Are you passionate about driving business success through technology solutions? We are seeking an experienced Implementation Consultant to join our detail oriented Services team, where you’ll play a critical role leading and supporting the rollout of our industry-leading enterprise software for manufacturing and packaging clients. What You’ll Do: Lead customer implementation activities including requirements workshops, solution configuration, process documentation, and end-user training. Facilitate both onsite and virtual client engagements, supporting customers throughout the entire project life cycle—from discovery to go-live. Analyze business requirements and translate them into tailored solutions, leveraging deep knowledge of ERP and manufacturing best practices. Deliver effective presentations and knowledge transfer sessions to foster solution adoption and long-term client value. Develop and maintain standardized training materials, comprehensive documentation, and other delivery assets. Assist with customer-facing proposals and presentations, supporting both delivery and presales cycles. Identify delivery risks and issues proactively, escalating as needed and collaborating across teams to resolve challenges and ensure timely project milestones. Mentor peers and promote best practices within the detail oriented Services team. Contribute to internal initiatives such as process improvement, sales support, and the development of consulting assets. Travel up to 50% to support client engagements, onsite training, and project execution. What You Bring: Bachelor’s degree in Computer Science, Packaging, or a related discipline, or equivalent experience. 4+ years’ experience delivering and supporting enterprise software solutions, ideally within the ERP, printing, or packaging industries. Advanced organizational skills with proven ability to manage several priorities and projects concurrently. Excellent verbal and written communication skills; aptitude for leading client-facing meetings and presentations at all organizational levels. Strong analytical, troubleshooting, and problem-solving abilities with high attention to detail. Self-motivated, independent, and collaborative working style. Willingness and availability to travel as project needs dictate (up to 50%).
We are looking for a skilled Design Consultant to join our team on a contract basis. This role involves providing expert guidance in workplace technology design, collaborating with clients to deliver solutions that align with their goals and standards. The position is fully remote, offering flexible working hours, and is based out of Toms River, New Jersey.<br><br>Responsibilities:<br>• Collaborate with clients, designers, and project teams to assess project objectives and recommend technology design solutions tailored to business needs.<br>• Provide expert advice on audiovisual systems, security infrastructure, and low-voltage equipment, ensuring alignment with workplace standards.<br>• Develop and refine design documentation, including detailed AutoCAD and Revit drawings, system diagrams, and equipment lists.<br>• Create project-ready materials by applying workplace technology standards to client-provided base files.<br>• Coordinate with technicians, engineers, and external partners to maintain accuracy and consistency across all deliverables.<br>• Ensure seamless integration between design specifications, drawings, and system requirements.<br>• Participate in project meetings, offering insights and updates to support stakeholder coordination.<br>• Assist with the preparation of addenda, narratives, and other design-related communications.<br>• Evaluate functionality, scalability, and user experience considerations to support informed design decisions.<br>• Monitor and organize updates to ensure project milestones are met effectively.