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2 results for Customer Service Manager in Greenville, SC

Customer Service Representative

Greenville, South Carolina
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to join a team in Greenville, South Carolina in a contract role with the potential to become permanent. This position supports distributor orders by assisting customers with product-related questions, entering order details accurately, and providing dependable service across a variety of daily tasks. The ideal candidate is organized, comfortable working with numbers, and able to manage shifting priorities while maintaining a high level of accuracy. Responsibilities: • Assist distributor customers by responding to questions about fabric products, order details, and service needs through inbound and outbound communication. • Enter customer orders carefully and verify information to ensure accuracy in quantities, pricing, and delivery details. • Provide flexible support across customer service activities, stepping in where needed to help maintain smooth daily operations. • Handle incoming calls professionally and follow up with customers when additional information or clarification is required. • Review order information with close attention to detail to reduce errors and support a positive customer experience. • Perform basic calculations and work confidently with numerical information related to orders, quantities, and account details. • Organize daily tasks effectively to meet service expectations and respond to customer requests in a timely manner.
2026-09-24T00:00:00Z

Customer Experience Specialist

Greenville, South Carolina
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Experience Specialist to join a manufacturing team in South Carolina on a contract basis with the potential for a permanent position. In this role, you will serve as a key point of contact for customers, helping ensure orders move smoothly from initial entry through final delivery. This position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and is committed to creating a positive customer experience. Responsibilities: • Manage customer orders from initial receipt through shipment completion, ensuring accuracy and timely follow-through at each stage. • Work closely with cross-functional teams and outside partners to keep fulfillment activities on track and resolve issues that may affect delivery or service quality. • Respond to customer inquiries through phone and email with professionalism, clarity, and a solutions-focused approach. • Monitor order status, provide updates, and address questions related to product availability, shipment timing, or service concerns. • Investigate and help resolve connectivity or access-related issues that may interfere with customer communication or order support. • Use multiple browser-based systems and tools to review account details, process information, and maintain accurate service records. • Support customer satisfaction efforts by identifying concerns early and coordinating appropriate follow-up to drive successful outcomes.
2026-09-24T00:00:00Z