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3 results for Help Desk Analyst in Green, OH
- Independence, OH
- onsite
- Temporary / Contract
- 18.2115 - 21.087 USD / Hourly
- We are looking for a Software Support Analyst to provide responsive assistance to users and help deliver a smooth experience across software platforms in Independence, Ohio. This Long-term Contract position is well suited for someone who brings strong troubleshooting skills, communicates clearly with end users, and enjoys solving application-related issues in a fast-paced support environment. The ideal candidate will be comfortable working within a SaaS setting, documenting solutions thoroughly, and building toward a future path in customer-facing success roles.<br><br>Responsibilities:<br>• Deliver timely support to end users by diagnosing software issues, answering questions, and resolving incidents through remote and direct assistance.<br>• Investigate application-related problems, identify root causes, and provide clear guidance that helps users return to productivity quickly.<br>• Support increased service demand tied to the rollout of new software platforms and assist users as they adapt to updated tools and workflows.<br>• Create and maintain accurate support records, knowledge articles, and troubleshooting documentation to improve consistency and future resolution times.<br>• Work closely with internal support team members to escalate complex issues appropriately and ensure effective follow-through on open cases.<br>• Provide attentive customer support that balances technical problem solving with patience, clarity, and a positive user experience.<br>• Monitor recurring issues and share observations that may help improve application performance, user adoption, and support processes.
- 2026-11-06T00:00:00Z
- Avon, OH
- onsite
- Permanent / Full Time
- 80000 - 100000 USD / Yearly
- We are looking for a Data Analyst to support data-driven decision-making for a growing organization in Avon, Ohio. This role is ideal for someone who combines strong analytical thinking with hands-on experience in reporting, pricing data, and process improvement. You will work across business systems and datasets to build reliable insights, streamline recurring work, and deliver clear outputs that help teams operate more effectively.<br><br>Responsibilities:<br>• Develop and maintain reports, dashboards, and analytical outputs that turn business data into actionable insights for stakeholders.<br>• Manage pricing-related information and core master data, helping ensure accuracy, consistency, and usability across operational processes.<br>• Build and enhance automated reporting solutions that connect with back-office platforms and reduce dependence on manual data preparation.<br>• Review existing workflows to identify inefficiencies, then apply Excel, AI-enabled tools, or system integrations to improve speed and reliability.<br>• Partner with cross-functional teams to gather reporting needs, clarify business questions, and translate requirements into practical analytics solutions.<br>• Monitor data quality across source systems and resolve inconsistencies that could affect reporting, forecasting, or operational decision-making.<br>• Create presentations and summary materials that clearly communicate findings, trends, and recommendations to business audiences.<br>• Iterate quickly on deliverables by incorporating feedback, refining outputs, and continuously improving the usefulness of analytical work.
- 2026-11-06T00:00:00Z
- Akron, OH
- onsite
- Permanent / Full Time
- 60000 - 65000 USD / Yearly
- We are looking for an Inventory Analyst to support inventory accuracy and financial alignment for a wholesale distribution operation in Akron, Ohio. This position focuses on reviewing daily stock activity, maintaining consistency between inventory and accounting records, and helping ensure product movement is reflected correctly across systems. The ideal candidate is detail-oriented, comfortable working with transactional data, and able to investigate variances with a high degree of accuracy.<br><br>Responsibilities:<br>• Review daily inventory activity to confirm receipts, issues, transfers, returns, adjustments, and scrap entries are recorded correctly in the inventory management system.<br>• Enter and maintain inventory-related postings in the accounting platform to keep financial records current and accurate.<br>• Compare inventory balances across inventory and accounting systems and resolve differences in a timely manner.<br>• Monitor stock held at external warehouse locations and reconcile those balances against internal financial records.<br>• Process inventory movements tied to outside warehouse sales so finished goods are properly reflected for order fulfillment support.<br>• Research discrepancies involving quantities, unit measurements, and posting timing, then coordinate corrective action as needed.<br>• Verify monthly inventory transactions in financial reporting tools to support accurate period-end reporting.<br>• Assist with physical inventory activities and contribute to ongoing improvements in inventory control processes.
- 2026-10-12T00:00:00Z