We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Valencia, California. This long-term contract position is ideal for someone with a strong background in troubleshooting hardware and software, providing end-user support, and managing desktop setups. If you are passionate about delivering excellent technical support and thrive in a collaborative environment, we encourage you to apply.<br><br>Responsibilities:<br>• Provide hands-on technical support for desktops, including troubleshooting hardware and software issues.<br>• Assist with imaging and configuring PCs using tools such as Autopilot.<br>• Address end-user support requests, including password resets, software installations, and connectivity troubleshooting.<br>• Manage and resolve service desk tickets promptly and efficiently.<br>• Maintain and support Active Directory, ensuring proper user access and permissions.<br>• Collaborate with team members to ensure seamless execution of data transfers and system setups.<br>• Utilize ticketing systems, such as Freshservice, to track and document support tasks.<br>• Offer guidance and training to users on basic technical issues and system usage.<br>• Support the deployment and maintenance of Microsoft Intune for device management.
<p>We are looking for a skilled Help Desk Analyst 3 to join our team on a contract with the potential for a permanent position in Los Angeles, California. In this role, you will provide comprehensive IT support for both Windows and Mac environments, ensuring smooth operations across systems and applications. This position is ideal for a proactive individual with a strong work ethic and the ability to deliver exceptional white glove service in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Windows and Mac systems, including desktops, laptops, and mobile devices.</p><p>• Manage the replacement and maintenance of IT systems as needed to ensure optimal performance.</p><p>• Support and troubleshoot Adobe Creative Suite applications for end users.</p><p>• Administer and manage Intune for device and application security.</p><p>• Offer IT assistance for warehouse operations, including Windows PCs, FedEx Ship Manager, Zebra printers, and WorldShip.</p><p>• Deliver executive-level support, including assistance with Sonos systems and other high-priority tasks.</p><p>• Utilize Active Directory and Azure Active Directory for user account management and access control.</p><p>• Respond to service desk tickets efficiently, ensuring timely resolution of technical issues.</p><p>• Troubleshoot and resolve hardware and software issues in mixed Windows and Mac environments.</p><p>• Collaborate with team members to continuously improve IT support processes and practices.</p>
<p>We are looking for an experienced and dedicated Sr Service Desk specialist to join our team in Los Angeles, California. In this role, you will provide high-level remote support in a formal business environment, ensuring exceptional customer service and technical assistance to end users. This is a contract-to-permanent position, offering an excellent opportunity to showcase your skills and grow within a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding remote technical support to end users, addressing hardware, software, and connectivity issues promptly.</p><p>• Maintain clear and attentive communication while assisting executives and other users with technical challenges.</p><p>• Document all support activities thoroughly to ensure accurate tracking and resolution.</p><p>• Collaborate with team members to identify and implement solutions for recurring technical issues.</p><p>• Provide guidance and training to users on system functionalities and best practices.</p><p>• Monitor and respond to service desk tickets within established timelines, ensuring efficient resolution.</p><p>• Stay updated on current technologies to better support end users and improve service delivery.</p><p>• Adhere to organizational policies and procedures while maintaining a high level of integrity.</p><p>• Utilize remote access tools effectively to troubleshoot and resolve issues.</p><p>• Support system changes or upgrades as needed, ensuring minimal disruption to operations.</p>
<p>We are seeking an on-site Desktop Support Technician to join our IT team and deliver exceptional end-user and desktop support across approximately 80 devices. This role will work directly in our IT quad alongside two Level 2 support technicians, helping manage early-stage PC lifecycle and providing hands-on troubleshooting for hardware and software issues.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide daily desktop and end-user support for internal staff, handling tasks such as password resets, Active Directory management, software installations, wireless connectivity, and IP phone resets.</li><li>Perform PC imaging and deployment, with a preference for experience using Autopilot and USMT for data transfers.</li><li>Troubleshoot computer hardware and software problems, collaborating with Level 2 team members for escalated concerns.</li><li>Manage ticket resolution using Freshservice (or similar ticketing systems) to ensure timely and accurate responses to support requests.</li><li>Assist in early-stage PC lifecycle management, including setup, imaging, and deployment for approximately 80 devices.</li><li>Support SCCM and/or Intune environments as needed during imaging and configuration tasks.</li></ul>
<p>We currently have excellent ongoing opportunities for highly skilled and motivated Office Managers to lead operations at a growing company. Are you a deeply passionate self-starter who is looking to grow their career? Then we have a position for you. Please apply today for immediate consideration.</p><p>How you will make an impact</p><p>· Leading overall office administration</p><p>· Handling copy services, word processing, mail and distribution services, office reception, office equipment, utility services and communication systems</p><p>· Evaluating and improving office production</p><p>· Assisting in developing and revising office policies and procedure for improved work flow</p><p>· Assisting the Operations Manager and Director in monitoring budget for office related items and staff</p><p><br></p>
<p>We are looking for an experienced Receptionist/ Front Office Manager to oversee administrative operations and guest management at our Torrance, California location. In this long-term contract position, you will play a key role in ensuring the office runs smoothly while creating a welcoming environment for visitors and supporting internal teams. If you thrive in a dynamic setting and enjoy collaborating with others, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors warmly, verify their credentials during check-in, offer refreshments, and notify the appropriate team member of their arrival.</p><p>• Maintain and manage the guest calendar to ensure all scheduled arrivals and meetings are well-prepared.</p><p>• Adapt to changing priorities and schedules, demonstrating flexibility and a proactive approach to daily operations.</p><p>• Collaborate closely with executive assistants and internal staff to streamline processes and enhance operational efficiency.</p><p>• Handle administrative tasks such as ordering and maintaining office supplies to ensure the workplace is fully equipped.</p><p>• Perform receptionist duties, including answering calls and addressing inquiries with attention to detail and in a timely manner.</p><p>• Manage accounts payable processes, ensuring timely and accurate payment of invoices.</p><p>• Foster a friendly and attentive atmosphere, ensuring all visitors and team members feel valued and supported.</p>
<p>We are looking for an organized and customer-focused Front Desk Coordinator to join our team in Beverly Hills, California. This Front Desk Coordinator position offers the opportunity to contribute to a dynamic office environment while enhancing patient experiences. The ideal candidate will excel in administrative tasks, patient interactions, and maintaining operational efficiency.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Welcome and check in patients with a friendly and detail oriented demeanor.</p><p>• Verify vision and medical insurance coverage, ensuring accuracy and compliance.</p><p>• Collect and process payments, including co-pays and outstanding balances.</p><p>• Schedule, confirm, and manage appointments for exams, follow-ups, and procedures.</p><p>• Maintain and update patient records accurately using internal systems.</p><p>• Collaborate with clinical staff and providers to ensure seamless patient flow.</p><p>• Perform general administrative duties such as scanning, faxing, and filing.</p><p>• Uphold compliance standards and ensure patient confidentiality at all times.</p><p><br></p><p><strong>Benefits: </strong>Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>