<p>We are looking for a Client Service Associate to support investors and account holders with responsive, knowledgeable service. In this role, you will help clients navigate account activity, answer questions about retirement account options and alternative investments, and provide steady guidance throughout the customer journey. The ideal candidate brings a service-minded approach, strong attention to detail, and the ability to communicate clearly while handling sensitive financial information with care.</p><p><br></p><p>Responsibilities:</p><p>• Provide clear guidance to clients on account features, self-directed retirement solutions, trust structures, and digital asset-related topics in an easy-to-understand manner.</p><p>• Assist customers with transactions and account-related steps from initial setup through ongoing servicing and other lifecycle events.</p><p>• Investigate client concerns, resolve routine issues efficiently, and route more complex matters to the appropriate internal specialists.</p><p>• Maintain a strong working knowledge of available products, account structures, and investment options to deliver accurate support.</p><p>• Manage incoming work queues and daily priorities to help ensure timely follow-up and service standards are consistently met.</p><p>• Support routine servicing needs such as account updates, maintenance requests, and basic technical assistance.</p><p>• Document customer conversations and service activities thoroughly and accurately within company systems.</p><p>• Work closely with partners across multiple teams to deliver a consistent and seamless client experience.</p><p>• Stay informed on company policies and applicable industry regulations related to self-directed retirement accounts.</p><p>• Contribute to team development by participating in meetings, coaching sessions, training, and process improvement efforts, including thoughtful use of AI tools and sharing productivity best practices.</p>
We are looking for a Senior Client Services Specialist to join our team in a Contract role. This 12-week opportunity is ideal for a client-focused specialist who can manage commercial portfolio support, strengthen exhibitor and stakeholder relationships, and help deliver high-quality event experiences. The position combines day-to-day service coordination with process improvement, cross-functional collaboration, and occasional travel to support on-site event operations.<br><br>Responsibilities:<br>• Act as the main point of contact for assigned commercial accounts, delivering responsive support and building strong client relationships throughout the event lifecycle.<br>• Create and carry out outreach efforts that keep clients informed, address questions early, and encourage greater participation and satisfaction.<br>• Gather input from exhibitors and internal partners, review service workflows, and recommend practical changes that improve the overall customer experience.<br>• Work closely with cross-functional teams to coordinate service delivery, resolve issues efficiently, and maintain smooth operational execution.<br>• Travel to event sites as needed to oversee service areas, support floor operations, and help ensure a well-organized experience for clients and attendees.<br>• Partner with contractors and external vendors to align service expectations, support event execution, and maintain productive working relationships.<br>• Contribute to the preparation and review of exhibitor service materials, ensuring information is clear, accurate, and aligned with event policies and safety requirements.<br>• Assist with financial and account-related activities such as billing coordination, reconciliations, and other support tied to client service operations when needed.
<p><strong>Job Title:</strong> Accounts Payable Specialist / Lead</p><p><strong>Schedule:</strong> Hybrid (3 days onsite / 2 days remote)</p><p><strong>Hours:</strong> Monday–Friday, typically 8:00 AM–5:00 PM, with flexibility for 8:30 AM–5:30 PM or 9:00 AM–6:00 PM</p><p><strong>Job Summary</strong></p><p>Our client is seeking an Accounts Payable Specialist / Lead to support a fast-paced, high-volume AP environment across North America. This role will serve as a liaison between operations and the global service center, helping to manage reconciliations, escalations, GAAP-related analysis, and compliance with global policies. The company is looking for someone who is adaptable, organized, and able to perform well under pressure. This opportunity has the potential to become permanent after a minimum 6-month commitment, though this is not guaranteed.</p><p><strong>Responsibilities</strong></p><ul><li>Serve as a liaison between operations and the global service center</li><li>Perform reconciliations and assist with escalations</li><li>Support GAAP analysis and policy compliance</li><li>Assist with procurement and non-transportation invoices</li><li>Support additional accounts payable functions in a high-volume environment</li></ul>
<p>We have partnered with a thriving, manufacturer on their search for an organized Sales Support Specialist with proven expertise providing price quotes and completing order fulfillment. As the Sales Support Specialist, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Provide administrative support to sales team</p><p>· Fulfill customer inquiries</p><p>· Serve as liaison between sales team, clients, and internal departments</p><p>· Manage and update customer accounts and CRM systems</p><p>· Resolve pricing issues/errors</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Track sales leads, monitor progress, and ensure follow-up</p><p>· Provide customer quotes and pricing</p><p>· Troubleshoot data performance inquiries</p>
<p>We are seeking a professional and client-focused <strong>Client Services Representative</strong> to join our growing Financial Services team. This individual will serve as a primary point of contact for clients, providing exceptional service and support related to investment accounts, financial products, account maintenance, and operational inquiries. The ideal candidate is detail-oriented, organized, and committed to delivering a high-quality client experience while working collaboratively with advisors, portfolio managers, and internal operations teams.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as a primary contact for clients via phone, email, and in-person meetings.</li><li>Respond to client inquiries regarding account activity, investment statements, transactions, and service requests.</li><li>Assist with account opening, onboarding, transfers, and maintenance activities.</li><li>Process and monitor client paperwork, ensuring accuracy and completeness.</li><li>Coordinate client requests with advisors, investment professionals, custodians, and operations teams.</li><li>Maintain detailed and accurate client records within CRM and portfolio management systems.</li><li>Prepare client meeting materials, reports, presentations, and account documentation.</li><li>Support the collection and review of compliance and regulatory documentation.</li><li>Assist with money movement requests, account updates, beneficiary changes, and other service-related transactions.</li><li>Track outstanding client requests and ensure timely resolution.</li><li>Help identify opportunities to improve service processes and enhance the overall client experience.</li><li>Maintain confidentiality and safeguard sensitive client and financial information.</li><li>Stay informed on firm policies, procedures, and industry regulations.</li></ul><p>Qualifications</p><ul><li>Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field preferred.</li><li>3+ years of experience in financial services, investment management, asset management, corporate trust, loan administration, or client relationship management.</li><li>Strong understanding of capital markets, investment products, and financial services operations.</li><li>Knowledge of corporate trust, fund administration, loan servicing, syndicated loans, or related financial products.</li><li>Experience supporting institutional clients, asset managers, investment firms, banks, or alternative investment funds.</li></ul>
<p>We are looking for a Client Services Specialist to support event participants, exhibitors, and internal teams by delivering responsive, high-quality service throughout the event lifecycle. This is a Contract position based in Irving, Texas offering an initial 12-week assignment with potential for longer-term opportunity. The person in this role will help ensure registration, exhibitor services, and event communications run smoothly while contributing ideas that strengthen the overall customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion.</p><p>• Review event-related web pages and online resources to confirm content is accurate, functional, and easy for users to navigate.</p><p>• Resolve customer concerns by assessing problems carefully, identifying practical solutions, and communicating next steps clearly.</p><p>• Work closely with internal departments and external partners to improve service delivery and introduce more effective support processes.</p><p>• Manage registration activity across multiple platforms, entering and updating information with strong attention to accuracy.</p><p>• Track exhibitor timelines, requests, and communications to keep key stakeholders informed and aligned.</p><p>• Coordinate with operations partners to prepare pricing materials and support the development of competitive service offerings.</p><p>• Create and maintain exhibitor service documentation for assigned events, including vendor details, service information, and booth participation guidelines.</p><p>• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution.</p><p>• Take on additional assignments that support team objectives and evolving business needs.</p>
<p>Our client in Jericho, NY is seeking a detail-oriented <strong>Collections/Accounts Receivable Specialist</strong> on a <strong>temp-to-hire</strong> basis. This role will be responsible for managing customer accounts, following up on outstanding balances, applying payments, reconciling discrepancies, and supporting the overall accounts receivable process. The ideal candidate will have strong communication skills, a professional demeanor, and prior experience in collections and AR.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor accounts receivable aging reports and follow up on past-due accounts</li><li>Contact customers by phone and email to collect outstanding balances</li><li>Research and resolve billing discrepancies, payment issues, and account questions</li><li>Post customer payments and maintain accurate account records</li><li>Reconcile AR accounts and prepare account status updates</li><li>Collaborate with internal departments to resolve invoicing or payment concerns</li><li>Maintain detailed collection notes and documentation</li><li>Assist with credit evaluations and account reviews as needed</li><li>Support month-end close activities related to receivables</li></ul><p><br></p>
<p><strong>Position Overview</strong></p><p>Our client, a growing wealth management firm, is seeking a Senior Client Services Associate to support its advisory team and help deliver an exceptional client experience. This individual will play an integral role in managing client account administration, coordinating onboarding activities, supporting reporting processes, and ensuring day-to-day operations run smoothly.</p><p><br></p><p>The Senior Client Services Associate will work closely with financial advisors, internal operations teams, and external partners to address client needs, maintain accurate records, and support efficient workflows. This role will also provide guidance to junior team members and contribute to the development of processes that enhance service delivery and support the firm's continued growth.</p><p><br></p><p>The ideal candidate is proactive, detail-oriented, and comfortable balancing competing priorities in a client-focused financial services environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with financial advisors to coordinate client requests, manage service priorities, and ensure timely follow-up.</li><li>Facilitate new client onboarding, including preparing, processing, and tracking account documentation across relevant platforms.</li><li>Coordinate account maintenance requests, asset transfers, fund movements, and other account-related activities.</li><li>Assist with portfolio reporting, account reviews, and the preparation and reconciliation of client performance reports.</li><li>Manage advisor calendars and coordinate client meetings, appointments, and follow-up communications.</li><li>Serve as a reliable point of contact for internal teams, custodians, and other external partners to help resolve client service needs.</li><li>Maintain accurate client files, account records, and documentation in accordance with internal procedures and applicable regulatory requirements.</li><li>Collaborate with compliance and operations teams to support periodic reviews, documentation requests, billing processes, and reporting requirements.</li><li>Monitor outstanding client requests and account activity to ensure tasks are completed accurately and within established deadlines.</li><li>Identify opportunities to streamline workflows, improve consistency, and enhance the overall client and advisor experience.</li><li>Provide day-to-day guidance, training, and mentorship to junior client service team members.</li><li>Assist with developing and maintaining standardized procedures, workflows, and best practices.</li><li>Serve as a knowledgeable resource for client service and operational matters within the office.</li><li>Support the implementation of process improvements as the firm continues to grow.</li></ul><p><br></p>
<p>We are looking for a Customer Support Specialist to support customer-facing order operations for our manufacturing team. This position plays a central role in processing orders accurately, coordinating with internal departments, and keeping customers informed throughout the fulfillment cycle. The ideal candidate brings strong organizational skills, sound judgment, and the ability to resolve issues quickly in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the full order lifecycle, from initial entry and validation through shipment follow-up and final invoicing.</p><p>• Maintain accurate order, customer, and transaction records within ERP and related business systems to support smooth daily operations.</p><p>• Keep customers informed of order progress, schedule changes, and service issues with timely and clear communication.</p><p>• Partner with production, planning, quality, warehouse, and shipping teams to align order fulfillment with customer expectations.</p><p>• Process returns, replacements, and order adjustments while ensuring all updates are documented correctly.</p><p>• Investigate delays, discrepancies, and delivery concerns, taking appropriate action to resolve issues or elevate them when needed.</p><p>• Provide administrative support to sales activities by updating account details and assisting with order-related requests.</p><p>• Record customer feedback and recurring service concerns to help improve processes and overall service performance.</p>
<p><strong>Job Responsibilities:</strong></p><p>· Help customers with all financial servicing needs through both inbound and outbound contact. </p><p>· Contact customers to help them to fulfill their financial obligations by arranging for repayment or settlement of account balances offering other borrower’s assistance options. </p><p>· Collection efforts on all denied short paid or unpaid hospital claims</p><p>· Knowledge of laws and regulations as it relates to collection efforts</p><p>· Knowledge of contracts terminology and rates</p>
<p>We are seeking a motivated and professional <strong>Collections Specialist</strong> for a contract opportunity in Salt Lake City, Utah. This role is responsible for managing outstanding customer accounts, reducing delinquent balances, and maintaining positive client relationships while ensuring timely payment collection. The ideal candidate is organized, persistent, and skilled at resolving payment issues in a professional manner.</p><p>Key Responsibilities</p><ul><li>Contact customers regarding past-due invoices via phone, email, and written correspondence</li><li>Review aging reports and prioritize collection efforts</li><li>Negotiate payment arrangements and follow up on commitments</li><li>Research and resolve billing discrepancies that may delay payment</li><li>Document collection activities and customer communications accurately</li><li>Monitor accounts for payment trends and identify potential risk accounts</li><li>Collaborate with internal departments to resolve customer account concerns</li><li>Process account adjustments, credits, and dispute resolutions as needed</li><li>Prepare collection reports and provide updates on account status</li><li>Assist with month-end activities and other accounting projects</li></ul><p><br></p>
<p>We are looking for a Customer Relations Representative to support an insurance agency in San Diego, California location through a Long-term Contract assignment. In this role, you will serve as a key point of contact for inbound inquiries, gather and document important claim details with precision, and help ensure each customer receives timely assistance. This opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and takes a thoughtful approach to resolving service-related concerns.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls related to first reports of injury and capture claim information accurately in company systems.</p><p>• Use attentive listening and well-structured follow-up questions to understand customer needs and provide appropriate support.</p><p>• Route inquiries to the correct teams when needed and work across departments to help bring issues to resolution.</p><p>• Maintain complete and accurate records through consistent data entry and careful documentation practices.</p><p>• Build a strong understanding of service procedures, policy guidelines, and operational workflows to deliver dependable customer assistance.</p><p>• Identify potential service interruptions or process concerns early and communicate them to Customer Care leadership.</p><p>• Follow established company standards, training expectations, supervisory guidance, and applicable regulations in daily work.</p>
<p>Our client is seeking a motivated and service-oriented French Bilingual Customer Service Representative to support customers. This role is ideal for someone who enjoys building relationships, resolving customer concerns, and providing professional support in both French and English. The successful candidate will act as a trusted resource for customers by answering questions, processing requests, and ensuring a positive customer experience from start to finish.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as the primary point of contact for French- and English-speaking customers.</li><li>Coordinate with internal departments to resolve customer issues and ensure timely follow-up.</li><li>Monitor customer requests from initiation through resolution and provide status updates as needed.</li><li>Process orders, returns, refunds, and account changes accurately and efficiently.</li><li>Maintain detailed records of customer interactions and update information in company databases.</li><li>Educate customers on available products, services, and self-service resources.</li><li>Identify trends in customer concerns and communicate feedback to management.</li><li>Support customer retention efforts by building strong relationships and delivering a positive service experience.</li><li>Assist with special projects and administrative tasks as assigned.</li></ul><p><br></p>
<p><strong>Collections Specialist - B2B</strong></p><p><strong>Great culture and work / life balance</strong></p><p><strong>Company in growth mode </strong></p><p><strong>Base salary plus OT </strong></p><p><strong>This is a soft collections role seeking individuals who are aware of the importance of customers and value that relationship with the client </strong></p><p><br></p><p>We are looking for a Collections Specialist to join our team in Oak Brook, Illinois. This position focuses on managing commercial accounts receivable, partnering with internal teams and customers to resolve payment delays, and ensuring timely follow-up on outstanding balances. The ideal candidate brings strong customer service skills, sound judgment, and the ability to balance collection efforts with effective issue resolution in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Review aging reports each day, prioritize delinquent accounts, and take timely action to reduce outstanding receivables while maintaining accurate account notes.</p><p>• Build productive relationships with customers across an assigned accounts receivable portfolio to encourage prompt payment and support ongoing account health.</p><p>• Investigate overdue balances by reconciling account activity and coordinating with customers, sales partners, and internal stakeholders to resolve discrepancies.</p><p>• Address disputed charges, unapplied cash, and other account issues to clear open items and improve payment flow.</p><p>• Partner with internal departments and external contacts to remove obstacles affecting collections and keep workflows aligned with service expectations.</p><p>• Evaluate customer situations and provide recommendations regarding payment arrangements, credit holds, third-party collection placement, or bad debt treatment when appropriate.</p><p>• Review credit hold status and support order release decisions in accordance with company policies and established guidelines.</p><p>• Organize account data, communicate findings clearly, and contribute to special projects or additional collections-related assignments as needed.</p><p><br></p><p>Benefits include insurance, 401K, vacation, holiday pay and more</p>
<p>Position Overview</p><p>Our client, an established insurance organization, is seeking a detail-oriented and customer-focused Sales Support Coordinator to provide administrative and operational support to the sales team. This individual will play an important role in supporting day-to-day sales activities, coordinating client communications, maintaining accurate records, and helping ensure a seamless experience for prospective and existing clients.</p><p>The ideal candidate is organized, proactive, and comfortable working in a fast-paced, deadline-driven environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while providing exceptional support to sales professionals and clients.</p><p>Key Responsibilities</p><ul><li>Provide day-to-day administrative support to insurance agents, account executives, and the sales team.</li><li>Assist with preparing proposals, quotes, presentations, and other client-facing sales materials.</li><li>Coordinate the collection of client information and documentation needed for insurance applications and policy processing.</li><li>Enter, update, and maintain accurate client, prospect, and policy information within internal databases and CRM systems.</li><li>Follow up with clients, insurance carriers, and internal departments regarding outstanding documentation, quotes, renewals, and policy updates.</li><li>Assist with processing new business applications, policy changes, endorsements, and renewals.</li><li>Track sales activity, maintain pipeline reports, and assist with preparing sales performance reports.</li><li>Coordinate client meetings, appointments, and follow-up communications.</li><li>Respond to incoming client inquiries and route requests to the appropriate sales or account management team members.</li><li>Support the sales team with prospecting activities, lead tracking, and maintaining organized client records.</li><li>Assist with preparing renewal documentation and monitoring upcoming policy expiration dates.</li><li>Ensure all client documentation is organized, accurate, and maintained in accordance with company procedures.</li><li>Provide general administrative and operational support to the sales department as needed.</li></ul><p><br></p>
<p><strong>Job Summary</strong></p><p>We are seeking a Collections Specialist to manage outstanding accounts and support the collection of past-due balances. This role will involve communicating with customers, researching account issues, and helping reduce delinquency while maintaining strong professional relationships. The ideal candidate is persistent, customer-focused, and highly organized.</p><p><strong>Key Responsibilities</strong></p><ul><li>Contact customers regarding past-due balances</li><li>Monitor aging reports and prioritize collection efforts</li><li>Research account discrepancies and payment delays</li><li>Collaborate with internal teams to resolve billing or account issues</li><li>Document collection activity and account status updates</li><li>Negotiate payment arrangements when appropriate</li><li>Support efforts to reduce delinquency and improve cash flow</li><li>Prepare reports related to collection activity and account trends</li></ul><p><br></p>
We are looking for a detail-oriented Collections Specialist to support receivables activities for a growing team in Houston, Texas. This Long-term Contract position is ideal for someone who can manage a large volume of accounts while maintaining accuracy and strong customer communication. The role follows a hybrid schedule with time split between the office and remote work, and it offers the opportunity to contribute to timely cash flow and account resolution.<br><br>Responsibilities:<br>• Manage outreach and follow-up activities for a high volume of customer accounts to secure timely payment and reduce outstanding balances.<br>• Review account status, billing details, and payment history to identify discrepancies and determine the best collection approach.<br>• Communicate with customers by phone and in writing to resolve past-due balances while maintaining a detail-oriented and service-focused approach.<br>• Use Excel tools such as formulas, pivot tables, and lookup functions to track collection activity, analyze aging trends, and prepare status reports.<br>• Partner with internal teams including billing, customer service, and accounts receivable to investigate issues and support account resolution.<br>• Document collection efforts, customer responses, and payment commitments accurately within accounting and CRM systems.<br>• Apply sound judgment and negotiation skills to address disputes, establish payment arrangements, and escalate complex cases when needed.<br>• Support ongoing process updates and system-related changes as needed while maintaining continuity in daily collections operations.
We are looking for a Collections Representative to support insurance follow-up activities for outstanding low-balance and denied claims in a remote, Long-term Contract role based in Minneapolis, Minnesota. This position works closely with an established revenue cycle team to improve claim resolution, secure appropriate reimbursement, and maintain accurate account records. The ideal candidate brings acute-care collections experience, strong payer knowledge, and the ability to balance quality standards with daily productivity goals.<br><br>Responsibilities:<br>• Review and pursue unpaid, low-dollar, and denied insurance claims with government and commercial payers to drive timely resolution and reimbursement.<br>• Investigate account status by analyzing claim details, remittance information, payer correspondence, and supporting documentation to identify next steps.<br>• Take action on denials, underpayments, and other claim issues by contacting payers, using online portals, and documenting outcomes thoroughly in the patient accounting system.<br>• Maintain complete and accurate notes on account activity, follow-up efforts, and payment status to support compliance and continuity of work.<br>• Meet defined productivity and quality targets while managing a consistent queue of accounts in a fast-paced collections environment.<br>• Collaborate with team leadership and peers to address claim barriers, escalate complex cases when needed, and support overall departmental performance.<br>• Apply knowledge of reimbursement guidelines, claim forms, and payer-specific requirements to strengthen collection outcomes and reduce repeat issues.
We are looking for a detail-oriented Collections Specialist to support receivables management and payment recovery efforts in Greensboro, North Carolina. This Long-term Contract position is ideal for someone who can confidently engage with customers, resolve outstanding balances, and maintain accurate collection records across commercial and consumer accounts. The role requires strong communication skills, sound judgment, and the ability to balance customer service with effective follow-up on delinquent accounts.<br><br>Responsibilities:<br>• Contact commercial and consumer customers to follow up on past-due invoices and secure timely payment arrangements.<br>• Review account activity, billing history, and aging reports to identify overdue balances and determine appropriate collection actions.<br>• Maintain accurate documentation of customer interactions, promised payments, disputes, and account status updates.<br>• Work with internal teams to clarify billing issues, research payment discrepancies, and support resolution of account concerns.<br>• Monitor assigned accounts regularly and escalate higher-risk delinquencies when standard collection efforts are unsuccessful.<br>• Negotiate practical repayment solutions while preserving positive customer relationships and adhering to company guidelines.<br>• Prepare collection-related reports and provide updates on outstanding balances, recovery progress, and account trends.
<p>Robert HAlf is currently recruiting for a Credit and Collections Specialist to support accounts receivable activities and help maintain healthy customer credit practices for our Knoxville, Tennessee operation. This position focuses on evaluating credit information, following up on commercial accounts, and keeping documentation accurate across financial systems. The ideal candidate brings strong attention to detail, sound judgment, and the ability to communicate effectively with internal teams and customers.</p><p><br></p><p>Responsibilities:</p><p>• Review customer credit submissions, verify supporting information, and assist with decisions related to commercial account approval.</p><p>• Monitor outstanding balances, contact business customers regarding overdue invoices, and work toward timely resolution of open receivables.</p><p>• Maintain complete and accurate records of credit files, collection activity, and account updates within designated systems.</p><p>• Analyze account status and payment trends to identify risk concerns and recommend appropriate follow-up actions.</p><p>• Support daily credit and collections operations by coordinating with sales, customer service, and finance teams.</p><p>• Prepare reporting and account summaries using available tools to improve visibility into receivables performance and collection efforts.</p><p>• Use business systems such as D365 and AS400 to manage account details, payment activity, and documentation.</p><p>• Contribute to process consistency by ensuring account handling aligns with company credit policies and documentation standards.</p><p><br></p><p>The position will require 1+ years of collections experience. The position is 100% onsite and will require someone to live in the local Knoxville or surrounding areas. For immediate consideration please contact Lisa Coker at 865-370-2084 to set up an interview</p>
We are looking for a detail-oriented Collections Specialist to support receivables management for a designated account portfolio in California. This Long-term Contract position is ideal for someone who can communicate effectively with customers, stay organized in a fast-moving environment, and adjust quickly when urgent priorities arise. The role focuses on reducing outstanding balances, maintaining accurate records, and partnering with internal teams to address overdue accounts effectively.<br><br>Responsibilities:<br>• Manage an assigned accounts receivable portfolio and drive timely payment collection through consistent outreach and follow-up.<br>• Handle both incoming customer inquiries and outbound collection calls to resolve past-due balances in a clear and organized manner.<br>• Record all collection efforts, customer interactions, and account updates with clear and accurate documentation.<br>• Review account details and examine customer agreements when additional research is needed to support collection activity.<br>• Carry out established procedures related to account support holds and service cancellations for overdue accounts.<br>• Prioritize daily workload effectively while responding to shifting business needs and time-sensitive assignments.<br>• Contribute to additional projects and operational tasks as requested by the team.
<p>We are seeking a detail-oriented and creative Communications Specialist to support internal and external communications initiatives. This role will focus on developing engaging content, maintaining consistent brand messaging, and executing communication strategies across multiple channels.</p><p><br></p><ul><li>Develop, write, and edit content for newsletters, emails, websites, social media, and marketing materials.</li><li>Support internal and external communication campaigns to ensure consistent brand messaging.</li><li>Manage and update website content, social media platforms, and other digital communication channels.</li><li>Collaborate with marketing, leadership, and cross-functional teams on communication initiatives.</li><li>Track communication performance and identify opportunities for improvement.</li></ul><p><br></p><p><br></p>
We are looking for a Procurement Specialist to support daily purchasing operations for a manufacturing organization serving the Latin America region. This contract opportunity is based in Houston, Texas, and is ideal for a bilingual candidate who is comfortable working independently in a fast-paced environment. The role centers on purchase-to-pay execution, supplier coordination, and issue resolution to help keep procurement activities moving efficiently.<br><br>Responsibilities:<br>• Create and process purchase requisitions within the company’s procurement and ERP systems to support ongoing business needs.<br>• Monitor open orders and coordinate with internal teams to ensure goods receipts are completed accurately and on time.<br>• Investigate routine invoice issues and work with stakeholders to resolve mismatches that may delay payment.<br>• Provide front-line assistance for purchase-to-pay questions, guiding users through standard procurement processes.<br>• Support day-to-day buying activities for the Latin America region while maintaining accuracy and compliance with internal procedures.<br>• Communicate with vendors and cross-functional partners to track order status, clarify documentation, and address transactional concerns.<br>• Maintain procurement records and system data to promote visibility, consistency, and reliable reporting.<br>• Work independently under the guidance of the procurement lead to manage operational tasks and meet service expectations.
<p>• Manage rent and utility collections for residential accounts, following up on outstanding balances through consistent inbound and outbound communication.</p><p>• Serve as a primary point of contact for tenants, including Section A residents, while addressing payment concerns and explaining next steps clearly and professionally.</p><p>• Monitor active delinquency matters from the start of the assignment, including open eviction-related cases, and maintain accurate status updates.</p><p>• Coordinate with case workers and property managers to resolve account issues, confirm documentation, and support timely collection activity.</p><p>• Perform program-related administrative tasks, including record maintenance, account review, and tracking of collection actions in internal systems such as Padfolio.</p><p>• Handle a people-focused workload that requires frequent phone interaction, sound judgment, and professionalism in sensitive conversations.</p><p>• Organize account details and reporting to support collection priorities, with administrative duties currently forming a meaningful part of the role.</p><p>• Use spreadsheets and system data to review account activity, identify trends, and support follow-up efforts across the portfolio.</p>
<p>We are seeking an experienced Billing & Collections Specialist. This role is ideal for a detail-oriented professional with a strong background in high-volume billing and collections within the nursing home or long-term care industry. </p><p>The Billing & Collections Specialist will be responsible for managing billing processes, following up on outstanding balances, and ensuring timely and accurate reimbursement. The ideal candidate will have hands-on experience with Medical Assistance billing and strong working knowledge of PointClickCare. This person must be comfortable handling a high-capacity workload in a fast-paced environment.</p>