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11 results for Csr in Grapevine, TX

Collections Specialist

Richardson, TX
onsite
Temporary to Hire
24.70 - 28.60 USD / Hourly
We are looking for a Collections Specialist to support portfolio management activities for a growing team in Richardson, Texas. This contract opportunity is ideal for someone who can confidently engage customers, resolve past-due account issues, and deliver a high-quality service experience in both English and Spanish. The person in this role will balance account follow-up, payment negotiations, and accurate documentation while helping maintain strong portfolio performance. Responsibilities: • Contact customers regarding overdue balances and guide discussions toward practical repayment solutions. • Negotiate payment arrangements that align with account status and company guidelines. • Investigate account details and use research methods to locate hard-to-reach customers when needed. • Address customer questions related to billing, account status, and collection activity with clarity and courtesy. • Draft and send collection notices, follow-up communications, and other account-related correspondence. • Maintain thorough records of customer interactions, commitments, disputes, and account updates in the appropriate systems. • Assist with workout plans, write-off-related processes, and other portfolio support activities as required. • Compile delinquency data and help prepare recurring reports that track account performance and collection progress.
2026-05-21T13:08:40Z

Customer Service Representative

Plano, TX
onsite
Temporary to Hire
22.00 - 25.00 USD / Hourly
We are looking for a Customer Service Representative to join a team in Plano, Texas in a Contract to Permanent position. This role is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and resolving issues with professionalism and care. The person in this position will serve as a key point of contact, ensuring inquiries are handled efficiently while maintaining service standards and supporting cross-functional communication. Responsibilities: • Handle incoming customer calls with patience and professionalism, using thoughtful questions to identify needs and provide accurate support. • Route inquiries to the appropriate teams when additional expertise is needed, and follow through to help move issues toward resolution. • Maintain a strong understanding of company services, processes, and common transactions to deliver informed assistance during each interaction. • Communicate service-related concerns or workflow obstacles to leadership when they may affect customers, partners, or daily operations. • Complete customer interactions and related tasks in alignment with established procedures, quality expectations, and applicable regulations. • Enter and update customer information accurately in internal systems while documenting conversations and outcomes clearly. • Support both inbound and outbound call activity as needed to address questions, provide updates, and improve the customer experience.
2026-05-21T12:18:42Z

Customer Service Representative

Fort Worth, TX
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced operation in Fort Worth, Texas. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, managing order details with accuracy, and working closely with both office and warehouse teams. You will play an important part in keeping product orders and shipments moving smoothly in a dynamic environment connected to the golf equipment industry. Responsibilities: • Enter customer and order information accurately into company systems while maintaining organized records • Respond to customer inquiries with professionalism and provide timely updates on orders, shipping activity, and product availability • Coordinate with internal departments to help ensure domestic and international shipments are processed correctly and on schedule • Work across office and warehouse areas to confirm order status, resolve discrepancies, and support day-to-day fulfillment needs • Review order details carefully and address issues related to documentation, quantities, or delivery information • Communicate with team members to keep workflow moving efficiently in a busy distribution setting • Assist with tracking shipments and following up on outstanding order questions to support a positive customer experience
2026-05-21T22:28:42Z

Customer Service Representative

Dallas, TX
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a Customer Service Representative to join a plastics manufacturing organization in Dallas, Texas on a contract basis with the potential for a permanent position. This position supports customers, distributor partners, and internal sales contacts by handling product-related questions, processing orders accurately, and helping ensure a smooth service experience from inquiry through fulfillment. The role is ideal for someone who combines strong communication skills with attention to detail and can confidently manage both customer interactions and order support activities. Responsibilities: • Respond to inbound customer and partner inquiries, addressing product-related questions and routing more complex concerns to the appropriate internal teams when needed. • Assist sales and territory contacts by sharing current pricing, product details, and estimated lead times to support customer decisions. • Recommend suitable products based on application needs and provide knowledgeable guidance to both internal stakeholders and external customers. • Record customer interactions, requests, and follow-up actions in Salesforce and related systems to maintain accurate service documentation. • Enter and manage orders with a high degree of accuracy, ensuring details are complete and aligned with customer requirements. • Review inventory information in LN to confirm product availability, expected ship dates, and reliable delivery timelines. • Support the overall customer journey by proactively communicating updates and helping resolve service issues efficiently. • Participate in cross-training efforts so the team can maintain coverage and consistent service across product support activities.
2026-05-22T16:28:45Z

Customer Service Representative

Fort Worth, TX
onsite
Temporary to Hire
22.80 - 26.40 USD / Hourly
We are looking for a Customer Service Representative to join our team in Fort Worth, Texas in a fully onsite contract-to-permanent role. This position focuses on delivering responsive support to customers while managing order-related activity, coordinating sales documentation, and helping maintain smooth communication across internal teams. The ideal candidate is organized, comfortable handling a high volume of requests, and able to balance front-line customer interactions with detailed administrative work. Responsibilities: • Manage the full cycle of customer-facing sales support activities, including preparing quotes, entering orders, and updating change requests accurately and on time. • Serve as a primary point of contact for customers by handling inbound inquiries and placing outbound calls related to delivery timelines, order updates, payment matters, and sales documentation. • Retrieve and upload quotes, orders, and survey-related materials through customer portals while ensuring records remain complete and current. • Coordinate survey processing with cross-functional partners such as Quality and Accounting to keep customer requirements and internal follow-up aligned. • Forward customer requests involving payment terms or account-related changes to the appropriate accounting contacts for review and action. • Provide day-to-day assistance to outside sales and marketing teams, including helping with event and tradeshow logistics when needed. • Perform data entry and document tracking within company systems to support accurate reporting, recordkeeping, and workflow management. • Record customer feedback, including compliments and complaints, and assist with general office support such as front desk coverage, incoming calls, and mail distribution. • Support additional sales department activities as priorities shift, while managing multiple tasks in a fast-paced onsite environment.
2026-05-18T19:44:08Z

Receptionist

Dallas, TX
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for an experienced and proactive Receptionist to support daily front desk operations for a respected real estate organization in Dallas, Texas. This Contract position is ideal for someone who enjoys creating a welcoming office experience while keeping administrative tasks organized and on schedule. The right candidate brings strong communication skills, attention to detail, and the ability to thrive in a busy, fast-paced environment. Responsibilities: • Oversee the daily opening and closing of the office to help maintain a smooth and efficient workplace routine. • Coordinate meeting space usage by managing conference room schedules and resolving booking conflicts as needed. • Maintain a neat and presentable reception area, kitchen, and shared meeting spaces to ensure a positive experience for visitors and staff. • Monitor and replenish office hospitality items, including coffee, kitchen essentials, and reading materials in common areas. • Welcome guests, clients, and walk-in visitors with a friendly and courteous approach while directing them appropriately. • Handle outgoing mail tasks, including preparing and sending tear sheets and statements in a timely manner. • Update internal contact information and company resource listings so employees have access to accurate office details. • Communicate building-related issues to the landlord or property management team to support timely maintenance follow-up.
2026-05-18T16:08:47Z

Collections Specialist

Irving, TX
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a Collections Specialist to support account recovery efforts for both commercial and consumer portfolios in Irving, Texas. This contract-to-permanent position is ideal for someone who can communicate effectively, resolve outstanding balances efficiently, and maintain positive customer relationships while protecting cash flow. The person in this role will manage collection activities, follow established billing and credit procedures, and work closely with internal teams to address payment issues and account concerns. Responsibilities: • Contact commercial and consumer customers regarding overdue balances and drive timely payment resolution through phone, email, and written communication. • Review aging reports, account histories, and payment activity to prioritize collection efforts and identify accounts requiring follow-up. • Investigate billing questions, payment discrepancies, and credit-related concerns by partnering with customers and internal departments to reach resolution. • Document collection activity, customer commitments, disputes, and account status updates accurately within company records. • Negotiate practical payment arrangements when appropriate while aligning with company policies and collection guidelines. • Escalate delinquent or high-risk accounts to the appropriate internal stakeholders based on severity, exposure, or unresolved issues. • Monitor assigned accounts consistently to reduce past-due balances and support overall receivables performance. • Maintain a detail-focused and service-oriented approach that preserves customer relationships while enforcing payment expectations.
2026-05-04T19:53:42Z

Receptionist

Dallas, TX
onsite
Temporary / Contract
21.38 - 22.50 USD / Hourly
We are looking for a detail-oriented Receptionist to support daily front-desk operations in Dallas, TX. This long-term contract position requires someone who can create a strong first impression, manage incoming communications efficiently, and handle confidential information with discretion. The ideal candidate brings sound administrative judgment, clear communication skills, and prior experience in a corporate, legal, or financial office setting. Responsibilities:• Welcome visitors and provide courteous front-desk support while maintaining an organized and well-kept reception area.• Answer and direct incoming calls across a multi-line phone system, ensuring messages are accurate and routed promptly.• Coordinate with supervisors and client contacts to address scheduling questions, priority changes, and deadline-related concerns.• Manage sensitive records and business information with a high level of confidentiality and discretion.• Provide administrative assistance such as message handling, basic office coordination, and support for day-to-day operational needs.• Take on additional assignments as business needs evolve and help maintain smooth office workflow.
2026-05-08T14:38:44Z

Receptionist

Denton, TX
onsite
Temporary / Contract
17.10 - 19.80 USD / Hourly
We are looking for an experienced and dependable Receptionist to support daily front-desk operations in Denton, Texas. This Long-term Contract opportunity is fully on-site and offers the chance to contribute to a well-organized office environment while assisting with administrative and marketing-related tasks. The ideal candidate brings strong communication skills, sound judgment, and confidence working with visitors, phone lines, and office software. You will play an important role in keeping the office organized, responsive, and welcoming throughout the assignment. Responsibilities: • Welcome guests, clients, and other visitors with a courteous and organized presence while managing the front desk experience. • Handle incoming phone calls through a multi-line switchboard, direct inquiries appropriately, and ensure messages are communicated accurately. • Maintain and update spreadsheets in Microsoft Excel, including the use of functions such as VLOOKUP to organize and verify information. • Prepare, revise, and format flyers and other visual materials using tools such as Canva and Microsoft Word. • Provide day-to-day administrative support by assisting with clerical tasks, documentation, and general office coordination. • Help keep front office operations running smoothly by monitoring details, responding promptly to requests, and supporting team needs as they arise.
2026-05-19T15:33:50Z

Credit & Collections Leader

Fort Worth, TX
onsite
Permanent / Full Time
70000.00 - 85000.00 USD / Yearly
A leading organization is seeking an experienced credit leader to join our regional credit team. This position plays a key leadership role, reporting directly to the Regional Credit Manager. You will provide direct oversight, hiring, training, and supervision for 6 Regional Credit Analysts and Assistants.Responsibilities:• Supervise daily credit & collections activities to ensure timely collections and accurate account reconciliation• Provide training, performance reviews, and team goal setting• Prepare weekly AR reports and manage escalated deduction/collections issues• Drive process improvements for greater efficiency and qualityRequirements:• 5+ years in commercial credit and collections• Prior experience managing a team (6 direct reports)• Background in a mid-to-large organization, ideally a distributor or similar industry• Strong analytical, communication, and leadership skillsWhat We Offer: Excellent benefits package, work-from-home Fridays, competitive pay, and strong opportunities for advancement in a stable, growing company. Joe.Faradie at roberthalf com This is the best way to apply. Connect with me on linkedin
2026-05-15T12:48:45Z

Receptionist

Dallas, TX
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for a dependable Receptionist to support daily front office operations for a respected real estate organization. This Contract position is ideal for someone who enjoys creating a welcoming environment, stays organized in a busy setting, and can confidently manage multiple administrative tasks throughout the day. The right candidate will bring strong communication skills, a detail-oriented approach, and a proactive mindset to keeping the office running smoothly. Responsibilities: • Oversee the daily opening and closing of the office to ensure the workspace is prepared for staff and visitors. • Coordinate meeting space schedules and maintain accurate conference room bookings across the office. • Maintain a clean, orderly, and presentable appearance throughout the reception area, kitchen, and shared meeting spaces. • Monitor kitchen, beverage, and general office supplies, replenishing items as needed to support day-to-day operations. • Welcome visitors, clients, and walk-in guests courteously and direct them appropriately upon arrival. • Process outgoing mailings, including the distribution of business-related documents and statements. • Keep internal contact information and company resource pages current and organized for employee access. • Communicate building-related service needs or facility concerns to the appropriate property contacts. • Answer and direct incoming calls across a multi-line phone system while responding to email and general front desk inquiries.
2026-05-18T16:08:47Z