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3 results for Call Center Manager in Hartford, CT

Medical Secretary
  • New Haven, CT
  • onsite
  • Temporary
  • 21.85 - 25.30 USD / Hourly
  • <p>Are you a customer-oriented professional with strong technology skills seeking a dynamic role in a clinical setting? We are seeking a Clinical Secretary to join our healthcare team, where you will play a key role in supporting daily patient and provider operations. This is an excellent opportunity for candidates with healthcare administrative experience, a knack for multitasking, and a passion for delivering excellent service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for patients, providing warm, professional, and responsive customer service.</li><li>Schedule appointments and manage patient information using EPIC or similar EMR systems.</li><li>Answer and triage phone calls, using effective listening and professional telephone etiquette.</li><li>Accurately process and direct inquiries from patients, providers, and staff.</li><li>Coordinate administrative tasks, ensuring timeliness and accuracy in a fast-paced environment.</li><li>Uphold confidentiality and follow clinic protocols at all times.</li></ul><p><strong>Required Skills and Abilities:</strong></p><ul><li>Demonstrated ability to deliver exceptional customer service, with strong verbal and interpersonal communication.</li><li>Excellent organizational skills; able to prioritize and manage multiple tasks efficiently.</li><li>Proficiency with EPIC or similar Electronic Medical Record (EMR) systems in scheduling and information management.</li><li>Strong communication, effective listening, and sound judgment skills.</li><li>Ability to work independently, apply critical thinking, and resolve issues proactively.</li></ul><p><strong>Preferred Skills and Abilities:</strong></p><ul><li>Knowledge of medical terminology and previous experience in a medical office or high-volume call center.</li><li>Spanish-speaking (bilingual) skills are an advantage.</li><li>Familiarity with Microsoft Excel and experience with multi-line telephone systems.</li><li>Experience in specialty clinical environments such as oncology, cardiology, or dermatology, with exposure to specialized EPIC modules.</li><li>Demonstrated flexibility and ability to adapt to changing work demands.</li></ul><p><strong>Top Must-Have Skills:</strong></p><ol><li>Exceptional customer service.</li><li>EPIC or prior EMR experience (strongly preferred).</li><li>Effective communication skills—call center or customer service representative experience valued.</li><li>Spanish bilingual skills are a plus but not required.</li></ol><p><strong>Personality Fit:</strong></p><ul><li>Independent worker who takes initiative.</li><li>Tech-savvy and eager to learn new tools.</li><li>Flexible and adaptable, able to thrive in fast-changing clinical environments.</li></ul><p><br></p>
  • 2026-03-23T14:28:39Z
Plant Controller
  • Wethersfield, CT
  • onsite
  • Permanent
  • 125000.00 - 160000.00 USD / Yearly
  • <p><strong>Role: </strong>Plant Controller</p><p><strong>Location:</strong> Wethersfield, CT</p><p><strong>Industry:</strong> Manufacturing</p><p><strong>Employment Type:</strong> Full‑Time | Onsite</p><p><strong>Recruiter Contact:</strong> Ryan Genua Ryan.Genua@Roberthalf com</p><p><strong>Job Posting</strong>: RG0013409491</p><p><br></p><p><strong>Position Overview</strong></p><p>A large and well-established manufacturing organization is seeking a <strong>Plant Controller</strong> to oversee financial operations at a high‑volume production facility. This role partners closely with plant leadership to drive financial performance, operational efficiency, and cost control while ensuring strong internal controls and accurate reporting.</p><p>The ideal candidate brings a hands-on manufacturing finance background, strong cost accounting expertise, and the ability to support inventory-intensive operations in a dynamic plant environment.</p><p>Key Responsibilities</p><ul><li>Serve as the primary financial leader for the manufacturing facility, partnering with plant leadership on operational and financial decision‑making</li><li>Oversee plant-level accounting, close processes, forecasting, and budgeting activities</li><li>Manage standard costing, cost variance analysis, labor and overhead absorption, and margin analysis</li><li>Lead inventory accounting and controls, including cycle counts, physical inventories, and reconciliation</li><li><strong>Support inventory planning, stock builds, and excess & obsolete (E& O) inventory management</strong></li><li>Analyze production, inventory, and operational KPIs to identify risks, trends, and improvement opportunities</li><li>Ensure compliance with internal controls, company policies, and GAAP requirements</li><li>Collaborate with supply chain, operations, and corporate finance teams on planning and performance initiatives</li><li>Assist with audit support and internal/external reporting as required</li></ul><p><br></p><p>If you meet these requirements and are interested in this great opportunity, please email your resume in confidence to Ryan Genua at Ryan.Genua@roberthalf com. All inquiries are confidential. At Robert Half we never distribute your resume without your permission.</p><p><br></p>
  • 2026-03-26T19:18:42Z
Budget Analyst
  • Northampton, MA
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • <p><strong><u>Finance Opportunity | Mission-Driven Nonprofit (Hybrid)</u></strong></p><p><strong>Location</strong>: Western Massachusetts</p><p><strong>Position Type:</strong> Full Time/Permanent Position</p><p><strong>Recruiter Contact</strong>: Sal Fiorillo - Sal.Fiorillo@Roberthalf</p><p><strong>Reference</strong>: SF0013380292</p><p><br></p><p>A growing, mission-driven organization is adding a key finance professional to support organization-wide budgeting, forecasting, and financial planning. This role partners closely with program leadership, grants, and senior management to ensure strong fiscal stewardship while directly supporting services that make a real difference in people’s lives. If you enjoy owning the budget, working cross-functionally, and seeing the real-world impact of your work, this is a standout opportunity.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Lead annual operating and capital budgeting across multiple programs and cost centers</li><li>Build multi-year financial projections and scenario models tied to strategic growth</li><li>Partner with program leaders to develop realistic, compliant, mission-aligned budgets</li><li>Monitor budget-to-actuals, investigate variances, and provide actionable insights</li><li>Prepare financial reporting for senior leadership and board-level stakeholders</li><li>Support grant, contract, and government-funded program budgeting and compliance</li><li>Improve budgeting tools, processes, and internal controls</li></ul><p><strong>What We’re Looking For</strong></p><ul><li>5+ years of experience in budgeting, financial planning, or financial analysis</li><li>Bachelor’s degree in Finance, Accounting, or related field (Master’s a plus)</li><li>Experience in nonprofit, healthcare, or human services environments preferred</li><li>Strong Excel skills and comfort working with financial systems</li></ul><p><strong>Why We Like This Role / Company</strong></p><ul><li><strong>Meaningful mission</strong> – Your work directly supports a great cause!</li><li><strong>Visible impact</strong> – This is a high-impact role with exposure across programs, funding sources, and leadership</li><li><strong>Growth & stability</strong> – Expanding organization with long-term growth plans</li><li><strong>Supportive leadership</strong> – CFO and Controller are approachable, flexible, and genuinely great to work for</li><li><strong>Culture matters</strong> – Collaborative environment that values flexibility, trust, and work-life balance</li></ul><p>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to the email listed above and reference SF0013380292.</p><p>All inquiries are confidential. Please note at Robert Half we never present your background to a client company without your permission.</p>
  • 2026-03-18T13:43:44Z