We are looking for a dedicated Customer Service Representative to join our team in Seabrook, Texas. This Contract to permanent position offers an excellent opportunity for individuals with strong communication skills and a commitment to delivering exceptional support. The ideal candidate will thrive in a fast-paced environment and demonstrate a high level of professionalism.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone and email, ensuring a high level of satisfaction.<br>• Handle import and export customer service tasks with accuracy and efficiency.<br>• Perform data entry tasks, including entering invoices and maintaining records.<br>• Collaborate with team members to ensure seamless operations and resolve customer issues.<br>• Manage multiple tasks and prioritize effectively in a dynamic work environment.<br>• Provide support within a call center setting, addressing customer concerns and resolving complaints.<br>• Maintain detailed and organized documentation of all customer interactions.<br>• Monitor and follow up on outstanding issues to ensure timely resolution.<br>• Adapt to changing processes and systems to meet business needs.<br>• Uphold company standards for customer service and professionalism.
We are looking for a highly organized and detail-oriented Customer Service Representative to join our team in Rosharon, Texas, 77583, United States. In this role, you will handle customer interactions, coordinate schedules, and support operational processes within the service industry. This position offers a long-term contract employment opportunity.<br><br>Responsibilities <br>• Respond to inbound calls efficiently, ensuring customer inquiries are addressed <br>• Coordinate and manage scheduling for technicians based on service needs <br>• Engage in proactive outreach by making outbound sales calls to prospective clients <br>• Retain customers by providing detailed information on products and services <br>• Update and maintain customer records with accuracy using data entry systems <br>• Manage email correspondence to address customer concerns and provide timely follow-ups <br>• Utilize Microsoft Excel and Word for documentation and reporting tasks <br>• Schedule appointments and ensure timely follow-through with customers <br>• Handle order entry processes to ensure service requests are accurately logged <br>• Maintain high standards of customer service during both inbound and outbound communications
<p>We are looking for a dedicated and healthcare bilingual Customer Service Representative to join our team on a long-term contract basis. In this role, you will assist with customer calls, including a significant portion of Spanish-speaking inquiries, ensuring high-quality service and satisfaction. This is a remote position, offering flexibility to work from home in Central, Mountain, or Pacific Time Zones.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service by handling inquiries and resolving issues with professionalism and care.</p><p>• Manage and document customer interactions using established procedures and systems.</p><p>• Schedule appointments and coordinate with internal teams to meet client needs.</p><p>• Ensure accuracy and quality in data entry and paperwork, adhering to company policies.</p><p>• Maintain a strong understanding of medical coverage, benefit functions, and claim administration processes.</p><p>• Communicate effectively in both English and Spanish to assist a diverse customer base.</p><p>• Meet department performance goals related to satisfaction, accuracy, and attendance.</p><p>• Participate in training programs to stay updated on company procedures and policies.</p><p>• Handle sensitive and complex customer information with discretion and confidentiality.</p><p>• Provide support during occasional overtime or holiday shifts as required by business needs.</p>
<p>Our client is offering an exciting opportunity for a Licensed Client Services Associate in Houston, Texas. As a Licensed Client Services Associate, you will be integral to our team, handling customer relations, managing financial data, and ensuring the smooth operation of our services. This role is situated within the wealth management industry.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently manage client transactions and money movement requests</p><p>• Regularly communicate with clients regarding new business and existing issues</p><p>• Execute client-specific projects as needed</p><p>• Handle outbound calls and emails to service clients professionally</p><p>• Review and prepare comprehensive investment reports</p><p>• Accurately update client information for review meetings</p><p>• Confirm transactions with clients to ensure accuracy</p><p>• Responsibly manage calendars and CRM to record client interactions</p><p>• Resolve client queries via phone and email promptly and effectively</p><p>• Summarize meeting notes, emails, and financial data for client meetings</p>
We are looking for an organized and friendly Receptionist to join our team on a contract basis in Houston, Texas. This role requires excellent customer service skills and a proactive approach to managing front desk operations and administrative tasks. As the first point of contact for visitors and clients, you will play a key role in creating a welcoming and detail-oriented environment.<br><br>Responsibilities:<br>• Greet and assist visitors, clients, and staff with courtesy and efficiency.<br>• Answer and direct incoming calls promptly, ensuring accurate message delivery.<br>• Manage daily front desk operations, including scheduling and maintaining a clean reception area.<br>• Handle incoming and outgoing correspondence, including mail and packages.<br>• Maintain accurate records and ensure proper documentation of administrative activities.<br>• Coordinate with internal teams to support office functions and resolve inquiries.<br>• Monitor inventory levels for office supplies and place orders as needed.<br>• Ensure compliance with company policies and procedures in all interactions.<br>• Provide general administrative support to other departments as required.
<p>We are seeking a motivated and detail-oriented <strong>Credit & Collections Specialist</strong> with experience in the construction industry to join our team on a contract-to-hire basis. The ideal candidate will have a strong understanding of lien law compliance, customer account management, and credit process coordination. This position offers a unique opportunity to collaborate with leadership while playing a critical role in supporting the company's credit and collections workflow.</p><p><strong>Key Responsibilities</strong></p><p><strong>Collections & Credit Coordination:</strong></p><ul><li>Review and process customer credit applications, ensuring all required documentation is collected.</li><li>Maintain accurate credit files and monitor accounts receivable aging, working proactively to collect outstanding balances.</li><li>Resolve payment discrepancies by communicating with customers, internal teams, and the legal department as necessary.</li><li>Support vendor and subcontractor credit-related processes.</li></ul><p><strong>Lien Management:</strong></p><ul><li>Prepare and send preliminary notices, lien waivers, and other lien-related documents in adherence to state requirements.</li><li>Track lien deadlines and manage lien records in an organized and timely manner.</li><li>Collaborate with project managers and legal counsel for lien releases.</li></ul><p><strong>Administrative & Leadership Support:</strong></p><ul><li>Provide assistance to the VP of Accounting and VP of Finance, including calendar management, meeting coordination, and preparation of correspondence and reports.</li><li>Help organize and track departmental priorities, ensuring seamless coordination and follow-up.</li><li>Manage document organization for audits, compliance, and other business needs while maintaining confidentiality.</li></ul><p><strong>Team & Departmental Support:</strong></p><ul><li>Act as a liaison between departments for AR, credit, and lien-related inquiries.</li><li>Assist with departmental projects to enhance operational efficiency.</li><li>Maintain well-organized filing systems, both digital and physical, for easy access.</li></ul><p><br></p>
<p>We are partnering with a highly reputable, large chemical and oil & gas company in The Woodlands area—recognized as a desirable employer in the industry—to fill a <strong>long-term contract role</strong> on their Payroll Operations team. This is an exciting opportunity for a detail-oriented professional to support payroll processes and ensure accuracy across a large employee population. The role offers a 9/80 schedule and is fully on-site.</p><p><br></p><p><strong>Position Overview:</strong></p><p>The <strong>Time Management Representative/Specialist</strong> plays a key role in ensuring accurate and timely payroll processing for salaried exempt/non-exempt and hourly employees. This individual will be responsible for supporting timekeeping policies, conducting audits, providing guidance on pay practices, and serving as a liaison between HR and Payroll functions. The role requires a self-motivated professional who can manage sensitive information, adapt to changing priorities, and deliver high-quality, error-free work.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Maintain a <strong>Center of Excellence (COE)</strong> for U.S. Dollar timekeeping, ensuring standardization of schedules, wage codes, pay practices, and shift relief policies.</li><li>Administer and document site pay policies for salaried exempt/non-exempt employees.</li><li>Conduct time entry audits to ensure compliance with payroll policies, site practices, and applicable laws. Provide recommendations and process improvements as needed.</li><li>Act as the <strong>primary point of contact</strong> for employee and supervisor timekeeping/payroll inquiries, interpreting policies and providing guidance.</li><li>Process changes to timesheets, including prior period adjustments and training attendance.</li><li>Serve as liaison between site HR, Corporate HR Payroll, and HRMS teams to resolve timekeeping issues.</li><li>Facilitate annual audits and support end-user testing for system releases.</li><li>Review and approve requests for new work schedules.</li><li>Lead or contribute to timekeeping-related technology projects.</li></ul><p><br></p>
Robert Half client is adding a Collections & Credit Specialist to their team. The Credit and Collections Specialist is required to have experience in evaluating credit, recommending credit limits, adjustments, journal entries and heavy collections. <br><br>The Collections and Credit Specialist should have experience with ADP, Oildex, Excel (VLOOKUPS and Pivot Tables)
We are looking for an experienced Receptionist / Administrative Assistant to join our team in Houston, Texas. This role is integral to ensuring smooth daily operations and providing exceptional support to both staff and visitors. If you thrive in a dynamic environment and have a knack for organization and multitasking, we would love to hear from you.<br><br>Responsibilities:<br>• Schedule and organize meetings, interviews, and other events to ensure efficient planning and execution.<br>• Leverage advanced Excel functionalities, including Pivot Tables, to analyze and present data effectively.<br>• Address and resolve minor technical issues, coordinating with IT support when necessary.<br>• Maintain a welcoming and organized reception area that aligns with the company’s brand image.<br>• Offer administrative support to various departments to facilitate smooth day-to-day operations.<br>• Manage calendars and coordinate appointments with accuracy and attention to detail.<br>• Assist with preparing reports and documents using Microsoft Office Suite tools.<br>• Handle incoming calls and correspondence, ensuring timely and accurate responses.<br>• Ensure compliance with federal grant-related documentation and administrative processes.<br>• Collaborate with team members to streamline workflows and improve overall efficiency.
