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4 results for Desktop Support Analyst in Greenville, SC
- Greenville, SC
- onsite
- Temporary / Contract
- 22 - 25 USD / Hourly
- <p>We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Greenville, South Carolina. This Contract position is ideal for someone who enjoys resolving hardware and software issues, maintaining reliable workstation performance, and delivering responsive service to users. The role will focus on desktop support, user account assistance, imaging, and day-to-day troubleshooting across Windows-based systems.</p><p><br></p><p>Responsibilities:</p><p>• Provide direct support for desktop and workstation issues, diagnosing and resolving technical problems affecting end users.</p><p>• Install, configure, and maintain Windows 10 devices to ensure stable and secure daily operations.</p><p>• Set up, replace, and troubleshoot desktop hardware components, peripherals, and related equipment as needed.</p><p>• Perform desktop imaging and device preparation for new deployments, upgrades, and refresh activities.</p><p>• Support user account administration tasks within Active Directory, including access updates and basic account maintenance.</p><p>• Respond to service requests in a timely manner, document resolutions, and escalate complex issues when appropriate.</p><p>• Assist with workstation standardization efforts and support technical changes as assigned within the desktop environment.</p>
- 2026-10-26T00:00:00Z
- Anderson, SC
- onsite
- Temporary to Hire
- 25 - 28 USD / Hourly
- <p>We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Anderson, South Carolina. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving hardware and software issues, preparing devices for employees, and keeping desktop operations running smoothly in an onsite environment. The role supports daily IT service needs through device setup, troubleshooting, ticket coordination, and asset tracking while delivering responsive service to internal users.</p><p><br></p><p>Responsibilities:</p><p>• Prepare, configure, and deploy desktops, laptops, and related equipment for new employees and current employees needing replacements or upgrades.</p><p>• Image and set up company laptops and workstations to ensure devices are ready for user productivity and aligned with internal standards.</p><p>• Troubleshoot technical issues involving end-user hardware, operating systems, and installed applications, resolving problems in a timely manner.</p><p>• Install, update, and maintain desktop software and Windows-based systems across the supported user environment.</p><p>• Administer support requests through ServiceNow by monitoring the incident queue, resolving tickets directly, or routing them appropriately.</p><p>• Communicate progress clearly by documenting troubleshooting steps, status updates, and final resolutions within support tasks and tickets.</p><p>• Issue encryption-related access information to authorized users when needed and assist with related support questions.</p><p>• Track technology assets, maintain inventory records, and monitor stock levels for computer supplies and support equipment.</p><p>• Provide input on hardware needs by identifying when replacement devices or additional equipment should be purchased.</p><p>• Assist with general desktop support duties as assigned, including break/fix support and equipment transport when required.</p><p>• Preferred skills: Intune MDM, Duo MFA, Microsoft 365, Active Directory/Entra ID </p>
- 2026-10-05T00:00:00Z
- Greenwood, SC
- onsite
- Temporary / Contract
- 19.7885 - 22.913 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for a Non-Profit organization in Greenwood, South Carolina. This Contract position will focus on desktop setup, workstation connectivity, and day-to-day user support in a fast-paced environment. The ideal candidate is comfortable with physical workstation installations, troubleshooting Windows-based systems, and responding to service requests with professionalism and efficiency.<br><br>Responsibilities:<br>• Install and connect desktop equipment, including monitors, cables, and peripheral devices at employee workstations.<br>• Provide on-site technical assistance for Windows 10 systems, resolving common hardware and software issues.<br>• Respond to service desk tickets and document support activities in a clear and timely manner.<br>• Troubleshoot connectivity, device configuration, and user access issues to restore productivity quickly.<br>• Support basic Active Directory tasks such as account assistance, password resets, and access verification.<br>• Organize and maintain workstation setups under desks and at desk level, ensuring equipment is properly connected and functional.<br>• Collaborate with internal staff to address technical needs and escalate more complex issues when necessary.
- 2026-10-27T00:00:00Z
- Greenville, SC
- onsite
- Temporary / Contract
- 17 - 18 USD / Hourly
- We are looking for a Help Desk Analyst to support daily technical operations for a plastics manufacturing organization in Greenville, South Carolina. This Contract position focuses on delivering responsive first-line assistance, resolving common hardware, software, and connectivity issues, and ensuring employees receive timely support. The ideal candidate brings strong troubleshooting ability, clear communication skills, and a customer-focused approach in a fast-paced environment.<br><br>Responsibilities:<br>• Serve as the first point of contact for incoming support requests by phone or ticketing system, assessing issues and providing prompt technical assistance.<br>• Troubleshoot routine user problems involving Microsoft Windows, password access, printers, network connectivity, point-of-sale devices, and other fixed or mobile equipment.<br>• Guide employees on the effective use of new or revised technologies through clear instruction and practical user support.<br>• Research technical questions by consulting company documentation, vendor resources, and knowledge base articles to identify effective solutions.<br>• Escalate incidents that require advanced diagnosis to the appropriate support tier while ensuring all relevant details are communicated clearly.<br>• Maintain accurate service records by documenting symptoms, actions taken, troubleshooting results, and final outcomes within the ticketing system.<br>• Monitor open cases and follow through to closure while working within established service level expectations.<br>• Contribute to consistent service desk operations by applying help desk procedures and adapting priorities as business needs change.
- 2026-10-27T00:00:00Z