5 Results for Coordinator Customer Service Jobs in Houston, TX

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Customer Service Supervisor

Houston, TX
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
Our client is seeking a bilingual Customer Service Supervisor to lead a customer support function for an equipment and distribution business. This role is ideal for a fluent Spanish-English candidate who can guide a small team, strengthen service standards, and handle escalated customer concerns with confidence. The ideal candidate brings strong organizational skills, advanced Excel capabilities, and a track record of improving workflows and performance measurement within a customer service environment. Responsibilities:• Lead, coach, and develop a customer service team of at least two employees, setting clear expectations and supporting day-to-day success.• Oversee the resolution of complex customer issues, ensuring concerns are addressed promptly and effectively.• Design and track key performance indicators to measure team productivity, service quality, and response effectiveness.• Analyze service trends and operational data in Microsoft Excel to identify gaps and recommend practical improvements.• Support billing-related inquiries and coordinate with internal teams to resolve account or payment discrepancies.• Use CRM and call center tools, including dialer systems, to manage customer interactions and maintain accurate records.• Create training plans and provide ongoing mentorship to strengthen communication, problem-solving, and service delivery skills.• Review existing customer service processes and implement improvements that increase efficiency and enhance the customer experience.
2026-10-02T00:00:00Z

Client Services Associate

Houston, TX
onsite
Permanent / Full Time
85000 - 110000 USD / Yearly
Our client is looking for a Client Services Assistant with relevant experience to support a wealth management team in Houston, Texas. This position is ideal for someone who brings strong financial services experience, communicates confidently with high-net-worth clients, and thrives in a deadline-driven environment. The successful candidate will play a key role in maintaining service quality, coordinating account-related activities, and ensuring day-to-day operations run smoothly. Responsibilities:• Serve as a primary point of contact for client service inquiries, delivering timely and attentive support to high-net-worth individuals and internal partners.• Coordinate account documentation, service requests, and follow-up activities to help ensure accurate processing and a seamless client experience.• Maintain detailed records and update client information within Salesforce and other internal systems to support organized and compliant workflows.• Prepare, review, and track reports, spreadsheets, and service-related materials using Microsoft Excel and related office tools.• Partner with advisors and operations staff to manage priorities, resolve issues, and keep client deliverables on schedule.• Monitor deadlines across multiple service activities, ensuring items are completed thoroughly, accurately, and on time.• Support wealth management and advisory service processes by assisting with administrative and operational tasks tied to client accounts.
2026-10-02T00:00:00Z

Logistics Coordinator

Houston, TX
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a detail-oriented Logistics Coordinator to support order flow, customer communication, and distribution activities for a Contract position based in West Seneca, New York. This role focuses on delivering dependable service to customers and partners by managing order-related requests, tracking shipment activity, and coordinating with internal teams across sales, operations, supply chain, and finance. The ideal candidate is organized, responsive, and comfortable handling multiple priorities while maintaining accuracy and a high level of professionalism. Responsibilities: • Serve as a primary point of contact for customer inquiries related to product details, pricing, stock levels, shipment timing, and order progress. • Process incoming orders with accuracy by validating item information, quantities, pricing, and delivery requirements before release. • Communicate clearly with customers and sales partners regarding confirmations, delays, backorders, shipment updates, and other order changes. • Manage post-order support activities such as cancellations, returns, replacements, credits, and related service requests in line with established guidelines. • Maintain complete and accurate records of customer interactions, requests, and resolutions within designated systems and documentation tools. • Partner with sales, operations, supply chain, and finance teams to resolve delivery, inventory, billing, and account-related issues efficiently. • Escalate complex service concerns to the appropriate internal stakeholders while continuing to monitor progress through final resolution. • Contribute to service and process improvements by identifying patterns, sharing customer feedback, and supporting reporting on open orders, returns, inquiries, and backorders.
2026-10-09T00:00:00Z

Marketing Coordinator

Pasadena, TX
onsite
Temporary / Contract
30 - 35 USD / Hourly
We’re seeking a hands-on Marketing Specialist to support day-to-day marketing execution, reporting, and sales support. This role combines marketing coordination with specialist-level ownership, making it a strong fit for someone who enjoys managing projects, working across teams, and seeing initiatives through to completion.Reporting to the Marketing Director, you’ll partner with sales, operations, and leadership to execute campaigns, maintain marketing materials, support CRM adoption, and track performance. An established graphic designer supports the team, so design responsibilities will primarily involve social media content and light updates to existing materials. What You’ll Do<ul><li>Execute marketing initiatives across LinkedIn, email, print, and web, keeping projects organized and on schedule.</li><li>Manage the social media calendar, create and schedule content, and monitor engagement, with a primary focus on LinkedIn.</li><li>Coordinate the creation, editing, production, and distribution of brochures, flyers, sell sheets, presentations, and other sales materials.</li><li>Support Salesforce adoption and consistent CRM use, including campaign tracking, data accuracy, lead activity, and reporting.</li><li>Compile and analyze marketing and sales data using Excel, Salesforce, and Power BI to prepare reports and communicate results to leadership.</li><li>Update website content in WordPress, ensuring information is accurate, current, and consistent with brand standards.</li><li>Support email campaigns through content development, list coordination, deployment, and performance tracking.</li><li>Collaborate with sales and operations on customer communications, sales tools, and initiatives that support consistent pricing practices.</li><li>Develop customer success stories, project highlights, newsletters, and internal communications.</li><li>Coordinate marketing requests, maintain asset libraries, and support events, meetings, and promotional materials as needed.</li></ul>
2026-10-01T00:00:00Z

Human Resources (HR) Coordinator

Houston, TX
onsite
Temporary / Contract
28 - 31 USD / Hourly
We are looking for an organized Human Resources Coordinator to support recruiting and HR administration for a hybrid team. This long-term contract position is well suited for someone who enjoys balancing coordination, communication, and detail-heavy work in a fast-paced environment. The role will contribute to hiring activities, event logistics, onboarding support, and day-to-day administrative operations while partnering closely with recruiters and internal stakeholders. Responsibilities: • Coordinate interview scheduling, candidate communications, and related administrative activities to keep the hiring process moving efficiently. • Review incoming resumes, assist with initial applicant screening, and provide recruiting team support throughout the selection process. • Help source candidates, prepare job postings, and track requisition activity and recruiting metrics for reporting purposes. • Organize recruiting events such as job fairs and campus outreach by managing calendars, logistics, vendor coordination, and event communications. • Arrange meeting rooms, facilities, materials, and refreshments needed to support interviews and recruiting initiatives. • Maintain accurate recruiting calendars and ensure recruiters and participants receive timely updates on schedules and event details. • Provide general office and operational support to the recruiting function, including follow-up tasks and documentation management. • Assist with onboarding-related coordination, candidate screening processes, and other HR administrative duties as assigned.
2026-10-07T00:00:00Z

5 results for Coordinator Customer Service in Houston, TX