We are looking for an Office Services Associate to join our team in Houston, Texas, on a contract basis. In this role, you will provide critical back-office support to ensure seamless operations for our client, handling tasks such as reprographics, mail services, and reception support. This position requires a proactive, detail-oriented individual who thrives in a fast-paced environment and is committed to delivering exceptional service.<br><br>Responsibilities:<br>• Perform reprographic tasks, mail services, and intake functions following established protocols to meet client deadlines.<br>• Operate and maintain office equipment, including troubleshooting basic issues and replenishing paper and toner supplies.<br>• Prioritize and manage workflow effectively to ensure timely completion of all assignments.<br>• Conduct quality assurance checks on completed work to uphold high standards of accuracy and professionalism.<br>• Maintain logs and records for office services operations to ensure proper documentation and tracking.<br>• Handle sensitive and confidential documents with care and in compliance with company policies.<br>• Communicate effectively with supervisors and clients regarding job status or deadline concerns.<br>• Provide reception support and assist with hospitality services as needed.<br>• Adhere to both company and client policies while using equipment and supplies efficiently.<br>• Lift and transport items weighing up to 50 pounds regularly as part of job duties.
We are looking for a Service Desk Team Lead to oversee and enhance service delivery operations in Houston, Texas. This role involves managing a team of service desk staff, ensuring timely and efficient issue resolution, and driving continuous improvement in IT support processes. The ideal candidate will possess leadership skills and technical expertise to maintain high-quality service standards.<br><br>Responsibilities:<br>• Lead and manage the daily operations of the service desk team to ensure efficient and effective support services.<br>• Monitor and analyze service desk performance metrics to identify areas for improvement.<br>• Develop and implement strategies to optimize service delivery processes and enhance customer satisfaction.<br>• Provide technical guidance and mentorship to team members, fostering growth and development.<br>• Oversee the resolution of technical issues, ensuring timely and accurate solutions.<br>• Collaborate with other departments to address service-related challenges and implement best practices.<br>• Manage communication with stakeholders to ensure transparency and alignment on service delivery goals.<br>• Maintain and update documentation for service desk procedures and knowledge base resources.<br>• Ensure compliance with ITIL standards and other relevant frameworks.<br>• Coordinate training programs to enhance technical skills and service desk capabilities.
<p>Our client is looking for a dedicated Collections Specialist to join their team in Humble, Texas. This is a contract to permanent position, offering an excellent opportunity to grow your career in a collaborative and fast-paced environment. The role involves managing customer accounts, ensuring timely payments, and maintaining accurate records to support financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and send out account statements for customers with balances 1-30 days past due.</p><p>• Conduct collection calls to address overdue payments and maintain clear communication with customers.</p><p>• Update and maintain customer information in the portal to ensure accuracy and accessibility.</p><p>• Work closely with the finance team to resolve payment discrepancies and manage account reconciliations.</p><p>• Maintain detailed documentation of collection activities and payment arrangements.</p><p>• Ensure compliance with company policies and procedures during all collection activities.</p><p>• Provide timely and detail-oriented responses to customer inquiries regarding their accounts.</p><p>• Assist in identifying trends in overdue accounts and recommend strategies for improving collection processes.</p>
<p><strong>Job Description: Accountant</strong></p><p><strong>Position Overview:</strong></p><p>We are seeking an experienced and detail-oriented Accountant to partner with the Vice President of Finance to support the accurate management and execution of accounting and financial-related processes. The role is integral to ensuring effective financial operations and compliance with established protocols. As a nonprofit organization, we are committed to fostering cultural exchange and understanding while serving our community through impactful programs in arts, culture, business, education, and policy. This role provides a unique opportunity to contribute to meaningful initiatives that make a positive difference in the lives of others. Please email your resume to Alyssa.white@roberthalf for immediate consideration!</p><p><br></p><p>Responsibilities:</p><ul><li>Maintain and reconcile the bank accounts and ledgers of all financial accounts.</li><li>Make bank deposits on regular basis and transfer funds per set policy to investment accounts.</li><li>Review credit card transactions.</li><li>Get timely review to Accounts Payable.</li><li>Initiate transfers internal and external accounts to ensure payment of bills.</li><li>Record investment transactions.</li><li>Maintain active communication with the external auditors.</li><li>Assist with annual audit process.</li><li>Maintain financial files per archival policy in an organized manner to ensure institutional capacity.</li><li>Assist Vice President of Finance, HR, and Operations to prepare financial reports for grants, annual report and other reports, as needed.</li><li>Assist Vice President of Finance, HR, and Operations; President; Vice Presidents; and department heads with the yearly budget process.</li><li>Maintain general ledger Sage Intacct and reconcile petty cash account on monthly basis.</li><li>Record daily transactions from Patron Manager.</li><li>Generate and send invoices and receipts for all the program and fundraising initiatives, and outstanding receivables for all of the Center’s activities.</li><li>Process staff timesheets and PTOs, and communication with the payroll representative of the PEO company. Assistant the process of agency annual insurance renewal process.</li><li>Oversee contracts with other businesses; evaluate and monitor vendor relationships.</li><li>Assist Vice President of Finance, HR, and Operations to prepare annual 990 and 1099.</li></ul><p><strong>Compensation and Benefits:</strong></p><ul><li>Paid time off (PTO).</li><li>Health insurance.</li><li>Competitive retirement benefits, including employer contributions and matching up to 5%.</li></ul>
Essential Duties and Responsibilities Develop and implement a cloud adoption roadmap, focusing on a seamless transition from on-premises infrastructure to a cloud environment. Lead cloud migration initiatives, including workload assessments, application modernization, and data migrations. Evaluate and recommend cloud service providers and technologies that align with business goals. Optimize and secure the O365 tenant, implementing best practices for governance, compliance, and operational efficiency. Enhance collaboration tools such as Teams, SharePoint, OneDrive, and Exchange Online to maximize user productivity. Implement best practices for identity and access management (IAM), including Azure AD, Conditional Access, and MFA. Ensure compliance with data retention, security, and regulatory requirements within the O365 ecosystem. Work closely with cybersecurity teams to harden cloud environments and ensure security best practices are followed. Develop and enforce policies for resource provisioning, cost management, access control, and data protection within cloud environments. Act as a trusted advisor to leadership, providing recommendations on cloud technologies and industry best practices. Work with application, networking, and security teams to design automated and scalable cloud solutions. Mentor and educate IT staff on cloud technologies, best practices, and operational efficiencies. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Proven experience with Microsoft Azure and strong expertise in Microsoft 365 administration and optimization. Hands-on experience in cloud migrations, including on-prem to cloud transitions and Microsoft 365 tenant-to-tenant migrations (mergers, acquisitions, and divestitures). Strong understanding of identity consolidation and migration strategies (e.g., Azure AD tenant migrations, hybrid identity) Expertise in cloud networking, security, and identity management (IAM, RBAC, Conditional Access, MFA). Experience with Infrastructure as Code (IaC) tools (Terraform, CloudFormation, ARM Templates, or similar). Strong knowledge of licensing, compliance, and data governance in M365. Hands-on experience with OneDrive & SharePoint content migrations (user file mapping, permissions transfer). Proven experience securing cloud environments through advanced security configurations, threat detection, and incident response strategies <br> <br> Education and/or Experience Bachelor’s degree in computer science, information technology, or a related field. Cloud Platform Certifications such as Azure Solutions Architect Expert, AWS Solutions Architect, or Google detail oriented Cloud Architect Microsoft 365 Certified: Administrator Expert or equivalent experience 5+ years of experience in cloud architecture, infrastructure design, and migration projects. 5+ years managing collaboration tools such as Microsoft O365
We are looking for a dedicated Receptionist to join our team in Katy, Texas. This long-term contract position requires an individual who is skilled at managing administrative tasks, answering multi-line phone systems, and providing excellent service to residents and vendors. The ideal candidate will thrive in a dynamic and collaborative environment while maintaining a focus on delivering high-quality work.<br><br>Responsibilities:<br>• Greet visitors and residents in a friendly and attentive manner while ensuring proper visitor protocols.<br>• Answer and manage inbound calls using a multi-line phone system, providing accurate information and routing calls appropriately.<br>• Support management staff with planning and executing community events, meetings, and amenity center operations.<br>• Maintain organized records and documentation to ensure efficient office operations.<br>• Assist residents with inquiries regarding governing documents and community policies.<br>• Liaise with vendors and contractors to coordinate services and communicate necessary information.<br>• Perform general administrative duties, including data entry, filing, and correspondence.<br>• Collaborate with team members to ensure smooth daily operations and handle urgent tasks effectively.<br>• Uphold a welcoming and lively office atmosphere while prioritizing tasks and deadlines.
