<p>We are seeking a highly skilled High-Level Desktop Support Specialist / Junior System Administrator with strong expertise in Amazon Web Services (AWS), Active Directory (AD), and group policy management. The ideal candidate will have a solid IT support background and the technical aptitude needed to support and enhance system performance, troubleshoot complex issues, and maintain infrastructure to meet organizational goals. This candidate will act as a bridge between desktop support and system administration, ensuring that end-user issues are resolved efficiently while also managing larger IT infrastructure projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Active Directory (AD) Administration:</strong></p><ul><li>Manage and maintain Active Directory environments, ensuring proper administration of user accounts, groups, and permissions.</li><li>Develop and implement Group Policy Objects (GPOs) to enforce company policies and streamline the user experience.</li><li>Monitor and troubleshoot AD replication issues and domain controller health.</li></ul><p><strong>AWS Administration:</strong></p><ul><li>Assist in managing and maintaining AWS infrastructure, including EC2 instances, S3 buckets, IAM roles, and VPC configurations.</li><li>Participate in backups, snapshots, and disaster recovery planning in the AWS ecosystem.</li><li>Collaborate with senior team members to automate tasks using AWS tools like Lambda, CloudFormation, or scripting.</li></ul><p><strong>System Administration Support:</strong></p><ul><li>Perform routine maintenance and updates on on-premises and cloud-based servers.</li><li>Help secure systems by identifying vulnerabilities and deploying patches or updates.</li><li>Assist in the implementation of IT infrastructure projects such as migrations, upgrades, or new system rollouts.</li></ul><p><strong>User Training & Knowledge Sharing:</strong></p><ul><li>Provide technical guidance and training to end users on various IT processes, systems, and security best practices.</li><li>Document technical solutions and contribute to internal knowledge base articles.</li></ul><p><strong>Collaboration & Communication:</strong></p><ul><li>Work closely with senior system administrators, network engineers, and IT leadership to identify and resolve IT issues.</li><li>Assist with the onboarding and offboarding of personnel, ensuring a seamless transition of IT resources.</li></ul><p><br></p>
<p>Key Responsibilities:</p><ul><li>Provide hands-on support for day-to-day cloud operations, including responding to end-user tickets and troubleshooting cloud-related issues.</li><li>Collaborate with business units to understand their cloud needs and offer recommendations for optimal solutions.</li><li>Manage and maintain AWS accounts (50+), ensuring secure and efficient usage across various business units.</li><li>Participate in Teams threads to address ongoing cloud requests and provide timely support.</li><li>Assist in building and refining Active Directory (AD) and Group Policies to enhance the cloud environment.</li><li>Identify opportunities for improvement and contribute to the evolution of our cloud infrastructure.</li><li>Operate independently while maintaining a strong focus on user support and service excellence.</li></ul><p><br></p>
<p><strong>Job Title: Network Engineer</strong></p><p> <strong>Location: Houston, TX (Hybrid Schedule)</strong></p><p><strong>Overview:</strong></p><p> We’re seeking an experienced <strong>Network Engineer</strong> with 5–10 years of hands-on experience supporting and securing enterprise network environments. The ideal candidate will have strong expertise with firewalls (Fortinet preferred) and a versatile background across multiple networking technologies. Experience with OT environments and advanced Fortinet tools will be considered a strong plus.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Configure, manage, and support network firewalls, with a focus on FortiGate.</li><li>Support firewalling and access policy management using Zscaler.</li><li>Work with Fortinet, Juniper, and other networking platforms (versatile experience beyond Cisco/Aruba preferred).</li><li>Contribute to future implementation of FortiManager and FortiAnalyzer.</li><li>Support both IT and OT network environments.</li><li>Collaborate with cross-functional teams to ensure secure, efficient network operations.</li></ul><p><br></p>
<p>Key Responsibilities:</p><ul><li>Provide hands-on support for day-to-day cloud operations, including responding to end-user tickets and troubleshooting cloud-related issues.</li><li>Collaborate with business units to understand their cloud needs and offer recommendations for optimal solutions.</li><li>Manage and maintain AWS accounts (50+), ensuring secure and efficient usage across various business units.</li><li>Participate in Teams threads to address ongoing cloud requests and provide timely support.</li><li>Assist in building and refining Active Directory (AD) and Group Policies to enhance the cloud environment.</li><li>Identify opportunities for improvement and contribute to the evolution of our cloud infrastructure.</li><li>Operate independently while maintaining a strong focus on user support and service excellence.</li></ul><p><br></p>
<p><strong>Prior Roles</strong></p><ul><li>Previously held a role responsible for design and implementation of IT systems crossing multiple operational contexts (e.g. infrastructure, applications; applications, network; cloud, on premises)</li><li>Prior experience as a Solutions Architect, Solutions Engineer, or in a “hands-on” systems design role in a pre-sales or “Customer Success” role strongly preferred</li><li>Prior experience working on behalf of clients in a Managed Services or consulting role strongly preferred</li></ul><p><strong>Technical Experience and Knowledge</strong></p><ul><li>Recent hands-on design, deployment, and/or administration experience in Windows Server and Linux systems administration</li><li>Working familiarity with Unix variants and Mac OS; prior administration experience a plus</li><li>Working familiarity with Microsoft Azure and other IaaS providers preferred</li><li>Strong enterprise networking design, deployment, and/or administration experience</li><li>Working familiarity with enterprise-class vendors and product lines strongly preferred (e.g. Cisco, Cisco Meraki, HPE/Aruba, Juniper, Extreme, Brocade)</li><li>Working familiarity with enterprise-class network security appliance vendors and product lines strongly preferred (e.g. Cisco, Cisco Meraki, Palo Alto, Fortinet)</li><li>Working familiarity with SMB/”prosumer” vendors and product lines a plus (e.g. Ubiquiti/UBNT, SonicWall, Mikrotik) a plus</li><li>Working familiarity with load balancers, VPN appliances/concentrators a plus</li><li>In depth understanding of current enterprise design patterns and norms for basic networking capabilities/concepts (e.g. TCP/IP, DNS, DHCP, VLAN segmentation, routing and switching, wireless)</li><li>Strong familiarity with SMB and entry-level on premises computing infrastructure technologies</li><li>Working familiarity with multiple server hardware vendors and associated management tools/platforms (e.g. Dell, HPE, Cisco, SuperMicro) strongly preferred</li><li>Working familiarity with hypervisor platforms (e.g. VMware vSphere/ESXi, Microsoft Hyper-V, Nutanix AHV, or others) strongly preferred</li><li>Strong familiarity with enterprise storage</li><li>Working familiarity with DAS, SAN, and NAS/filer solutions</li><li>Working understanding of contemporary network storage protocols and interconnect methods (e.g. iSCSI, CIFS, FibreChannel, NFS)</li><li>Strong familiarity with basic on premises infrastructure management best practices</li><li>Rack management</li><li>Power and cooling demand management</li><li>Physical security</li><li>Strong familiarity with scripting for administrative, auditing, and other operational purposes</li><li>Prior experience writing PowerShell, Python, BASH/other Linux shell scripts strongly preferred </li><li>Prior experience with typical infrastructure and server/endpoint management toolsets</li><li>Performance and capacity management tools</li><li>Endpoint management / RMM platforms</li><li>Patch and vulnerability management tools</li><li>Prior experience with capacity planning, VM/server “right-sizing”, performance analysis</li><li>Prior experience and ownership designing server, network, application solutions through deployment phase</li><li>Prior experience administrating Office 365 services</li><li>Prior experience administrating Microsoft Exchange, Google G Suite/Workspace is a plus</li></ul>
We are looking for a skilled Systems Administrator to join our team in Houston, Texas. The ideal candidate will be responsible for managing and maintaining our IT infrastructure, ensuring seamless operations across various platforms. This role requires a proactive individual with expertise in system administration and a commitment to optimizing performance and reliability.<br><br>Responsibilities:<br>• Oversee the daily performance and functionality of IT systems, ensuring smooth operations.<br>• Configure, manage, and troubleshoot VMware environments to maintain system efficiency.<br>• Administer and support Microsoft Office 365 applications, ensuring proper functionality and user accessibility.<br>• Perform regular system updates and backups to safeguard data and minimize downtime.<br>• Monitor network activities and address security vulnerabilities to protect against potential threats.<br>• Provide technical support to staff, resolving issues related to hardware, software, and system access.<br>• Collaborate with other teams to implement IT solutions that align with organizational goals.<br>• Maintain documentation of system configurations, processes, and troubleshooting procedures.<br>• Evaluate and recommend improvements to enhance system performance and scalability.
