Add your latest resume to match with open positions.
2 results for Systems Administrator Msp Experience in Houston, TX
- Houston, TX
- onsite
- Permanent
- 70000.00 - 80000.00 USD / Yearly
- <p>We are in the process of recruiting a Benefits Support Analyst for our team located in Houston, Texas. The individual will be a pivotal team member with an emphasis on systems, Benefits knowledge will be instrumental in ensuring customer success. The role will involve translating clients’ needs into product specifications for software enhancements and acting as a subject matter expert in the Benefits functional area.</p><p><br></p><p>Responsibilities:</p><p>• Support customers throughout the complete project lifecycle, from sales to implementation and support.</p><p>• Address and resolve Benefit related support tickets in a timely and efficient manner.</p><p>• Act as a conduit for knowledge transfer, sharing insights on Benefits practices and processes with both clients and internal team members.</p><p>• Engage in user training preparation and delivery, ensuring a comprehensive understanding of our software for customers.</p><p>• Document and map customer business processes and third-party integrations, identifying areas for increased client satisfaction during the sales or implementation process.</p><p>• Undertake quality assurance tasks, testing tickets related to Benefits to ensure optimal functionality.</p><p>• Serve as a liaison between clients and our business, effectively communicating client needs regarding software functionality and performance.</p>
- 2026-03-27T22:58:43Z
- Houston, TX
- remote
- Temporary
- - USD / Hourly
- We are looking for an experienced Network Analyst III to join our team in Houston, Texas. In this long-term contract position, you will play a vital role in supporting enterprise network operations and collaborating on projects requiring advanced networking expertise. This role involves direct interaction with end users, requiring strong communication and troubleshooting skills, as well as extensive experience with firewalls and network security.<br><br>Responsibilities:<br>• Provide technical support for network-related issues, ensuring timely resolution and minimal disruptions.<br>• Act as a resource for diagnosing and resolving performance issues across networks and applications.<br>• Utilize network monitoring and configuration management tools to oversee operations and maintain optimal performance.<br>• Manage service requests, outages, and change requests through the organization's service portal.<br>• Identify and recommend technologies and solutions based on industry standards and best practices.<br>• Coordinate and oversee scheduled maintenance activities, including weekend operations.<br>• Collaborate effectively with global teams and end users to address technical concerns and provide clear communication.<br>• Troubleshoot and analyze data packets using tools like Wireshark to identify root causes of application performance issues.<br>• Support field technicians and ensure seamless operations within the Oil and Gas industry.<br>• Maintain and configure firewalls, VPNs, and other security protocols to safeguard network integrity.
- 2026-03-09T18:58:44Z