<p>We are looking for a Customer Relations Representative to support an insurance agency in San Diego, California location through a Long-term Contract assignment. In this role, you will serve as a key point of contact for inbound inquiries, gather and document important claim details with precision, and help ensure each customer receives timely assistance. This opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and takes a thoughtful approach to resolving service-related concerns.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls related to first reports of injury and capture claim information accurately in company systems.</p><p>• Use attentive listening and well-structured follow-up questions to understand customer needs and provide appropriate support.</p><p>• Route inquiries to the correct teams when needed and work across departments to help bring issues to resolution.</p><p>• Maintain complete and accurate records through consistent data entry and careful documentation practices.</p><p>• Build a strong understanding of service procedures, policy guidelines, and operational workflows to deliver dependable customer assistance.</p><p>• Identify potential service interruptions or process concerns early and communicate them to Customer Care leadership.</p><p>• Follow established company standards, training expectations, supervisory guidance, and applicable regulations in daily work.</p>
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to permanent basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends. <br> Responsibilities: • Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request. • Review available information, conduct initial research, and assess the nature and urgency of each customer concern. • Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed. • Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution. • Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality. • Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome. • Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations. • Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps. • Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Menasha, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
We are looking for a Customer Service Representative to support daily dispatch coordination and deliver responsive service for customers in Illinois. This Contract to permanent opportunity is ideal for someone who thrives in a fast-paced environment, communicates clearly with both customers and field staff, and keeps schedules running efficiently. The person in this role will help manage service appointments, provide timely updates, and contribute to a positive customer experience while supporting operational goals.<br><br>Responsibilities:<br>• Coordinate communication between customers and field technicians to keep service appointments organized and running smoothly.<br>• Respond to incoming customer questions, address scheduling concerns, and provide accurate status updates throughout the service process.<br>• Build and maintain daily and weekly technician schedules to support efficient route planning and timely service delivery.<br>• Process customer payments, prepare invoices, and assist with documentation related to technician time and payroll support.<br>• Monitor dispatch activity and adjust schedules as needed to accommodate changing service priorities.<br>• Deliver courteous, attentive support on every interaction to strengthen customer satisfaction and trust.<br>• Maintain accurate service records and update relevant systems with scheduling, billing, and customer information.
We are looking for a Customer Service Representative to join a busy utilities and infrastructure team in Summerville, South Carolina. This contract-to-permanent opportunity is well suited for someone who enjoys helping customers, managing several priorities at once, and keeping front-office operations running smoothly. In this role, you will support walk-in visitors and phone inquiries while building the knowledge needed to work independently after a structured training period.<br><br>Responsibilities:<br>• Welcome customers at the front counter and provide attentive support for service-related questions and requests.<br>• Handle incoming calls and respond to outbound follow-ups to resolve issues, share updates, and coordinate next steps.<br>• Enter customer information, service details, and transaction records accurately into internal systems.<br>• Manage email communication in a clear and timely manner, ensuring customer concerns are addressed appropriately.<br>• Schedule appointments and coordinate service-related activities based on customer needs and team availability.<br>• Prioritize multiple tasks throughout the day while maintaining accuracy and a positive customer experience.<br>• Work closely with other front-desk team members to keep daily operations organized and responsive.<br>• Learn department procedures and service processes during training to become fully self-sufficient in the role.
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Medford, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends.<br><br>Responsibilities:<br>• Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request.<br>• Review available information, conduct initial research, and assess the nature and urgency of each customer concern.<br>• Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed.<br>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution.<br>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality.<br>• Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome.<br>• Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations.<br>• Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps.<br>• Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
<p>We are looking for a Bilingual Spanish Patient Service Representative to support front-end patient access and administrative operations in Miami, Florida. This Long-term Contract position is ideal for someone who can deliver courteous service, manage registration and scheduling tasks, and keep billing and patient records accurate in a fast-paced healthcare setting. The person in this role will serve as a key point of contact for patients while helping maintain compliance, documentation quality, and smooth daily clinic workflow.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors professionally, providing responsive service that reflects established customer care standards in every interaction.</p><p>• Complete patient intake and registration activities while safeguarding confidential health and financial information.</p><p>• Perform financial screening, collect applicable payments, and enter fee details accurately into the appropriate records.</p><p>• Maintain daily logs, activity statistics, and supporting documentation to help track operational performance.</p><p>• Process billing for assigned providers and review entries to ensure charges are timely, complete, and aligned with organizational guidelines.</p><p>• Follow up with providers regarding unresolved encounters or outstanding charges to support accurate claim submission and account resolution.</p><p>• Coordinate with program managers regarding appointment activity, including missed visits, cancellations, and schedule updates.</p><p>• Contact patients to confirm upcoming appointments and assist with scheduling both new and return visits as needed.</p><p>• Verify Medicaid and other managed care coverage, support eligibility and enrollment-related processes, and complete disenrollment steps when required.</p><p>• Scan and index documents into patient charts, generate compliance-related reports, and share information about available organizational and community services with patients.</p>
<p><strong>Make an impact with a finance company located in West Des Moines, IA!</strong> Robert Half is partnering to find candidates looking for a contract to hire customer service opportunity. These candidates must be detail-oriented, customer-focused professional looking to help customers navigate insurance-related questions while providing a seamless service experience. <strong>CANDIDATES MUST BE LOCATED AROUND THE DES MOINES METRO. </strong></p><p><br></p><p>Responsibilities:</p><p><br></p><p>🔹 Serve as a trusted point of contact for customers, delivering friendly and professional support by phone and email</p><p>🔹 Investigate account and policy inquiries, helping customers find answers and solutions efficiently</p><p>🔹 Update customer records, process information changes, and maintain accurate documentation</p><p>🔹 Utilize multiple systems and resources to research issues and provide timely resolutions</p><p>🔹 Stay on top of follow-ups, ensuring customer needs are addressed from start to finish</p><p>🔹 Support a variety of service requests while maintaining quality, accuracy, and responsiveness</p><p><br></p><p>📢 <strong>Ready to build your career with a company that values great customer service? Apply today through the Robert Half website or call 515.706.4974.</strong></p>
We are looking for a Customer Service Representative to join a growing team in Arkansas. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, thrives in a fast-paced call center setting, and wants to build a long-term career with advancement potential. In this permanent, entry-level role, you will support clients by handling inquiries, documenting interactions accurately, and contributing to a structured onsite service environment.<br><br>Responsibilities:<br>• Respond to inbound customer calls and provide timely, courteous assistance for a wide range of client questions and concerns.<br>• Record customer interactions thoroughly in the case management system to ensure accurate tracking and follow-up.<br>• Maintain daily activity records that support productivity monitoring and highlight performance trends.<br>• Place outbound calls when additional contact is needed to investigate issues and bring complex situations to resolution.<br>• Support team-led initiatives such as testing activities and customer support projects as assigned by leadership.<br>• Adjust quickly to updated procedures, service expectations, and operational guidelines while maintaining quality standards.<br>• Manage multiple tasks efficiently in a high-volume environment while protecting confidential customer information.<br>• Contribute to a dependable and focused workplace through consistent attendance, punctuality, and strong work habits.
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Sturgeon Bay, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li></ul><p><br></p>
We are looking for a detail-oriented Customer Service Representative to join a manufacturing team. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting customers, managing order information, and keeping records accurate in a fast-paced environment. The role requires strong communication skills, solid Microsoft Excel proficiency, and a careful approach to data entry and follow-through.<br><br>Responsibilities:<br>• Review incoming orders for completeness, confirm pricing details, and check product availability before processing.<br>• Enter and maintain customer and order information accurately using internal systems and spreadsheets.<br>• Work closely with warehouse and production partners to help keep shipments on schedule and support on-time delivery.<br>• Respond to customer questions and resolve order-related concerns with professionalism and urgency.<br>• Share clear updates on product details, expected lead times, and delivery timelines to support customer needs.<br>• Monitor order activity and follow up on discrepancies to help ensure records remain current and accurate.<br>• Manage email correspondence and routine documentation related to customer accounts and order status.
We are looking for a customer-focused individual to join our team as a Customer Service Rep. This contract opportunity with potential for a long-term role is ideal for someone who enjoys coordinating service activity, supporting customers by phone, and keeping administrative processes organized. The right candidate will play an important part in ensuring service requests, job records, billing details, and vendor communication are handled accurately and efficiently.<br><br>Responsibilities:<br>• Coordinate appointment calendars for sales meetings, service visits, and installation work to keep operations running smoothly.<br>• Provide responsive support to customers by handling inbound inquiries courteously and helping resolve routine service-related concerns.<br>• Assign and communicate daily work orders to field technicians, ensuring schedules and service needs are clearly understood.<br>• Process vendor orders as requested and follow up to help maintain timely delivery of needed materials or services.<br>• Organize and maintain digital and physical records so job documentation, correspondence, and reference materials remain easy to access.<br>• Enter job-related information into internal records and keep costing details current to support accurate project tracking.<br>• Contact customers regarding outstanding balances and assist with accounts receivable collection efforts in a courteous manner.<br>• Prepare and issue invoices for completed installation projects and service calls while updating billing information as needed.<br>• Open new job files, maintain the active job log, and revise records to reflect approved changes or updated project details.<br>• Support written communication with customers and vendors by drafting correspondence and assisting leadership with administrative follow-up.
We are looking for a customer-focused detail-oriented individual to support a local government organization serving the local community. This Long-term Contract position is ideal for someone who can respond to public inquiries with accuracy and empathy while helping residents understand available services and processes. The role requires strong communication, sound judgment, and a commitment to delivering a positive experience across a wide range of constituent interactions.<br><br>Responsibilities:<br>• Respond to incoming questions from residents and stakeholders regarding public services, programs, and local policies through phone and other communication channels.<br>• Guide community members through service requests and administrative procedures, helping them understand next steps and required documentation.<br>• Coordinate with internal departments to gather accurate details and provide timely, well-informed answers to customer concerns.<br>• Record interactions, updates, and service outcomes clearly to support consistent follow-up and high-quality service delivery.<br>• Stay informed on current government offerings, initiatives, and procedural updates to ensure reliable information is shared with the public.<br>• Handle both inbound and outbound customer communications in a courteous, solution-oriented manner that reflects public service standards.
We are looking for a Customer Service Representative to support members and prospective members with pharmacy benefit questions in Westminster, California. This Long-term Contract position is ideal for someone who thrives in a fast-paced call center setting and is committed to delivering accurate, compassionate service. The person in this role will handle benefit-related inquiries, coordinate refill support with network pharmacies, and ensure each interaction is documented thoroughly while meeting healthcare compliance standards.<br><br>Responsibilities:<br>• Respond to inbound member and prospective member inquiries related to pharmacy benefits, coverage details, and service options.<br>• Provide assistance with prescription refill coordination by working with approved pharmacy partners when additional support is needed.<br>• Escalate medication-related or clinical issues to appropriate clinical leadership for review and follow-up.<br>• Partner with internal teams focused on medication adherence to support outreach efforts and help improve member outcomes.<br>• Participate in assigned calling campaigns designed to enhance member service and strengthen engagement.<br>• Follow established procedures, reference materials, and departmental guidelines to complete work accurately and efficiently.<br>• Identify workflow challenges, communicate improvement ideas to management, and report operational issues through proper channels.<br>• Record member interactions, actions taken, and required follow-up in designated systems according to documentation standards.<br>• Attend team meetings, training sessions, and ongoing coaching activities to maintain service quality and performance expectations.<br>• Comply with all applicable federal, state, and organizational regulations, policies, and operational requirements.
We are looking for a customer-focused Customer Service Representative to support a retail organization in Charlotte, North Carolina. This is a Contract position offering permanent weekday hours, where you will help resolve complex customer concerns across eCommerce and store-related channels while working closely with internal teams. The ideal candidate brings strong judgment, clear communication, and a genuine commitment to improving each step of the customer experience.<br><br>Responsibilities:<br>• Serve as the point of contact for escalated customer matters, guiding issues through to timely and effective resolution.<br>• Record case details, actions taken, and final outcomes accurately in customer service and case management platforms.<br>• Work closely with departments such as store operations, fulfillment, merchandising, marketing, credit, and customer care to address customer needs.<br>• Review recurring complaints, service patterns, and customer feedback to uncover opportunities for operational improvement.<br>• Track service performance and identify developing issues that could affect satisfaction across online and in-store experiences.<br>• Contribute to quality discussions, call evaluations, and coaching feedback efforts designed to strengthen service delivery.<br>• Apply approved resolution options and customer recovery measures in alignment with company standards.<br>• Maintain daily productivity while meeting service expectations, response targets, and customer satisfaction goals.<br>• Support additional customer experience initiatives and special assignments as business needs evolve.
We are looking for a Customer Service Representative to join an import/export operation in Wilmington, North Carolina. This Long-term Contract position is ideal for someone with a strong service mindset and accurate data entry skills who is interested in developing expertise within logistics. The role offers the opportunity to support daily customer interactions, maintain organized records, and contribute to efficient shipment coordination in a fast-paced office environment.<br><br>Responsibilities:<br>• Respond to customer questions and provide timely support related to orders, shipment activity, and service requests.<br>• Enter and update shipment, customer, and order information accurately in company systems and records.<br>• Prepare, organize, and review documentation to help ensure smooth import/export and logistics operations.<br>• Coordinate with internal teams to track requests, resolve issues, and maintain clear communication throughout the service process.<br>• Use Microsoft Office applications and standard office equipment to manage correspondence, reports, and daily administrative tasks.<br>• Monitor details carefully to reduce errors and keep customer and operational information current and complete.<br>• Learn logistics procedures and workflows through training and apply that knowledge to day-to-day customer service activities.
<p>We are looking for a bilingual Korean Customer Service Representative to support members with benefit questions, plan information, and issue resolution in a fast-paced healthcare environment. This is a Contract position based in Westminster, California, and it is ideal for someone who can communicate clearly, navigate member concerns with empathy, and provide accurate guidance. The person in this role will help create a positive service experience by addressing inquiries, documenting interactions thoroughly, and partnering with internal teams when additional support is needed.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound member inquiries and evaluate each situation carefully to determine the most effective next step.</p><p>• Explain health plan benefits, coverage details, and available options to members, family members, providers, and caregivers in a clear and helpful manner.</p><p>• Investigate service concerns, identify root causes, communicate resolutions, and route complex matters to leadership or the appropriate department when necessary.</p><p>• Support outreach and calling initiatives designed to strengthen member engagement and encourage continued participation.</p><p>• Maintain accurate records of conversations, actions taken, and required follow-up within designated systems and documentation tools.</p><p>• Follow established workflows, reference materials, and service guidelines while contributing ideas that improve team efficiency and member satisfaction.</p><p>• Adhere to applicable federal, state, and organizational compliance standards related to healthcare plan operations.</p><p>• Participate actively in coaching sessions, staff meetings, and training programs to strengthen service quality and performance.</p><p>• Assist with additional tasks as assigned, including occasional travel or weekend coverage during peak periods.</p><p>• Manage high-volume phone interactions while listening attentively, entering information accurately, and providing attentive service throughout each call.</p>
<p>We are looking for a Customer Service Representative to join a growing team in Monroe, North Carolina in a Contract to Permanent role. This position serves as a key point of contact for customers while coordinating closely with internal teams to keep orders on track, address service needs, and support business targets. The ideal candidate brings strong communication skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.</p><p><br></p><p>Schedule:</p><p>Monday - Thursday 7:00 AM to 5:30 PM</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day customer account activity, including order support, follow-up, and related administrative coordination.</p><p>• Prepare pricing estimates and formal quotations with accuracy and timely communication to customers.</p><p>• Partner with operations, quality, materials, and finance teams to help meet delivery commitments and monthly performance objectives.</p><p>• Build productive relationships with customers, vendors, and internal stakeholders to create a dependable and positive service experience.</p><p>• Provide additional support to customer service leadership and assist with team coverage when needed.</p><p>• Coordinate urgent shipment and delivery requests to respond to changing customer timelines.</p><p>• Handle inbound and outbound customer communication, including order entry, status updates, and issue resolution.</p><p>• Contribute to cross-functional initiatives and assist other departments as assigned to support overall business needs.</p>
We are looking for a Customer Service Representative to support customers and sales partners in Woodridge, Illinois within the agriculture industry. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-paced environment, enjoys resolving order-related issues, and takes pride in delivering dependable service. In this role, you will oversee the full order lifecycle, respond to customer inquiries, and help ensure accurate account management throughout the business year.<br><br>Responsibilities:<br>• Serve as the primary point of contact for customers and sales representatives, providing timely support for questions, orders, and service needs.<br>• Coordinate the complete order process from initial entry through final resolution, including updates, confirmations, tracking, claims, and returns.<br>• Process daily transactions accurately within the order management system and B2B platform while maintaining detailed and organized records.<br>• Monitor customer accounts to preserve order accuracy, pricing consistency, shipment status, substitutions, and product availability across the season.<br>• Prepare, organize, and maintain sales order documentation and deliver requested reports to internal teams or customers.<br>• Share important timelines, inventory updates, and vendor-related information with customers to support informed decision-making.<br>• Build strong working relationships with customers, vendors, sales teams, and internal departments to promote a high level of service.<br>• Manage a high volume of inbound and outbound calls while prioritizing tasks, addressing concerns, and recommending effective solutions.<br>• Support cross-functional coverage, contribute to special projects, and assist with system testing, training, and process improvement efforts when needed.
We are looking for a detail-oriented Customer Service Representative to join our team in Westerville, Ohio in a contract capacity with permanent potential. This role supports both customer-facing order management and purchasing activities, making it ideal for someone who can balance communication, accuracy, and follow-through in a fast-paced manufacturing environment. The person in this position will help ensure orders, vendor coordination, and shipment planning are handled efficiently while delivering dependable service to both customers and internal teams.<br><br>Responsibilities:<br>• Manage customer orders from initial entry through completion, ensuring information is accurate and processed on time.<br>• Prepare and maintain the paperwork required to support domestic and international order fulfillment.<br>• Update customer and vendor records in internal systems to keep account information current and reliable.<br>• Create and process purchase orders based on internal requests and communicate with suppliers as needed to place orders.<br>• Coordinate inbound freight activity by arranging truck shipments, requesting transportation rates, and working with third-party logistics providers.<br>• Monitor customer accounts and assist with follow-up on past-due balances when appropriate.<br>• Provide purchasing and administrative support to internal departments, including testing and instrumentation needs.<br>• Partner with team members on shared operational tasks such as cash receipt support, labor entry activities, and sample pickup coordination.<br>• Contribute to additional assignments and process-related projects as directed by leadership.
We are looking for a Customer Service Representative to join a manufacturing team in North Canton, Ohio in a contract role with the potential for a permanent position. This position supports customer accounts through timely communication, accurate order coordination, and close partnership with internal teams to help meet delivery commitments. Training is conducted onsite, and after onboarding, the role offers a hybrid schedule with the opportunity to work remotely two days per week. The ideal candidate brings strong customer service judgment, account management experience, and the ability to resolve issues in a fast-paced environment.<br><br>Responsibilities:<br>• Manage assigned customer accounts by preparing pricing and delivery updates, entering orders, adjusting schedules, and maintaining accurate account records.<br>• Coordinate with sales, supply chain, manufacturing, and other internal teams to address service issues and improve on-time delivery performance.<br>• Monitor open orders and customer demand trends, including forecasting needs, expediting requests, and keeping order activity organized and up to date.<br>• Communicate commercial terms, order status, and service-related updates clearly to both customers and internal stakeholders.<br>• Provide responsive support on inbound and outbound customer interactions while maintaining a high standard of professionalism and accuracy.<br>• Use product knowledge and system understanding to investigate account concerns, analyze order details, and recommend practical solutions.<br>• Apply company guidelines and sound judgment when handling customer requests, exceptions, and account-related decisions.<br>• Contribute to a team-focused environment by supporting shared goals and demonstrating accountability in day-to-day customer service operations.
<p>We are looking for a <strong>Customer Service Representative</strong> to support patient access operations in Lewes, Delaware. This contract opportunity with permanent potential is ideal for someone who enjoys helping patients, managing important registration details, and delivering attentive service in a fast-paced healthcare setting. The person in this role will handle patient account preparation, verify key information, and communicate clearly with patients and provider offices to help ensure a smooth care experience.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare patient accounts in advance of scheduled visits by gathering and updating demographic, coverage, and related registration details.</p><p>• Respond to inbound and outbound calls to obtain missing information, explain next steps, and provide clear guidance to patients before appointments.</p><p>• Review physician orders for completeness, process documentation accurately, and support medical necessity and compliance-related checks.</p><p>• Create and maintain accurate patient records, including assigning medical record numbers and confirming account data is entered correctly.</p><p>• Collect insurance information, verify financial responsibility, and discuss point-of-service payments, prior balances, and available payment arrangements.</p><p>• Provide patients with instructions related to their upcoming services so they understand registration and visit requirements.</p><p>• Use designated electronic medical record platforms and supporting tools to document activity, access account information, and complete workflows efficiently.</p><p>• Deliver courteous, service-focused support that contributes to a positive patient experience and strong customer satisfaction results.</p>
We are looking for a Customer Service Representative to support patient-facing service initiatives in Las Vegas, Nevada. This Contract position focuses on creating a welcoming clinic experience, helping patients navigate services, and reinforcing a high standard of care through clear communication and professionalism. The person in this role will work closely with patient experience leadership and clinic teams to share insights, support training efforts, and contribute to service improvement across the site.<br><br>Responsibilities:<br>• Deliver day-to-day support for patient experience programs by assisting leadership with service education and communication efforts across clinic teams.<br>• Welcome patients in clinic settings, answer general questions, and help guide individuals to the appropriate departments, waiting areas, or service locations.<br>• Act as a visible resource for patients and staff by promoting courteous interactions and reinforcing service expectations throughout the facility.<br>• Monitor and share information from clinic and provider scorecards, helping leaders understand progress toward patient experience goals and key performance measures.<br>• Partner with staff across departments to encourage strong patient and employee engagement and to help maintain a positive care environment.<br>• Identify service concerns during patient interactions and escalate issues appropriately to support timely resolution and improve satisfaction outcomes.<br>• Take part in team huddles and routine meetings to communicate updates, align on priorities, and support daily operational needs.<br>• Assist with presentations, training activities, and special assignments requested by patient experience leadership or other designated department partners.
<p>We are seeking a highly organized and customer-focused <strong>Sales Support Representative</strong> to support daily sales operations and ensure a seamless customer experience in <strong>La Mirada, CA 90635</strong>. This position is responsible for coordinating orders, managing customer communications, maintaining accurate records, and partnering with internal departments to ensure projects are completed accurately and on time. The ideal candidate is detail-oriented, proactive, and comfortable managing multiple priorities in a fast-paced environment while providing exceptional service to both customers and internal stakeholders.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Support the sales team with order processing, account coordination, and administrative functions</li><li>Prepare quotes, enter orders, and maintain accurate customer and sales records</li><li>Serve as a point of contact for customer inquiries regarding products, pricing, order status, and delivery timelines</li><li>Coordinate with internal teams to ensure timely and accurate order fulfillment</li><li>Monitor project timelines and proactively communicate updates to customers and team members</li><li>Maintain reporting, spreadsheets, and sales documentation</li><li>Assist with problem resolution and provide exceptional customer service</li><li>Build and maintain strong relationships with customers and internal stakeholders</li></ul><p><br></p><p><br></p><p><br></p>