Customer Service Representative<br>1. PO’s – 50% of them come via email<br>2. Need a keen eye on PO details. Chemical industry, unique properties and materials<br>3. Will have some communication with scientists in the industry – no experience in this aspect needed but need to be able to speak professionally and be detail oriented<br>4. Lots of phone and email comm<br>5. Strong computer skills – SAP not necessary but an understanding or use of similar software is a huge plus<br>6. 2 month onboarding/training period<br>7. Self-motivated, independent worker but will have support from the team.
<p>Our client is looking for a motivated and detail-oriented Senior Customer Service Lead to oversee a team of customer service representatives and enhance overall client satisfaction. Based in Hoffman Estates, Illinois, this role is pivotal in managing customer accounts, improving operational workflows, and ensuring seamless order-to-cash processes. The ideal candidate will thrive in a collaborative environment, driving efficiency while mentoring team members to deliver exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and coordinate customer order processing, delivery schedules, and sales orders while ensuring smooth transitions to fulfillment and accounting teams.</p><p>• Establish and enforce response-time service level agreements (SLAs) for customer inquiries, coaching team members to meet accuracy and speed benchmarks.</p><p>• Analyze customer order patterns and inventory signals to proactively secure orders and avoid service disruptions.</p><p>• Collaborate with sales teams to forecast demand and provide actionable input during Monthly Sales & Inventory planning meetings.</p><p>• Streamline workflows for quotes, pricing, inventory availability, and delivery timelines, ensuring documentation of standard procedures for consistency.</p><p>• Mentor customer service representatives through regular one-on-one meetings, performance evaluations, and cross-training initiatives to build team expertise.</p><p>• Drive process improvements that enhance inventory management and order accuracy, contributing to overall operational efficiency.</p><p>• Partner with stakeholders to ensure customer insights are effectively translated into supply chain strategies and actionable volume signals.</p><p>• Maintain and update department standard operating procedures (SOPs) to reflect best practices and efficiency goals.</p><p>• Perform additional tasks and projects as assigned to support the department's objectives.</p><p><br></p><p>Hybrid schedule (Mon–Thurs onsite, Fridays remote)</p><p>Compensation: $70k–$85k + 10% bonus (based on company performance) </p><p>Benefits: medical, dental and vision insurance, voluntary life insurance, 401k with up to 5% match, 15 days PTO, 4 personal days and 9 holidays.</p><p><br></p>
<p><em>The salary for this position is $95,000 - $100,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare tax documents and assist on tax return preparation </p><p>• Review and analyze financial statements </p><p>• Manage workload and complete work to meet required regulatory deadlines </p>
<p> <em>The salary range for this position is $100,000-$105,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong><u>Position Overview</u></strong></p><p>The primary focus of this role is on corporate tax for small to mid-sized U.S. subsidiaries of multinational companies. In addition, the role includes exposure to individual income tax return preparation, including extensive work with expatriate and dual-status tax returns. This position is ideal for a well-rounded professional who enjoys variety and international work.</p><p><strong><u> </u></strong></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Prepare corporate tax returns (1120, 1120-S, 1065) and related workpapers for U.S. subsidiaries</li><li>Prepare U.S. individual income tax returns, including dual-status and expatriate filings</li></ul><p><br></p>
<p><em>The salary for this position is up to $130,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong>Job Description:</strong> </p><ul><li>Assist in managing the process and communication with property managers and joint venture partners to obtain all necessary information and ensure proper tax reporting.</li><li>Assist in assessing and maintaining tax compliance requirements of fund structure, including schedule of returns, estimates and extensions filed.</li><li>Review pass-through entity, REIT and corporate tax returns, extensions, and quarterly estimates prepared by external tax advisors and joint venture partners.</li><li>Understand the impact of complex fund structures, transactions, partner allocations and disclosures on various types of investors (foreign, tax-exempt, domestic, etc.) and tax implications of transactions to the structure and investors.</li><li>Participate in the tax structuring, planning, and due diligence for acquisitions and dispositions.</li><li>Ensure all tax filings and payments are timely filed.</li><li>Assist in responding to federal and state notices.</li><li>Assist with federal and state audits.</li><li>Coordinate with external tax advisors to prepare taxable income projections for corporations, REITs, and pass-through entities in order to determine appropriate withholding associated with distributions to US taxable and international investors.</li><li>Analyze quarterly withholding requirements and impact of asset dispositions on REITs, partnerships, corporations, and investors.</li><li>Coordinate with the accounting department to document ASC 740, manage tax provision, review REIT testing qualifications and ensure all proper tax disclosures are included in order to comply with regulatory agencies.</li><li>Responsible for assisting with REIT compliance.</li><li>Assist with tax research and prepare memorandums outlining findings and conclusions for tax treatment related to strategic transactions and acquisitions.</li><li>Assist with investors’ tax inquiries, provide tax support to internal stakeholders and respond to ad-hoc requests.</li><li>Help to continuously improve internal tax processes, leveraging technology where possible.</li><li>Keep abreast of changes in industry regulation, maintain competency through continuing education and obtaining professional certifications.</li></ul><p><br></p>