<p>Our client is a small but rapidly growing manufacturing company based in Stamford, CT who is entrepreneurial, collaborative, and committed to delivering high-quality solutions to their clients in the US. As they continue to expand, we’re looking for a motivated Entry-Level B2B Sales Representative who is eager to grow and build a long-term career in industrial sales for their East Coast operation. </p><p><br></p><p>This is an entry-level sales opportunity ideal for someone with exposure to the pharmaceutical, food packaging, machinery, or manufacturing industries. You’ll work closely with leadership and operations to develop new business, maintain client relationships, and contribute directly to company growth. The ideal candidate will be ambitious, coachable, and excited about earning uncapped commissions in a high-growth environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Identify and prospect new B2B clients within target industries (new leads are also provided daily)</li><li>Develop and maintain relationships with manufacturers, procurement teams, and operations managers</li><li>Conduct outbound outreach (calls, emails, networking, trade shows)</li><li>Qualify leads and manage the sales pipeline from first contact to close</li><li>Collaborate with internal production and operations teams to ensure client satisfaction</li><li>Prepare quotes, proposals, and sales presentations</li><li>Track activity and performance in CRM systems</li><li>Stay informed on industry trends and competitive landscape</li></ul><p>If interested, please email your resume directly to anthony.riccio@roberthalf(.com)</p>
We are looking for a Regional Sales Engineer to lead revenue growth efforts within a designated geographic region. This role blends technical expertise with sales proficiency to support OEMs, contract manufacturers, and distribution partners throughout the design and procurement process. The ideal candidate will excel at identifying opportunities, building relationships, and driving results in the electronic components market.<br><br>Responsibilities:<br>• Develop and implement a comprehensive sales strategy to meet or exceed revenue goals within the assigned region.<br>• Monitor sales performance and market dynamics to uncover new opportunities for growth.<br>• Build and maintain effective systems for managing accounts, assessing representatives, and conducting customer training.<br>• Provide detailed reports to senior management on regional performance, challenges, and proposed solutions.<br>• Represent the company at industry events to showcase products and strengthen customer connections.<br>• Partner with Inside Sales and Field Applications Engineers to support design-in projects and secure design wins.<br>• Submit timely and accurate reports on sales activities, market evaluations, and territory updates.<br>• Stay updated on technical knowledge, competitor strategies, and industry trends to enhance sales effectiveness.
<p>We are looking for an experienced and driven Sales Supervisor to lead and inspire a team of call center representatives in Parsippany, New Jersey. This role requires a strong leader who can oversee daily operations, improve team performance, and ensure exceptional customer experiences. If you thrive in a fast-paced environment and have a passion for customer service excellence, this position is an excellent fit for you.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and motivate a team of call center representatives, fostering a positive work environment and high team morale.</p><p>• Establish clear performance goals and provide ongoing coaching and feedback to team members.</p><p>• Monitor and analyze key performance metrics to identify areas for improvement and optimize team productivity.</p><p>• Ensure adherence to call center policies and procedures while promoting best practices.</p><p>• Address escalated customer concerns and deliver effective solutions to maintain satisfaction.</p><p>• Collaborate with the training department to design and implement comprehensive training programs for new and existing staff.</p><p>• Drive sales growth and improve customer retention by equipping representatives with the necessary tools and knowledge.</p><p>• Conduct regular performance evaluations and develop individualized growth plans for team members.</p><p>• Prepare and present detailed reports on call center performance to senior management.</p><p>• Work cross-functionally with departments such as marketing, operations, and IT to ensure seamless coordination of call center activities.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team near East Rutherford, New Jersey. This Contract to permanent position offers an opportunity to deliver exceptional service to customers across diverse markets while working closely with internal and external stakeholders. The role is ideal for someone who thrives in a fast-paced environment and is passionate about building strong customer relationships.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding service to customers across various market applications by collaborating with internal teams and external partners.</p><p>• Build and nurture lasting relationships with customers to ensure satisfaction and loyalty.</p><p>• Prepare accurate and timely quotations based on customer needs.</p><p>• Process and input orders into the system with precision.</p><p>• Support the Sales team by providing quotations, updates on delivery statuses, and generating order reports.</p><p>• Manage daily customer orders, ensuring timely confirmations, tracking shipments, and updating status for back-ordered items.</p><p>• Resolve operational challenges related to the sales process, including issues with order status, deliveries, invoicing, and returns.</p><p>• Coordinate with departments such as sales, supply chain, and logistics to provide top-tier customer service.</p><p>• Participate in shipping activities, including preparing documentation, verifying accuracy, and ensuring timely submission to the warehouse.</p><p>• Conduct regular customer review calls, identifying follow-up actions and tracking progress effectively.</p>
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns.<br>• Process orders accurately and efficiently, ensuring all details are captured correctly.<br>• Maintain detailed records of customer interactions and transactions in the system.<br>• Resolve customer issues promptly, coordinating with internal teams when necessary.<br>• Provide clear and accurate information about products, services, and company policies.<br>• Strive to exceed customer satisfaction standards by offering exceptional service.<br>• Follow established procedures and guidelines for call center operations.<br>• Monitor and manage multiple customer accounts simultaneously.<br>• Identify opportunities to improve service processes and share feedback with management.
We are looking for a dedicated Customer Service Representative to join our team in New York, New York. In this role, you will be responsible for providing exceptional service to clients and handling administrative tasks efficiently. This is a Contract to permanent position, offering a chance to grow within the Real Estate industry while working onsite for at least three days a week.<br><br>Responsibilities:<br>• Respond to inbound client calls with professionalism and resolve inquiries promptly.<br>• Manage customer interactions through email correspondence, ensuring accurate and timely communication.<br>• Perform data entry tasks to update and maintain records efficiently.<br>• Schedule appointments and coordinate meetings as needed.<br>• Utilize Microsoft Excel and Word to create reports and track relevant information.<br>• Handle inbound and outbound calls to address customer needs effectively.<br>• Process orders and ensure accuracy in entry and follow-ups.<br>• Work collaboratively with the team to ensure seamless service delivery.<br>• Leverage Yardi software to manage property-related tasks and operations.<br>• Maintain a high level of organization and attention to detail in all tasks.
<p>We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis near Saddle Brook, New Jersey. In this role, you will handle a variety of tasks aimed at ensuring smooth communication with clients and providing accurate administrative support. This position offers an excellent opportunity to contribute to customer satisfaction and operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Perform administrative tasks to support daily operations and ensure organized workflows.</p><p>• Conduct callback verifications to confirm critical customer and account details.</p><p>• Verify and update bank account information with accuracy and attention to detail.</p><p>• Respond to inbound calls promptly and professionally, addressing customer inquiries and concerns.</p><p>• Enter and process customer orders efficiently using appropriate systems.</p><p>• Utilize Microsoft Office tools to manage documentation and maintain records.</p><p>• Collaborate with team members to resolve customer issues and enhance service quality.</p><p>• Adapt to additional responsibilities as needed to support department goals.</p>
<p>We are looking for a dedicated Client Services Representative to join our team near Saddle Brook, New Jersey. In this Contract to permanent position, you will play a vital role in ensuring client satisfaction by addressing inquiries, managing documentation, and maintaining system accuracy. If you thrive in a fast-paced environment and enjoy delivering excellent service, this opportunity is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Research and respond to client inquiries, gathering necessary information and documentation to meet service needs and maintain compliance.</p><p>• Use the company's issue tracking system to review incoming requests, ensuring accurate coding and proper routing to relevant stakeholders.</p><p>• Monitor and maintain data integrity within the Artist Portal, ensuring royalty information interfaces correctly and user response times meet expectations.</p><p>• Conduct initial analysis of royalty-related inquiries, escalating complex issues to the Royalty Operations team as needed.</p><p>• Provide prompt and detail oriented assistance to clients, handling inbound and outbound calls efficiently.</p><p>• Document all client interactions and follow-ups thoroughly to support seamless communication and resolution.</p><p>• Collaborate with internal teams to ensure timely resolution of client issues and adherence to organizational processes.</p><p>• Stay updated on company policies and procedures to deliver consistent and accurate service.</p><p>• Identify opportunities for process improvement and contribute to enhancing the overall customer experience.</p>
We are looking for a dedicated Customer Service Representative to join our team in Pine Brook, New Jersey. In this long-term contract role, you will play a vital part in ensuring customer satisfaction by managing orders, processing claims, and providing support to clients. This position offers an opportunity to work in a dynamic and fast-paced environment while collaborating with multiple departments to ensure program success.<br><br>Responsibilities:<br>• Manage and maintain orders and inventory using Microsoft Dynamics GP.<br>• Process customer returns, claims, and warranty-related issues efficiently.<br>• Create and oversee reporting for sales teams and clients, both internally and externally.<br>• Monitor and maintain client accounts, including backorders, shipments, and cancellation rates.<br>• Collaborate closely with key departments to support program initiatives.<br>• Handle inbound and outbound calls to address customer inquiries and resolve issues.<br>• Ensure accurate order entry and timely responses to customer needs.<br>• Provide exceptional service to clients, fostering positive relationships and trust.