounts, providing responsive and consultative support.</li><li>Guide customers through onboarding, platform adoption, business system integrations, and identification of high-value AI workflows.</li><li>Help customers understand the capabilities and limitations of AI-powered workflows and establish realistic expectations for successful adoption.</li><li>Monitor customer health, usage, and engagement to proactively identify adoption risks, unresolved issues, and expansion opportunities.</li><li>Translate customer questions, product feedback, and technical issues into clear requirements for Product and Engineering teams.</li><li>Document and track customer requests, feature ideas, technical issues, and commitments using CRM and project management systems.</li><li>Analyze feedback related to AI-generated outputs and workflows to help technical teams identify opportunities for product improvement.</li><li>Prepare and deliver customer check-ins, status updates, and business reviews using account, product usage, and support data.</li><li>Leverage AI tools and automation to improve customer success processes while maintaining accountability for the accuracy and quality of customer-facing work.</li><li>Help develop scalable customer success playbooks, templates, processes, and automated workflows as the organization grows.</li></ul><p><strong>Additional Details</strong></p><ul><li>Fully onsite 5 days a week</li><li>Work closely with Customer Success, Product, and Engineering teams</li><li>High-growth environment requiring autonomy, adaptability, discretion, and strong ownership</li><li>Opportunity to work hands-on with AI-powered workflows and help shape how customers adopt emerging technology</li></ul>
We are looking for a dependable Customer Service Representative to support credit union members in a high-volume contact center environment. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping people, communicates with patience and professionalism, and can navigate multiple systems while handling inbound inquiries. The role focuses on delivering accurate account support, explaining available services, and creating a positive experience for members across a growing organization.<br><br>Responsibilities:<br>• Respond to incoming member calls and provide timely assistance with account questions, service requests, and general product information.<br>• Guide members through banking-related inquiries with a calm, courteous approach, especially when assisting individuals who may need extra patience and reassurance.<br>• Use several desktop applications and screens at the same time to research accounts, document interactions, and complete service tasks accurately.<br>• Explain credit union products and available solutions clearly so members can make informed decisions about their needs.<br>• Maintain detailed and accurate records of conversations, follow-up steps, and resolutions within internal systems.<br>• Support increased service demand related to recent organizational growth while continuing to meet quality and responsiveness expectations.<br>• Participate fully in onboarding, orientation, and scheduled training to build knowledge of policies, procedures, and member support standards.<br>• Work a rotating schedule that includes weekday shifts and two Saturday mornings per month, with adjusted time during the same week to remain within standard hours.
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. In this role, you will support callers by addressing service questions, researching concerns, and guiding issues through to resolution with professionalism and care. This position is well suited to someone who communicates clearly, stays organized in a fast-paced environment, and can balance empathy with efficient problem-solving.<br><br>Responsibilities:<br>• Handle incoming customer inquiries, ask thoughtful follow-up questions, and uncover the core issue so each concern is addressed accurately.<br>• Review available information, research account details, and complete an initial assessment to determine the nature and urgency of each case.<br>• Work with internal teams and appropriate support partners to move issues forward, involving higher-level assistance when resolution requires escalation.<br>• Place outbound calls to customers, providers, brokers, pharmacies, or other parties when additional coordination is needed to close open items.<br>• Strive to resolve concerns during the first interaction whenever possible while maintaining quality, accuracy, and a positive caller experience.<br>• Record each interaction thoroughly, including the issue presented, research completed, actions taken, and final outcome.<br>• Lead conversations with confidence and professionalism, using active listening and de-escalation techniques to manage sensitive or complex situations.<br>• Keep customers informed throughout the resolution process by providing timely updates and setting clear expectations for next steps.<br>• Maintain attention to caller needs while navigating multiple systems and on-screen prompts in a high-volume service environment.<br>• Respond to callers with empathy and respect, especially when they are sharing personal or challenging life events that affect their situation.
We are looking for an Office Services Associate to support daily operational needs across back-office functions. This Long-term Contract position focuses on copy and document production, mail handling, and digital intake while also assisting with related office support services as needed. The ideal candidate brings strong customer service, sound judgment, and the ability to stay organized in a fast-moving, detail-focused environment.<br><br>Responsibilities:<br>• Manage incoming office service requests by confirming job details, reviewing instructions, and recording work accurately in the appropriate tracking logs.<br>• Complete document reproduction, scanning, mail processing, and intake assignments in accordance with site procedures and client expectations.<br>• Organize and sequence work based on urgency, service commitments, and delivery timelines to ensure all tasks are finished on schedule.<br>• Communicate promptly with clients, team members, or leadership when questions, deadline concerns, or production issues arise.<br>• Inspect completed work for accuracy and presentation, and support quality checks on shared team output when needed.<br>• Maintain copiers, scanners, and related equipment by replenishing paper, toner, and other supplies and addressing minor operating issues.<br>• Follow company and client workplace policies while using materials and equipment responsibly and efficiently.<br>• Support an organized office environment by assisting with additional service needs, which may include hospitality, reception, facilities, or audio/visual coordination.
<p>We are looking for a customer-focused individual to support service operations for an organization in Pennsauken, New Jersey. This Long-term Contract position is ideal for someone who can manage customer interactions, coordinate scheduling needs, and maintain accurate communication across teams. The right candidate will bring strong organizational skills, confidence with office software, and the ability to deliver a high standard of service in a fast-paced onsite environment.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming customer inquiries by phone and other channels, providing timely updates and attentive support throughout each interaction.</p><p>• Coordinate account-related activities to ensure customer requests, service needs, and follow-up actions are completed accurately.</p><p>• Manage scheduling and dispatch-related tasks, aligning service activity with customer expectations and internal priorities.</p><p>• Maintain organized records of customer communications, job details, and service outcomes using computer-based systems.</p><p>• Work closely with internal departments to resolve issues, clarify service requirements, and keep workflows moving efficiently.</p><p>• Monitor open requests and proactively communicate status updates to customers to promote a positive service experience.</p><p>• Use Microsoft Office and other business systems to prepare documentation, track activity, and support daily operations.</p>
We are looking for a Customer Service Representative to join a growing real estate property and facilities management business in North Carolina. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping customers, resolving issues, and becoming confident with online platform operations in a fast-moving environment. The role combines day-to-day client support with administrative coordination and cross-functional teamwork to deliver a smooth customer experience. Candidates who are attentive to detail, technically curious, and comfortable balancing service and process-focused work will be well suited for this position.<br><br>Responsibilities:<br>• Respond to customer questions by phone and other communication channels, providing timely support for account concerns, service needs, and general inquiries.<br>• Navigate the company’s online platform and internal tools to research issues, complete updates, and support accurate resolution of customer requests.<br>• Analyze problems across connected systems, identify root causes, and determine when matters should be elevated for additional support.<br>• Review auction listings and related details before launch to confirm accuracy, completeness, and overall quality standards.<br>• Track outstanding invoices and assist with follow-up activities related to accounts receivable and customer payment status.<br>• Contribute to the development of consistent service procedures that improve support quality and create a reliable customer experience.<br>• Partner with internal team members, including technical staff, to communicate recurring issues and help prioritize platform improvements.<br>• Build positive relationships with customers by delivering clear communication, dependable follow-through, and solution-focused service.
<p>Join our growing CPA firm as a <strong>Client Services & Office Coordinator</strong>. This key role supports client service, office operations, document management, billing, and administrative functions while helping ensure a seamless experience for clients and staff.</p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the first point of contact for clients by phone, email, and in person.</li><li>Coordinate meetings, calendars, and client communications.</li><li>Prepare and organize tax returns, financial statements, and client documents.</li><li>Manage electronic records and maintain a paperless filing system.</li><li>Track deadlines and support workflow during busy tax seasons.</li><li>Assist with client onboarding, billing, collections, and basic bookkeeping.</li><li>Maintain client databases, CRM systems, and practice management software.</li><li>Support office operations, vendor coordination, and supply management.</li><li>Assist with recruiting, onboarding, and other HR-related administrative tasks.</li><li>Help implement technology solutions and process improvements.</li></ul><p><br></p><p><br></p>
We are looking for a Customer Service Representative to support a non-profit organization in Racine, Wisconsin. This contract position with permanent potential is ideal for someone who enjoys helping people, communicating clearly, and handling a steady flow of customer interactions in a service-focused environment. The person in this role will manage inquiries, process orders accurately, and provide dependable support across inbound and outbound communication channels.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism and provide clear, helpful information.<br>• Assist individuals with questions, concerns, and service requests while delivering a positive customer experience.<br>• Enter orders and update customer details with accuracy and attention to detail.<br>• Place outbound calls as needed to follow up on requests, confirm information, or provide updates.<br>• Document customer interactions thoroughly to maintain organized and reliable records.<br>• Resolve routine issues efficiently and escalate more complex matters to the appropriate team when necessary.<br>• Support daily call center operations by managing a consistent volume of phone-based interactions.
<p><strong>Director of National Accounts</strong> </p><p><strong>Location: Cincinnati, Ohio (Hybrid: 3 Days In Office / 2 Days Remote</strong></p><p><strong>Base Salary plus Bonus/Profit Sharing</strong></p><p><br></p><p><strong>Job Summary:</strong></p><p>The Director of National Accounts serves as the strategic sales lead for the Company's national accounts, partnering with Sales, Marketing, Dealers, and Executive Leadership to expand our presence with builders, developers, architects, contractors, and property management organizations. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and execute national account strategies that drive revenue growth, market expansion, and long-term strategic partnerships. </li><li>Identify, prioritize, and develop new national account opportunities within the Single Family and Multifamily residential markets. </li><li>Build executive-level relationships with national and regional builders, owner developers, architects, general contractors, remodelers, property management companies, and other key industry partners. </li><li>Lead the national account sales process from prospecting and relationship development through contract negotiation, specification, implementation, and ongoing account management. </li><li>Create strategic partnership programs that strengthen the Company's brand presence and customer experience. </li><li>Collaborate with national customers to understand their business objectives and develop joint growth initiatives that create mutual success. </li><li>Partner with Sales Managers, Territory Managers, and Sales Representatives to transition national opportunities into regional sales execution. </li><li>Support forecasting, strategic account planning, and territory development in partnership with Sales Leadership. </li><li>Participate in executive customer meetings, joint sales calls, product presentations, and strategic account planning sessions. </li><li>Strengthen dealer partnerships while expanding dealer opportunities with builders, developers, architects, and contractors. </li><li>Collaborate with Marketing to develop sales presentations, educational content, customer resources, and promotional programs that support national account growth. </li><li>Increase product specifications through relationships with builders, architects, designers, and developers. </li><li>Deliver Lunch & Learn presentations, educational seminars, executive briefings, and product demonstrations that promote the Company's solutions. </li><li>Represent the Company at industry trade shows, conferences, networking events, and key association meetings. </li><li>Actively participate in organizations such as NAHB, NMHC, NAA, AIA, ASID Industry Partners, and other industry associations. </li><li>Maintain accurate CRM data, opportunity tracking, customer contacts, and sales pipeline reporting. </li><li>Partner with Sales, Marketing, and Executive Leadership to align strategic initiatives and business objectives. </li><li>Provide market intelligence, customer insights, and competitive analysis to support product development and business planning. </li><li>Promote a culture of collaboration, accountability, customer focus, and continuous improvement throughout the organization</li></ul>
We are looking for a Customer Service Representative to join a service-focused team in East Syracuse, New York. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing multiple requests throughout the day, and building strong working relationships across internal teams and external partners. In this role, you will support order activity, respond to product and availability questions, and help ensure customers receive timely, accurate updates. The position offers hands-on training and ongoing development within a collaborative environment that values accountability, quality, and continuous improvement.<br><br>Responsibilities:<br>• Handle incoming customer interactions by phone, in person, and through online order channels, providing pricing, product availability, and order support.<br>• Serve as a key point of coordination between customers, manufacturing partners, and local sales teams to keep requests moving efficiently.<br>• Prepare quotes, process orders, and communicate updates using customer relationship and order management tools.<br>• Develop working knowledge of product lines and related resources so you can address customer questions with accuracy and confidence.<br>• Monitor stock status across factory and local office locations to help meet delivery expectations and recommend practical solutions when items are limited.<br>• Maintain prompt follow-up with customers, ensuring responses or status updates are provided within established service timelines.<br>• Support value-added offerings such as delivery options, assembly-related services, and required product documentation or certificates.<br>• Use internal systems and service platforms to track requests, document customer information, and contribute to quality and process improvement efforts.<br>• Participate in cross-training and team support activities to provide coverage where needed and strengthen overall service performance.
<p>Join our growing CPA firm as a <strong>Client Services & Office Coordinator</strong>. This key role supports client service, office operations, document management, billing, and administrative functions while helping ensure a seamless experience for clients and staff.</p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the first point of contact for clients by phone, email, and in person.</li><li>Coordinate meetings, calendars, and client communications.</li><li>Prepare and organize tax returns, financial statements, and client documents.</li><li>Manage electronic records and maintain a paperless filing system.</li><li>Track deadlines and support workflow during busy tax seasons.</li><li>Assist with client onboarding, billing, collections, and basic bookkeeping.</li><li>Maintain client databases, CRM systems, and practice management software.</li><li>Support office operations, vendor coordination, and supply management.</li><li>Assist with recruiting, onboarding, and other HR-related administrative tasks.</li><li>Help implement technology solutions and process improvements.</li></ul><p><br></p><p><br></p>
<p><strong>Anisa is a Direct-Hire</strong> Recruiter with Robert Half <strong>Financial Services, </strong>specializing in roles within<strong> Finance & Accounting </strong>across the<strong> Bay Area. </strong>Happy to connect with professionals in the space, even if you’re just curious about the market.</p><p> </p><p>✨ Associate Financial Advisor</p><p>📍 Walnut Creek, CA (In-Office)</p><p>🏢 Relationship Driven Wealth Management Firm</p><p>💰 Competitive Base + Bonus </p><p><br></p><p>Anisa is partnered with a respected, independent wealth management firm with a long-standing reputation for delivering sophisticated financial guidance and exceptional client service. Backed by a stable and growing platform, the firm has built its success on trust, collaboration, and lasting client relationships that span generations. This is an outstanding opportunity for an experienced <strong>Associate Financial Advisor</strong> to step into an established client base, work alongside seasoned advisors, and play an integral role in helping individuals and families achieve their financial goals.</p><p><br></p><p>As an Associate Financial Advisor, you'll partner closely with senior advisors to support an established client base while delivering comprehensive financial planning and investment guidance.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and support a substantial portfolio of client relationships in partnership with senior advisory professionals.</li><li>Develop personalized financial planning recommendations tailored to each client's goals, risk tolerance, and long-term objectives.</li><li>Conduct client meetings and portfolio reviews, providing proactive guidance and advice.</li><li>Assist in creating comprehensive wealth management strategies, including retirement, investment, estate, and risk-planning considerations.</li><li>Build trusted relationships with clients and become a valued resource throughout their financial journey.</li><li>Prepare financial analyses, recommendations, and planning presentations.</li><li>Collaborate with internal team members to deliver a seamless, high-touch client experience.</li><li>Maintain compliance with all regulatory requirements, policies, and industry standards.</li><li>Contribute to business growth initiatives and participate in relationship-development activities.</li></ul><p><strong>For fastest consideration, please reach out to Anisa Henry via email or LinkedIn.</strong></p>