Add your latest resume to match with open positions.
2 results for Help Desk Manager Security Experience in Houston, TX
- Houston, TX
- onsite
- Permanent / Full Time
- 70000 - 90000 USD / Yearly
- We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance for end users in Houston, Texas. This role focuses on resolving day-to-day hardware, software, and access issues while delivering responsive support across Microsoft-based environments. The ideal candidate brings strong troubleshooting skills, experience managing service requests, and the ability to communicate clearly with both English- and Spanish-speaking users.<br><br>Responsibilities:<br>• Provide front-line technical support for desktop, laptop, and Windows-related issues reported by employees<br>• Diagnose and resolve common hardware, software, login, and connectivity problems in a timely manner<br>• Manage incoming service desk tickets, document troubleshooting steps, and keep issue records accurate and up to date<br>• Support user account administration tasks, including password resets and access updates within Active Directory<br>• Install, configure, and maintain Microsoft Windows 10 systems and standard workstation applications<br>• Escalate complex incidents when needed and coordinate with other IT teams to ensure effective resolution<br>• Deliver clear guidance to users on technical issues and system usage, including support for Spanish-speaking employees when required
- 2026-06-09T00:00:00Z
- Houston, TX
- onsite
- Temporary to Hire
- 61.75 - 71.5 USD / Hourly
- We are looking for a Security Network Engineer to join a team in Houston, Texas in a contract capacity with the potential for a permanent role. This position blends cybersecurity leadership with hands-on network engineering, offering the opportunity to strengthen and modernize enterprise infrastructure across on-premises and cloud environments. The role is ideal for someone who can secure critical systems, improve network performance, and partner with internal teams and external vendors to support a resilient technology environment.<br><br>Responsibilities:<br>• Build and enhance security safeguards across enterprise networks, user devices, identity platforms, and cloud-based systems to reduce risk and improve protection.<br>• Partner with external security providers to investigate alerts, assess threats, and coordinate timely response actions using monitoring platforms and intelligence sources.<br>• Lead vulnerability reviews and security testing efforts, then prioritize and drive corrective measures to address identified weaknesses.<br>• Administer and optimize core security technologies such as firewalls, endpoint defense tools, intrusion prevention capabilities, and access management solutions.<br>• Create, refine, and enforce cybersecurity standards, operational procedures, and a broader security program aligned with business needs.<br>• Maintain and troubleshoot network infrastructure including SD-WAN, routers, switches, wireless environments, VPN connectivity, and virtualized platforms across multiple locations.<br>• Support directory services and policy administration in a distributed environment, including Active Directory and group policy management.<br>• Respond to infrastructure and connectivity issues affecting both physical and cloud-hosted systems, providing advanced technical support when escalation is required.<br>• Keep network diagrams, asset records, and technical runbooks current to support operational consistency and efficient issue resolution.<br>• Contribute to compliance readiness, risk evaluations, and security audits while collaborating with cross-functional teams and third-party partners.
- 2026-06-01T00:00:00Z