Add your latest resume to match with open positions.

2 results for Desktop Support Analyst in Hopkinton, NH

Help Desk/Desktop Support Analyst

Bedford, MA
onsite
Temporary
27.71 - 32.09 USD / Hourly
Position Purpose: The Help Desk Support Specialist will provide Tier 1–2 technical support across the organization. The ideal candidate has strong troubleshooting abilities, excellent communication skills, and a proven track record of delivering high-quality end-user support in a fast-paced environment. This position will report into Manager, Help Desk. Key Responsibilities: · Provide Tier 1 and Tier 2 support for hardware, software, mobile devices, and network issues. · Troubleshoot and resolve Windows and Microsoft 365 issues, including Teams, Outlook, OneDrive, SharePoint, and the Microsoft Office Suite (Excel, PowerPoint, Word). · Support onboarding/offboarding processes: account provisioning, laptop setup, access permissions, and software installation. · Monitor and respond to tickets via the help desk system within established SLAs. · Assist with VPN, MFA, and SSO issues. · Administer user accounts in Active Directory, Azure AD, and Microsoft 365 admin center. · Perform routine system maintenance, updates, and security compliance checks. · Support conference room video conferencing devices and systems (e.g., Teams Rooms, Neat, Zoom). · Follow IT asset management procedures, tracking hardware inventory and lifecycle replacement. · Provide clear, friendly, and effective communication to users at all technical levels. · Document troubleshooting steps, resolutions, and knowledge-base articles. Required Skills & Experience: · 3+ years of experience in an IT help desk or technical support role. · Strong understanding of Windows 10/11, macOS, Microsoft 365, and common enterprise applications. · Experience with Active Directory, Azure AD, MFA, and identity management. · Familiarity with ticketing systems (ServiceNow, Jira, Zendesk, etc.). · Solid knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi). · Strong customer service mindset and ability to multitask. · Excellent communication and interpersonal skills. · Ability to work independently and as part of a team. · Problem-solving mindset with attention to detail. · Strong organizational skills and ability to prioritize work. · Experience supporting Teams Rooms or enterprise A/V equipment, compTIA A+, Network+, or Microsoft certifications, basic scripting knowledge (PowerShell) and familiarity with cybersecurity best practices and incident reporting is preferred.
2026-04-03T19:33:45Z

Sr. Financial Analyst

Peterborough, NH
onsite
Permanent
85000.00 - 100000.00 USD / Yearly
For consideration, please reach out to Jennifer Lavoie as soon as possible, ensure to include your most current resume when you apply. Connect with me on LinkedIn at Jennifer Lavoie! If you currently work with a recruiter from Robert Half Finance & Accounting recruiter, please contact them directly. We are looking for an experienced Senior Financial Analyst to join our client in the Peterborough, New Hampshire area. In this role as a Sr. Financial Analyst, you will play a key part in supporting financial planning, analysis, and reporting processes to ensure organizational efficiency and compliance. The ideal candidate will possess strong analytical skills, technical expertise, and the ability to collaborate effectively across departments. Sr. Financial Analyst Responsibilities:• Provide guidance to budget managers in developing operating and capital budgets, as well as multi-period financial projections.• Analyze monthly budget-to-actual variances, prepare detailed explanations, and collaborate with department leaders to implement corrective measures.• Create financial reports, dashboards, and analytics to support comparative analysis and organizational decision-making.• Prepare and record journal entries with precision and timeliness during monthly closing periods.• Facilitate interim and annual audits by preparing schedules, responding to auditor inquiries, and addressing discrepancies.
2026-04-14T14:58:45Z