Add your latest resume to match with open positions.
3 results for Help Desk Support Manager in Greensburg, PA
- Pittsburgh, PA
- remote
- Temporary / Contract
- 0 - 0 USD / Yearly
- We are looking for an Application Support Engineer to deliver high-quality assistance to merchant partners and help optimize their experience across technical and operational workflows. This Long-term Contract position is based in Pittsburgh, Pennsylvania, and focuses on supporting client implementations, resolving application issues, and improving day-to-day support processes. The ideal candidate will combine strong troubleshooting ability with clear communication and a practical understanding of integrations, documentation, and cross-functional collaboration.<br><br>Responsibilities:<br>• Support merchant partners with guidance on platform usage, implementation approach, troubleshooting, marketing-related questions, and accounting process alignment.<br>• Investigate and resolve integration challenges involving ecommerce storefronts, APIs, and back-end order management environments.<br>• Create and refine support procedures that improve service quality, consistency, and operational efficiency.<br>• Produce clear technical documentation for recurring issues, workflows, configurations, and resolution steps.<br>• Collaborate with internal teams to establish effective processes that span support, product, and engineering functions.<br>• Gather client insights and translate recurring feedback into actionable recommendations for product and engineering improvements.<br>• Monitor application performance issues and respond to support requests with timely, solution-oriented communication.
- 2026-10-05T00:00:00Z
- Pittsburgh, PA
- onsite
- Permanent / Full Time
- 52000 - 54080 USD / Yearly
- <p>Our client, a well-established Pittsburgh-area technology services organization, is seeking a hands-on IT Support Specialist to join their growing technology team and provide technical support to end users and assist with day-to-day IT operations. This role serves as a key resource for resolving hardware, software, network, and user support issues while helping maintain a reliable and secure technology environment.</p><p><br></p><p>The ideal candidate will have a strong customer-service mindset, excellent troubleshooting skills, and experience supporting Windows-based environments. </p><p><br></p><p><strong>Location: </strong>Blawnox, PA</p><p><strong>Employment Type: </strong>Permanent Hire </p><p><strong>Status:</strong> Full-Time</p><p><strong>Schedule:</strong> Monday-Friday | Standard Business Hours</p><p><strong>Compensation:</strong> $26/hour</p><p><strong>Work Environment:</strong> Primarily On-Site with Occasional Local Travel (Zelieniople and Meadville locations)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide first-level technical support for hardware, software, networking, and end-user issues</li><li>Manage support requests from intake through resolution</li><li>Troubleshoot desktops, laptops, printers, mobile devices, and peripheral equipment</li><li>Install, configure, and maintain workstation hardware and software</li><li>Support user account administration, password resets, and access management</li><li>Assist with Microsoft 365 administration and end-user support</li><li>Perform basic server administration and infrastructure support tasks</li><li>Document support requests, resolutions, and technical procedures</li><li>Maintain technology asset records and assist with equipment deployment</li><li>Train and support users on technology best practices</li><li>Coordinate with third-party vendors to resolve technical issues</li><li>Travel occasionally between local sites to provide hands-on support</li><li>Participate in an after-hours on-call rotation as required</li></ul>
- 2026-10-19T00:00:00Z
- Mt. Pleasant, PA
- onsite
- Temporary to Hire
- 20 - 21 USD / Hourly
- <p>Our client is looking for an Administrative Customer Support Specialist for a temporary 6-8 week assignment in Mount Pleasant, PA. This position is heavily focused on administrative and clerical support, with customer service and basic accounting responsibilities. The ideal candidate is organized, detail-oriented, and comfortable managing a variety of office tasks in a fast-paced environment.</p><p><br></p><p>Location: Mount Pleasant, PA</p><p> Duration: Temporary (6-8 Weeks)</p><p> Pay: $20-21/hour</p><p> Hours: 7:30 AM or 8:00 AM start, ending at 4:30 PM or 5:00 PM</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Provide administrative support to the office, including data entry, filing, record maintenance, and document preparation.</p><p>Answer incoming phone calls and respond to customer inquiries in a professional and timely manner.</p><p>Process orders, invoices, and other customer-related documentation.</p><p>Assist with accounts payable and accounts receivable functions, including invoice entry, payment tracking, and account reconciliation support.</p><p>Maintain accurate customer, vendor, and financial records within company systems.</p><p>Support scheduling, correspondence, and general office coordination activities.</p><p>Collaborate with internal teams to ensure timely resolution of customer and administrative requests.</p><p>Perform other clerical and office support duties as needed.</p><p><br></p><p><br></p>
- 2026-10-19T00:00:00Z