We are looking for an experienced Learning Technology & AI Solutions Consultant to join our team in Houston, Texas. In this long-term contract position, you will play a pivotal role in managing and optimizing our learning technology ecosystem while driving innovative AI-enabled solutions. This is an exciting opportunity to contribute to scalable, data-driven learning strategies that enhance efficiency, engagement, and overall learner experience.<br><br>Responsibilities:<br>• Provide strategic guidance on learning tools and technologies to optimize their usage across the organization.<br>• Evaluate and monitor the performance, adoption, and data quality of learning platforms to identify opportunities for improvement.<br>• Manage relationships with learning technology vendors and influence their development roadmaps.<br>• Design and implement practical AI-powered learning solutions while ensuring ethical practices, data privacy, and bias mitigation.<br>• Develop training and resources to enhance team proficiency in learning technologies, analytics, and AI.<br>• Collaborate with various teams, including Learning Enablement Managers and Leadership Development, to recommend appropriate technology solutions.<br>• Establish and maintain documentation, standards, and best practices for effective use of learning technologies.<br>• Identify and control risks associated with learning technologies, ensuring compliance with organizational policies.<br>• Drive automation and streamline processes using AI to reduce manual efforts and improve delivery timelines.
We are looking for a detail-oriented Collections Specialist to join our team in Houston, Texas. In this long-term contract position, you will play a key role in managing past-due accounts, ensuring timely payments, and maintaining strong relationships with clients. This opportunity is ideal for candidates with strong B2B collections experience and excellent communication skills.<br><br>Responsibilities:<br>• Manage an assigned portfolio of past-due accounts by conducting outreach, securing payment commitments, and documenting all actions to reduce aging and improve cash recovery.<br>• Utilize standardized call models to engage clients, providing clear updates on account statuses and next steps.<br>• Identify and document invoice-level disputes, promptly routing them to appropriate teams for resolution while tracking their status.<br>• Enforce payment terms for undisputed balances by securing payments, promises to pay, or approved arrangements, and escalating accounts as needed.<br>• Monitor payment commitments and promptly follow up on missed agreements to ensure compliance with established policies.<br>• Maintain accurate, real-time account notes in systems such as ConnectWise and NetSuite to support reporting and escalation processes.<br>• Achieve individual performance metrics, including call activity targets, promise-to-pay rates, dollars collected, and aging reductions.<br>• Collaborate effectively with cross-functional teams, including Client Experience, Account Management, Operations, and Finance leadership, to address disputes and ensure risk visibility.<br>• Participate in coaching sessions and performance reviews to continuously improve effectiveness and meet organizational goals.
<p>We are seeking an experienced and detail‑oriented <strong>RCM Reimbursement Specialist</strong> focused on <strong>Appeals and Denials</strong> to join our team on a <strong>contract-to-hire</strong> basis. This fully remote role is essential in maximizing reimbursement by following up on outstanding insurance balances, resolving unpaid claims, and managing appeals through multiple levels.</p><p>The ideal candidate thrives in a fast‑paced environment, is meticulous in their work, and has deep expertise in medical billing, payer processes, and denial management.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Resolve aged claims and appeals lacking payer responses through payer portals and outbound calls.</li><li>Identify claims requiring first, second, or third‑level appeals.</li><li>Support teammates with special projects and denial work queue management.</li><li>Prioritize an assigned work queue to ensure timely follow‑up while maximizing reimbursement opportunity.</li><li>Identify non‑payment trends and partner with Revenue Cycle leadership to escalate groups of claims to Market Access.</li><li>Investigate denial and non‑payment trends identified by Revenue Cycle Analytics and collaborate cross‑functionally to propose and implement solutions.</li><li>Communicate opportunities to improve upstream processes that may prevent future denials.</li><li>Engage patients when their involvement is required during the appeal process.</li><li>Collaborate professionally with Revenue Cycle team members and respond promptly to requests requiring assistance.</li></ul><p><br></p>
We are looking for a dynamic Outreach Specialist to join our team in Houston, Texas. In this role, you will focus on fostering positive relationships with the community, organizing outreach initiatives, and driving engagement through media and public relations efforts. This is a Contract-to-permanent position, offering an excellent opportunity to grow your career while contributing to the success of a forward-thinking organization.<br><br>Responsibilities:<br>• Build and maintain strong relationships with community members, organizations, and stakeholders.<br>• Plan and execute outreach events such as job fairs and career days, ensuring all logistical aspects are handled efficiently.<br>• Draft and distribute press releases, media pitches, and other public relations materials to promote organizational initiatives.<br>• Collaborate with internal teams to meet set quotas and achieve outreach goals.<br>• Utilize CRM tools to track outreach activities and maintain accurate records of community engagement.<br>• Provide administrative support to ensure smooth operations during outreach events and campaigns.<br>• Reimburse mileage and parking expenses for travel associated with outreach activities.<br>• Conduct intake interviews with prospective students or clients to better understand their needs and align them with organizational offerings.<br>• Contribute to sales-oriented tasks by applying knowledge of field sales and e-commerce practices.<br>• Monitor and analyze the success of outreach strategies, recommending improvements when necessary.