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5 results for It Systems Analyst in Harrisburg, PA

Oracle HCM Systems Analyst
  • Reading, PA
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • We are looking for an Oracle HCM Systems Analyst to support learning and system enablement initiatives for HR technology programs in Reading, Pennsylvania. This Long-term Contract position is best suited for someone who can blend instructional design expertise with strong systems knowledge to improve user adoption, training effectiveness, and operational consistency. The person in this role will work onsite and partner with stakeholders to create impactful learning solutions, evaluate training needs, and strengthen governance across Oracle HCM-related processes.<br><br>Responsibilities:<br>• Create and maintain engaging training resources such as digital learning modules, reference materials, standard work documents, and awareness communications that support Oracle HCM users.<br>• Partner with business stakeholders to analyze audience needs, identify skill gaps, and recommend practical learning approaches aligned with operational goals.<br>• Use instructional design methods and user-focused content strategies to build clear, effective training experiences for different employee groups.<br>• Track training performance through metrics and reporting, using data insights to improve content quality, adoption rates, and overall program effectiveness.<br>• Support governance efforts by refining documentation practices, reviewing training materials for consistency, and helping establish sustainable learning standards.<br>• Coordinate system education efforts tied to Oracle HCM initiatives, including user outreach, learning event promotion, and readiness activities.<br>• Participate in upgrade and change-impact reviews to determine how system updates affect current training assets and where new materials are needed.<br>• Lead communication and change-support activities that help users adapt to new processes, tools, and system enhancements.<br>• Identify opportunities to modernize learning delivery by incorporating emerging technologies, AI-enabled tools, and innovative content development practices.
  • 2026-10-15T00:00:00Z
Help Desk/Desktop Support Analyst
  • York, PA
  • onsite
  • Temporary to Hire
  • 23.75 - 27.5 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to join a team in Pennsylvania in a contract-to-permanent capacity. This position focuses on delivering hands-on technical support for end-user devices, business applications, and workplace technology across an active operational environment. The ideal candidate is comfortable resolving desktop and laptop issues, supporting Microsoft tools and mobile devices, and providing responsive service to employees while maintaining accurate support records.<br><br>Responsibilities:<br>• Provide day-to-day technical support for desktops, laptops, printers, projectors, and other end-user hardware across the site.<br>• Set up, update, and maintain workstation configurations so systems remain aligned with approved software versions and operational standards.<br>• Record, manage, and close support incidents through ServiceNow while keeping detailed notes on troubleshooting steps and outcomes.<br>• Assist employees with Microsoft 365 tools, including Outlook, Office applications, and OneDrive, as well as Android and Apple mobile devices.<br>• Track equipment inventory and document device changes such as installations, relocations, and removals using established change management practices.<br>• Guide users on effective use of workstations, software applications, and the local network environment through informal training and support.<br>• Troubleshoot issues affecting shop floor machines and related systems, with role-specific training provided as needed.<br>• Support additional business applications and software platforms as operational needs evolve.<br>• Move throughout office and production areas regularly, including climbing stairs and walking the shop floor multiple times during the day to deliver on-site assistance.
  • 2026-10-15T00:00:00Z
Help Desk/Desktop Support Analyst
  • Harrisburg, PA
  • onsite
  • Temporary to Hire
  • 0 - 0 USD / Yearly
  • We are looking for a Help Desk/Desktop Support Analyst to join a client-focused IT support team in Pennsylvania. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys solving technical problems, supporting end users across a Microsoft-based environment, and delivering dependable service both remotely and onsite. The role offers a mix of hands-on desktop support, account administration, and day-to-day operational troubleshooting while working closely with users to keep systems running smoothly.<br><br>Responsibilities:<br>• Deliver timely support for everyday hardware, software, and access-related issues submitted through the service desk.<br>• Diagnose and resolve problems affecting desktops, laptops, printers, and other end-user devices in both remote and onsite settings.<br>• Prepare and deploy workstations, install business applications, and set up user profiles and accounts for new or existing staff.<br>• Monitor technical alerts and respond to basic network or connectivity issues using internal support and monitoring tools.<br>• Perform routine administration tasks within Active Directory and Microsoft 365 to maintain user access and system functionality.<br>• Apply patches, support endpoint protection efforts, and help maintain a secure desktop environment across supported devices.<br>• Keep support records accurate and up to date, ensuring troubleshooting steps and resolutions are clearly documented.<br>• Recognize repeated support trends and share recommendations that improve service quality and reduce recurring incidents.<br>• Travel to client locations as needed to provide in-person technical assistance and equipment support.
  • 2026-10-15T00:00:00Z
Business Analyst
  • Reading, PA
  • onsite
  • Temporary to Hire
  • 35.625 - 41.25 USD / Hourly
  • We are looking for a Business Analyst to join a team focused on improving internal technology solutions, strengthening data connectivity, and refining business processes across a largely custom software environment. This contract opportunity with potential for a permanent role is based in Reading, Pennsylvania, and will partner closely with business stakeholders across North America as well as a development team to turn operational needs into well-defined solutions. The role is ideal for someone who can quickly understand new systems, balance multiple initiatives, and communicate clearly in a dynamic setting.<br><br>Responsibilities:<br>• Partner with business teams to uncover needs, define objectives, and translate requests into detailed functional and technical requirements.<br>• Contribute to data integration efforts by helping organize, analyze, and support the movement of commercial and customer information between systems.<br>• Plan and facilitate user acceptance testing by preparing test scenarios, tracking defects, and confirming that delivered solutions align with expected outcomes.<br>• Monitor project activity by coordinating priorities, maintaining timelines, and keeping stakeholders informed on progress and next steps.<br>• Produce clear internal documentation, including intranet content and end-user guides, to encourage effective use of company applications.<br>• Attend cross-functional meetings to build knowledge of internal platforms and provide day-to-day support for business applications.<br>• Work with technical teams to clarify business intent, answer requirement questions, and help move enhancements through delivery.<br>• Help identify process improvement opportunities that increase efficiency and support stronger application adoption across the organization.
  • 2026-10-15T00:00:00Z
Data Analyst
  • New Holland, PA
  • onsite
  • Permanent / Full Time
  • 100000 - 110000 USD / Yearly
  • Our client is seeking an experienced Senior Data Operations Analyst to play a key role in transforming enterprise data into actionable business intelligence. This individual will help drive informed decision-making across underwriting, pricing, claims operations, fraud prevention, and customer experience initiatives while ensuring the organization&#39;s reporting environment remains accurate, reliable, and scalable. <br><br><br><br>The successful candidate will serve as a critical liaison between business stakeholders and technical teams, overseeing data validation, reporting accuracy, and data governance efforts across the organization. This role will be responsible for maintaining trusted data assets, identifying and resolving data quality issues, and supporting ongoing modernization initiatives through advanced analytics and reporting solutions. <br><br><br><br>Key Responsibilities<br><br>Maintain and validate centralized data repositories, ensuring data integrity, consistency, and timely availability. <br>Reconcile and verify data across source systems, data warehouses, semantic models, and reporting platforms.<br>Investigate data discrepancies and partner with Data Engineering and QA teams to implement sustainable solutions. <br>Design, develop, and support operational dashboards and reporting solutions using Power BI. <br>Assist with migration of legacy reporting processes to modern business intelligence platforms. <br>Manage datasets, semantic models, report distributions, and reporting governance processes. <br>Collaborate with business leaders to define reporting requirements and establish data standards. <br>Monitor reporting environments and batch processing activities, including month-end, quarter-end, and year-end operations. <br>Drive continuous improvement initiatives focused on operational efficiency, data quality, and reporting effectiveness.<br><br><br>Qualifications<br><br>Experience within the Property &amp; Casualty insurance industry is required<br>Bachelor&#39;s degree in Data Science, Statistics, Actuarial Science, or a related discipline preferred. <br>8+ years of data analytics, data operations, or business intelligence <br>Strong technical skills in SQL, Python, Excel, ETL processes, data warehousing, and Power BI. <br>Experience with Microsoft Fabric and Medallion Architecture methodologies.<br>Working knowledge of insurance operations, rating structures, actuarial concepts, risk modeling, and regulatory requirements.<br>Ability to partner effectively with technical teams, business stakeholders, and cross-functional leadership groups. <br>Experience with Origami and/or DXC Assure Claims is a plus.
  • 2026-10-15T00:00:00Z