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4 results for Records Manager in Hoffman Estates, IL

Collections Manager

Chicago, IL
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
The salary range for this position is $90,000 - $100,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. Job Description:• Manage delinquency performance across all servicing portfolios, ensuring achievement of client, investor, and company delinquency reduction goals.• Oversee collection call strategies, queue management, dialer campaigns, and workforce allocation to maximize borrower contact rates and delinquency resolution outcomes.• Monitor collection effectiveness through key performance indicators including roll rates, right-party contacts, promise-to-pay fulfillment, cure rates, and loss mitigation referrals.• Ensure compliance with CFPB servicing regulations, FDCPA, FCRA, FACT Act, bankruptcy requirements, state collection laws, investor guidelines, and client contractual requirements.• Maintain department readiness for internal audits, external audits, regulatory examinations, and client reviews.• Establish and oversee call quality monitoring programs to ensure compliance, professionalism, borrower experience, and adherence to company standards.• Review escalated accounts and quality assurance findings to identify training and process improvement opportunities.• Identify and implement technology, workflow, dialer, reporting, and automation enhancements that improve operational efficiency, compliance, and borrower engagement.• Establish daily, weekly, and monthly performance objectives and provide ongoing coaching, mentoring, and development to maximize employee and departmental success.
2026-08-25T00:00:00Z

Operations Manager

Schaumburg, IL
onsite
Permanent / Full Time
130000 - 140000 USD / Yearly
Our client is looking for an Operations Manager to lead customer service and trade execution activities for a manufacturing-focused operation. This role is responsible for strengthening daily processes, guiding a distributed operations team, and ensuring smooth coordination across logistics, inventory, and vendor payment workflows. The ideal candidate brings strong operational leadership, a continuous improvement mindset, and the ability to build productive partnerships with commercial teams, suppliers, and service providers. This position offers a salary of $130,000-$140,000 + health, vision, dental, 401K + match, PTO and much more. Responsibilities:• Lead and support the U.S. operations team, providing direction, coaching, and oversight across day-to-day trade execution activities.• Refine operational workflows by introducing more efficient, standardized, and automated approaches to documentation and transaction processing.• Foster a service-oriented team culture that strengthens collaboration with sales partners, customers, and suppliers.• Guide staff in coordinating with warehouses, stevedores, trucking companies, and other logistics partners to keep shipments and related activities on track.• Review monthly warehouse reporting, monitor aging inventory, and reconcile stock data against system records to maintain accurate visibility.• Address delays or issues involving payments for steel purchases, freight, and third-party services, while partnering with finance to confirm invoice approvals align with agreed commercial terms.• Work with internal technology teams to enhance operational systems and improve overall process effectiveness.• Partner closely with regional leadership and cross-functional teams to align operations with broader business priorities. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-08-20T00:00:00Z

Office Manager

Chicago, IL
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a highly organized Office Manager to support daily operations for a busy workplace. This Long-term Contract position will serve as the primary on-site point of coordination for a team of approximately 50 employees, helping maintain an efficient and welcoming office environment. The ideal candidate brings strong communication skills, sound judgment, and a detail-oriented presence that reflects well with employees, guests, and investors. Please note: this is a part time role. The schedule is M-F from 10AM - 2PM, 100% onsite. Responsibilities:• Oversee day-to-day office operations and keep shared spaces running smoothly, efficiently, and effectively.• Manage inventory levels and purchase office supplies to ensure the team has the materials needed for daily work.• Coordinate conference room schedules and prepare meeting spaces so they are organized, functional, and ready for use.• Support office events and on-site activities by handling logistics, setup, and overall execution.• Assist with facilities-related needs by monitoring office conditions and coordinating timely resolution of issues.• Arrange building access for visitors and help ensure a seamless arrival experience for guests.• Act as the sole on-site office management resource for a workplace of roughly 50 employees.• Maintain clear, timely communication with internal teams and external visitors while representing the office effectively.
2026-08-07T00:00:00Z

Office Manager

Chicago, IL
onsite
Temporary / Contract
28.5 - 35 USD / Hourly
We are looking for a highly organized Office Manager to support daily business operations. This is a Long-term Contract position suited for someone who thrives in a small-office environment and can confidently manage administrative, operational, and financial coordination. The ideal candidate brings a proactive mindset, strong attention to detail, and the ability to keep multiple priorities moving smoothly while maintaining an organized office presence. Responsibilities: • Oversee day-to-day office operations and ensure administrative processes run efficiently across the business. • Coordinate payroll activities, process invoicing, and assist with accounts payable tasks with accuracy and timeliness. • Prepare and submit union-related documentation, permits, and other required operational records. • Monitor office supply levels, place orders as needed, and maintain an organized workplace environment. • Handle front-desk and reception support, including greeting visitors and managing general office communications. • Track deadlines and follow up on key tasks to ensure work is completed correctly and on schedule. • Use Microsoft Office applications, including Excel and PowerPoint, to create reports, organize information, and support office functions. • Learn and work within systems such as Paychex and Textura to support payroll and operational administration.
2026-08-13T00:00:00Z