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1 result for Help Desk Tier 3 in Atlanta, GA
- Atlanta, GA
- remote
- Temporary / Contract
- - USD / Hourly
- <p><strong>Job Title:</strong> ERP Specialist</p><p><strong>Role Type:</strong> Contract (6 Months, Potential to Extend)</p><p><strong>Work Location:</strong> Hybrid – Atlanta, GA</p><p><strong>Schedule:</strong> Full-Time (40 hrs/week)</p><p><br></p><p>Position Overview</p><p>We are seeking an experienced <strong>ERP Specialist</strong> for a 6-month contract engagement with potential for extension. In this role, you will be instrumental in supporting, optimizing, and configuring our Enterprise Resource Planning (ERP) platform to align with business operations across finance, supply chain, and reporting functions.</p><p><br></p><p>Working closely with cross-functional business leads, IT, and external implementation partners, you will manage day-to-day functional support, troubleshoot system issues, design process improvements, and assist with integrations and reporting enhancements.</p><p>Key Responsibilities</p><ul><li><strong>System Administration & Support:</strong> Serve as a primary functional and administrative subject matter expert for the ERP platform, addressing tier-2/3 user support requests, resolving system errors, and maintaining user permissions and security roles.</li><li><strong>Process Optimization & Configuration:</strong> Analyze existing business workflows (Finance, Procurement, Order Management, Inventory) to configure system parameters, custom fields, approval workflows, and business rules.</li><li><strong>Data Integrity & Reporting:</strong> Oversee data governance, perform routine data cleanups, and build custom reports, dashboards, and financial extracts for leadership and department heads.</li><li><strong>Integrations & Upgrades:</strong> Assist in managing third-party system integrations (CRM, HRIS, WMS, Banking portals), participating in system upgrade testing, patch deployments, and regression testing.</li><li><strong>Documentation & Training:</strong> Create clear functional documentation, standard operating procedures (SOPs), and end-user training materials to drive system adoption across business units.</li></ul>
- 2026-11-02T14:54:06Z