<p>We are seeking a detail oriented and proactive Sales Support Specialist to support our Sales team. This role is responsible for managing customer accounts, ensuring accuracy in forecasting and order processing, and maintaining strong communication across internal and external stakeholders. The ideal candidate thrives in a fast-paced environment, is highly organized, and demonstrates strong analytical and interpersonal skills.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support and manage customer accounts by reviewing forecasts, purchase orders, and sales agreements to ensure accuracy and alignment</li><li>Maintain and monitor supply chain requirements, recommending solutions to meet minimum stock levels, special shipment needs, and sales agreement renewals</li><li>Assist in the preparation, review, and implementation of sales agreements, ensuring smooth approval processes</li><li>Collaborate with Sales on quoting major orders and provide insights on large accounts and product families</li><li>Maintain accurate and timely communication with customers, internal teams, and stakeholders to minimize discrepancies and ensure data integrity</li><li>Learn and develop knowledge of company products and applications</li><li>Participate in special projects and initiatives as needed</li></ul><p><br></p>
<p>We are looking for an experienced Sales Manager to lead and oversee our sales operations in the Tinton Falls, New Jersey area. This role involves managing a dynamic team, driving revenue growth, and fostering strong relationships with key accounts. The ideal candidate will bring technical knowledge, exceptional communication skills, and a strategic mindset to support our organization’s continued success in the specialty film capacitor industry.</p><p><br></p><p>This role is salary based only *** No commission</p><p>Onsite in Tinton Falls, NJ. Mon-Fri</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage the sales team to achieve organizational goals and sales targets.</p><p>• Develop annual sales plans and quotas for territories and regions, forecasting sales volumes and profit margins for both existing and new products.</p><p>• Monitor market trends, competitor activities, and economic factors to maintain optimal product mix, sales volume, and pricing strategies.</p><p>• Build and maintain strong relationships with existing accounts while identifying and pursuing new customer opportunities.</p><p>• Collaborate with engineering teams to align product design with customer requirements and purchasing strategies.</p><p>• Provide industry insights to support research and development initiatives and marketing strategies.</p><p>• Organize and deliver technical seminars or presentations at key customer accounts to showcase product capabilities.</p><p>• Conduct regular sales forecasts and reviews with management, making adjustments to targets as necessary.</p><p>• Ensure timely communication and coordination between sales, engineering, and purchasing teams.</p><p>• Travel up to 30% as required to meet with clients and attend industry events</p>
<p>We are looking for an experienced and driven Sales Supervisor to lead and inspire a team of call center representatives in Parsippany, New Jersey. This role requires a strong leader who can oversee daily operations, improve team performance, and ensure exceptional customer experiences. If you thrive in a fast-paced environment and have a passion for customer service excellence, this position is an excellent fit for you.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and motivate a team of call center representatives, fostering a positive work environment and high team morale.</p><p>• Establish clear performance goals and provide ongoing coaching and feedback to team members.</p><p>• Monitor and analyze key performance metrics to identify areas for improvement and optimize team productivity.</p><p>• Ensure adherence to call center policies and procedures while promoting best practices.</p><p>• Address escalated customer concerns and deliver effective solutions to maintain satisfaction.</p><p>• Collaborate with the training department to design and implement comprehensive training programs for new and existing staff.</p><p>• Drive sales growth and improve customer retention by equipping representatives with the necessary tools and knowledge.</p><p>• Conduct regular performance evaluations and develop individualized growth plans for team members.</p><p>• Prepare and present detailed reports on call center performance to senior management.</p><p>• Work cross-functionally with departments such as marketing, operations, and IT to ensure seamless coordination of call center activities.</p>
<p>We are looking for an IT Support Specialist to join our dynamic team in Somerset, New Jersey. This hybrid position offers a mix of onsite and remote work, providing opportunities to grow both professionally and technically in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver remote technical support for desktops, laptops, printers, mobile devices, and software applications.</p><p>• Manage help desk tickets efficiently, troubleshooting and resolving issues while maintaining clear communication with clients.</p><p>• Support Windows Server environments, including Active Directory and Group Policy configurations.</p><p>• Monitor network performance and connectivity, addressing system alerts and optimizing functionality.</p><p>• Configure and deploy workstations and mobile devices, ensuring proper setup and operation.</p><p>• Assist in hardware installations, upgrades, and replacements to maintain client systems.</p><p>• Document troubleshooting procedures, client setups, and internal workflows to ensure consistency and knowledge sharing.</p><p>• Collaborate with senior technicians on escalated issues and participate in IT-related projects.</p><p>• Contribute to client onboarding processes, integrating new systems and ensuring smooth transitions.</p>
We are seeking a detail-oriented HR Administrative Assistant to support the onboarding of seasonal employees. This contract role plays a critical part in ensuring a smooth, compliant, and confidential hiring and onboarding process. The ideal candidate is organized, professional, and comfortable working with HR systems and Excel-based tracking.<br>Key Responsibilities<br><br>Support the onboarding process for seasonal hires, including new hire documentation and system entry<br>Maintain and update employee records while handling confidential information with discretion and professionalism<br>Utilize UKG (UltiPro) to enter, update, and manage employee data<br>Track onboarding progress and documentation using Excel and other organizational tools<br>Assist with HR administrative tasks as needed to support the broader HR team<br>Ensure accuracy and compliance with company policies and procedures throughout the onboarding process<br><br>Qualifications<br><br>Prior administrative experience, preferably in an HR or onboarding support role<br>Experience using UKG (UltiPro) or similar HRIS platforms preferred<br>Proficiency in Microsoft Excel for tracking, organizing, and reporting information<br>Strong attention to detail and ability to handle confidential information confidently<br>Excellent organizational and communication skills<br>Ability to manage multiple tasks in a fast-paced, seasonal hiring environment<br><br>Work Environment<br><br>Contract position supporting a high-volume, seasonal onboarding cycle<br>Collaborative HR team environment
<p>A client in Parsippany, NJ is looking to hire a Sales & Operations Analyst to help drive analytics, KPI management, and dashboards between their Sales and Operations teams. The Sales & Operations Analyst will liaise among the finance and sales/marketing/operation heads to enhance the use of systems and technology for the purposes of improving pricing analysis, analyzing promotional information, managing trade budgets, and handling ROI analysis. Strong forecasting and modeling experience is desired, as is working knowledge of IRI / Nielsen data. </p>
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns.<br>• Process orders accurately and efficiently, ensuring all details are captured correctly.<br>• Maintain detailed records of customer interactions and transactions in the system.<br>• Resolve customer issues promptly, coordinating with internal teams when necessary.<br>• Provide clear and accurate information about products, services, and company policies.<br>• Strive to exceed customer satisfaction standards by offering exceptional service.<br>• Follow established procedures and guidelines for call center operations.<br>• Monitor and manage multiple customer accounts simultaneously.<br>• Identify opportunities to improve service processes and share feedback with management.
<p>55,000 - 60,000</p><p><br></p><p>benefits:</p><ul><li>1 day hybrid after a few months</li><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>401k</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or in person.</li><li>Resolve customer concerns, complaints, and service issues in a timely and courteous manner.</li><li>Process orders, returns, exchanges, and account updates accurately.</li><li>Maintain detailed and accurate records of customer interactions in CRM or internal systems.</li><li>Escalate complex issues to appropriate departments as needed.</li><li>Follow company policies, procedures, and service standards.</li><li>Collaborate with internal teams to ensure customer needs are met.</li></ul><p><br></p><p><br></p>
We are looking for a customer-focused Customer Service Representative to support daily client interactions for a real estate and property organization. This contract opportunity is ideal for someone who is comfortable managing a high volume of communications, maintaining accurate records, and delivering attentive service across phone and email channels. The position requires regular onsite attendance and offers the chance to contribute to both customer support and accounts receivable-related activities in a fast-paced environment.<br><br>Responsibilities:<br>• Manage incoming customer calls and emails, providing timely assistance and resolving questions with an attentive approach.<br>• Place outbound calls as needed to follow up on inquiries, payment-related matters, and service requests.<br>• Enter and update customer, order, and account information accurately within internal systems and spreadsheets.<br>• Coordinate appointments and schedule-related communication to support efficient service delivery.<br>• Assist with accounts receivable support tasks, including documenting customer interactions and tracking payment issues.<br>• Use Microsoft Office tools, especially Excel and Word, to maintain records, prepare reports, and organize daily work.<br>• Support property-related customer service activities while ensuring details are recorded clearly and consistently.<br>• Collaborate with internal team members and leadership to address service concerns and keep workflows moving effectively.
We are looking for a Customer Service Representative to support consumer inquiries and product-related concerns for a growing organization in Bloomfield, New Jersey. This Long-term Contract opportunity combines onsite collaboration two days per week with remote work three days per week and is ideal for someone who enjoys delivering thoughtful service across phone, email, and digital channels. The person in this role will help ensure customer issues are documented accurately, resolved efficiently, and handled with professionalism.<br><br>Responsibilities:<br>• Oversee incoming service requests through the ticketing system and keep each case updated from intake through resolution.<br>• Address customer questions, product-related concerns, and general support needs across phone, email, and online channels.<br>• Record complaint details carefully and maintain complete, accurate documentation for tracking and follow-up purposes.<br>• Support e-commerce customers by resolving order-related issues, website concerns, and sales inquiries in a timely manner.<br>• Assist with seasonal demand related to Advent Calendar sales activities during the second half of the year.<br>• Work closely with the Consumer Relations Lead to escalate complex issues and ensure consistent service standards are met.<br>• Enter and manage customer information, case notes, and order details within internal platforms and reporting tools.
<p>We are looking for a Customer Service Representative to support a busy service operations team in Fairfield, New Jersey. This Long-term Contract position is ideal for someone who enjoys helping customers, managing service-related documentation, and working in a fast-paced call center environment. The person in this role will handle a steady volume of inquiries, update service records, and coordinate closely with internal teams and external partners to keep requests moving efficiently. This opportunity includes structured onboarding and hands-on training to build product knowledge and customer communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Review incoming service requests and confirm warranty eligibility, part details, and unit pricing before processing.</p><p>• Enter, update, and monitor service tickets in the system while maintaining complete and accurate documentation.</p><p>• Manage return requests for quality review and follow product status through each stage of the process.</p><p>• Respond to a high volume of inbound calls and provide clear, timely updates to customers and service partners.</p><p>• Work closely with technicians, managers, distributors, and contractors to resolve questions and move service issues forward.</p><p>• Check product availability and related order information to support accurate request handling.</p><p>• Communicate professionally with customers regarding service needs, request progress, and next steps.</p><p>• Participate in in-person onboarding and side-by-side training, then transition to a hybrid schedule once fully trained and approved.</p>