We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for a fully on-site operations environment in Houston, Texas. This Long-term Contract position is ideal for someone who can step into a fast-paced setting, resolve day-to-day user issues efficiently, and collaborate closely with both IT and operations teams. The role focuses on maintaining desktop performance, supporting end users, and ensuring timely response to service requests in a compact, high-activity center.<br><br>Responsibilities:<br>• Deliver on-site desktop and help desk support for employees, addressing hardware, software, and access-related issues across the operation.<br>• Troubleshoot Windows 10 and Microsoft environment problems, restoring user productivity through practical and timely solutions.<br>• Manage incoming service desk tickets, prioritize requests appropriately, and provide clear updates through resolution.<br>• Support user account administration tasks in Active Directory, including access changes, password resets, and basic permissions support.<br>• Work closely with both IT leadership and operational stakeholders to align technical support with daily business needs.<br>• Set up, maintain, and replace end-user equipment as needed to keep workstations functioning reliably in an on-site setting.<br>• Assist with technical readiness for operational changes or environment updates when required as part of ongoing support activities.<br>• Document recurring issues, resolutions, and support activities to improve service consistency and knowledge sharing.
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in a manufacturing environment. This contract position focuses on resolving day-to-day hardware, software, and access issues while ensuring employees can work efficiently with minimal disruption. The ideal candidate is comfortable supporting Microsoft Windows systems, managing user accounts, and delivering responsive service through a structured ticketing process.<br><br>Responsibilities:<br>• Deliver front-line technical assistance for desktop, laptop, and peripheral issues reported by employees across the site<br>• Diagnose and resolve Microsoft Windows 10 and general Windows operating system problems in a timely manner<br>• Manage user account access, password resets, and directory-related support tasks within Active Directory<br>• Track, update, and close service desk tickets while maintaining clear notes and status communication<br>• Perform routine troubleshooting for software, hardware, printer, and connectivity concerns to restore user productivity<br>• Escalate more complex incidents when needed and coordinate with internal support teams to drive resolution<br>• Set up, configure, and support end-user workstations and related equipment for new or existing staff<br>• Maintain a high-quality support experience by communicating technical solutions in a clear and user-friendly manner
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in The Woodlands, Texas. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and access-related issues while delivering responsive customer service. The role focuses on supporting Microsoft Windows environments, addressing service requests efficiently, and helping employees stay productive through timely troubleshooting and issue resolution.<br><br>Responsibilities:<br>• Provide front-line technical assistance for desktop, laptop, and Windows-related issues reported by end users.<br>• Investigate and resolve service desk tickets by prioritizing requests, diagnosing problems, and documenting solutions clearly.<br>• Support user account administration tasks within Active Directory, including access updates and password-related assistance.<br>• Troubleshoot operating system, application, and basic connectivity problems across Microsoft Windows 10 environments.<br>• Configure, deploy, and maintain end-user workstations and peripheral devices to meet business needs.<br>• Escalate more complex incidents when necessary while maintaining communication with users on status and next steps.<br>• Record troubleshooting activities, resolutions, and recurring issues to improve support processes and knowledge sharing.
We are looking for a Software Developer to join a contract opportunity in Houston, Texas. This role is ideal for a hands-on specialist who can create and support Microsoft Copilot and Power Platform solutions while also advising stakeholders on practical, scalable approaches. You will contribute to application design, platform improvement, and user adoption across a complex enterprise environment, working closely with both technical teams and business partners.<br><br>Responsibilities:<br>• Design, build, and maintain Microsoft Copilot agents along with Power Platform solutions that address business needs.<br>• Create and refine both model-driven and canvas applications to improve usability, automation, and process efficiency.<br>• Connect solutions across Microsoft platforms and related enterprise systems, including ServiceNow and Dynamics environments.<br>• Evaluate the existing Power Platform landscape to identify ways to strengthen governance, simplify administration, and improve overall structure.<br>• Analyze legacy Power Apps and recommend whether they should be retired, redesigned, or transitioned into a more scalable environment.<br>• Collaborate with teams supporting business intelligence and Microsoft 365 capabilities to align platform usage and solution design.<br>• Develop interactive, workflow-oriented applications that capture information, guide user actions, and generate business outputs.<br>• Partner with stakeholders across Legal, Human Resources, and commercial functions to gather requirements and translate them into effective solutions.<br>• Promote platform adoption by educating users on capabilities, standards, and recommended practices for sustainable use.<br>• Contribute to enterprise modernization efforts, including work connected to Dynamics 365 and related application transition initiatives when needed.
We are looking for an experienced Software Developer to support Jira platform development and administration for teams based in The Woodlands, Texas. This Long-term Contract position focuses on building scalable Jira solutions that improve project delivery, streamline workflows, and align technical capabilities with business needs. The ideal candidate brings strong hands-on experience with Jira customization, automation, integrations, and stakeholder collaboration in a fast-paced environment.<br><br>Responsibilities:<br>• Configure and enhance Jira environments by shaping projects, issue types, screens, fields, permission models, and workflow structures to match operational needs.<br>• Build tailored functionality within Jira using tools such as ScriptRunner, Groovy, Java, and related Atlassian technologies to address complex business requirements.<br>• Develop automated processes, visual dashboards, and reporting solutions that provide teams with meaningful performance insights and day-to-day visibility.<br>• Connect Jira with external platforms, enterprise applications, and development tools to enable reliable data flow and process continuity.<br>• Partner with business and technical stakeholders to gather requirements, recommend improvements, and translate needs into scalable Jira-based solutions.<br>• Investigate and resolve platform issues, including functional defects, configuration problems, and performance-related concerns within the Jira environment.<br>• Administer user access, security controls, and governance standards to maintain a stable and compliant Jira ecosystem.<br>• Support Agile delivery teams by refining boards, reporting structures, and workflow configurations that improve planning and execution.<br>• Produce and maintain technical documentation, end-user guidance, and platform best practices to support adoption and consistency.<br>• Monitor Atlassian product enhancements and identify opportunities to strengthen existing implementations through new features or improved approaches.