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3 results for Customer Service Specialist in Hampton, VA

Customer Service Representative

Virginia Beach, VA
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Virginia Beach, Virginia. This is a long-term contract position within the manufacturing industry, where you will play a key role in managing business-to-business (B2B) customer interactions and ensuring smooth order processing. The ideal candidate thrives in a fast-paced environment and excels at cross-functional coordination. Responsibilities: • Process customer quotes and accurately convert them into orders within the designated system. • Verify purchase order details, including pricing, terms, and shipping requirements, to ensure accuracy. • Collaborate with sales, engineering, production, warehouse, and credit teams to address customer needs and resolve issues. • Monitor and communicate order statuses, manage backlogs, and provide timely delivery updates to clients. • Handle product returns, manage credit memos, and process credit applications as needed. • Maintain accurate and up-to-date customer records and documentation. • Assist with shipping logistics, including preparing necessary documentation for smooth delivery. • Identify opportunities for upselling accessories and parts, contributing to revenue growth.
2026-04-13T00:00:00Z

Student Support Representative

Virginia Beach, VA
onsite
Temporary to Hire
20.9 - 22 USD / Hourly
We are looking for a Student Support Representative to guide prospective students through the admissions journey and help them take the next step toward enrollment. This contract opportunity with potential for a long-term role is ideal for someone who combines strong customer service skills with a results-driven approach, ensuring each candidate receives accurate information, timely follow-up, and a supportive experience from initial inquiry through program start. The person in this role will work closely with admissions and campus partners to connect applicants with educational programs that align with their goals. Responsibilities: • Engage with prospective students by phone and through follow-up outreach to explain programs, answer questions, and move candidates through each stage of the admissions process. • Arrange and lead candidate conversations to assess interest, discuss career objectives, and determine whether available programs are a strong fit. • Manage inbound inquiries and proactive outbound contact efforts, helping applicants complete required steps from initial interest through application transfer and orientation readiness. • Maintain accurate and up-to-date records of conversations, application progress, and related admissions activity within the database. • Build a steady pipeline of prospective students through lead generation, community outreach, referral development, and consistent follow-up activity. • Partner with financial aid staff, admissions teams, and campus leadership to create a smooth and supportive enrollment experience for each applicant. • Track daily recruiting results and share activity updates with leadership to support performance reviews, planning, and enrollment strategy discussions. • Complete assigned tasks in alignment with admissions policies, compliance standards, and departmental expectations while contributing positively to the team environment.
2026-04-27T00:00:00Z

Student Support Representative

Virginia Beach, VA
remote
Temporary to Hire
20.9 - 22 USD / Hourly
We are looking for a remote Student Support Representative to guide prospective students through the admissions journey and help them take the next step toward enrollment. This contract opportunity is ideal for someone who thrives in a fast-paced, service-focused environment and can build trust with candidates through clear communication and consistent follow-up. The person in this role will act as a key point of contact from initial inquiry through program start, helping ensure each student receives accurate information and a smooth onboarding experience.We’re excited to connect with strong talent for this opportunity. While all qualified candidates are encouraged to apply, this role is best aligned with individuals in the Pacific Time Zone (PST) or those who can consistently support PST working hours. Responsibilities:• Engage with prospective students by phone and other approved outreach methods to explain program options, admissions steps, and next actions in a clear and supportive manner.• Coordinate and lead applicant interviews, assess alignment between student goals and available programs, and help identify candidates who are prepared for enrollment.• Manage incoming inquiries and proactive outbound follow-up throughout the admissions cycle, ensuring applicants stay on schedule for orientation and program start dates.• Process applications and related documentation accurately while maintaining detailed, timely records of all interactions and status updates in the database.• Build and maintain a healthy enrollment pipeline through lead generation efforts, community outreach, referral activity, and ongoing communication with interested candidates.• Track daily recruitment and admissions activity, prepare updates on progress and outcomes, and participate in strategy discussions with leadership.• Partner with financial aid staff, admissions teams, and campus leadership to create a coordinated and positive experience for each prospective student.• Maintain compliance with admissions policies and applicable guidelines while delivering attentive, student-centered service in every interaction.• Support additional enrollment or student service tasks as needed to meet team goals and operational priorities.
2026-04-23T00:00:00Z