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8 results for Coordinator Customer Service in Houston, TX

Customer Service Supervisor
  • Houston, TX
  • onsite
  • Permanent / Full Time
  • 70000 - 75000 USD / Yearly
  • <p>Our client is seeking a bilingual Customer Service Supervisor to lead a customer support function for an equipment and distribution business. This role is ideal for a fluent Spanish-English candidate who can guide a small team, strengthen service standards, and handle escalated customer concerns with confidence. The ideal candidate brings strong organizational skills, advanced Excel capabilities, and a track record of improving workflows and performance measurement within a customer service environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead, coach, and develop a customer service team of at least two employees, setting clear expectations and supporting day-to-day success.</p><p>• Oversee the resolution of complex customer issues, ensuring concerns are addressed promptly and effectively.</p><p>• Design and track key performance indicators to measure team productivity, service quality, and response effectiveness.</p><p>• Analyze service trends and operational data in Microsoft Excel to identify gaps and recommend practical improvements.</p><p>• Support billing-related inquiries and coordinate with internal teams to resolve account or payment discrepancies.</p><p>• Use CRM and call center tools, including dialer systems, to manage customer interactions and maintain accurate records.</p><p>• Create training plans and provide ongoing mentorship to strengthen communication, problem-solving, and service delivery skills.</p><p>• Review existing customer service processes and implement improvements that increase efficiency and enhance the customer experience.</p>
  • 2026-10-02T00:00:00Z
Customer Service Representative
  • Houston, TX
  • onsite
  • Temporary to Hire
  • 25 - 25 USD / Hourly
  • We are looking for a detail-oriented Customer Service Representative to join a food and food processing organization in Houston, Texas. This contract to permanent opportunity is ideal for someone who enjoys managing customer orders, coordinating with cross-functional teams, and keeping shipment information accurate and up to date. The person in this role will help support smooth order flow, timely delivery coordination, and reliable customer communication in a fast-paced environment. <br> Responsibilities: • Enter, review, and validate customer orders to confirm correct pricing, promotional details, lead times, and shipping instructions before release. • Investigate and resolve order issues by working closely with customers, brokers, and internal departments to ensure accurate fulfillment. • Set up and maintain outbound shipment records so deliveries can move efficiently through the shipping process. • Check invoicing and transportation documents for completeness and accuracy, correcting discrepancies when needed. • Track open orders and delivery timelines, helping address delays, backorders, and product shortages in a timely manner. • Communicate inventory constraints and product availability updates to customers and internal partners to support service expectations. • Collaborate with operations planning teams to respond to supply challenges and prepare for promotional volume changes. • Provide support to team members during seasonal spikes and other high-volume periods to maintain service levels. • Assist with customer account setup, updates, and ongoing maintenance while completing other assigned administrative support tasks.
  • 2026-10-23T00:00:00Z
Customer Service Representative
  • Houston, TX
  • onsite
  • Temporary / Contract
  • 19 - 22 USD / Hourly
  • We are looking for a Customer Service Representative to support daily customer interactions for a Contract position based in Houston, Texas. This role is ideal for someone who communicates clearly, responds professionally to service inquiries, and maintains accuracy while processing customer information. The position focuses on delivering dependable call center support, handling incoming requests efficiently, and entering orders with close attention to detail.<br><br>Responsibilities:<br>• Respond to inbound customer calls and provide timely, courteous assistance for questions, requests, and service needs.<br>• Accurately enter customer orders and update relevant information in company systems while maintaining data quality.<br>• Manage a steady volume of call center activity by addressing concerns efficiently and escalating complex issues when needed.<br>• Place outbound calls as appropriate to follow up on customer requests, clarify order details, or provide status updates.<br>• Document customer interactions thoroughly to ensure clear records and continuity of service.<br>• Resolve routine service matters by identifying customer needs and delivering practical, solution-oriented support.
  • 2026-10-27T00:00:00Z
Front Desk Coordinator
  • Houston, TX
  • onsite
  • Temporary to Hire
  • 18 - 21 USD / Hourly
  • We are looking for an experienced Front Desk Coordinator to support daily office operations. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming experience for visitors while keeping front desk activities organized and running efficiently. The person in this role will serve as a central point of contact for calls, guests, scheduling, and administrative coordination, while maintaining a detail-oriented and service-focused presence.<br><br>Responsibilities:<br>• Welcome visitors, clients, and vendors and direct them to the appropriate contacts or meeting areas.<br>• Manage a multi-line phone system, screen incoming calls, and route messages accurately to the correct team members.<br>• Coordinate calendars, appointments, and front office schedules to help ensure smooth day-to-day operations.<br>• Maintain organized records, forms, and general administrative paperwork with accuracy and attention to detail.<br>• Support vendor communication by assisting with visitor access, deliveries, and routine service coordination.<br>• Provide front desk assistance by responding to general inquiries and helping guests navigate the office environment.<br>• Monitor the reception area to ensure it remains orderly, presentable, and ready to receive guests at all times.
  • 2026-10-27T00:00:00Z
Client Services Associate
  • Houston, TX
  • onsite
  • Permanent / Full Time
  • 85000 - 110000 USD / Yearly
  • <p>Our client is looking for a Client Services Assistant with relevant experience to support a wealth management team in Houston, Texas. This position is ideal for someone who brings strong financial services experience, communicates confidently with high-net-worth clients, and thrives in a deadline-driven environment. The successful candidate will play a key role in maintaining service quality, coordinating account-related activities, and ensuring day-to-day operations run smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for client service inquiries, delivering timely and attentive support to high-net-worth individuals and internal partners.</p><p>• Coordinate account documentation, service requests, and follow-up activities to help ensure accurate processing and a seamless client experience.</p><p>• Maintain detailed records and update client information within Salesforce and other internal systems to support organized and compliant workflows.</p><p>• Prepare, review, and track reports, spreadsheets, and service-related materials using Microsoft Excel and related office tools.</p><p>• Partner with advisors and operations staff to manage priorities, resolve issues, and keep client deliverables on schedule.</p><p>• Monitor deadlines across multiple service activities, ensuring items are completed thoroughly, accurately, and on time.</p><p>• Support wealth management and advisory service processes by assisting with administrative and operational tasks tied to client accounts.</p>
  • 2026-10-02T00:00:00Z
Logistics/Dispatch Coordinator
  • Houston, TX
  • onsite
  • Temporary to Hire
  • 22 - 25 USD / Hourly
  • We are looking for a Logistics/Dispatch Coordinator to support daily transportation and inventory activities in Houston, Texas. This Contract to Permanent position is ideal for someone who can keep documentation precise, coordinate pickup schedules efficiently, and maintain strong communication across drivers, field personnel, and internal teams. The role requires a detail-focused team member who can manage changing priorities, resolve operational issues quickly, and help keep oil movement running smoothly.<br><br>Responsibilities:<br>• Coordinate truck scheduling and dispatch activities to ensure oil pickups are completed on time based on operational priorities, storage capacity, and tank levels.<br>• Review tickets, load details, and field information for accuracy, and maintain complete records of pickup times, inventory activity, and related logistics data.<br>• Reconcile barrel counts and investigate mismatches between reported volumes and actual recovery information to support accurate tracking.<br>• Communicate regularly with drivers, field teams, sales partners, and other internal stakeholders to address delays, route changes, and service concerns.<br>• Monitor daily logistics activity to identify bottlenecks, improve workflow efficiency, and support cost-conscious operational decisions.<br>• Maintain documentation in Excel and logistics systems to support reporting needs, audit readiness, and overall data integrity.<br>• Partner with external trucking providers and internal operations teams to meet customer requirements and prevent service disruptions such as tank capacity issues.<br>• Support compliance efforts by keeping transportation and inventory records organized, current, and aligned with regulatory and company standards.
  • 2026-10-27T00:00:00Z
Human Resources (HR) Coordinator
  • Houston, TX
  • remote
  • Temporary / Contract
  • 22.1635 - 25.663 USD / Hourly
  • <p>We are looking for an organized Human Resources (HR) Coordinator to support onboarding operations for a Contract position based in Houston, Texas (77021). In this role, you will guide new employees through each step of the pre-employment and start-date process while helping maintain compliance and a positive employee experience. The ideal candidate brings strong administrative ability, clear communication skills, and a detail-focused approach to managing multiple onboarding activities at once.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the onboarding journey from accepted offer through first-day readiness, ensuring each milestone is completed on schedule.</p><p>• Administer pre-employment steps such as background screenings, drug testing, employment verification, and collection of required paperwork.</p><p>• Lead new employee orientation activities and provide timely guidance so employees are prepared for a smooth start.</p><p>• Complete and review Form I-9 documentation and employment eligibility verification in accordance with required deadlines and compliance standards.</p><p>• Maintain accurate employee and onboarding information within HR systems and related records management tools.</p><p>• Track the progress of onboarding tasks, follow up on pending items, and resolve issues that could affect scheduled start dates.</p><p>• Assist with internal compliance reviews, I-9 audit support, and reporting related to onboarding activity and documentation status.</p><p>• Update onboarding resources, procedural documents, and checklists while recommending improvements that increase efficiency and consistency.</p>
  • 2026-10-22T00:00:00Z
Human Resources (HR) Coordinator
  • Houston, TX
  • onsite
  • Temporary / Contract
  • 28 - 31 USD / Hourly
  • We are looking for an organized Human Resources Coordinator to support recruiting and HR administration for a hybrid team. This long-term contract position is well suited for someone who enjoys balancing coordination, communication, and detail-heavy work in a fast-paced environment. The role will contribute to hiring activities, event logistics, onboarding support, and day-to-day administrative operations while partnering closely with recruiters and internal stakeholders.<br><br>Responsibilities:<br>• Coordinate interview scheduling, candidate communications, and related administrative activities to keep the hiring process moving efficiently.<br>• Review incoming resumes, assist with initial applicant screening, and provide recruiting team support throughout the selection process.<br>• Help source candidates, prepare job postings, and track requisition activity and recruiting metrics for reporting purposes.<br>• Organize recruiting events such as job fairs and campus outreach by managing calendars, logistics, vendor coordination, and event communications.<br>• Arrange meeting rooms, facilities, materials, and refreshments needed to support interviews and recruiting initiatives.<br>• Maintain accurate recruiting calendars and ensure recruiters and participants receive timely updates on schedules and event details.<br>• Provide general office and operational support to the recruiting function, including follow-up tasks and documentation management.<br>• Assist with onboarding-related coordination, candidate screening processes, and other HR administrative duties as assigned.
  • 2026-10-07T00:00:00Z