7 results for Customer Service Rep I in Hanover, PA

Manheim, PA
onsite
Permanent
45000 - 60000 USD / Yearly
We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences. Responsibilities:• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.• Assist clients with filing auto and home insurance claims and address billing inquiries.• Update payment plans and follow up on property inspections to ensure compliance with agency processes.• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.• Record customer interactions in the agency management system.• Organize daily priorities using desk management standards and maintain a streamlined workflow.• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.• Build positive relationships with carrier personnel to ensure smooth operations.
2026-02-27T00:00:00Z

Baltimore, MD
onsite
Temporary
16 - 22 USD / Hourly
A busy contact center in the downtown Baltimore area is hiring Call Center Representatives to manage high-volume inbound calls, assist customers, and provide accurate information. Responsibilities:<ul><li>Handle incoming customer calls and document interactions</li><li>Resolve customer issues with a professional and courteous approach</li><li>Update customer accounts and follow scripted messaging</li><li>Escalate unresolved issues to supervisors as needed</li></ul>
2026-03-24T00:00:00Z

Mechanicsburg, PA
onsite
Temporary
18 - 20 USD / Hourly
Do you enjoy helping people and solving problems? Are you a confident communicator who thrives in a fast‑paced environment? We’re looking for a friendly, reliable Call Center Agent to join a team in Mechanicsburg, PA and deliver outstanding customer experiences every day. If you’re customer‑focused, motivated, and ready to grow—this could be the role for you! What You’ll Do<ul><li>Handling inbound and/or outbound calls with professionalism and empathy</li><li>Assisting customers with questions, requests, and issue resolution</li><li>Accurately documenting interactions in our system</li><li>Following call scripts, policies, and quality standards</li><li>Meeting performance goals for call quality, attendance, and productivity</li><li>Collaborating with team members and supervisors to improve service delivery</li><li>Maintaining a positive, customer‑focused attitude at all times</li></ul>
2026-03-17T00:00:00Z

Baltimore, MD
onsite
Temporary
17 - 22 USD / Hourly
A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service, with the potential for extension based on organizational needs. Responsibilities:• Manage high volumes of inbound calls from the public, providing accurate information and support.• Follow established scripts and protocols to ensure consistent communication.• Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.• Ask clarifying questions to understand caller needs and minimize errors.• Direct callers to the appropriate departments or resources based on their concerns.• Accurately document call details and interactions in the system.• Protect caller confidentiality and adhere to organizational policies.• Escalate complex or urgent issues in accordance with provided guidelines.• Work collaboratively with team members to ensure smooth operations.
2026-03-09T00:00:00Z

Lemoyne, PA
onsite
Temporary
25 - 29 USD / Hourly
Do you enjoy meeting new people, exploring your local area, and driving results through face‑to‑face connections? We’re looking for a high‑energy Outside Sales Representative to lead growth efforts across the Lemoyne territory and surrounding communities. If you’re competitive, outgoing, and love the idea of managing your own territory, this is the perfect opportunity. What You’ll Be Doing<ul><li>Grow a portfolio of new business by actively prospecting throughout Lemoyne and nearby regions</li><li>Conduct in‑person visits, consultations, and presentations with potential clients</li><li>Build strong, long‑lasting customer relationships through consistent communication</li><li>Strategically plan your daily routes and appointments to maximize productivity</li><li>Understand customer needs and deliver solutions that truly add value</li><li>Track market activity to stay ahead of trends and competitors</li></ul>
2026-03-04T00:00:00Z

Camp Hill, PA
onsite
Temporary
28 - 31 USD / Hourly
Are you a people‑person who loves building relationships? Do you thrive when you’re out and about rather than stuck behind a desk? We’re looking for a motivated Outside Sales Representative to own the Harrisburg territory and help us expand our footprint across Central PA.This is your chance to join a fast‑growing team where your personality, drive, and ambition matter just as much as your experience. What You’ll Do<ul><li>Prospect, develop, and grow a strong pipeline of new business across the Harrisburg region</li><li>Meet directly with customers to understand their needs and provide tailored solutions</li><li>Manage your territory like your own business—plan routes, schedule appointments, and hit goals</li><li>Build long‑term relationships with clients through consistent follow‑up and excellent service</li><li>Represent our brand with professionalism and confidence in the field</li><li>Stay up‑to‑date on market trends and competitor activity</li></ul>
2026-03-04T00:00:00Z

Gaithersburg, MD
onsite
Temporary
21 - 23 USD / Hourly
We are seeking a dynamic Bilingual Customer Support Coordinator to join our team. This role will play a key part in ensuring exceptional service delivery to our clients and customers by providing support in both English and Spanish. The ideal candidate is a detail-oriented professional with strong communication skills and a passion for helping others.Responsibilities:· Schedule consultations and installation appointments.· Handle inbound/outbound customer calls.· Provide bilingual support to installation teams.· Update CRM notes and manage customer files.· Resolve customer issues professionally.
2026-03-03T00:00:00Z