<p><strong>Accountant - Green Energy. Hybrid.</strong></p><p> </p><p>Our client a cutting edge and highly successful green energy producer based in Greenwich, CT continues to build out their accounting team. This position is the right hand to the Assistant Controller and will focus on the close as well assisting with financial analysis. The firm is known for having top leadership, a positive fast paced environment, and a reasonable work / life balance.</p><p><br></p><p>For immediate consideration email you resume to austin.royle@roberthalf.</p><p><br></p>
We are looking for a skilled Low Voltage Systems Technician to join our team in Dayton, New Jersey. This role involves installing, programming, and maintaining advanced low voltage systems and home automation solutions for residential and small commercial projects. If you have a passion for technology and hands-on experience in this field, we encourage you to apply.<br><br>Responsibilities:<br>• Install, configure, and maintain low voltage systems such as structured wiring, audio/video setups, security systems, and home automation technologies.<br>• Program and integrate home automation platforms, including Control4, Crestron, Lutron, Savant, or similar systems.<br>• Perform wiring tasks, including running cables, terminating connections, and ensuring compliance with electrical codes.<br>• Set up and optimize Wi-Fi networks using equipment such as Ubiquiti to achieve seamless connectivity.<br>• Troubleshoot and resolve technical issues related to system installations and integrations.<br>• Conduct site surveys and assessments to ensure proper system design and implementation.<br>• Maintain accurate documentation of installations, configurations, and maintenance activities.<br>• Collaborate with clients and team members to deliver high-quality solutions tailored to specific needs.<br>• Adhere to safety standards and protocols while working in confined spaces or at heights.<br>• Travel to job sites as needed to complete installations and service calls.
We are looking for a detail-oriented Administrative Assistant to join our team in Maspeth, New York. As part of this long-term contract position, you will play a vital role in ensuring the smooth operation of daily administrative functions while maintaining a high standard of attention to detail. This role offers an excellent opportunity to contribute to an organized and efficient office environment.<br><br>Responsibilities:<br>• Handle incoming calls, providing courteous and attentive responses to inquiries.<br>• Perform accurate data entry tasks to maintain up-to-date records and documentation.<br>• Support general office operations by organizing files, scheduling appointments, and managing correspondence.<br>• Act as the first point of contact by welcoming visitors and directing them appropriately.<br>• Assist with administrative tasks, including preparing reports, maintaining office supplies, and coordinating meetings.<br>• Ensure the timely handling of emails and other communications.<br>• Collaborate with team members to address various administrative needs.<br>• Monitor and maintain office equipment to ensure functionality.<br>• Uphold confidentiality when managing sensitive information.<br>• Contribute to a positive and productive work environment through effective communication and teamwork.
<p>benefits:</p><ul><li>health insurance</li><li>paid time off</li></ul><p><br></p><p>Growing professional services company in Monroe seeks Senior Accountant to join small team. The Senior Accountant will report directly to the Director of Accounting and Finance and will be responsible for various Corporate and Operational Accounting functions including (but not limited to) the following;</p><p> </p><ul><li>Own designated areas of the general ledger, including journal entries, reconciliations, and month-end close activities</li><li>Ensure timely, accurate completion of close processes </li><li>Prepare, review, and maintain fully supportable balance sheet reconciliations</li><li>Perform detailed P& L and balance sheet analysis, identifying trends, risks, and anomalies</li><li>Prepare internal reports and supporting schedules in accordance with US GAAP</li><li>Prepare audit schedules and respond to audit inquiries efficiently and accurately</li><li>Partner with external tax advisors and internal stakeholders to support tax filings, provisions, and compliance activities</li><li>Checking the bank daily for cash deposits, applying payments to customer accounts.</li><li>Paying vendors, maintaining payable history.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Accounts Payable Clerk to join our team near Fair Lawn, New Jersey. In this Contract to permanent position, you will play a vital role in ensuring financial accuracy and supporting smooth operations within the accounts payable function. This opportunity is ideal for someone who thrives in a fast-paced environment and is passionate about maintaining organized and efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Process vendor invoices, expense reports, and check requests with precision and adherence to deadlines.</p><p>• Verify invoice approvals, coding, and supporting documentation for accuracy and compliance.</p><p>• Reconcile vendor statements and address billing discrepancies effectively.</p><p>• Maintain organized accounts payable files and ensure all records are audit-ready.</p><p>• Prepare weekly payment batches, including checks, ACH transfers, and wire payments.</p><p>• Assist with month-end close processes, such as accruals and financial reporting.</p><p>• Communicate professionally with vendors, internal teams, and other entities to resolve payment-related issues.</p><p>• Perform account reconciliations to ensure the accuracy of disbursements, advances, and refunds.</p><p>• Generate detailed reports on fee advances, aging accounts, and recovery progress.</p><p>• Support process improvement initiatives and contribute to financial projects as needed.</p>
<p>We are looking for an experienced Admin Associate to provide high-level support to C-suite executives in a dynamic, fast-paced environment. This is a contract position based in New York, NY. Requiring exceptional organizational skills and the ability to manage multiple priorities effectively. The selected candidate will play a critical role in ensuring seamless administrative operations and fostering collaboration between internal teams and external partners.</p><p><br></p><p>Responsibilities:</p><p>• Manage executive calendars, schedule meetings, and coordinate travel arrangements to optimize time and efficiency.</p><p>• Welcome and guide external vendors during onsite visits, ensuring compliance with company protocols and proper access.</p><p>• Monitor and maintain inventory of office supplies, placing orders and tracking expenses to ensure smooth operations.</p><p>• Act as a liaison between executives and internal stakeholders, facilitating clear communication and efficient workflows.</p><p>• Partner with security teams to manage access badges, visitor logs, and ensure adherence to safety standards.</p><p>• Collaborate with cleaning vendors to uphold office cleanliness and address facility-related concerns promptly.</p><p>• Provide ad hoc administrative support to executives, handling tasks with professionalism and discretion.</p><p>• Ensure accurate record-keeping and documentation for administrative processes and supply management.</p><p>• Coordinate with suppliers to ensure timely delivery and resolve any logistical issues.</p><p>• Support the C-suite by maintaining confidentiality and delivering exceptional service in all aspects of the role.</p>
<p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
<p><strong>Senior QA Automation Engineer (Contract – 12 Months, Potential Extension)</strong></p><p><strong>Location:</strong> Princeton, NJ (Preferred)</p><p><strong>Work Hours:</strong> 8 AM – 5 PM EST</p><p><strong>About the Role</strong></p><p>We are seeking an experienced <strong>Senior QA Automation Engineer</strong> to support automated testing efforts across data pipelines, analytics workflows, and cloud‑based data platforms. This role focuses heavily on SQL, Python, and Databricks, and will play a key part in ensuring high‑quality, reliable software delivery.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design and develop automated tests for Databricks workflows and Python-based data processing.</li><li>Build and maintain test frameworks utilizing Python and SQL.</li><li>Integrate automated tests into CI/CD pipelines (experience with Harness is a plus).</li><li>Create, maintain, and execute test cases for both existing and new user stories.</li><li>Collaborate with cross-functional engineering and product teams to ensure full coverage and consistent, reliable release quality.</li><li>Support testing for the SonarQube rollout and reporting initiative.</li></ul>
<p><strong>Role Summary</strong></p><p>As a Technical Project Manager focused on data and AWS cloud, you will lead the planning, execution, and delivery of engineering efforts involving data infrastructure, data platforms, analytics, and cloud services. You will partner with data engineering, analytics, DevOps, product, security, and business stakeholders to deliver on key strategic initiatives. You are comfortable navigating ambiguity, managing dependencies across teams, and ensuring alignment between technical direction and business priorities.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead end-to-end technical projects pertaining to AWS cloud, data platforms, data pipelines, ETL/ELT, analytics, and reporting.</li><li>Define project scope, objectives, success criteria, deliverables, and timelines in collaboration with stakeholders.</li><li>Create and maintain detailed project plans, roadmaps, dependency maps, risk & mitigation plans, status reports, and communication plans.</li><li>Track and monitor project progress, managing changes to scope, schedule, and resources.</li><li>Facilitate agile ceremonies (e.g., sprint planning, standups, retrospectives) or hybrid methodologies as appropriate.</li><li>Serve as the bridge between technical teams (data engineering, DevOps, platform, security) and business stakeholders (product, analytics, operations).</li><li>Identify technical and organizational risks, escalate when needed, propose mitigation or contingency plans.</li><li>Drive architectural and design discussions, ensure technical feasibility, tradeoff assessments, and alignment with cloud best practices.</li><li>Oversee vendor, third-party, or external partner integrations and workstreams.</li><li>Ensure compliance, security, governance, and operational readiness (e.g., data privacy, logging, monitoring, SLA) are baked into deliverables.</li><li>Conduct post-implementation reviews, lessons learned, and process improvements.</li><li>Present regularly to senior leadership on project status, challenges, KPIs, and outcomes.</li></ul>
We are looking for an Intermediate Accountant to join our team in Newark, New Jersey. This is a long-term contract opportunity in the non-profit industry, ideal for someone who is detail oriented and has a strong foundation in accounting principles and practices. The role focuses on managing financial records, journal entries, and month-end processes.<br><br>Responsibilities:<br>• Prepare and maintain general ledgers to ensure accurate financial reporting.<br>• Record and review journal entries to comply with accounting standards.<br>• Handle month-end closing activities, including reconciliations and adjustments.<br>• Monitor and analyze debits and credits to maintain balanced accounts.<br>• Utilize accounting software to manage financial transactions and records.<br>• Support accounts payable and accounts receivable operations.<br>• Assist in accrual accounting processes to ensure proper allocation of expenses.<br>• Collaborate with property management teams to address financial needs.<br>• Use Excel to create reports and analyze financial data.<br>• Ensure compliance with auditing requirements and standards.
<p>We are looking for a dedicated Desktop Support Analyst to join our team in New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and enhance network and security systems to ensure optimal performance and reliability.</p><p>• Provide consistent support for hardware and software across multiple locations.</p><p>• Collaborate with the IS& T Manager to align technical operations with business strategies.</p><p>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.</p><p>• Respond promptly to critical on-call support needs, including nights and weekends.</p><p>• Troubleshoot and resolve technical issues efficiently to minimize downtime.</p><p>• Implement configuration management practices to streamline technology processes.</p><p>• Manage and support Active Directory accounts and permissions.</p><p>• Ensure proper backup procedures are in place and functioning effectively.</p><p>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.</p>
<p>My client is a high growth Consumer Products startup (mid-cap) that has PE backing from some of the biggest names in the industry. I have worked with the CFO to build out their Finance and Accounting team, placing several people (all net new positions due to growth) on their team.</p><p> </p><p>The VP of Finance is looking to add a Controller to their NYC team with direct exposure to the CFO office.</p><p> </p><p>They are in the office 5 days a week in midtown NYC.</p><p> </p><p>As always, these are permanent, full time, fully benefited salaried positions (these are NOT temp, or temp to perm).</p><p> </p><p>Compensation is based on experience:</p><p>The range is between $175k - $210k base + discretionary bonus + equity</p><p> </p><p>What you will do:</p><ul><li>Running the Month End Close and producing Financial Statements</li><li>They follow ASC 606, manage the revenue recognition </li><li>Working with the full P& L</li><li>Support ad hoc reporting for the PE </li><li>They are on NetSuite</li><li>Will manage 1-3 staff</li></ul><p> </p><p>Who are you?</p><ul><li>B4 foundation or top regional auditing firm is required</li><li>CPA or Parts Passed highly is required</li><li>ASC 606 is highly preferred</li><li>Hands on Controllership experience </li><li>Experience with NetSuite, Oracle is highly preferred</li><li>A minimum of a BA/BS in Accounting from a top accredited school</li><li>8+ years of experience. </li></ul><p> </p><p>Exceptional communications skills are required. A great dynamic personality and the ability to work along your fellow colleagues is crucial.</p><p>He or she must be able to effectively collaborate with individuals both inside and outside the company.</p><p> </p><p>If you would like to be considered for this position, please email your resume in a word document to Kevin.Chin@Roberthalf</p>
We are looking for a skilled Desktop Support Technician to join our team in Uniondale, New York. In this role, you will collaborate with the Desktop Services team to ensure the seamless setup, deployment, and maintenance of laptops, as well as provide technical assistance to resolve user issues. The ideal candidate will have hands-on experience in troubleshooting hardware, software, and connectivity problems while maintaining documentation for processes and procedures.<br><br>Responsibilities:<br>• Prepare and image new and existing laptops using standard imaging tools.<br>• Develop clear and comprehensive documentation for both new and established procedures.<br>• Configure workstations and cubicles for new employees and contractors.<br>• Address helpdesk tickets related to hardware, software, operating systems, and user accounts.<br>• Provide support for end-user software, connectivity issues, and general IT services.<br>• Maintain the security and integrity of enterprise data on client computers and during data transfers.<br>• Oversee and manage printers, scanners, and other peripheral devices.<br>• Administer user accounts, permissions, and storage allocations in line with privacy and security standards.<br>• Diagnose and resolve workstation hardware and software issues, escalating complex incidents as needed.<br>• Implement and recommend updates, patches, and reconfigurations for software and hardware systems.
We are looking for an experienced Accounting Manager/Supervisor to oversee critical financial operations and ensure the accuracy of accounting processes. This role requires a meticulous individual with a strong understanding of general ledger management, financial statement audits, and month-end closing procedures. Based in Westbury, New York, this position offers an excellent opportunity to contribute to the financial health of the organization.<br><br>Responsibilities:<br>• Lead month-end closing activities, ensuring accurate and timely completion of all financial reports.<br>• Manage and maintain the general ledger, ensuring all transactions are properly recorded and reconciled.<br>• Oversee financial statement audits, collaborating with auditors to provide necessary documentation and resolve queries.<br>• Perform detailed account reconciliations to ensure the integrity of financial data.<br>• Prepare and post journal entries, ensuring compliance with accounting standards and regulations.<br>• Monitor and analyze financial data to identify discrepancies and implement corrective actions.<br>• Develop and maintain accounting policies and procedures to enhance operational efficiency.<br>• Provide guidance and support to less experienced accounting staff, fostering their growth and development.<br>• Collaborate with cross-functional teams to streamline accounting processes and improve reporting accuracy.
<p><strong>Stable and growing CPA firm with 2 offices in the NJ/PA market seeks a Senior Auditor to join their stable team. As a Senior Auditor you will be tasked with auditing health/welfare funds, pension funds, as well as getting involved with writeups/compilations and agreed upon procedures for various clients in different industries. This role will gain exposure to taxes as well, no experience needed, will train on taxes if you have the audit experience. Great opportunity in a hybrid work environment, with flexibility for family responsibilities. </strong></p>
We are seeking a highly skilled Scientific Data Scientist or Software Engineer with a strong academic foundation and hands-on experience developing scientific software. The ideal candidate combines deep STEM expertise with rigorous coding ability, and has a demonstrated track record of integrating, evaluating, and advancing scientific software systems. <br> Technical Skills Fluent proficiency in Python (required). Strong ability to design, implement, and maintain scientific software applications and codebases—beyond general AI/ML model development. Experience contributing to third-party or open-source scientific software projects.
We are looking for an experienced Director to join our Media Analytics & Customer Success team in Pearl River, New York. In this role, you will lead strategic initiatives that drive client success by combining data-driven insights with advanced media analytics. You will collaborate with cross-functional teams to deliver impactful solutions for a diverse portfolio of clients across multiple media channels.<br><br>Responsibilities:<br>• Develop and oversee the implementation of measurement frameworks, campaign data strategies, and media testing plans to optimize client campaigns.<br>• Act as a senior analytics lead for key accounts, translating complex performance data into actionable strategies and communicating insights to executive-level stakeholders.<br>• Enhance media analytics offerings by identifying links between performance metrics and variables such as touchpoints, geography, creative sequencing, and channel placement.<br>• Design and manage advanced reporting solutions using tools like Tableau, Datorama, and Excel to deliver clear and visually engaging campaign insights.<br>• Analyze diverse data sources, including first-party and third-party data, ad server logs, and market research, to uncover insights that refine marketing strategies.<br>• Provide leadership and mentorship to a team of analysts, setting annual goals, conducting performance reviews, and refining team structure to achieve optimal results.<br>• Collaborate with internal teams such as Client Services, Data Science, and Business Intelligence to identify and implement the best solutions for client needs.<br>• Lead client-facing discussions, offering thought leadership and strategic guidance to ensure alignment with business objectives.<br>• Stay updated on industry trends and innovations to continuously evolve analytics strategies and practices.
<p>Our client is looking for an experienced and dynamic Human Resources Manager to lead and oversee all aspects of HR operations within their organization. This role is ideal for a proactive, detail-oriented individual with a strong background in employee relations, benefits management, recruitment, and workforce development. Joining the team in New York, you will play a key role in fostering a positive and productive work environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage the full recruitment cycle, including sourcing candidates, conducting interviews, and facilitating the hiring process.</p><p>• Oversee onboarding and offboarding processes to ensure smooth transitions for employees.</p><p>• Administer employee benefits programs and address inquiries to ensure understanding and satisfaction.</p><p>• Handle employee relations matters by addressing concerns, resolving conflicts, and promoting a supportive workplace.</p><p>• Maintain and optimize HRIS systems to streamline HR operations and data management.</p><p>• Develop and implement compensation strategies that align with organizational goals and market standards.</p><p>• Lead learning and development initiatives to promote employee growth and career advancement.</p><p>• Monitor compliance with labor laws and company policies, ensuring adherence to regulations.</p><p>• Collaborate with leadership to align HR strategies with overall business objectives.</p><p>• Analyze HR metrics and provide insights to improve workforce efficiency and engagement.</p><p><br></p><p>Please reach out to Kimberly Chorba on LinkedIn for more information</p>
We are looking for an experienced Project Manager/Sr. Consultant to oversee and deliver IT projects with precision and efficiency. This role involves collaborating with clients to identify optimal solutions, managing project timelines and budgets, and ensuring seamless execution from start to finish. The ideal candidate will act as a key liaison between technical teams and clients, driving exceptional service and maintaining clear communication throughout the project lifecycle.<br><br>Responsibilities:<br>• Collaborate with sales and IT leadership to define project scope, objectives, and estimates.<br>• Analyze project constraints and propose alternatives to mitigate risks and improve workflows.<br>• Organize and participate in meetings with internal teams and clients to ensure alignment.<br>• Track project progress, ensure deadlines are met, and manage scope changes effectively.<br>• Maintain regular communication with clients to provide updates on milestones and address inquiries.<br>• Develop detailed documentation for technical project plans and ensure accuracy.<br>• Assign tasks to technical teams, monitor progress, and provide necessary support.<br>• Coordinate with clients to set clear expectations for deliverables and timelines.<br>• Work with third-party vendors to align configurations and communicate requirements.<br>• Conduct quality checks on completed work and coordinate training for clients on new technologies.
We are looking for an experienced Portfolio Manager to join a leading financial services team in New York, New York. This role requires a strong background in quantitative research and systematic trading strategies, with a focus on global futures and equities markets. As part of the Quantitative Investment team, you will have the opportunity to design innovative strategies, manage live portfolios, and collaborate with experts to enhance investment performance.<br><br>Responsibilities:<br>• Develop and refine systematic trading strategies for global futures and equities markets.<br>• Conduct in-depth research using large-scale financial datasets and alternative data sources.<br>• Apply advanced econometric, statistical, and machine learning techniques to identify investment opportunities.<br>• Manage live portfolios, including executing trades, assessing risks, and analyzing performance.<br>• Optimize portfolio construction with advanced risk models and transaction cost analysis.<br>• Monitor market conditions to adjust strategies and maintain effective exposures.<br>• Collaborate with data scientists, engineers, and traders to improve research and execution infrastructure.<br>• Present research insights and portfolio performance to senior leadership and clients.<br>• Contribute to thought leadership through internal discussions and external publications.
We are looking for an entry-level Paralegal to join a dynamic personal injury law firm located in Westbury, New York. This role offers a unique opportunity to work closely with experienced attorneys in a collaborative and supportive environment. If you are eager to expand your legal knowledge and grow your career, this position provides excellent learning opportunities and mentorship.<br><br>Responsibilities:<br>• Manage legal cases from initiation to resolution, ensuring all necessary tasks are completed promptly.<br>• Review and analyze medical updates and interrogatories to support case development.<br>• Request and organize medical records for legal proceedings.<br>• Prepare and draft legal documents, including pleadings, memos, and correspondence.<br>• File legal documents electronically using the appropriate systems.<br>• Receive training in trial preparation to enhance litigation skills.<br>• Collaborate with attorneys in a one-to-one ratio for case management and strategy development.
We are looking for an experienced Sailpoint Architect to join our team in West Orange, New Jersey. This role involves designing and implementing application architecture solutions, leveraging SailPoint and related technologies to enhance system functionality and security. The ideal candidate will have a strong background in software development and cloud-based frameworks, with a passion for creating efficient, scalable applications.<br><br>Responsibilities:<br>• Develop and implement robust application architectures using SailPoint and other relevant technologies.<br>• Collaborate with cross-functional teams to design scalable solutions that align with business objectives.<br>• Create and maintain APIs to ensure seamless integration between systems.<br>• Utilize AWS technologies to optimize cloud-based application performance.<br>• Lead the development of secure and efficient applications using .NET and ASP.NET frameworks.<br>• Troubleshoot and resolve technical issues related to application architecture.<br>• Conduct regular assessments to ensure compliance with security standards and best practices.<br>• Provide technical guidance and mentorship to less experienced team members.<br>• Stay updated on emerging technologies and recommend innovative solutions to improve system efficiency.
We are looking for an experienced DevOps Engineer to join our dynamic team in New York, New York. In this role, you will play a key part in optimizing and automating our infrastructure to ensure seamless operations. The ideal candidate is passionate about cloud technologies, automation, and driving efficiency across development and deployment processes.<br><br>Responsibilities:<br>• Develop and maintain scalable infrastructure solutions using cloud platforms such as AWS.<br>• Automate deployment pipelines to enhance efficiency and consistency.<br>• Manage container orchestration systems, including Kubernetes, to ensure application reliability.<br>• Implement configuration management tools like Ansible to streamline system setup and maintenance.<br>• Utilize Terraform to define and provision infrastructure as code.<br>• Monitor system performance and troubleshoot issues to ensure high availability.<br>• Collaborate with development teams to integrate DevOps practices into workflows.<br>• Identify opportunities for process improvements and implement solutions.<br>• Ensure security and compliance standards are adhered to across infrastructure.<br>• Document processes and share knowledge to promote team growth.
We are looking for a skilled Help Desk Analyst to provide exceptional technical support and ensure smooth IT operations for our team. This role involves addressing hardware and software issues, maintaining system functionality, and supporting staff with technology-related needs. The ideal candidate thrives in a fast-paced environment, demonstrates strong problem-solving skills, and has a proactive approach to customer support.<br><br>Responsibilities:<br>• Deliver comprehensive technical support for Windows PCs, Microsoft Office applications, Zoom, Slack, and secure file transfer systems.<br>• Ensure seamless functionality during scheduled meetings by proactively managing room technology and resolving interruptions.<br>• Diagnose and resolve a range of IT issues, including hardware failures, software errors, connectivity challenges, and access problems.<br>• Track and manage IT support requests using a ticketing system, escalating complex issues when necessary.<br>• Assist with system installations, upgrades, and updates while contributing to IT-related projects.<br>• Uphold security protocols and compliance standards when handling sensitive files and confidential information.<br>• Provide training and guidance to employees on commonly used IT tools and applications.<br>• Collaborate with remote IT teams to support cross-office initiatives and system-wide projects.
We are looking for an experienced AI Conversation Designer to join our team in New York, New York. In this long-term contract role, you will be responsible for creating seamless and intuitive conversational experiences for various platforms. Your expertise in interaction design and conversational AI will help deliver exceptional user engagement and satisfaction.<br><br>Responsibilities:<br>• Design and implement conversational AI experiences tailored to meet user needs and business goals.<br>• Create and refine interaction flows and logic for web pages and online platforms.<br>• Develop web forms and optimize user interactions for seamless consumer-to-business (C2B) engagement.<br>• Collaborate with cross-functional teams to ensure consistency in design and functionality.<br>• Conduct usability testing to identify and address areas for improvement in the conversation design.<br>• Analyze user behavior data to refine and enhance conversational experiences.<br>• Maintain up-to-date knowledge of industry trends and best practices in AI and interaction design.<br>• Document and communicate design strategies and decisions to relevant stakeholders.<br>• Ensure the scalability and efficiency of AI-driven interactions for diverse use cases.<br>• Troubleshoot and resolve any design-related issues to maintain high-quality user experiences.
