We are looking for an IT Security Specialist to help protect critical systems, information assets, and digital operations in Chicago, Illinois. This role focuses on strengthening security practices, supporting data protection efforts, and helping the organization maintain a strong governance framework. The ideal candidate brings a practical understanding of cybersecurity controls, database protection, and privacy standards, along with the ability to work effectively across technical environments.<br><br>Responsibilities:<br>• Monitor security controls and identify risks that could affect systems, databases, and sensitive files<br>• Develop and support safeguards that protect business information and improve overall cybersecurity posture<br>• Review access, permissions, and data handling practices to promote compliance with privacy and governance standards<br>• Investigate security issues, document findings, and recommend corrective actions to reduce future exposure<br>• Partner with technical teams to strengthen database security and improve protection of critical digital assets<br>• Maintain security documentation, procedures, and reports to support audits and ongoing risk management
We are looking for a Help Desk Technician to provide hands-on technical support in a primarily Windows-based environment for a small user group in Illinois. This contract opportunity with permanent potential is ideal for someone who enjoys delivering responsive desktop assistance, preparing equipment for new and existing staff, and resolving day-to-day technical issues with professionalism. The role focuses on maintaining reliable end-user technology, supporting laptop deployments, and ensuring service requests are addressed efficiently.<br><br>Responsibilities:<br>• Provide front-line technical assistance for approximately 12 end users, addressing hardware, software, and access-related issues in a timely manner.<br>• Configure, deploy, and maintain laptops for employees, ensuring devices are ready for daily business use.<br>• Troubleshoot Windows-based desktop and laptop problems, identifying root causes and applying effective solutions.<br>• Manage and respond to service desk tickets, keeping requests organized and users informed throughout the support process.<br>• Support user account administration tasks within Active Directory, including access updates and basic account maintenance.<br>• Assist with installation, setup, and ongoing support of Microsoft Windows 10 systems and related workplace technology.<br>• Deliver general desktop support across a variety of technical needs, helping users remain productive with minimal downtime.