<p>We are looking for a dedicated Customer Service Representative to join our client's team on a contract basis in Bristol, Connecticut. In this role, you will collaborate closely with regional sales managers and various departments to ensure customer satisfaction throughout the project lifecycle. Your ability to maintain attention to detail and build rapport will be essential in delivering exceptional service and exceeding expectations.</p><p><br></p><p>Responsibilities:</p><p>• Review contracts, quotes, purchase orders, and project documents to understand customer requirements and ensure accuracy.</p><p>• Maintain clear and detail-oriented communication with customers, fostering positive relationships.</p><p>• Coordinate with the technical team to address and fulfill specific technical needs.</p><p>• Schedule and facilitate project meetings to kick off complex assignments.</p><p>• Update and create quotes as needed to support the regional sales team.</p><p>• Collaborate with marketing, finance, and other departments to align efforts and meet project goals.</p><p>• Accurately enter order details into Salesforce and internal systems while maintaining comprehensive project documentation.</p><p>• Monitor backlogs and ensure customer ship dates remain accurate and up-to-date.</p><p>• Record and address customer complaints or claims, working with management to improve overall service quality.</p><p>• Identify packaging and shipping requirements, including special handling conditions.</p>
<p>Are you passionate about supporting patient care while ensuring operational excellence? Our client in the healthcare sector is seeking a dedicated Patient Financial Access Facilitator to join their team. This vital role offers the opportunity to serve as the first point of contact for patients and plays a key part in delivering a seamless patient experience.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform all aspects of patient check-in, check-out, registration, and appointment scheduling.</li><li>Obtain and update patient demographic and financial information using multiple software applications, ensuring accuracy and timely processing for every patient visit.</li><li>Verify patient identity and follow Red Flag procedures to maintain patient safety and compliance.</li><li>Maintain up-to-date knowledge of insurance plans, coverage options, and managed care requirements, accurately complete insurance entry and billing details for claim processing.</li><li>Verify insurance eligibility, collect co-pays, and initiate funding referrals in accordance with department policy.</li><li>Deliver excellent customer service in a fast-paced, high-volume healthcare environment.</li></ul><p><strong>Requirements:</strong></p><ul><li>Previous experience in patient registration, medical office administration, or a related healthcare administration role strongly preferred.</li><li>Strong knowledge of insurance carriers, billing requirements, and healthcare compliance regulations.</li><li>High attention to detail, excellent organizational skills, and the ability to work with multiple software systems.</li><li>Proven ability to communicate professionally with patients, families, and clinical staff.</li><li>Ability to work in a demanding and dynamic environment—prioritization and problem-solving abilities are a must.</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Advance your career with a reputable healthcare organization and make an immediate impact on patient care operations.</li><li>Leverage industry-leading technology and resources.</li><li>Receive ongoing training and development opportunities.</li></ul><p><strong>Apply Today</strong> Take the next step in your healthcare administration career. Submit your resume or reach out to our recruitment team for more information. Let us help you connect your skills with an opportunity to grow and thrive.</p><p><br></p><p><br></p>
<p>Our client in Windsor, CT is seeking a detail-oriented Contract Billing Clerk to support their accounting and finance operations during a critical project period. This is a contract position, ideal for candidates with strong attention to detail and experience in billing or accounting support roles.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, review, and process invoices with accuracy and efficiency</li><li>Verify billing data and resolve discrepancies with internal teams and clients</li><li>Support accounts receivable by tracking payments and following up on outstanding invoices</li><li>Assist with maintaining organized billing records and documentation</li><li>Communicate regularly with business partners and clients to address billing inquiries</li><li>Perform general administrative duties as needed to support the accounting team</li></ul><p><br></p>
<p>Our client in Bloomfield is seeking a detail-oriented Billing Clerk to join their team on a contract basis. This role is ideal for professionals who excel at managing invoices and supporting the accounting department with accuracy and efficiency.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, review, and distribute invoices to clients in a timely manner</li><li>Verify billing data and resolve discrepancies</li><li>Maintain accurate records of billing activities and customer information</li><li>Assist with general accounting tasks as needed</li><li>Communicate with internal teams and customers regarding billing issues</li></ul><p><br></p>
