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1 result for Hardware Analyst in Green Bay, WI
- Green Bay, WI
- onsite
- Temporary
- 23.75 - 27.5 USD / Hourly
- <p>We are seeking an <strong>IT Support Specialist I</strong> to support and maintain technical infrastructure across a growing enterprise environment. This role provides hands-on support for end-user technology, ensuring timely resolution of issues and a positive user experience through responsive service and direct collaboration with business teams.</p><p>This position is ideal for someone who enjoys a mix of desktop support, hardware troubleshooting, and user interaction in a fast-paced operational environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide frontline support for end-user workstations, hardware, and related software (including scan guns, label printers, laptops, tablets, and peripherals)</li><li>Diagnose and resolve hardware and software issues, implementing effective corrective solutions</li><li>Participate in IT documentation and knowledge base updates to support team efficiency</li><li>Assist with system imaging, equipment deployment, and lifecycle management</li><li>Support system changes, upgrades, and rollouts affecting end users</li><li>Collaborate with third-party IT vendors providing equipment and support services</li><li>Respond promptly to system outages and service disruptions to minimize downtime</li><li>Partner with team members to deliver consistent, high-quality IT support</li></ul><p>Qualifications</p><p>Required</p><ul><li>Bachelor’s degree in Computer Science, Computer Engineering, </li><li><strong>or</strong> 2+ years of direct IT support experience</li><li>Experience with Microsoft operating systems, Active Directory, and domain environments</li><li>Hands-on experience with Windows OS and Microsoft 365 suite</li><li>Strong troubleshooting and problem-solving skills</li></ul><p>Preferred</p><ul><li>Experience supporting Apple devices</li><li>Exposure to manufacturing or operational environments</li></ul><p><br></p><p>What We’re Looking For</p><ul><li>Strong customer service mindset and communication skills</li><li>Ability to work onsite and collaborate directly with end users</li><li>Organized and detail-oriented approach to documentation and processes</li><li>Willingness to learn and grow within IT operations</li></ul>
- 2026-03-03T00:00:00Z