4 results for Coordinator Customer Service in Houston, TX

Front Desk Coordinator

Houston, TX
onsite
Contract / Temporary to Hire
16.625 - 20 USD / Hourly
We are looking for a Front Desk Coordinator to join our team in Houston, Texas. This Contract to permanent position is ideal for someone who excels in providing exceptional customer service, managing schedules, and handling multi-line phone systems with ease. The role requires a proactive and organized individual with strong communication skills. Responsibilities:• Serve as the first point of contact for visitors and clients, ensuring a welcoming and detail-oriented environment.• Manage a multi-line phone system, answering incoming calls and directing them to the appropriate person or department.• Coordinate schedules and appointments, ensuring smooth daily operations.• Handle vendor relations by maintaining effective communication and resolving any logistical concerns.• Provide concierge services, addressing inquiries and assisting with various administrative tasks.• Prepare and process paperwork accurately and in a timely manner.• Maintain a clean and organized reception area, reflecting the company's commitment to high standards.• Collaborate with internal teams to address scheduling needs and operational challenges.
2026-03-20T00:00:00Z

Front Desk Coordinator

Houston, TX
onsite
Contract / Temporary to Hire
18 - 20 USD / Hourly
We are looking for a detail-oriented Front Desk Coordinator to join our team in Houston, Texas. In this Contract to permanent position, you will play a crucial role in ensuring smooth daily operations, supporting office needs, and maintaining a welcoming environment for staff and visitors. This role offers an excellent opportunity to work within the Oil & Gas industry while contributing to administrative and front desk responsibilities. Responsibilities: • Maintain the cleanliness and organization of the lobby and conference rooms, ensuring they are always presentable. • Coordinate conference room bookings, meetings, lunches, and other office reservations. • Manage, monitor, and update the postage meter, including overseeing the reserve account and ordering preprinted envelopes. • Facilitate business card orders and ensure copier and plotter supplies are stocked with paper, ink, and toner. • Handle daily mail sorting and distribution, oversee outgoing mail, and arrange courier services as needed. • Prepare FedEx packages and shipping labels, and manage FedEx supplies and inventory. • Organize shredding bin services and greet visitors in the lobby as directed. • Assist with ordering service awards and responding to reasonable staff requests approved by leadership. • Issue and track building access cards and parking passes, and submit building maintenance requests. • Process weekly and monthly check mailings and deposit refund and reimbursement checks to the bank.
2026-03-20T00:00:00Z

Front Desk Coordinator

Houston, TX
onsite
Permanent
54000 - 56000 USD / Yearly
Our client is hiring a Receptionist / Administrative Assistant and is responsible for overseeing all activities at the front desk, providing a welcoming and professional point of contact for all visitors while delivering high-quality administrative support across departments. Key Responsibilities: Oversee the front desk and lobby to ensure an organized, friendly environment. Greet and direct visitors, vendors, and contractors, maintaining appropriate documentation and access per security guidelines. Manage incoming calls and distribute them appropriately. Organize, file, and digitize various records and documents. Support correspondence, schedule meetings, manage calendars, and assist with general administrative duties as assigned. Coordinate onsite events, meetings, and lunches as needed. Distribute incoming and outgoing mail and handle courier requests. Maintain and restock office supplies and printer/copier stock. Assist the Marketing Manager with all aspects of conference and event logistics, including: Ordering and coordinating materials, collateral, and giveaway shipments for offsite events. Arranging event locations, communicating with vendors, and managing shipping and return of event materials. Ensuring deadlines and requirements for all shipping and event logistics are met proactively. Supporting the creation and distribution of presentation materials. Organizing returned event items for storage. Provide administrative support across departments as needed. Promote and uphold our commitment to Environmental, Health, Safety, and Security standards. Complete additional duties as assigned by management. Qualifications: High School diploma or equivalent required. Minimum of three years of administrative support experience. Strong organizational and communication skills. Proficiency in Microsoft Word; experience with PowerPoint and Excel preferred. Positive, customer-focused attitude.
2026-02-23T00:00:00Z

Disconnect Coordination Team

Houston, TX
remote
Temporary
22.1635 - 30 USD / Hourly
Role OverviewThe Telecommunications Analyst II supports the Disconnect Coordination Team (DCT) and is responsible for the end‑to‑end execution and financial realization of approved telecom disconnect activities. This role focuses on submitting and managing disconnect orders through Tangoe TEM, tracking orders to completion, ensuring inventory and billing systems are accurately updated, and validating that cost savings are fully realized and reflected in enterprise reporting.The ideal candidate has strong experience with legacy telecommunications circuits, a deep understanding of telecom billing and inventory, and a disciplined, execution‑focused approach to driving measurable cost reductions. Key Responsibilities<ul><li>Execute approved telecom disconnect activities from initiation through completion</li><li>Submit and manage disconnect orders through Tangoe TEM</li><li>Track disconnect orders to completion and resolve issues that impact execution timelines</li><li>Ensure telecom inventory and billing systems are accurately updated following disconnects</li><li>Validate realized savings and confirm cost reductions are properly captured in reporting tools</li><li>Support accurate financial reporting by ensuring disconnect activity aligns with approved savings targets</li><li>Maintain consistent communication with stakeholders and provide regular status updates</li></ul> Detailed Responsibilities<ul><li>Manage the full lifecycle of telecom disconnect orders, including submission, tracking, completion, and validation</li><li>Maintain accurate records within Tangoe TEM, inventory systems, and billing platforms</li><li>Reconcile disconnect activity against invoices and inventory to confirm billing cessation</li><li>Identify and resolve discrepancies related to disconnect execution or billing</li><li>Analyze data to confirm savings realization and support financial reporting</li><li>Document actions, outcomes, and issues in designated tracking and reporting tools</li><li>Coordinate timelines and execution activities to ensure approved actions are completed as planned</li></ul> Key InteractionsThis role works closely with both internal and external partners, including:<ul><li>Internal site contacts and business stakeholders</li><li>Telecom Expense Management (TEM) supplier teams</li><li>Telecom carriers and service providers</li><li>Sourcing, digital, and operational support teams</li></ul>Clear, professional communication and regular coordination across stakeholders are essential to ensure alignment, meet deadlines, and drive successful outcomes.
2026-03-19T00:00:00Z