<p>We are looking for an experienced Office Manager to support the daily financial and administrative operations of a service-focused, UNION HVAC business in Itasca, Illinois. This role blends office coordination, accounting oversight, and team support, with a strong emphasis on accurate billing, receivables management, and responsive communication across field and office functions. The ideal candidate brings hands-on experience in a service industry environment and can keep workflows organized while maintaining high standards of accuracy and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Direct daily office operations and monitor financial activity for the service department to keep processes efficient and well organized.</p><p>• Manage service-related billing from initial preparation through final documentation, including waiver processing and customer invoicing requirements.</p><p>• Oversee accounts receivable functions by tracking outstanding balances, following up on collections, and completing routine account reconciliations.</p><p>• Process certified payroll accurately and maintain compliance with applicable union rules, reporting obligations, and payroll standards.</p><p>• Use QuickBooks to record transactions, maintain financial records, and produce regular accounting reports for operational review.</p><p>• Partner with technicians, dispatch personnel, administrative staff, and clients to coordinate work, address service issues, and support smooth day-to-day operations.</p><p>• Supervise and coach team members while reinforcing consistent administrative practices and strong service support.</p><p>• Identify opportunities to strengthen billing, collections, and related office procedures to improve accuracy and workflow efficiency.</p>