<p>We are seeking a skilled and customer-focused <strong>Desktop Support Specialist</strong> to join our team in Atlanta. This role is responsible for providing technical assistance and support for hardware, software, and network-related issues to ensure smooth day-to-day operations for end-users. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a proactive approach to problem-solving.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide <strong>tier 1 and tier 2 technical support</strong> for desktops, laptops, printers, and mobile devices.</li><li>Install, configure, and maintain operating systems, applications, and hardware components.</li><li>Diagnose and resolve hardware and software issues in a timely manner.</li><li>Assist with <strong>network connectivity troubleshooting</strong> and escalate complex issues as needed.</li><li>Maintain accurate documentation of support requests and resolutions in the ticketing system.</li><li>Support <strong>user onboarding/offboarding</strong>, including account setup and permissions.</li><li>Ensure compliance with company IT policies and security standards.</li><li>Collaborate with IT team members on projects and system upgrades.</li></ul><p><br></p>
<p>We are seeking a skilled and customer-focused <strong>Desktop Support Specialist</strong> to join our team in Atlanta. This role is responsible for providing technical assistance and support for hardware, software, and network-related issues to ensure smooth day-to-day operations for end-users. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a proactive approach to problem-solving.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide <strong>tier 1 and tier 2 technical support</strong> for desktops, laptops, printers, and mobile devices.</li><li>Install, configure, and maintain operating systems, applications, and hardware components.</li><li>Diagnose and resolve hardware and software issues in a timely manner.</li><li>Assist with <strong>network connectivity troubleshooting</strong> and escalate complex issues as needed.</li><li>Maintain accurate documentation of support requests and resolutions in the ticketing system.</li><li>Support <strong>user onboarding/offboarding</strong>, including account setup and permissions.</li><li>Ensure compliance with company IT policies and security standards.</li><li>Collaborate with IT team members on projects and system upgrades.</li></ul><p><br></p>
IT Systems Engineer We are seeking an IT Systems Engineer to design, implement, maintain, and optimize our internal systems and infrastructure in a hybrid environment to ensure the stability, security, scalability, and performance of our on-premises and cloud-based IT systems. This role combines hands-on technical responsibilities with strategic planning and cross-functional collaboration. You will act as a technical lead for projects, provide Tier 2/3 escalation support, and ensure our infrastructure evolves in line with business needs. <br> This is a 5-DAY ONSITE ROLE in Atlanta GA!
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Atlanta, Georgia. This role involves providing comprehensive IT support for restaurant locations, addressing hardware, network, and software-related issues. Strong communication skills, a proactive attitude, and a willingness to learn are essential for success in this position.<br><br>Responsibilities:<br>• Deliver timely and effective IT support to restaurant staff, ensuring minimal disruption to daily operations.<br>• Diagnose and resolve hardware, software, and network issues across restaurant locations.<br>• Maintain and troubleshoot desktop hardware, including PCs and workstations.<br>• Configure, image, and deploy desktops and laptops with Windows 10 operating systems.<br>• Manage user accounts, permissions, and security settings using Active Directory.<br>• Provide guidance and training to staff on the use of IT systems and equipment.<br>• Collaborate with team members to identify and implement solutions for recurring technical problems.<br>• Document and track support requests, resolutions, and equipment inventory.<br>• Ensure compliance with company IT policies and security protocols.<br>• Assist with the setup and maintenance of restaurant-specific technology systems.
<p>Field Marketing Specialist (20-Week Contract)</p><p>Location: Atlanta, GA (Ponce City Market Area) | Work Model: Hybrid (2 Days Onsite Required)</p><p>Duration: 20 Weeks (Maternity Leave Coverage) | Level: Mid-Level</p><p><br></p><p><br></p><p>About the Company</p><p>We are a leading American software provider, delivering a robust digital platform that empowers organizations to effectively manage and operationalize their critical initiatives across Privacy, Security, Governance, and Ethics (PSGE). We help our clients turn complex requirements into measurable, scalable programs.</p><p><br></p><p>The Role</p><p>We are seeking a high-energy, data-driven, and passionate Field Marketing Specialist to join our team for a critical 20-week contract, covering a maternity leave absence. This is a hands-on, mid-level role responsible for the planning and execution of regional marketing plans that drive pipeline and revenue growth within the North America market. This role will ensure the regional sales teams benefit from global marketing programs while executing focused regional programs for success. The ideal candidate thrives in a fast-paced environment and is comfortable being onsite two days a week in our vibrant Atlanta office near Ponce City Market.</p><p><br></p><p><br></p><p>Your Mission & Key Responsibilities</p><p>Strategy & Integrated Campaign Execution</p><p><br></p><ul><li>Work with marketing and sales leadership to plan, execute, and track impactful quarterly, integrated marketing plans that meet and/or exceed pipeline and revenue targets for the aligned region.</li><li>Build and execute mid- and lower-funnel regional marketing programs to accelerate leads and opportunities through the funnel, generating pipeline and revenue in close partnership with the North America regional sales organization.</li><li>Partner closely with the Global Field Events team to execute the regional events strategy, including third-party events, company-hosted user conferences (where applicable), and a mix of in-person, virtual, and hybrid event formats.</li><li>Collaborate with Partner Marketing Managers to extend the company's message through the Channel network.</li></ul><p><br></p><p>Account-Based Marketing (ABM) & Collaboration</p><p><br></p><ul><li>Work closely with the dedicated ABM team on digital account-based marketing campaigns for both land and expand motions, with primary responsibility for in-region execution.</li><li>Serve as the primary marketing liaison for the assigned regional sales team, ensuring clear communication and providing them with timely updates on upcoming campaigns and relevant marketing assets.</li></ul><p><br></p><p>Data Analysis & Project Management</p><p><br></p><ul><li>Utilize systems and tools like Salesforce (SFDC) to forecast, measure, analyze, and report on the impact of campaign and demand creation activities on sales pipeline, revenue, and conversion against pipeline goals.</li><li>Track spend against the quarterly and annual regional budget allocation.</li><li>Manage numerous projects simultaneously, demonstrating the ability to shift gears between thinking strategically and executing tactically in a dynamic environment.</li></ul><p><br></p><p><br></p>
<p>This role suits an engineer ready to grow deeper into application development while working on cross-functional projects. You’ll write code for new features, fix defects, support integrations, and contribute to technical decisions while learning from senior team members.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Atlanta, Georgia. In this role, you will provide technical assistance and support across multiple locations within Fulton County, ensuring smooth operations and resolving IT-related issues. This is a Contract-to-permanent opportunity within the local government sector, offering an excellent chance to contribute to public services while developing your career.<br><br>Responsibilities:<br>• Provide comprehensive desktop support across multiple locations, addressing hardware and software issues to maintain operational efficiency.<br>• Configure, troubleshoot, and maintain computer systems, including Apple devices, Dell technologies, and other hardware.<br>• Manage and support Active Directory environments, ensuring secure and efficient user access.<br>• Utilize Cisco and Citrix technologies to support network and remote access solutions.<br>• Implement and oversee backup technologies to safeguard data and ensure recovery capabilities.<br>• Perform configuration management tasks to ensure systems are properly set up and maintained.<br>• Collaborate with team members to resolve complex technical issues and deliver timely solutions.<br>• Conduct routine system checks and provide proactive maintenance to prevent disruptions.<br>• Document technical processes and solutions for reference and training purposes.<br>• Support database-related tasks, ensuring data integrity and accessibility.
<p>Our client is seeking a Full Time/Direct Hire Graphic Designer to join their team onsite in their midtown office 3 days per week. </p><p><br></p><p>We are looking for a Graphic Designer to support brand, marketing, and property-level creative initiatives across our portfolio. This role will collaborate closely with the Marketing and Leasing teams to bring buildings, developments, and placemaking experiences to life through thoughtful, consistent design. The ideal candidate enjoys creating clean and elevated visual work, understands how design shapes perception, and is energized by seeing their work out in the real world.</p>
We are offering an exciting opportunity for a Product Support Specialist in the Internet Service Provider industry, based in Atlanta, Georgia. The role involves the development and execution of an integrated omnichannel strategy, collaboration with various teams, and the use of data analytics to improve service delivery. <br><br>Responsibilities:<br><br>• Implement and manage a comprehensive strategy to unify customer interactions across various platforms such as phone, email, chat, social media, and self-service options.<br>• Collaborate with the customer service, marketing, technology, and sales teams to ensure the omnichannel strategy aligns with the organization's objectives.<br>• Utilize data analytics to monitor customer behavior and feedback, identifying opportunities for service improvement and personalizing customer experiences across all channels.<br>• Incorporate AI and automation tools such as chatbots, voicebots, and automated workflows to enhance efficiency and align with customer service goals.<br>• Advocate for a customer-first approach, designing every touchpoint to meet client needs and expectations while maintaining brand consistency.<br>• Streamline internal workflows, systems, and processes to reduce redundancy, increase cost-efficiency, and eliminate manual work in the omnichannel operations environment.<br>• Oversee budget and resources for omnichannel operations, ensuring efficient use of resources to meet business goals.<br>• Provide guidance and mentorship to team members, promoting their detail-oriented development and alignment with team and company objectives.<br>• Carry out other related duties as needed.
