We are looking for an experienced Facilities Manager to oversee the efficient operation and maintenance of a dynamic building environment in New York, New York. This hands-on role requires a proactive approach to managing vendor relationships, addressing maintenance challenges, and ensuring the facility runs smoothly. This is a Long-term Contract position, offering an opportunity to work in a fast-paced setting where adaptability and problem-solving are key.<br><br>Responsibilities:<br>• Manage vendor relationships to ensure timely delivery of services and maintenance.<br>• Oversee day-to-day facility operations, addressing maintenance issues as they arise.<br>• Utilize Computerized Maintenance Management Systems (CMMS) to track and manage work orders effectively.<br>• Coordinate the setup and maintenance of conference rooms to meet organizational needs.<br>• Respond promptly to emergencies with a calm and critical-thinking approach.<br>• Monitor and ensure compliance with timekeeping systems, such as Kronos, for accurate records.<br>• Conduct regular building inspections to identify and resolve potential issues proactively.<br>• Collaborate with cross-functional teams to support the operational needs of the organization.<br>• Maintain a hands-on presence, actively engaging in tasks throughout the facility.<br>• Develop and implement strategies to improve overall facility efficiency and safety.
We are looking for an experienced Finance Director to lead financial operations within the real estate sector in New York, New York. This role requires a strategic thinker who can balance high-level planning with hands-on management of financial processes, while collaborating closely with senior leadership. The ideal candidate will excel in communication and leadership, driving financial performance and overseeing a dedicated team.<br><br>Responsibilities:<br>• Manage profit and loss (P& L) reporting and ensure accurate financial documentation.<br>• Oversee monthly financial closings and ensure all processes are handled efficiently.<br>• Conduct detailed variance analyses to identify trends and discrepancies.<br>• Develop and manage budgets and forecasts to support strategic decision-making.<br>• Ensure timely and accurate delivery of reporting materials for both internal stakeholders and external clients.<br>• Address billing and accounts receivable requests, ensuring smooth financial operations.<br>• Supervise the cash application process and ensure proper allocation of funds.<br>• Lead and mentor a team of 3-5 staff members, fostering growth and collaboration.<br>• Collaborate with senior leadership to provide insights on real estate financial matters.<br>• Maintain strong working relationships with internal and external stakeholders to support business objectives.
We are looking for a Facilities Assistant to join our team on a contract basis in New York, New York. This role requires someone who is proactive, detail-oriented, and capable of performing physical tasks while maintaining a positive and attentive demeanor. The ideal candidate will assist with facility-related responsibilities, event setups, and overall office support while working directly under the Workplace Experience Manager.<br><br>Responsibilities:<br>• Restock refrigerators and maintain inventory levels.<br>• Perform cleaning tasks such as garbage disposal and kitchen area maintenance.<br>• Assist with setting up events, including catering cleanup and related preparations.<br>• Handle physical tasks such as moving boxes and unloading/loading dishwashers.<br>• Provide mailroom support and ensure timely handling of deliveries.<br>• Walk through the office to monitor and maintain cleanliness standards.<br>• Interact with clients and ensure a welcoming environment.<br>• Support conference room arrangements and facility organization.<br>• Collaborate with team members to address reactive needs within the office.
<p>60,000 - 80,000</p><p><br></p><p>benefits:</p><ul><li>Medical</li><li>Dental</li><li>Vision</li><li>paid time off</li></ul><p>Responsibilities</p><ul><li>Lead, manage, and develop maintenance teams across multiple sites.</li><li>Oversee preventive, predictive, and corrective maintenance programs.</li><li>Develop and manage departmental budgets, forecasts, and capital improvement plans.</li><li>Ensure compliance with OSHA, environmental, and applicable federal, state, and local regulations.</li><li>Establish KPIs and performance metrics to drive efficiency and cost control.</li><li>Partner with operations, engineering, and leadership to support business objectives.</li><li>Manage vendor relationships, service contracts, and equipment procurement.</li><li>Drive continuous improvement initiatives and standard operating procedures.</li></ul>
<p>We are looking for a highly organized and proactive Office Manager to join our team in Madison, New Jersey. As part of a dynamic environment, this role offers the opportunity to oversee daily office operations, coordinate events, and support various departments. This is a contract position with the potential for a long-term opportunity, ideal for someone who thrives in multitasking and enjoys collaborating across teams.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist vendors, clients, and visitors, ensuring they are guided appropriately within the office.</p><p>• Manage incoming and outgoing mail, including reducing junk mail and coordinating timely deliveries.</p><p>• Oversee scheduling and preparation of conference rooms, ensuring readiness between meetings.</p><p>• Maintain office supply inventory, placing orders and distributing across multiple locations as needed.</p><p>• Support end-of-day office maintenance and closing procedures.</p><p>• Coordinate staff meetings, lunch-and-learn sessions, and seasonal company events.</p><p>• Assist HR with onboarding processes, office orientations, and employee milestone announcements.</p><p>• Provide administrative support to the Finance team, including filing, invoice processing, and report generation.</p><p>• Execute ad hoc errands, internal correspondence, and other administrative tasks as requested.</p><p>• Monitor and update employee attendance boards and other office tracking systems.</p>
We are looking for a highly organized and proactive Office Manager to join our team in New York, New York. This Contract to permanent position involves supporting regional leadership, managing office operations, and ensuring smooth project workflows. The ideal candidate will bring strong administrative skills, attention to detail, and a collaborative attitude to enhance efficiency across the organization.<br><br>Responsibilities:<br>• Provide operational support to regional leaders, including coordinating initiatives, tracking schedules, and organizing team meetings.<br>• Manage communication between leadership and studio teams to ensure seamless collaboration.<br>• Oversee sign/seal processes and coordinate with external teams as needed.<br>• Create and maintain Teams and SharePoint sites for effective project collaboration.<br>• Administer construction workflows, including processing submittals, coordinating reviews, and ensuring timely completion.<br>• Facilitate project closeout by organizing documentation and archiving materials appropriately.<br>• Support the setup of digital platforms such as Bluebeam and Miro for project planning and quality control.<br>• Assist with document formatting, proofreading, and quality checks for Basis of Design documents.<br>• Maintain office supplies, coordinate package deliveries, and ensure common areas remain organized and well-stocked.<br>• Schedule interviews, prepare expense reports, and assist in onboarding new employees with welcome packets and workstation setup.
Responsibilities:<br><br>Oversee the day-to-day operations of co-op and condo properties, including building maintenance, vendor management, and staff supervision.<br>Serve as the primary liaison between boards of directors, residents, contractors, and service providers.<br>Manage annual budgets, track expenses, and prepare financial reports for board review.<br>Coordinate and attend board meetings, prepare meeting agendas, minutes, and distribute relevant documents.<br>Ensure compliance with state and local regulations, building codes, and co-op/condo by-laws.<br>Handle resident inquiries, complaints, and conflict resolution in a professional and timely manner.<br>Supervise all property maintenance requests, capital improvements, and renovation projects.<br>Negotiate contracts with third-party vendors and oversee their performance.<br>Facilitate the interviewing and onboarding process for prospective co-op shareholders or condo unit owners.<br>Assist with annual building insurance renewals, property tax assessments, and compliance filings.<br>Qualifications:<br><br>Proven experience managing co-op and condo properties.<br>Knowledge of legal, financial, and operational aspects of co-op and condominium management.<br>Exceptional written and verbal communication skills.<br>Proficiency in property management software and Microsoft Office Suite.<br>Ability to multi-task and prioritize in a fast-paced environment.<br>Superior problem-solving and customer service abilities.<br>Experience working with boards and understanding governance structures.<br>Certification in property management (such as CPM, ARM, or NY-specific licensing) preferred.
We are looking for a dedicated Human Resources Manager to join our team in Bronx, New York. This is a contract position with the potential for long-term employment, offering an excellent opportunity for growth within the wholesale distribution industry. The ideal candidate will have a strong background in payroll processing and HR compliance, as well as experience managing union benefits and unemployment notices.<br><br>Responsibilities:<br>• Process weekly payroll with attention to detail, including audits for union payroll compliance.<br>• Oversee employee benefits administration, ensuring timely enrollment and updates.<br>• Respond to unemployment notices and maintain compliance with labor regulations.<br>• Coordinate workers’ compensation claims and related processes.<br>• Conduct recruitment and manage the full employee lifecycle from onboarding to termination.<br>• Perform audits related to payroll, union compliance, and workers’ compensation.<br>• Ensure adherence to HR and payroll regulations, maintaining up-to-date knowledge of industry standards.<br>• Manage commercial and auto insurance maintenance.<br>• Handle data entry tasks in accounting systems.<br>• Collaborate closely with the owner and oversee one direct report when applicable.
<p>We are looking for an experienced and proactive Office Director to join a midsize law firm in New York, New York. The ideal candidate will bring strong leadership skills and a collaborative mindset to oversee the firm’s administrative operations. This is an excellent opportunity for someone with experience in detail-oriented services or legal environments to contribute to the success of a dynamic team. Ideal candidate will have 5-7 years of management experience, ideally within a boutique law firm or professional services environment; possesses exceptional leadership, communication, and interpersonal skills.</p><p><br></p><p>The office director will be responsible for the following activities:</p><p>• Oversee the daily administrative operations of the office, ensuring smooth coordination among attorneys, paralegals, and support staff.</p><p><br></p><p>• Develop and implement operational procedures that promote efficiency, accuracy, and responsiveness.</p><p><br></p><p>• Manage office logistics, supplies, vendor relationships, and facilities needs.</p><p><br></p><p>• Supervise administrative and paralegal staff, fostering a collaborative, high-performance culture.</p><p><br></p><p>• Lead hiring, onboarding, and professional development for staff positions.</p><p><br></p><p>• Ensure compliance with employment laws, firm policies, and ethical standards.</p><p><br></p><p>• Partner with firm leadership on staffing decisions, workforce planning, and operational priorities. Drive implementation of strategic projects, including process improvements and technology upgrades.</p><p><br></p><p>• Support the firm’s marketing, client development, and community engagement efforts as needed.</p><p><br></p><p>• Maintain confidentiality and discretion in all aspects of firm management.</p>
<p><strong><u>POSITION SUMMARY</u></strong></p><p>Provide the highest possible level of customer service to tenants and help ensure long-term occupancy in all managed properties. Ensure the highest level of professional operation and appearance of all assigned properties. Manage the operating costs and approved capital expenditures for all assigned properties. Hire, train and supervise direct reports. </p><p><br></p><p><strong><u>RESPONSIBILITIES</u></strong> </p><p>• Manage tenant move-in process to ensure complete tenant satisfaction. </p><p>• Visit tenants regularly and maintain a positive, productive and professional relationship with them. </p><p>• Manage construction and special projects including ensuring all deliverables are met within the established timeframes and budget, coordinating with tenants, vendors, construction management staff and setting up construction job cost codes, budgets, and contracts. </p><p>• Complete legal documents and internal reporting documents pertaining to lease administration and administer the lease. </p><p>• Assist with all lease activity including tenant renewals, expansions and contractions. </p><p>• Regularly inspect and evaluate all building equipment, systems and grounds to ensure that the appearance and operation of the properties meet company standards. </p><p>• Develop and maintain emergency procedures and preventative maintenance programs for all buildings. </p><p>• Oversee the work order system to ensure that tenant service calls are handled within the timeframe as approved by Ownership and with 100% customer satisfaction. </p><p>• Develop positive relationships with vendor partners ensuring they understand the goals, objectives and code of conduct at the properties they work in. </p><p>• Ensure that work performed by outside contractors is performed timely and appropriately, and with approved insurance coverage limits. </p><p>• Develop and manage the annual budgets for the assigned properties. </p><p>• Financially operate the property ensuring the monthly, quarterly and annual financial goals as approved in the annual budget are attained. </p><p>• Review monthly operating reports and explain budget variances. </p><p>• Manage collection of accounts receivable and operating expenses. </p><p>• Produce analysis of annual CAM & RET reconciliations for assigned properties. </p><p>• Assist in fostering a team atmosphere within the local office. </p><p>• Hire, train, manage and develop all direct reports. </p><p>• Conduct annual performance appraisals and develop employee specific goals annually. </p><p>• Assist suburban General Manager with special projects. </p><p>• Assist President with special projects. </p><p><br></p><p><br></p>
<p>100,000 - 120,000</p><p><br></p><p>Benefits:</p><ul><li>paid time off</li><li>health insurance</li></ul><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Oversee day-to-day operations of commercial properties</li><li>Manage tenant relations, lease administration, and renewals</li><li>Coordinate maintenance, repairs, and vendor services</li><li>Monitor budgets, expenses, and financial reporting</li><li>Ensure compliance with local regulations and company standards</li></ul>
<p>We are seeking a <strong>Treasury Manager</strong> with <strong>asset management experience</strong> to oversee daily treasury operations, banking relationships, and financial reporting. This role will play a critical part in cash management, bank reporting, NAV testing support, and process optimization, with a strong emphasis on <strong>advanced Excel skills</strong> and cross-functional collaboration with accounting, fund administration, and investment teams.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage daily treasury operations, including <strong>cash positioning, liquidity management, and forecasting</strong></li><li>Oversee and maintain <strong>banking relationships</strong>, including account management, fee reviews, credit facilities, and service optimization</li><li>Prepare, review, and analyze <strong>bank reporting</strong>, cash reports, and treasury-related schedules</li><li>Support and perform <strong>NAV testing</strong>, including cash, bank balances, and related reconciliations in coordination with fund accounting and external administrators</li><li>Review and approve wire transfers, ACH transactions, and other treasury disbursements, ensuring adherence to internal controls</li><li>Develop and maintain <strong>complex Excel models</strong> for cash flow analysis, forecasting, reconciliations, and management reporting</li><li>Partner with accounting and finance teams on <strong>month-end and quarter-end close processes</strong> related to cash and treasury activities</li><li>Assist with treasury policies, procedures, and internal control documentation</li><li>Support audits, regulatory requests, and ad-hoc reporting related to treasury and cash management</li><li>Identify opportunities to improve treasury processes, automation, and reporting efficiency</li></ul><p><br></p>
We are looking for a highly experienced FP& A Director to join our team on a contract with the potential for a permanent position in New York, New York. In this role, you will oversee critical financial planning and analysis activities, ensuring accurate budgeting, forecasting, and reporting processes. You will play a pivotal role in driving strategic financial decisions and improving operational efficiency within a non-profit environment.<br><br>Responsibilities:<br>• Develop and manage key financial processes, including forecasting, annual budget planning, and monthly reforecasting.<br>• Analyze monthly, quarterly, and annual budget-to-actual variances and provide actionable insights.<br>• Create and refine financial reporting tools and processes to enhance efficiency and accuracy.<br>• Prepare detailed financial commentaries and documentation to support strategic decision-making.<br>• Compile and present financial statements, summaries, and reports for Board meetings.<br>• Generate cash flow projections, long-term financial forecasts, and quarterly updates as required.<br>• Conduct ad-hoc financial analyses to support senior management initiatives and decision-making.<br>• Collaborate on cost modeling and the development of business proposals to align with organizational goals.<br>• Lead variance analysis efforts to identify trends and opportunities for improvement.<br>• Utilize tools such as Adaptive Insights and Sage Intacct to streamline financial processes and reporting.
<p>We are looking for an Operations Manager to join our team in Jersey City, New Jersey. In this role, you will manage a variety of tasks related to property management, vendor coordination, and financial administration. This position is ideal for someone with strong organizational skills and a proactive approach to maintaining operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate maintenance requests from residents, ensuring timely dispatch of technicians or vendors and prompt resolution of issues.</p><p>• Conduct inspections of properties to ensure compliance with operational and maintenance standards.</p><p>• Manage vendor onboarding and procurement, including preparing and overseeing Request for Proposal (RFP) processes.</p><p>• Review and process invoices for accuracy and completeness, maintaining proper financial documentation.</p><p>• Oversee inventory management for maintenance supplies, ensuring adequate stock levels and timely reordering.</p><p>• Provide administrative support to the Director of Operations, including project coordination and operational reporting.</p><p>• Maintain financial records in QuickBooks and Excel, handling accounts payable and receivable tasks.</p><p>• Assist with budget management and tracking for property operations.</p><p>• Conduct online research to identify investment opportunities and gather market intelligence.</p><p>• Manage daily office operations, including correspondence and documentation needs.</p>
<p>We are looking for an experienced Property Manager to oversee operations and ensure the smooth functioning of residential and affordable housing properties in Somerset County, New Jersey. This long-term contract position offers an opportunity to make a meaningful impact by providing exceptional service to residents while maintaining high standards in property management. The ideal candidate will excel in compliance, file management, and tenant relations, while effectively coordinating maintenance and operational tasks.</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day operations of assigned properties, ensuring they adhere to organizational standards and policies.</p><p>• Oversee leasing activities and maintain strong occupancy rates through effective tenant engagement.</p><p>• Ensure compliance with housing program requirements, including Section 8 and other affordable housing regulations.</p><p>• Maintain accurate and audit-ready resident files, including annual recertifications and renewals.</p><p>• Coordinate maintenance requests and ensure timely resolution of work orders and inspections.</p><p>• Provide exceptional customer service to residents, vendors, and prospective tenants.</p><p>• Assist in monitoring financial performance and operational metrics to ensure property profitability.</p><p>• Collaborate with property teams to address resident concerns and improve community satisfaction.</p><p>• Utilize property management software, such as Yardi or Rent Café, to streamline operations.</p><p>• Support the Property Manager in managing overall building operations and team performance.</p>
<p>We’re partnering with a well-established dental practice in <strong>Hudson County</strong> to hire an experienced <strong>Dental Office Manager</strong>. This is a key leadership role overseeing day-to-day operations while working closely with the doctor(s) to drive team performance, patient satisfaction, and the overall financial health of the practice.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead and develop a high-performing front office and administrative team</li><li>Oversee scheduling, insurance coordination, billing, and collections</li><li>Track office performance metrics and identify opportunities for improvement</li><li>Partner with the doctor(s) to enhance workflows and operational efficiency</li><li>Manage hiring, onboarding, training, and employee development</li><li>Act as the main point of contact for patients, staff, and providers</li></ul>
We are looking for an experienced IT Manager/Director to lead and oversee technology operations within the healthcare industry. This role involves managing IT infrastructure, ensuring system reliability, and implementing effective solutions to support organizational goals. The ideal candidate will possess strong leadership skills and a robust technical background.<br><br>Responsibilities:<br>• Manage and maintain Active Directory environments to ensure secure and efficient user access.<br>• Oversee backup technologies to safeguard critical data and ensure recovery processes are in place.<br>• Configure and support Cisco technologies to optimize network performance and security.<br>• Manage computer hardware inventory and ensure proper functionality across all departments.<br>• Develop and implement configuration management strategies to streamline IT processes.<br>• Lead a team of IT professionals, providing guidance and support to achieve departmental objectives.<br>• Monitor system performance and troubleshoot issues to minimize downtime.<br>• Collaborate with stakeholders to identify and implement technology solutions that align with organizational needs.<br>• Ensure compliance with industry standards and best practices in all IT operations.<br>• Stay updated on emerging technologies and recommend innovations to enhance efficiency.
<p>We are looking for a dedicated Property Manager to oversee the operations and performance of residential properties in Monmouth County, New Jersey. This long-term contract position is ideal for individuals who excel in managing property operations, ensuring compliance, and delivering exceptional service to residents and stakeholders. The role requires a proactive approach to property management, including maintaining financial stability and operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day property operations, including leasing activities and compliance with housing regulations.</p><p>• Coordinate and monitor maintenance tasks, ensuring timely completion of work orders and inspections.</p><p>• Manage resident files with accuracy, ensuring they meet audit-ready standards for annual recertifications and renewals.</p><p>• Provide outstanding customer service to residents, vendors, and partners by addressing concerns and inquiries promptly.</p><p>• Assist in achieving strong financial performance by monitoring budgets and controlling operational expenses.</p><p>• Support the Property Manager in resolving tenant issues and maintaining positive community relations.</p><p>• Ensure adherence to Section 8, HUD, and other affordable housing program requirements.</p><p>• Utilize property management software, such as Yardi or Rent Café, to streamline operations and reporting.</p><p>• Collaborate with team members to meet deadlines and maintain smooth operations across multiple sites.</p><p>• Facilitate leasing processes and maintain high occupancy rates through effective marketing and tenant engagement.</p>
<p>We are looking for a Workplace Experience Coordinator to join our team ONSITE in New York, NY. In this role, you will be responsible for ensuring seamless front desk operations and providing exceptional customer service to employees and visitors. This is a long-term contract position requiring onsite presence, offering an opportunity to contribute to the efficient functioning of a dynamic workplace.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors and employees with a meticulous and friendly demeanor, issuing visitor and parking passes while adhering to security protocols.</p><p>• Prepare and deliver presentations, effectively communicating information to groups of various sizes.</p><p>• Coordinate dining, recreational, and business activities upon request, ensuring all arrangements are confirmed.</p><p>• Manage janitorial and maintenance work orders, ensuring timely execution and quality service.</p><p>• Facilitate workplace services, including mail distribution, office supply management, and onboarding activities.</p><p>• Address inquiries and complaints from employees, guests, and coworkers, providing solutions with a focus on excellent customer service.</p><p>• Plan and oversee on-site events, including securing event space, coordinating setup and teardown, and managing supply delivery.</p><p>• Follow property-specific security and emergency procedures, notifying appropriate parties to maintain safety.</p><p>• Collaborate with vendors to ensure timely delivery of goods and services to the workplace.</p><p>• Communicate detailed information within the team and execute tasks as directed by the manager with precision and clarity.</p>
We are looking for a skilled Workday Administrator to join our team in New York, New York, within the Financial Services industry. This Contract to permanent position involves collaborating closely with HR, Finance leads, IT teams, and external consultants to optimize Workday systems and ensure their seamless alignment with organizational goals. The successful candidate will play a key role in maintaining system accuracy, enhancing processes, and providing ongoing support for Workday functionalities.<br><br>Responsibilities:<br>• Collaborate with cross-functional teams including HR, Finance, and IT to configure and optimize Workday modules.<br>• Validate data accuracy and oversee the setup of business processes within Workday.<br>• Develop and maintain custom reports to support organizational needs.<br>• Provide ongoing troubleshooting and support for Workday systems.<br>• Ensure system configurations align with business requirements and industry standards.<br>• Partner with external consultants to implement and test Workday solutions.<br>• Identify opportunities for long-term system enhancements and recommend improvements.<br>• Facilitate efficient integration of APIs for seamless system connectivity.<br>• Support configuration management to maintain system integrity.<br>• Document and manage business requirements for Workday functionalities.
Our client in the Bridgewater area is seeking an experienced Quality Assurance Director to join their team. • Salary Range: $130-175k • In office Monday-Friday • Strong experience with ISO 9001 • Experience within the manufacturing industry is required, and experience supporting architecture, engineering, or construction (AEC) environments is strongly preferred. <br> Benefits include medical, dental, vision insurance, 401k, and PTO. <br> Director of Quality Assurance Position Overview We are seeking an experienced Quality leader to develop, implement, and oversee company-wide quality systems and initiatives. This individual will be responsible for maintaining a robust Quality Management System (QMS), ensuring regulatory compliance, and driving continuous improvement across operations. Key Responsibilities • Lead the development, implementation, and maintenance of the company’s Quality Management System (QMS), ensuring alignment with ISO 9001 standards. • Oversee quality programs to ensure product and service excellence across all operational areas. • Drive continuous improvement initiatives through data analysis, root cause investigations, and corrective/preventative action plans. • Partner cross-functionally with engineering, operations, project management, and leadership teams to embed quality standards throughout the organization. • Lead internal and external audits, ensuring compliance with regulatory and certification requirements. • Monitor quality performance metrics and present findings and recommendations to executive leadership. • Ensure the organization remains current with industry standards, regulatory requirements, and best practices.
<p>Our client, a leader in connectivity solutions, is looking for a dedicated Staff Accountant/Payroll specialist to join their team in the Metuchen, New Jersey area. In this role, you will play a key part in ensuring accurate financial reporting and compliance with accounting standards. You will collaborate closely with the Director of Accounting and Senior Accountants to support various financial activities and payroll functions.</p><p><br></p><p>Salary is 65,000 - 75,000.</p><p><br></p><p>Benefits include medical insurance, 401k, and PTO. </p><p><br></p><p>Responsibilities:</p><p>• Collaborate with the accounting team to facilitate month-end close processes and ensure timely completion.</p><p>• Reconcile accounts and analyze financial data to maintain accuracy and compliance.</p><p>• Prepare and post journal entries to the general ledger, ensuring proper documentation and adherence to standards.</p><p>• Provide backup support for payroll processing, ensuring timely and accurate payroll distribution.</p><p>• Assist with corporate tax filings, including sales tax and corporate tax returns.</p><p>• Contribute to audit preparation and support internal control measures.</p><p>• Analyze financial reports and provide insights to aid in decision-making processes.</p><p>• Ensure compliance with company policies and accounting regulations at all times.</p><p>• Participate in special financial projects as assigned by management.</p>
<p>We are looking for an experienced Senior Customer Service Representative to join our team near Montvale, New Jersey. In this long-term contract position, you will play a vital role in ensuring seamless communication between customers, servicing dealers, field teams, and internal departments. This opportunity is ideal for someone who thrives in fast-paced environments and is committed to delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming service requests by receiving, prioritizing, and dispatching them to servicing dealers.</p><p>• Monitor technician progress and provide updates to customers regarding job status and estimated times of arrival.</p><p>• Communicate detailed job information, special instructions, and service requirements to servicing dealers promptly and accurately.</p><p>• Maintain thorough records, including dispatch times, service notes, ETAs, and job completion logs.</p><p>• Coordinate follow-up visits, required parts, or additional support for jobs that require multiple service steps.</p><p>• Ensure dispatch decisions align with service-level agreements and response-time standards.</p><p>• Handle customer inquiries about service requests, schedules, and status updates with professionalism and efficiency.</p><p>• Create and update service orders using relevant dispatching software to keep operations organized.</p><p>• Utilize troubleshooting resources to gather necessary job information and resolve issues effectively.</p><p>• Act as the central communication point between customers, field teams, and internal departments to ensure smooth operations.</p>