We are looking for a skilled Help Desk Analyst I to join our team on a contract basis in Lee, Massachusetts. This role involves providing technical support and troubleshooting assistance across a range of platforms, including Android, Microsoft, and Apple devices. If you are passionate about resolving IT challenges and delivering excellent customer service, we encourage you to apply.<br><br>Responsibilities:<br>• Provide timely and effective technical support for issues related to Android devices, Microsoft systems, and Apple technologies.<br>• Assist users in troubleshooting hardware and software problems on Mac computers and other computer equipment.<br>• Configure and manage Active Directory settings to ensure proper user access and security.<br>• Deploy updates, patches, and configurations across various systems and devices.<br>• Maintain and support Cisco and Citrix technologies, ensuring seamless operation.<br>• Collaborate with team members to address complex IT challenges and implement solutions.<br>• Document and track all support requests to ensure accurate reporting and follow-up.<br>• Conduct regular system checks and preventative maintenance to minimize downtime.<br>• Offer guidance and training to users on best practices for utilizing IT resources.<br>• Support configuration management processes to optimize system performance and reliability.
<p>Our client is a small MSP in Hartford. We're looking for someone 20-30 hours per week to help out with project work, will revolve heavily around Windows 11 migration but may include other small projects. Very flexible on scheduling, can work with the candidate to best fit their schedule but they must have availability during business hours so can’t be side work for someone already working. May occasionally need to travel to customer sites but 90% of the work can be done remotely, this person will be doing project work and not responding to client tickets.</p>
<p>Are you an organized, personable, and proactive individual looking to make a difference in patient care? We are seeking a <strong>Medical Front Desk Specialist</strong> to join our healthcare team and provide outstanding service to patients, staff, and providers.</p><p>As the first point of contact for patients, the role requires strong customer service skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. If you are bilingual and have a knack for creating smooth experiences for people, we want to hear from you!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Patient Check-In/Check-Out:</strong> Greet patients warmly upon arrival, maintain accurate registration details, and manage documentation for check-out procedures.</li><li><strong>Insurance Verification:</strong> Verify patient insurance benefits and handle all related inquiries for accurate processing.</li><li><strong>Appointment Scheduling:</strong> Coordinate patient scheduling, manage cancellations/rescheduling, and assist with appointment reminders.</li><li><strong>Receptionist Duties:</strong> Answer phones promptly, handle inquiries professionally, and triage calls as needed.</li><li><strong>Document Management:</strong> Fax, scan, and file medical records effectively while maintaining patient information confidentiality (Source: HIPAA standards).</li><li><strong>Copay Collection:</strong> Process patient payments and provide receipts for financial transactions accurately.</li><li><strong>Greeting Patients and Providers:</strong> Provide welcoming and attentive support to all visitors, ensuring a positive experience.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>High school diploma or equivalent required; additional education in healthcare or administration is a plus.</li><li>Previous experience in a medical front office or similar healthcare setting preferred.</li><li>Proficiency in using medical scheduling software and Microsoft Office (Word, Excel, and Outlook).</li><li>Bilingual (English and [Specify Second Language]), with strong communication and interpersonal skills.</li><li>Familiarity with insurance verification processes and billing procedures is highly desirable.</li><li>Ability to multitask and remain calm under pressure in a busy healthcare environment.</li></ul><p><br></p>
<p>We are looking for a Member Services Representative to join our client's team in Amherst, Massachusetts. In this role, you will provide exceptional customer support in a fast-paced call center environment, ensuring that member inquiries are handled promptly and professionally. This is a long-term contract position offering an opportunity to build lasting relationships with customers while honing your communication and technical skills.</p><p><br></p><p>Responsibilities:</p><p>• Respond to member inquiries via phone, email, or chat with professionalism and efficiency.</p><p>• Deliver accurate information about products, services, and account details to assist customers effectively.</p><p>• Handle a high volume of calls in a fast-paced environment while maintaining a focus on quality service.</p><p>• Document customer interactions, issues, and resolutions in the system accurately and in a timely manner.</p><p>• Resolve customer concerns by identifying solutions and escalating issues to the appropriate team when necessary.</p><p>• Stay updated on company policies, procedures, and systems to provide current and accurate information to members.</p><p>• Collaborate with team members to improve processes and enhance overall customer satisfaction.</p><p>• Adhere to performance metrics and goals, including call handling time and customer satisfaction rates.</p><p>• Utilize computer systems proficiently for data entry and information retrieval.</p><p>• Participate in ongoing training sessions to stay informed about updates and best practices.</p>
<p>We are looking for an experienced Customer Service Representative to join our client's dynamic team in Old Lyme, Connecticut. The ideal candidate will excel in managing customer interactions, processing orders, and maintaining detailed records with precision.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle inbound and outbound customer calls with professionalism, ensuring prompt and accurate responses to inquiries.</p><p>• Process customer orders efficiently using relevant systems and tools, maintaining accuracy and attention to detail.</p><p>• Manage communication through various platforms, including chat boxes and messaging systems, to provide timely support.</p><p>• Utilize Shopify and other systems to facilitate seamless order entry and tracking.</p><p>• Coordinate call flow effectively to maintain high levels of customer satisfaction.</p><p>• Perform data management tasks, including creating and updating records in Excel spreadsheets.</p><p>• Participate in onsite training sessions to gain a thorough understanding of company processes and tools.</p><p>• Collaborate with team members to ensure alignment on customer service goals and standards.</p><p>• Leverage expertise in J.D. Edwards or similar systems to streamline operations and enhance productivity.</p>
We are looking for an experienced Operational Technology Support specialist to join our team in Lee, Massachusetts. This Contract-to-Permanent position requires someone with a strong background in hardware analysis and compliance within manufacturing environments. The ideal candidate will play a crucial role in ensuring operational efficiency, regulatory adherence, and continuous improvement across production processes.<br><br>Responsibilities:<br>• Investigate and resolve customer complaints related to manufacturing activities to ensure quality standards are met.<br>• Monitor and manage departmental quality management system records, including tracking due and overdue items.<br>• Communicate the status of quality documentation to production management on a regular basis.<br>• Manage alarm systems in manufacturing areas to support operational compliance.<br>• Support internal, customer, and regulatory audits by preparing and providing necessary documentation.<br>• Collaborate with cross-functional teams to ensure manufacturing practices align with regulatory and internal standards.<br>• Assist in developing training materials and facilitating training sessions to maintain compliance and improve operational knowledge.<br>• Generate and present departmental performance statistics to production management, ensuring alignment with business objectives.<br>• Conduct assessments of production line utilization and equipment efficiency to drive capacity planning.<br>• Lead continuous improvement initiatives within manufacturing processes to enhance operational performance.
We are a seeking a friendly and organized Administrative Coordinator to act as the face of our organization, this role will reside at the front desk, greeting guests, answering phones, and performing key administrative tasks. We pride ourselves on delivering exceptional service, fostering collaboration, and having fun while maintaining professionalism. If you're a multitasker with strong communication skills and tech-savviness, we’d love to hear from you! <br> Key Responsibilities: Manage calendars, coordinate schedules, and organize travel arrangements. Greet visitors, clients, and vendors, ensuring a welcoming and detail oriented first impression. Direct individuals to the appropriate departments or staff members. Answer, screen, and route calls on a multi-line phone system. Perform administrative tasks such as processing and printing timecards, preparing shipping documentation, packing lists, and certificates of analysis. Assist with supply chain preparation tasks and documentation for related teams. Support the preparation of presentations and other materials as needed. Operate and maintain efficiency in various software tools, including Microsoft Office Suite, with training provided on specialized software. Top Must-Haves: Multitasking Skills: Proven ability to handle tasks for multiple teams (e.g., engineering, supply chain). Communication Skills: Strong, detail oriented communication with all levels of staff—from manufacturing teams to VPs. Tech Savviness: Proficiency in Microsoft Office Suite and a willingness to learn new software tools. Preferred Soft Skills & Personality Fit: Friendly and detail oriented demeanor—you'll be the face of our company! Presentation is important: =+ years of experience and detail oriented appearance, no visible facial tattoos or aggressive piercings (e.g., small, tasteful jewelry like a nose diamond is acceptable). Comfortable in a dynamic, collaborative environment that’s detail oriented yet fun. Engaging personality—someone approachable and vibrant (not too stuffy)! Why Join Us? Opportunity to work with a diverse and dynamic team. A positive company culture that values collaboration and professionalism. Training opportunities to learn specialized software and systems. Competitive compensation and benefits package. Interested in applying? If you are highly organized, detail oriented, and tech-savvy with a positive attitude, we’d love to hear from you! Apply today to join a team that is as fun as it is detail oriented.
<p>We are looking for an experienced IT Operations Coordinator to oversee and drive the alignment of technology initiatives with business objectives. This role will require expertise in IT strategy, business planning, and ensuring compliance with industry standards. Based in Hampden County, Massachusetts, this is an exciting opportunity to contribute to the success of a dynamic and forward-thinking organization.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain a comprehensive IT roadmap that aligns with organizational goals and emerging technology trends.</p><p>• Partner with vendors and internal teams to assess, implement, and optimize enterprise systems, cloud platforms, and cybersecurity measures.</p><p>• Monitor compliance with IT governance standards, ensuring adherence to data protection and risk management protocols.</p><p>• Play a key role in creating and refining business continuity and disaster recovery plans in collaboration with leadership.</p><p>• Coordinate IT equipment inventory management to ensure accurate tracking and efficient utilization.</p><p>• Conduct regular IT audits to evaluate system performance and identify areas for improvement.</p><p>• Facilitate cross-functional communication to promote the successful execution of technology projects.</p><p>• Advise on IT best practices and provide strategic input to enhance operational efficiency.</p><p>• Manage client communications related to IT projects, ensuring clarity and alignment with expectations.</p>
<p><strong>HR Generalist </strong></p><p>Springfield, MA (Corporate Office)</p><p>Work Arrangements: Hybrid - 2 days remote, 3 days in office</p><p>Hours: Flexible; 30-40 hours/week (please indicate your preference when applying)</p><p>Compensation: $65,000-$75,000/year + performance-based bonus</p><p><br></p><p>We are partnering with a well known organization with a local footprint that is seeking a dedicated and proactive HR Generalist to provide comprehensive human resources support and high-level executive assistance/office management for the President/CEO of a growing professional service organization This is a uniquely blended role, split evenly between HR functions and office management, requiring exceptional organizational skills, attention to detail, and the ability to handle confidential information with professionalism and discretion.</p><p> </p><p><strong>Position Responsibilities</strong></p><p> </p><p><strong>Human Resources </strong></p><ul><li>Maintain all employee records,</li><li>Process payroll through payroll software for up to 50 employees</li><li>Oversee talent acquisition efforts and managing pre-employment processes.</li><li>Conduct detailed new hire orientations, provide benefits explanations, and ensure smooth onboarding procedures.</li><li>Monitor and ensure complete compliance with federal, state, and local employment laws, as well as specific credit union policies.</li><li>Update and maintain HR policies, the employee handbook, and procedures in line with current regulations.</li></ul><p><strong>Executive Assistant/ Office Management Responsibilities </strong></p><ul><li>Provide confidential, high-level administrative support to the President/CEO, managing sensitive communications and projects with discretion.</li><li>Prepare and coordinate meetings including executive travel and related logistics </li><li>Liaise with senior management to track updates on projects and strategic initiatives.</li><li>Maintain corporate records, contracts, and key documents in line with regulatory compliance.</li><li>Plan office events, milestones, parties, and other employee recognition programs</li></ul><p><strong>What Sets This Role Apart</strong></p><ul><li>Outstanding Benefits- one of the best healthcare plans in the area and a 401k match up to 6%</li><li>Collaborative Environment, Flexibility on hours, HYBRID 2 days/week work from home</li></ul><p><strong>Required Qualifications</strong></p><ul><li>Proven experience in human resources</li><li>Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.</li><li>Ability to work independently and maintain confidentiality with sensitive information.</li></ul><p><strong>Let’s Connect!</strong></p><p>If you are passionate about being the go-to for all human resources/ office administration in a tight knit, great company culture, this could be the perfect role for you!</p><p>Please reach out to <strong>Kelsey Ryan at Robert Half</strong> with your resume at Kelsey.Ryan@roberthalf(.com) or apply here!</p>
<p><strong>Job Title: Senior Plant Accountant (Manufacturing)</strong></p><p><strong>Location: Groton, CT </strong>(<em>Onsite with flexibility to work remotely periodically</em>)</p><p><strong>Job Type: Full-Time</strong></p><p><strong>Recruiter Contact: Kelleigh Marquard – </strong><em>Kelleigh.Marquard@roberthalf</em></p><p> </p><p><strong>On-Site with flexibility | Excellent Work-Life Balance | Strong Career Path | Top-Tier Benefits</strong></p><p>We are conducting a search on behalf of our client, a leading international manufacturing company known for its exceptional workplace culture, outstanding benefits, and commitment to employee development. They are seeking a <strong>Senior Plant Accountant</strong> to join their team and oversee the day-to-day general accounting functions at the plant level. This is a highly visible role that will report directly to the Divisional Controller, who is invested in mentoring and developing this individual for quick progression into an Accounting Manager role. If you’re a proactive, detail-oriented accounting professional with a passion for manufacturing and operational finance, this is an excellent opportunity to step into a high-impact role with room to grow.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee all general accounting functions for the plant location, including journal entries, reconciliations, and month-end close activities.</li><li>Assist with the preparation of accurate and timely financial statements and internal reports.</li><li>Support inventory accounting, standard costing, and variance analysis.</li><li>Ensure compliance with internal controls and accounting policies.</li><li>Collaborate with plant operations and corporate finance to provide financial insights and support decision-making.</li><li>Continuously improve accounting processes and systems in a dynamic manufacturing environment.</li></ul><p><strong>Why This Opportunity?</strong></p><ul><li><strong>Career Growth:</strong> Clear path to Accounting Manager, with direct mentorship from the Controller.</li><li><strong>Work-Life Balance:</strong> A culture that truly values your time and well-being.</li><li><strong>Company Culture:</strong> Collaborative, supportive, and employee-focused.</li><li><strong>Compensation & Benefits:</strong> Highly competitive salary and a best-in-class benefits package.</li></ul><p>If you meet these requirements and are interested in this great opportunity, please email your resume in confidence to Kelleigh Marquard at Kelleigh.Marquard@roberthalf com. All inquiries are confidential. At Robert Half we never distribute your resume without your permission.</p>
<p><strong><u>Cost Accounting Manager</u></strong></p><p><strong>Location</strong>: Greater Hartford area</p><p><strong>Position Type:</strong> Full Time/Permanent Position</p><p><strong>Recruiter Contact</strong>: Sal Fiorillo - Sal.Fiorillo@Roberthalf</p><p><strong>Reference</strong>: SF0013286816</p><p><br></p><p><strong>About the Role</strong></p><p>An exciting opportunity for an experienced <strong>Cost Accounting Manager</strong> to take ownership of cost and inventory accounting within a growing organization. This role is highly visible, working closely with the Controller, and offers the chance to shape processes, lead new product cost initiatives, and eventually build a team.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead cost accounting functions, including product costing, variance analysis, and inventory valuation.</li><li>Drive month-end close activities and provide cost of goods sold and inventory reporting.</li><li>Enhance ERP cost accounting processes, focusing on automation and scalability.</li><li>Support the transition to a standard cost system and new product line setup.</li><li>Partner with operations and supply chain to monitor costs, track savings initiatives, and improve efficiencies.</li><li>Provide cost insights to support budgeting, forecasting, and strategic decision-making.</li></ul><p><strong>Why You’ll Love It</strong></p><ul><li>Work side-by-side with the Controller with clear growth opportunities.</li><li>Play a key role in shaping cost accounting processes and systems.</li><li>Future leadership potential, including the ability to hire and manage staff.</li><li>Collaborative, engaging culture with leadership that values transparency.</li><li>Strong backing from a parent company and investors, fueling expansion and long-term stability.</li></ul><p><strong>Requirements:</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, or related field; CMA/CPA/MBA a plus.</li><li>8+ years of progressive cost accounting experience in a manufacturing setting.</li><li>Strong knowledge of standard costing, variance analysis, and inventory control.</li><li>ERP system expertise (Oracle JD Edwards preferred) and advanced Excel skills.</li></ul><p>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to the email listed above and reference SF0013286816.</p><p>All inquiries are confidential. Please note at Robert Half we never present your background to a client company without your permission.</p>
<p>We are looking for an experienced Bookkeeper to join our client's team in Bethel, Connecticut. In this role, you will manage a variety of accounting tasks to ensure accurate financial records and smooth business operations. The ideal candidate will have a strong background in QuickBooks Online and a meticulous approach to bookkeeping.</p><p><br></p><p>Responsibilities:</p><p>• Record bills and check requests in QuickBooks using appropriate general ledger accounts.</p><p>• Process weekly bank deposits and allocate them to correct income accounts.</p><p>• Perform regular reconciliations for bank accounts, credit cards, and PayPal transactions.</p><p>• Oversee payroll processing and ensure timely and accurate payments.</p><p>• Manage employee benefits and related administrative tasks.</p><p>• Prepare and post bi-weekly journal entries related to payroll.</p><p>• Address accounting and finance inquiries from business owners and team members.</p><p>• Collaborate to ensure budgets are accurately reflected in QuickBooks and expenses are properly categorized.</p><p>• Monitor office supply levels and handle purchasing as needed.</p><p>• Support the materials purchasing manager with supply and material orders.</p>
<p>We are looking for a detail-oriented Business Analyst to drive data reporting, analysis, and process optimization. This role plays a key part in ensuring accurate data management, enhancing workflows, and delivering actionable business insights. The ideal candidate will collaborate across teams to improve efficiency and maintain the integrity of organizational data.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and interpret data to identify trends, patterns, and opportunities for process improvement.</p><p>• Develop, write, and maintain reports using tools such as Power BI and Crystal Reports.</p><p>• Monitor and manage electronic workflows to ensure seamless data processing.</p><p>• Collaborate with cross-functional teams to enhance business processes and optimize efficiency.</p><p>• Perform quality checks on data to ensure accuracy and reliability.</p><p>• Support the implementation and refinement of data workflows and reporting mechanisms.</p><p>• Provide recommendations for improving data integrity and operational performance.</p><p>• Utilize Microsoft 365 Enterprise tools to streamline reporting and communication.</p>
<p>We are looking for a skilled Business Intelligence Project Manager in Groton, Connecticut. In this role, you will drive strategic projects and process enhancements while collaborating across departments to ensure successful outcomes. This position requires a proactive approach to project leadership, communication, and the implementation of innovative solutions.</p><p><br></p><p>Responsibilities:</p><p>• Lead cross-departmental projects from initial discovery and planning stages through implementation and sustainment.</p><p>• Monitor project progress, maintain accurate documentation, and ensure timely communication across stakeholders.</p><p>• Organize and facilitate meetings, manage workflows, and support enterprise tools such as Microsoft 365.</p><p>• Develop detailed process maps and use cases to identify opportunities for improvement and implement solutions.</p><p>• Drive process improvement initiatives and oversee the application of new tools and technologies.</p><p>• Coordinate logistics and communications to foster collaboration and alignment across teams.</p><p>• Support organizational goals by assisting teams in achieving project milestones and objectives.</p><p>• Implement strategies to enhance efficiency and streamline project management workflows.</p><p>• Ensure adherence to best practices and standards in project implementation and execution.</p>
<p>Are you passionate about making a difference in healthcare? Join our team as a <strong>Patient Access Facilitator</strong> and play a vital role in supporting patients and healthcare professionals by ensuring a seamless check-in, check-out, registration, and scheduling process.</p><p><strong>Key Responsibilities</strong></p><p><strong>1. Registration</strong></p><ul><li>Gather and update patient demographic and insurance details as part of the registration process.</li><li>Accommodate walk-in/add-on patients efficiently and assist them with registration and scheduling.</li><li>Provide support for patients with unique needs (e.g., non-English speakers, hearing-impaired individuals).</li><li>Obtain necessary signatures and authorizations and document account details accurately in the system.</li><li>Ensure the completion of all EMR checklists to maintain accurate patient records.</li></ul><p><strong>2. Scheduling</strong></p><ul><li>Schedule patient appointments promptly and accurately, collaborating with clinical teams to meet patient and staff needs.</li><li>Record all pertinent visit details, such as visit type, provider, and duration, while documenting scheduling notes as needed.</li><li>Maintain waitlists and optimize scheduling to fill appointment slots.</li><li>Assist with rescheduling and other appointment-related tasks as required.</li></ul><p><strong>3. Insurance Management</strong></p><ul><li>Demonstrate proficiency in insurance processes, including understanding third-party payers and eligibility systems.</li><li>Verify patients' insurance benefits, identify patient responsibilities, and document financial information to ensure proper reimbursement.</li><li>Act as a representative of the hospital by protecting both the patients' and organization's financial integrity.</li></ul><p><strong>Qualifications</strong></p><ul><li>Exceptional attention to detail and the ability to multitask in a fast-paced, patient-focused environment.</li><li>Familiarity with healthcare registration systems, EMR platforms, and scheduling procedures is preferred.</li><li>Strong knowledge of insurance processes and third-party payers.</li><li>Outstanding communication and problem-solving skills.</li><li>Dedication to upholding patient safety and adhering to healthcare regulations.</li></ul><p><br></p>
