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2 results for Help Desk Analyst Iii in Houston, TX
- Houston, TX
- onsite
- Temporary / Contract
- 51 - 56 USD / Hourly
- <p>Senior Business Analyst</p><p>Location: Houston, TX 77002</p><p>Work Arrangement: Hybrid – 4 days per week onsite</p><p><br></p><p>Position Overview</p><p>We are seeking an experienced Senior Business Analyst to serve as a liaison between Technology and business stakeholders in support of enterprise systems and enhancement initiatives. This role is responsible for conducting advanced business process analysis, documenting requirements, and aligning technical solutions with organizational objectives.</p><p>The ideal candidate is experienced in full‑lifecycle systems implementation and upgrades, capable of translating business needs into functional specifications, test plans, and project documentation. This role requires strong collaboration with cross‑functional teams including QA and business users to ensure accuracy, efficiency, and successful user adoption of technology solutions.</p><p><br></p><p>Key Responsibilities</p><p>Business Analysis & Requirements Leadership</p><ul><li>Act as a liaison between technical teams and business stakeholders.</li><li>Perform advanced business process analysis and needs assessments.</li><li>Document business requirements, process flows, and functional specifications.</li><li>Formulate systems scope and objectives aligned with business strategy.</li></ul><p>Testing & Implementation Support</p><ul><li>Coordinate with QA and partner teams to define and execute test plans.</li><li>Support business user acceptance testing initiatives.</li><li>Review progress and evaluate results for accuracy and operational efficiency.</li></ul><p>Documentation & Project Governance</p><ul><li>Maintain and update the project documentation repository.</li><li>Support system development, implementation, and upgrade initiatives.</li><li>Communicate system capabilities, changes, and implementation plans to stakeholders.</li></ul>
- 2026-04-28T00:00:00Z
- Houston, TX
- onsite
- Temporary / Contract
- 52 - 57 USD / Hourly
- <p>Senior Business Analyst (Digital Operations)</p><p>Location: Houston, TX</p><p>Work Arrangement: Hybrid – Minimum of 4 days per week onsite (Monday–Thursday)</p><p>Schedule: 8:00 AM – 5:00 PM (1st Shift)</p><p><br></p><p>Position Overview</p><p>We are seeking an experienced Senior Business Analyst with strong project management and Scrum Master capabilities to support a highly visible digital operations portfolio. This role focuses on delivering enterprise technology solutions that modernize operational workflows, support regulatory and environmental compliance, and integrate complex systems across large-scale operations.</p><p>The ideal candidate will lead end-to-end requirements development, cross-functional coordination, and delivery execution for multiple digital applications. Success in this role requires exceptional communication, superior documentation discipline, and the ability to anticipate and resolve functional and technical challenges within complex, integrated system environments.</p><p><br></p><p>Key Responsibilities</p><p>Business Analysis & Requirements Leadership</p><ul><li>Coordinate with business users, engineers, and technical teams to elicit, document, validate, and manage business and user requirements.</li><li>Develop detailed process flows, functional specifications, data flows, and use cases for complex system integration initiatives.</li><li>Create workflow diagrams, screen mockups, and cross-referenced documentation libraries.</li><li>Write clear acceptance criteria for user stories and defects; support test case reviews andQA validation activities.</li></ul><p>Project Management & Scrum Leadership</p><ul><li>Serve as a project lead driving planning, execution, and delivery across multiple workstreams.</li><li>Facilitate Agile ceremonies including standups, sprint planning, backlog refinement, and retrospectives.</li><li>Partner closely with product owners, developers, QA teams, and field stakeholders to ensure alignment and transparency.</li><li>Track issues, risks, and dependencies through resolution across internal teams and external vendors.</li><li>Lead user acceptance efforts and ensure operational readiness for production deployments.</li></ul><p>Cross-Functional & Technical Collaboration</p><ul><li>Act as a liaison between business, engineering, and technology teams supporting new system development and enhancements.</li><li>Support integrations involving operational technology, environmental compliance platforms, GIS, drone data, or industrial systems.</li><li>Conduct advanced business process analysis, needs assessments, and preliminary cost/benefit evaluations.</li></ul><p>Documentation & Communication Excellence</p><ul><li>Produce high-quality, structured documentation supporting requirements, workflows, training, and process change.</li><li>Communicate clearly and effectively with senior leaders, operational teams, and technical stakeholders.</li><li>Proactively identify gaps, risks, and stakeholder challenges before they impact delivery.</li></ul>
- 2026-04-08T00:00:00Z